Shining-3D Einstar 3D Scanner User Manual

EINSTAR
User manual

Overview

Disclaimer
Safety instructions

product.
| This symbol is used to inform you of incorrect operations that may damage the device or result in data loss. Any  damages resulting from misuse are not covered by the warranty.
| This symbol is used to inform you of the potential risks that may result in serious personal injury and other safety  incidents.

Compliance

This product complies with the European Low Voltage Directive 2014/35/EU and EMC Directive 2014/30/EU.
| WEEE Directive-2012/19/EU
The product this manual refers to is covered by the Waste Electrical & Electronic Equipment (WEEE) Directive and  must be disposed of in a responsible manner.
| This device complies with “IEC 60825-1:2014 Safety of laser products Part 1: Equipment classification and  requirements”.
Wavelength:940nm
Pulse width:9ms
Maximum light power:0.7W
****| The UKCA marking is the product marking used for products being placed on the market in Great Britain(England, Scotland and Walse).

About this document
This document is related to your safety, lawful rights and responsibilities. Read it carefully before installing and using the product.

• SHINING 3D Tech Co., Ltd. (hereinafter referred to as “the Company”) owns complete intellectual property rights for the contents of this document and, without the written consent of the Company, it is not allowed to copy, transmit, publish, reedit, compile or  translate any contents of this document for any purpose or in any form.
• The document is a guidance for installing, operating, and maintaining the product, including the Device, software, or other products provided by the Company, to which the document is applicable. The document does not serve as the quality guaranty for the  product. While the Company makes all efforts to ensure the applicability of the content of the document, it reserves the right to interpret and modify the content of the document and possible errors and omissions therein. The contents of the document are  subject to changes without further notice.
• Images and diagrams in the document are presented to provide convenience to readers. In the event that any images or diagrams are inconsistent with the physical product, the later shall prevail.
• It is recommended that professionals or technicians shall operate and/or use relevant Products. The Company shall not be held responsible for any damages and/or losses caused by negligence, environmental factors, or improper maintenance and use, or any  other factors other than due to the quality of the Product.
• Disputes arising from the document and related Products thereof shall be governed by the laws of he People’s Republic of China.
• In the event of any ambiguity and/or any advice on the contents of the document, contact us by the contact info in this document.

For more information, please visit our support website: support.einstar.com (https://support.einstar.com/)

Device

Please read carefully before the first time of using Einstar (hereinafter referred to as the “Scanner”).
Appearance
Scanner

Note
During scan, press scan button twice to enter brightness adjustment, then you can use button 3 and 5.

Component

12V/5A
5| power cable
6| calibration board
7| markers
8| quick start guide

Connect the cable

Warning

Make sure you are using the correct power adapter (12V/5A).
Please install the software before using the device.
Steps

1. Plug USB cable into the bottom of Scanner, the red dot should be consistent with the front side of the scanner.
   

2. Plug the power cable into the USB cable.

3. Power on and the LED indicator should show blue.
   

4. Plug the other side of USB cable into the USB port of computer.
   Now you can see our device in your Device Manager.
   

Hold the scanner
Put on and tighten the wrist strap. Hold the scanner securely as shown in the picture.

Install software

To use the scanner, you need to install the EXStar software first (hereinafter referred to as the “software”).
Computer & Operating system requirement
Recommended computer:

Recommended operating system: Windows 10, Windows 11 (both 64-bit only)
CPU
Improper computer configuration or hardware issues will cause CPU performance degradation and affect the user experience, it is recommended to use the CPU-Z tool to check CPU performance before starting scanning.
CPU-Z: https://www.cpuid.com/softwares/cpu-z.html (https://www.cpuid.com/softwares/cpu-z.html)
Install and launch CPU-Z, follow the steps in below figure to get a CPU multi thread performance score. A score of 4000 or more is required.

OpenGL
To use the scanner, you need a graphics card (integrated or discrete) which can support OpenGL4.3 or above.
Use OpenGL Extensions Viewer (https://realtech-vr.com/home/glview) to check the OpenGL version, if it’s lower than 4.3, please update the graphics card driver and check again, If it’s still lower than 4.3, it means that the graphic card  CAN NOT support the scanner. 

GPU
It is highly recommend to use a NVIDIA1 discrete graphics card for the scanner.
The NVIDIA discrete graphics card should support CUDA10.2 or above.
Use NVIDIA Control Panel to get the CUDA version with follow steps.

• Launch NVIDIA Control Panel
• Go to Help>>System information>>Components.

Use a discrete graphics card on desktop
Connect your monitor to the port of discrete graphics card on the back of your computer, OS will use the discrete graphics card automatically.
Use a discrete graphics card on laptop
Launch NVIDIA Control Panel on your laptop.
In 3D Settings –> Manage 3D Settings –> Global Settings, select High- performance NVIDIA processor and Apply.

Get the installation package
Please visit the following website to get the installation package. https://support.einstar.com/support/home (https://support.einstar.com/support/home)

Install the software
Please follow the installation wizard to install the software.

Note

• Administrator rights are required for the installation of the software.
• Please do not install the software in C:\Program Files or C:\Program Files (x86). The software will not run when installed under these folders due to restricted rights.
  1. We use CUDA from NVIDIA to get high scanning experience.

Activate the device

Note
You need a Shining 3D User Account before activating the device.
Register for Shining 3D User Account
For new user, you need to register a Shining 3D User Account first, click Register in the pop-up window when launching EXStar, or click Sign Up in our Shining 3D User Account website: https://passport.shining3d.com/
(https://passport.shining3d.com/login?redirect=%2F)
Note

• You need to enter valid email or phone number to get verify code for registration.
• Please enter correct user information for better service.
• Please read and then check Privacy Policy (Mandatory).

Log in Shining 3D User Account
Log in Shining 3D User Account from the pop-up window when launching EXStar.
If your computer failed to connect to the network:

• Check the network connection and click Refresh to reconnect to the network. It will jump back to the login interface after successfully connecting to the network.
• If your computer can not connect to the network successfully, click offline activation to directly perform the offline activation.

Activate the device
Online activation
If the computer is connected to the Internet, the activation will be processed automatically after you login Shining 3D User Account.
Offline activation
You need another computer which is connected to Internet to help you finish the offline activation.
Click offline activation to enter the activation wizard.

1. Connect scanner to the computer with no network, export C2V file.
2. Copy the C2V file to the other computer which is connected to Internet.
3. On the computer with network, login https://passport.shining3d.com/ (https://passport.shining3d.com/login?redirect=%2F) , upload your C2V file in offline activation page, complete the information then click Activate button to go to download page.
4. Copy the V2C file to the computer with no network, import the file into the software.
   Note
   If you fail to activate the device in neither way, please contact your supplier or our support team (https://support.einstar.com/) .

Upgrade

When new software is released, you will get prompted when launching the software. If the firmware in the software is newer than that in the scanner, you will get prompted too.
Firmware upgrade
The firmware is running on the scanner, it will be upgraded for better performance, stability or bug fixing.

Warning
Make sure that the device is powered on during the upgrade; avoid interruption of the upgrade due to power cuts.
When the scanner is connected, the software will automatically detect the firmware. If the firmware does not match, it will prompt you to upgrade the firmware. Click Yes to upgrade.

Software upgrade
Software upgrade is to optimize software performance, add new functions or bug fixing.

Warning
The software will be closed during upgrading, please save your projects properly before upgrading.
It is highly recommended to use the latest version of software. If not, a reminder will pop up immediately when you launch the software.
Click Download Now will download the new installation package in the background, you can continue using the software. Please do not close the software before the download has finished. Once it finished, the following prompt will show .

Click Yes to start the installation of the new version.

UI

Navigation bar

Settings and feedback

Social

Shining 3D to learn about the company’s products and information.
Facebook| Enter Shining 3D’s Facebook (https://www.facebook.com/groups/einscan) to view product introduction and other operations.
Support
Platform| Enter Shining 3D’s support platform (https://support.einscan.com/en/support/home) to view
product introduction and other operations.

Settings

User
Experience| To help us improve the quality and user experience of the device, we hope to be allowed to
collect usage experience information. This information will not contain your personal information
or scanned data and will not be accessible to any third party.
Factory
Default| All settings can be restored to the initial settings, and the software will automatically restart.
Language| Select another language here.
About| View related software release information, contact information, etc.

Help

Calibration
Guide| Checked by default, will display video guide in calibration.
User Manual| Open a browser to show user manual.
Teamviewer| The quick access to remote assistance. Send the ID and password in the pop-up window to the technical supporters for remote assistance.

Other component

Camera Window
| This is the camera window in scan process. Show one by default, you
can open other camera windows through Right-click menu.
Project Group
| Here you can manage your project group, for more detail please refer to
Project and project group.
Scan Setting
| Here you can set the parameter when scanning, for more detail please
refer to Scan Setting.
Project Information
| In this area, you can check the project information and
computer information.
Working distance indicator
| Indicate working distance between the scanner and the
object.
Green: proper
Red: too close
Blue: too far
Edit| Please refer to Data edit.
Sidebar| Please refer to Scan function.

Calibration

With calibration, the scanner parameters are recalculated, which not only ensures the accuracy of the scanner, but also improve the quality of scanning.
Note

• Calibration is required under the following conditions:
• When the scanner is used for the first time.
• The scanner was severely shaken or shocked, such as shocked during transportation.
• Severe accuracy reduction, such as frequent errors in alignment or unrecognized markers.
• Incomplete data is acquired during the scanning or serious deterioration of the quality of scanned data.
• When the scanner is NOT calibrated more than 14 days, the software will prompt you to do calibration.

Steps
Follow the steps of the calibration wizard in the software. You need to calibrate the scanner from 5 different directions.

1. Place the calibration board horizontally, with its front site (white with markers) lying towards up.
2. Place the scanner in the same position as shown in the software.
3. Press the scan button on the scanner to start calibration.
4. Move the device slowly and adjust the distance between the scanner and the calibration board according to the height indicating box.
5. Keep moving until all height boxes turn green.
6. Place the scanner in the next position and repeat step3 to step5.
7. Check the calibration result.

Note

• If the calibration fails, please try it again from step1.
• If you cannot get the pass result anyway, please contact your supplier or our support team (https://support.einstar.com/) .

White balance
Steps

1. Place the calibration board on a horizontal flat surface with its back site (white) lying towards up.

2. Hold the scanner face to the center of board in upright position.

3. Press the scan button on the scanner to start calibration.

4. Keep moving the scanner up and down slowly until the scanner takes a photo automatically, which indicates that the distance is optimal.
   

5. After finishing the white balance calibration, click Next on the following pop-up for entering the scan mode.
   Note
   Do not do white balance or scan under strong light, it may cause color deviation.
   If white balance fails, please try it again.
   If you cannot get the pass result anyway, please contact your supplier or our support team (https://support.einstar.com/) .

Scan Workflow

Below is the workflow of the scanner. There are two different workflows: Basic workflow, Global marker workflow.
The basic workflow can fulfill most of your needs, if you want higher accuracy, you can use global marker workflow.

Basic Workflow

Global Marker Workflow

Preparation

Object has good geometry or texture features will get scanned easily and fast with good quality. If not, you need to do some preparation before scanning.

Note
Not recommend to scan following objects:

• Moving or vibrating objects, which cause the shape of object changed during scanning process.
• Soft material object.
• Lattice structures with many small deep holes.

Preparation for portrait scan
Hair

Preparation for different object

Transparent, shiny, reflective surface
objects| Use washable or vanishing scanning
spray| Scan as normal
Objects with less features or repetitive
features| – Place markers on the object.
– Mark/draw on the surface to add
features| – Select hybrid alignment.
– Select texture alignment
Thin wall objects| Place markers on and around the
objects| Choose global marker
alignment

Project and project group

Project group
To start scanning, you need to create / open a project group. Project group is the standard file structure of the software, it contains one project or more. Each project contains the scan data of its own.

One object in the scene, one align
mode for the object| One project in the group| Only need one project to finish the scan
Multiple objects in the scene, all can
align with the same mode| One project in the group| only need one project to finish the scan
Multiple objects in the scene, need
different align mode| One project for each
object| The objects might be different in
material or need different align mode
A big object in the scene| One project for one part
of the object| Scan different part and align together
One object in the scene but needs
different align mode in different part| One project for each
part of the object| Scan different part and align with
different mode

Create project group
Two ways to create a project group:

1. Before scanning, click scan in navigation bar, then click new project group in prompt.
2. In scan window, click project group in side bar, then click new project group in prompt.
   In the prompt window, name the project group and new to the path you choose, all the scan data will be saved to the folder with the name you just set.

Open project group

Note
Current project group will be saved automatically.
Two ways to open a project group:

1. Before scanning, click scan in navigation bar, then click open project group in prompt.
2. In scan window, click project group in side bar, then click open project group in prompt.
   

In the prompt window, select the project group file and then open.
Project
Consider each project as a part of the project group. All operations of project can be done by the following buttons.

Scanning Scan setting

Following parameters can be set when scanning.
Brightness
Adjust the brightness for different material / color of the object to get better scan data.

Working distance
Use short working distance to get more detail, but need more time to scan the whole object.
Use long working distance to get large FOV, scan time will be shorter, but will lose some detail of the data.

=40mm(Small Object)

Movement
Use this mode to modify the alignment of the data to the global coordinate. This action is useful for post processing or reverse engineering.
The transformations do not affect the shape and size.

Measure

Three kind of measurements can be done in the software: Distance, Surface area and Volume.

two points, the calculation will be done automatically.
– Total is the 3D distance, X, Y and Z are the projection of the segment  to the respective planes.
Surface area| Calculate the surface area value.|
Volume| Calculate the volume contains in a
watertight mesh.| It returns the volume in mm³ and the coordinates of the bounding box.
– Only available for watertight mesh.

References

• Sketchfab - The best 3D viewer on the web
• Sketchfab - The best 3D viewer on the web
• Support : Einstar Support
• passport.shining3d.com/
• passport.shining3d.com/login
• passport.shining3d.com/login?redirect=%2F
• GLView: Advanced OpenGL and Vulkan Diagnostics - RealTech VR
• Support : Einscan Support
• Support : Einstar Support
• Support : Einstar Support
• CPU-Z | Softwares | CPUID
• 3d Scanners, Professional 3D Scanners, Software and Support | EinScan

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