Racold CDR Dlx Plus Electric Storage Water Heater

Other Model

CDR Dix Plus

CDR Dix/ CDR Swift/CDR PR CDP/Buono Pro

Dear Customer,

Thank you for choosing a world-class product from Ariston Group India Private Limited.

Your choice for nothing but the best is reflected by your trust placed in Ariston.

Racold is registered trademark of Ariston Spa, Italy. Ariston Group India Private Limited is a fully owned subsidiary of Ariston Spa, Italy and part of the Ariston Group the leaders in water heater.

Today Ariston Group India Private Limited is the largest provider of water heating solutions in India, catering to all sectors water heating namely “Electrical, Gas, Solar and Heat Pump water heaters”

The Racold range of products from Ariston Group India Private Limited have changed the industry standards by setting new benchmarks inequality, aesthetics and performance.

Our many firsts in India include:

• Water heater with rust proof polypropylene body.
• Stainless steel inner container with multi-function safety valve for high Pressure operation without additional pressure reducing valve.
• PUF insulation for maximum energy saving.
• Energy labeling for any domestic electrical appliances.
• Only water heater with quality and performance certification as per IEC/EN and Indian standards (ISi mark).
• Won highest number of National Energy Conservation Award from BEE (Bureau of Energy Efficiency) for electric storage water heaters.

Retain this manual safety and in case you need any assistance you may get in touch with any of our customer care centers, the details of which are enclosed.

Kindly follow the instructions given in this manual and enjoy years of trouble free performance.

ARISTON GROUP INDIA PRIVATE LIMITED

PRODUCT FEATURE

1. High density PUF insulation.

2. Rustproof polypropylene top, bottom & inspection cover with non-corrosive body.

3. Hi-tech thermostat and cutouts for double safety

4. Titanium Plus Enameled & durable inner container with high pressure withstanding capacity enabling long life & suitable for high rise buildings and pressure pump applications.

5. Multifunction Safety Valve (4 in 1)
   a. Non return valve
   b. Vacuum release valve
   c. Pressure release valve
   d. Drain valve

6. Compact size.

7. Drip proof construction .

8. CDR DLX PLUS Model comes with Thermostat knob & Temperature Indicator. Knob: easy access temperature control knob for added convenience Analog thermal indicator: easy visual temperature indication to user.

KNOW YOUR WATER HEATER:

SAFETY DEVICES

A. Multi functional Safety Valve:

In-built multifunction safety valve (Pressure relief valve) is set to operate between 7.5 bar (109 p.s.i.) to 8.5 bar (123 p.s.i.).
Drain lever (L) is provided to drain the water heater only in case of servicing as shown in Fig.2 To avoid deposition of lime in the safety valve , please move the lever (L) up and down few times once in a 6 month.
Incase of safety-valve dripping during normal use, connect a discharge pipe (P) as shown in Fig.2. This will happen only if the pressure inside the tank reaches beyond rated pressure limits.

A. Thermostat

Hi-tech adjustable thermostat with automatic ON-OFF display and variable settings. The temperature of the thermostat can be adjusted by varying the knob position, The thermostat can be withdrawn without draining the water from water heater.

B. Thermal Cutout :

Hi-tech thermal cutout non-self resetting type set to disconnect electrical connection in case of any fault occurs and/or the water temperature exceeds the present limit (this ensures extra safety). Please contact only authorized service personnel in such an event.

SPECIFICATIONS

CDR Dix Plus/CDR Dix

CDR Swift/Buono Pro 1av

| 487| 320| –| 212| 318
CDR Dix Plus/CDR Dlx/CDR Swift 1OH| 487| 320| 145| –| 316
CDR Dix Plus/CDR Dlx/CDR Swift CDR PR/CDP/Buono Pro 15V| 607| 320| –| 212| 436
CDR Dix Plus/CDR Dlx/CDR PR/CDP 15H| 607| 320| 178| 212| 436
CDR Dix Plus/CDR Dlx/CDR Swift CDR PR /CDP/Buono Pro 25V| 575| 367| –| 212| 394
CDR Dix Plus/CDR Dlx/CDR PR/CDP 25H| 870| 320| 141| 212| 641
Cdr Dix Plus/CDR Dlx/CDR PR 35V| 721| 367| –| 212| 534
CDR Dix Plus/CDR Dlx/CDR PR 35H| 721| 367| 295| 212| 534

All dimensions are in ‘m

Maximum rated pressure – 8 Bar/ 800000 Pascal/ 0.8 MPa/ 80 N/cm’ /80m Water Head for CDR DLX Range models.
Minimum inlet water pressure – 5000 Pascal (0 05 bar) for all models

Note: Rated pressure is developed inside the tank after heating at outlet pipe. It is recommended to maintain approximately 1.5 bar pressure at inlet pipe.

CDR SERIES

65
Mean hot water output temp (°C) Min| 55°(| 50°(
Mixing factor (%) Max| 10%| 10%| 20%| 10%| 20%| 30%

PREPARATION FOR INSTALLATION

1. For the installation of this water heater you need to prepare the wall suitably and more so if the wall is constructed out of hollow bricks.
2. For solid bricks the usual method of installation of drilling holes in the wall and securing bolls in the right position with the help of cement concrete can be adopted, use MB x 75 mm bolts.
3. However for hollow bricks the following procedure should be adopted :
   ⇒Dig up sufficient space to accommodate the wall mounting bracket supplied with this water heater, up to a minimum depth of 80mm and fill up the complete space with cement concrete.
   ⇒After the cement concrete is properly set the wall bracket can then be secured to the wall with the help of bolts. It is very important to put the wall bracket only after the cement concrete has set in.
   

INSTALLATION

Mounting and Plumbing

1. Mounting bracket is supplied with the water heater.
2. Mark the position of the bolts on the wall, after checking the same with the mounting bracket supplied with the water heater.
3. Hook the water heater to the bolts and pull down the water heater slightly by hand to cause firm gripping in the slot of the bracket.
4. The cold water inlet pipe is circled with a blue collar while the hot water outlet pipe with red collar.
5. Fix 1/2′ BSP union coupling on inlet and outlet connections.
6. Make necessary plumbing with the reference of the installation diagrams shown.
7. Ensure proper ventilation where the water heater unit is been installed.

For a horizontal wall mounting right hand side plumbing arrangement, the inlet/outlet pipes are on the right hand side when viewed from the front. The inlet pipe is below the outlet pipe. (Fig. 5b).

VERTICAL PLUMBING

For a horizontal wall mounting left hand side plumbing arrangement, the inlet/outlet pipes are on the left hand side when viewed from the front. The inlet pipe is below the outlet pipe in this configuration as well. (Fig. 5d) Please ensure to mount the horizontal wall mounting product in correct configuration.

HORIZONTAL PLUMBING

Please ensure that the pressure in the water heater is less than the rated pressure. Install pressure reducing valve at the inlet as shown in Fig. 5.

HORIZONTAL PLUMBING

HORIZONTAL PLUMBING (WALL-MOUNTING)-LHS

1. Pressure Reducing Valve (PRV)
2. Multi-function safety valve (MFSV)
3. Cold water Inlet
4. Hot water outlet
5. Stop Cock (SC)

PRV should be installed at a minimum distance of 12 feet from the inlet pipe, to avoid safety valve dripping.

MAINS CORD

• 3 Core X 1.0 Sq.mm (32/0.2) PVC Sheathed core with ISi certified for CDR Dix Plus, CDR Dix, CDR PR, Buono Pro & CDP (2Kw) models.
• 3 Core X 1.5 Sq. mm (48/0.2) PVC Sheathed core with ISi certified for CDR Swift (3Kw) models.

ELECTRICAL CONNECTION

Refer wiring diagram, Fig.6 to check electrical connections. Ensure proper earthing at 3 pin supply point.

WIRING DIAGRAM CDR Series

Note: Main’s cord or any other electrical component must be repaired /replaced by authorized service personnel only.
Minimum Contact separation of 3mm is required in all poles for disconnection.

GUIDELINE TO CONVERT CDR DLX PRODUCT FROM WM TO FM

Follow the below procedure to convert wall mounting (WM) product to floor mounting (FM).

1. Take wall mounting product & remove both bracket by unscrewing M6 bolts using Spanner.
2. Take the accessory kit of respective product & remove external converters from poly bag. Unscrew the M6 nuts & washers of External Converter. Fix the above removed wall mounting bracket on external convertor by screwing the M6 washer & nut again as shown in picture below.
3. Fix this external converter to wall mounting product as shown in picture below by screwing M6 bolts.
   Rest the product on floor to check product balance & set product by adjusting either of the brackets. Mark center to center distance of bracket & fix the product by anchor bolts.
   

TROUBLESHOOTING GUIDE FOR WATER HEATER

| Problem / Observation| Possible causes| Solution

/ Remarks
---|---|---|---
| Water Heating takes longer time than specified in Instruction manual| Scaling on the Heating element cause slower water heating| Get the Heating element de-scaled from authorized service person or replace with genuine spare parts recommended by company
Measure the temperature of water using thermometer.

Adjust the flow rate at 3 Ltrs/min

Low voltage at certain places| Check the voltage at customer’s place
2| Equipment creates abnormal Noise| High voltage fluctuations ,Hard water| Recommend Spare Heating element with low watt density (8W/cm 2 )
Equipment creates hissing Noise| Due to scaling on Heating Element| descaling Heating element
3| Unit not working| Power point may not be working| Need the line at customer’s place to be checked
Check for any short circuit of harness/Power cord inside|
Cut out operated due to dry heating| Reset Cut out
Heating element might not be functioning (may be due to Dry heat or short/Crack/burst/heavy scaling)| Replace Heating element
4| Leakage of the unit| Rusting of the tank| Check from where the leakage is (tank, collar, gasket, Heater plate). Replace or repair based on the observation
Not enough torque to the bolts on HP/HE flange| Replace or repair based on the observation
Leaking from Heating element brass flange (Instant water heater)| Replace Heating element
5| No Hot water output| Heating element not working| Reset Cut out
Thermostat low setting(check if someone tampered the setting in Instant water heater)
Cut out trip
Inlet valve closed| Open the inlet valve
6| User gets mild shock when using Water heater| Improper earthing at customer’s place| Check for proper earthing & if not then suggest customer to do it properly
7| Outlet water blockage| Heavy scaling on Outlet pipe opening end| descaling the product from authorized service personal
8| Leaking from MFSV (Safety valve)| Excess pressure than rated pressure| Check the pressure when unit is in ON condition, ensure Inlet line is ON.

Note When MFSV is dripping, it ensures safety of the equipment from excess pressure. Put drain pipe at MFSV with clip .

Check NRV/PRV position from inlet pipe| It should be minimum 12 feet from equipment
Check if PAV is there in inlet water line (Specially in multi storey building)| Install pressure reducing valve (PAV), if inlet water pressure is more than 1.5 bar, specially in multi storey building .
g| Water Heater unit burnt| Short circuit of the harness/Power Cord| Replace Harness asm or Power Cord
Use of Low amp Power Cord| Use only Racold specified power cord.
1 o| Smell comes out of water| If water Heater unit is not used in 15+ days, water inside smells for some time| Flush out 2 times capacity of water heater

Dos AND DON’Ts OF WATER HEATER

| DOs .| REMARKS

---|---|---
| Installation of water heater should be done by qualified person only, preferably from Racold service.| Product warranty will get void in case of wrong installation.
2| Use pressure reducing valve in case rated water pressure is higher than recommended.| To Avoid Water dripping from safety valve.
3| Inlet water line should be continuously Open when water heater is in use except when it is being serviced.|
4| Ensure proper leveling of the unit while doing Installation| If tilted, it may affect the hot water out put quantity
5| Ensure proper earthing at the place of Installation| Chances of getting Shock
6| Use ISi marked or Branded company Power Plugs only.| Use 16 Amp Power Plug only
7| Use of two spanners suggested while installing the product (connecting the hose pipes)| There may be a chance of crack on the pipes if we don’t do so
8| Ensure water coming out from outlet prior switching the unit ON (first time)| If no water inside tank, unit goes into dry heat causing damages, burning etc. else Warranty will be void.
9| It is recommended that the IN/OUT pipes, Heating Element and Safety valve be de-scaled at least once in 6 months through proper Racold service only. “At customer cost”| This helps in Improving product life.
10| As per the safety norms Thermostat, Cut out are set at desired temperatures and Safety Valve set at desired pressure and its recommended not to change the settings| Product warranty will get void if setting changed.
11| Power OFF the unit while servicing the water heater unit| Chances of product burning/Safety purpose
12| Use Only Genuine company spare parts from authorised service centers| Product warranty will get void if used other than company recommended spare parts

| DON’Ts| REMARKS

| Use connectors In case if is required to connect another cord with main power cord came along with the product.| Chances of product burning /Safety purpose
2| Do not tamper the thermostat setting| As per safety standards, thermostats are set at desired temperatures. Recommend not to change the settings
3| Do not switch ON the product without checking the water coming out from outlet| Chances of product burning
4| Do not adjust/disturb Safety valve setting| As per safety standards , Safety valve are set at desired pressure. Recommend not to change the settings.

IMPORTANT NOTES

1. Optimum performance of the water heater is achieved when the total hardness of water <400 ppm & chloride content
   <300ppm.

2. In case a pressure reducing valve/NRV is used in installation, please ensure that it is installed at a min.12 feet distance
   from the inlet point

3. Please ensure the installation of water heater to be done by keeping minimum 1 foot from the wall on either side.

4. Anode should be checked periodically within 6 months. If it found consumed(< Dia.7mm), replace it on chargeable
   basis.

5.  If product installed at inaccessible place, it is customer’s responsibility to dismount the product and make available to the service representative.

6. Annual maintenance contract {AMC) – it is recommended to take AMC and extended warranty from authorized service franchisee.

7. Visit charges shall be applicable for product Installation, Demonstration & explanation related calls.

8. Please ensure proper ventilation whenever the unit is installed to avoid any rust formation/aggravation.

ELECTRIC WATER HEATER INSTALLATION GUIDELINE FOR PLUMBERS

• Read Instruction Manual carefully and follow installation instructions.

• Check Product type: Whether Vertical or horizontal, if Horizontal whether wall Mounting (WM) or Floor Mounting (FM) and install accordingly.

• Safety valves are pre-set for certain working pressure. Under any circumstances do not tamper / over-tighten the safety valve.

• Continuous water dripping from safety valve is an indication of excessive pressure at inlet of water heater compared to the rated pressure.
  In that case install pressure reducing valve at the inlet

• Check for leakages after installation, plumbing & before switching ON the power supply.

• Ensure flow of water from outlet before connecting electric power supply to the appliance.

• Do not use excessive force while tightening inlet and outlet Couplings. This may cause serious damage to the Water Heater .Use Cross spanner for tightening.
  

• Check supply voltage at the place of installation 230V.

• Ensure proper earthing of electrical connection.
  

• No extension cords to be used.

• Use only ISi marked electrical accessories of proper rating e.g. 3 Pin Plug, Connection Boxes, Wires etc.

• In Storage water Heaters, check whether both blue/orange and red lamps are glowing when the water heater is switched on.
  

• Ensure all Couplings/ Joints are leak-proof.
  Check the Water Heater operation for one complete cycle i.g. one

• cycle of Thermostat operation, i.e Cut-off and cut-in
  

The Racold water heater comes with warranty period of 2 years from the date of purchase against electrical or mechanical failure due to defective material and workmanship. The Inner container has warranty of 7 years for CDR Dix Plus, 5 years for CDR DLX, CDR PR, CDR Swift, CDP and Buono Pro models. The heating elements has a warranty of 3 years for CDR Dix plus models only & other models carry 2 years warranty for Heating elements.
In event of failure covered by this warranty, you are requested to contact our customer care and obtain the complaint number. Our trained technicians will repair the product at our nation .No further liability for the consequential or damages caused caused due to improper use. All disputed will be subjected to Pune Jurisdiction only . The warranty on the tank includes the tank only. It does not include any other parts inside or outside of the tank.

Warranty on tank and heating element applies only if:

1. Annual check of anode is done mandatorily & its replacement done in case of consumption ( rod diameter less than 7 mm).
2. Warranty will be no more valid in case the maintenance of anode is not done as per point no. 1.

(Except CDR Dix, CDR PR, CDR SWIFT, CDP & Buono Pro Model)

Following things shall not be covered under warranty:

1. Any plumbing and/or electrical related problems
2. Any defects arising due to wrong and/or non recommended installation procedure.
3. Dry heating of water heater.
4. Consumables such as anode.
5. Any human injury, property damages and consequential damages caused due to improper use.

It is recommended to install the product through the authorized service center.
Please check Instruction Manual or our website for the Customer care contact number

QUICK START

1. Connect the safety valve at the inlet of water heater if supplied separately. Don’t install water heater without safety valve.
2. Hook the water heater on wall with the help of mounting brackets. Take Necessary dimensions for making holes for mounting brackets.
3. Connect the inlet & outlet piping as marked on water heater.
4. Start water flow inside Water heater & fill it completely till water comes out from outlet connection.
5. Connect the electrical cord to power point.
6. Switch on the water heate~s main supply, red indicator lamp comes on.
7. The red indicator lamp switches off indicates water inside the water heater reached to the set temperature
8. Run a complete cycle of Thermostat ON to Thermostat cut OFF, in presence of service provider/ Installation technician/ plumber.

REBORN EVERYDAY WITH HOT WATER

CUSTOMER SUPPORT

Ariston Group India Private Limited
Office No: 103, 1~ Floor, Mayfair Tower, Wakdewadi, Shivaji Nagar, Pune – 411005, Maharashtra.

Customer care number:
020 6734 2288, +91 8600 25 6000
7362 888 999
Email: customer.care@racold.com

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