Rheem RTEX-13 240V Heating Chamber Installational Manual
- June 16, 2024
- Rheem
Table of Contents
- Rheem RTEX-13 240V Heating Chamber
- BEFORE INSTALLATION
- SELECTING A LOCATION TO INSTALL
- PLUMBING INSTALLATION
- Installation Instructions
- ELECTRICAL INSTALLATION
- SIZING GUIDE
- GENERAL OPERATING INSTRUCTIONS
- MAINTENANCE
- TROUBLESHOOTING GUIDE
- Frequently Asked Questions
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Rheem RTEX-13 240V Heating Chamber
IMPORTANT SAFETY INFORMATION
When installing or using any high-voltage electrical appliance, basic safety precautions should always be followed. Under no circumstance should you attempt to clean, install, inspect, repair, disassemble or otherwise service this water heater, without first shutting off all power to the unit directly at the circuit breaker box. SERIOUS BODILY INJURY OR DEATH COULD OCCUR IF YOU IGNORE THIS WARNING.
THIS PRODUCT SHOULD BE INSTALLED BY A QUALIFIED ELECTRICIAN AND A QUALIFIED
PLUMBER PER ALL NATIONAL, STATE, PROVINCIAL AND LOCAL ELECTRICAL & PLUMBING
CODES.
PLEASE READ THESE INSTRUCTIONS THOROUGHLY AND COMPLETELY BEFORE INSTALLATION &
USE. FAILURE TO DO SO COULD CAUSE PROPERTY DAMAGE, SERIOUS INJURY, OR DEATH.
This manual should be given to the homeowner after installation and should be retained for future reference.
Proposition 65 Warning: This product contains chemicals known to the State of California to cause cancer, birth defects or other reproductive harm
Tested and certified by the Water Quality Association against NSF/ANSI 372 for lead-free compliance.
Recognize this symbol as an indication of Important Safety Information!
DO NOT destroy this manual. Please read it carefully and keep it in a safe place for future reference
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING
DANGER!
WATER TEMPERATURE SAFETY SETTING
Safety and energy conservation are factors to be considered when selecting
the water temperature setting of the water heater’s thermostat. Water
temperatures above 125°F (52°C) can cause severe burns or death from scalding.
Be sure to read and follow the warnings outlined on the label pictured below.
This label is also located on the water heater near the thermostat access
panel.
Notice : Mixing valves are recommended for reducing point-of-use water temperature by mixing hot and cold water in branch water lines. It is recommended that a mixing valve complying with the Standard for Temperature Actuated Mixing Valves for Hot Water Distribution Systems, ASSE 1017 be installed.
The chart shown above may be used as a guide in determining the proper water temperature for your home.
DANGER Households with small children, disabled, or elderly persons may require a 120°F (49°C) or lower thermostat setting to prevent contact with “HOT” water. The temperature of the water in the heater is regulated by the electronic control on the front of the water heater. To comply with safety regulations the thermostat was set at 120°F (49°C) before the water heater was shipped from the factory.
Please consult Section 10 to learn more about setting your heater temperature. Rotate right for higher temperatures (up to 140°F (60°C) or rotate left for cooler temperatures (as low as 80°F (27°C) will be displayed on the screen above the knob.
ABOUT YOUR TANKLESS WATER HEATER
Congratulations on the purchase of your Electric Tankless Water Heater! You
have purchased the most technologically advanced electric tankless water
heater on the market today.
Your new electric tankless water heater features advanced water flow rate and
temperature sensors designed to modulate power to the heating elements to
maintain a user-selected output water temperature between 80°F (27°C) and
140°F (60°C) (subject to incoming water temperature and power of the selected
heaters).
To get the best performance and energy savings from your electric tankless
water heater, it is important that it be installed per our instructions and
the electrical and plumbing codes applicable to your area, and that you read
this manual thoroughly for important operating instructions and tips.
If you have questions at any time, please contact us directly at:
Manufacturer’s National Service Department
400 Captain Neville Dr. Waterbury, CT 06705 Phone: 1-(800)-374-8806.
CONTENTS
- BEFORE INSTALLATION
- SELECTING A LOCATION TO INSTALL
- MOUNTING YOUR WATER HEATER
- PLUMBING INSTALLATION
- ELECTRICAL INSTALLATION
- SIZING GUIDE
- GENERAL OPERATING INSTRUCTIONS
- MAINTENANCE
- TROUBLE SHOOTING GUIDE
- USER INTERFACE
BEFORE INSTALLATION
PLEASE READ THESE INSTRUCTIONS THOROUGHLY AND COMPLETELY BEFORE INSTALLATION & USE. FAILURE TO FOLLOW INSTRUCTIONS COULD CAUSE PROPERTY DAMAGE, SERIOUS PERSONAL INJURY, OR DEATH.
By installing this product, you acknowledge the terms of the manufacturer’s warranty. Once the heater is installed, do not return a product to the place of purchase. If you have any questions regarding the warranty or product return policies, please contact the Manufacturer’s national service department at 1-800-374-8806.
Inspect all components. The contents of your box should include one of the following units:
- 8kW
- 11kW
- 13kW
- 18kW
- 24kW
- 27kW
- 36kW
SELECTING A LOCATION TO INSTALL
This product is designed to be installed indoors only.
DO NOT install this product in a location where it may be subjected to freezing temperatures. If the water inside your tankless water heater freezes, it can cause severe and permanent damage that is not covered under your warranty.
DO NOT locate the water heater in a location that is difficult to access.
Make sure that the water heater and hot water outlet pipe are out of reach of
children so they are unable to tamper with the temperature controls or injure
themselves by touching the hot water outlet pipe. The outlet water pipe can
get very hot.
This product does NOT require venting.
Avoid installing your tankless water heater in a location prone to excessive humidity, moisture, or dust, or in an area where it may be splashed with water or other liquids. DO NOT install under water pipes or air conditioning lines that might leak or condense moisture that could then drip onto the heater. DO NOT install the above electrical boxes or junctions.
CAUTION The water heater should not be located in an area where leakage will result in damage to the area adjacent to it or to the lower floors of the structure. Where such areas cannot be avoided, it is recommended that a suitable catch pan, adequately drained, be installed under the water heater. Make sure to follow all code requirements for such installations as required for your area. We recommend that you install a drip pan (connected to a safe drain) below the water heater to avoid property damage in the unlikely event of a leak. Alternatively, you can install an active water leak detector and shutoff valve designed to turn off your water supply if a leak is ever detected.
MOUNTING YOUR WATER HEATER
Your tankless water heater should be secured to the mounting surface with 4
screws (minimum 1” (25.4mm) long) using the built-in mounting brackets on each
side of the heater (heaters 18-36kW) and follow the installation template for
heaters 8-13kW. Make sure that the mounting surface is solid and secure, and
ensure that the unit is level before securing the screws. For ease of
installation and servicing, we recommend that this product be installed in an
upright position with the inlet and outlet water connections at the bottom of
the unit for the 18, 24, 27, and 36 kW heaters, and with the inlet and outlet
water connections on the left and right sides of the unit for the 8, 11, and
13 kW heaters.
Recommended Clearances
- 12” (304.8mm) above and below the heater
- 6” (152.4mm) in front of and to the sides of the heater
Flammable materials should be kept at least 24” (609.6mm) away from your water heater and the hot water outlet pipe.
PLUMBING INSTALLATION
Please follow all plumbing instructions carefully. We recommend that this product be installed by a licensed and qualified plumber following all applicable national, state, provincial, and local plumbing codes.
Installation Instructions
- STEP 1 : Thoroughly flush the cold supply line of debris and connect the HOT WATER line to the water heater OUTLET located on the left side of the heater when facing the unit. Connect the COLD WATER line to the water heater marked COLD WATER INLET on the right side when facing the unit.
- STEP 2: After tightening both fittings at the water heater, open several hot water faucets and allow water to run through the water heater for at least 2 to 3 minutes. This process purges all the air from the water lines and MUST be performed before turning on the power at the unit. FAILURE TO FOLLOW THIS STEP CAN CAUSE PERMANENT DAMAGE TO THE HEATING ELEMENTS. If any maintenance is performed on the water heater or the home’s plumbing system that may introduce air into the plumbing pipes, it is important to turn the power off to the water heater and purge the air out of the lines before allowing the unit to power up.
- STEP 3 : Carefully inspect all connections, unions, and the pressure relief valve (if installed) for leaks.
IMPORTANT NOTES
-
Do not solder any pipes with the unit connected to pipes – heat from soldering may damage the flow sensor. Doing so will void the warranty.
-
This automatic tankless water heater is equipped with both computer-controlled and electro-mechanical auto-resetting thermostat switches for high-limited temperature protection. Since this product does not use a storage tank, the use of a temperature pressure relief valve (T&P) is not required for most installations. UL Standard 499 does NOT require that a pressure relief valve be used. However, a T&P valve may be required to meet installation codes in your area. If one is required, install the pressure relief valve per local codes and ensure that it operates correctly and that air is purged from the valve before installing the water heater. When connecting to Flex or High-Temperature CPVC pipe, we recommend that a T&P valve be used for added safety.
Please note : Installations in the Commonwealth of Massachusetts and the State of Kentucky require a pressure relief valve. Please check your local installation codes for any special requirements. -
The maximum operating water pressure is 150 PSI (1035 kPA). If the water pressure is higher, a pressure-reducing valve must be installed on the main incoming water supply line before installing the electric tankless water heater.
-
Flexible water heater hoses are recommended to be used with your water heater as part of the installation. When connecting the inlet water pipe to the unit, make sure to use a wrench to hold the unit’s connection, and another wrench to tighten, so that the flow sensor on the unit will not be loosened or damaged. Serious internal damage to the water heater can occur if the inlet or outlet connections are over-tightened or if solder connections are made.
-
We recommend that a manual shut-off valve (ball valve) is installed on the inlet and outlet of the water heater so that there is a convenient shut-off point available if future maintenance or servicing is required. It is extremely important to flush the lines to eliminate all plumbing paste or residue in the lines caused by any welding or soldering before connecting pipes to the water heater.
We recommend that all the water pipes or hoses within 3’ (1m) of the inlet and outlet connections be rated for high-temperature applications with a 150°F (66°C) minimum.
WARNING-CHECK FOR LEAKS BEFORE PROCEEDING TO ELECTRICAL INSTALLATION
ELECTRICAL INSTALLATION
WARNING The Manufacturer recommends that this product be installed by a licensed and qualified electrician by all applicable national, state, provincial, and local electrical codes. As with all electrical appliances, under no circumstances should you attempt to install, repair, or disassemble this water heater without first shutting off all power to the unit directly at the fuse or breaker box. Make sure to shut off all breakers. SERIOUS BODILY INJURY OR DEATH COULD OCCUR IF YOU IGNORE THIS WARNING.
All wiring (wire gauge) and circuit protection (breakers) must comply with the U.S. National Electrical Code (NEC) in the USA, or the Canadian Electrical Code (CEC) in Canada. Failure to do so could result in property damage and/or personal injury, and void your warranty. Note: The Canadian Electrical Code generally requires that all supply wires and corresponding circuit protection used for domestic hot water heating and hydronic heating applications be sized to a minimum of 125% of the maximum current rating of the heater (see heater specifications below for details).
Before installing this product, ensure that the home has sufficient electrical power available to handle the maximum amperage load of the applicable heater.
IMPORTANT NOTES:
8kW, 11kW, and 13kW heaters require 1 set of wire and ground (see wiring
diagram)
18kW heater requires 2 sets of wire and ground (see wiring diagram)
24kW and 27kW heaters require 3 sets of wire and ground (see wiring diagram)
36kW heater requires 4 sets of wire and ground (see wiring diagram)
Please see the electrical specifications by heater input and wiring diagram on
the next page for additional electrical information.
Each set of wires must be connected to its double pole breaker.
Installation Instructions
- STEP 1: Take each wire pair and connect them to one breaker (see wiring diagram). Make sure that each breaker is connected with one black wire and one red wire
- STEP 2: Using a suitable wire gauge that meets all applicable electrical codes for the size of the breakers used, run the correct sets of wire from the home’s main breaker panel to the tankless water heater.
- STEP 3: A separate ground conductor for each incoming circuit is required.
- STEP 4: DOUBLE-CHECK the electrical connections to make sure they are correct and that all wire connections are tight and secure. Also, confirm that the correct breaker size and wire gauge have been used and confirm that the unit has been connected to the ground following applicable codes.
- STEP 5: Confirm that all the air has been purged from the water lines before turning on power to the unit. Refer to STEP 2 in the plumbing installation section.
CAUTION Ensure that you have made the correct connections. You must follow the wire connection as shown to ensure proper operation of the unit. If you mix up one set of wires with another, the unit will not operate correctly even though it turns on and otherwise appears to function properly. The water heater is now installed and ready to use! Follow the General Operating Instructions to complete the setup. We highly recommend that this is done with the homeowner present.
Electrical Specifications by Heater Input
HEATER INPUT| 8kW| 11kW| 13kW| 18kW| 24kW|
27kW| 36kW
---|---|---|---|---|---|---|---
ELEMENTS| 1| 2| 2| 2| 3| 3| 4
VOLTAGE| 240 V| 240 V| 240 V| 240 V| 240 V| 240 V| 240 V
MAX kW| 8 kW| 11 kW| 13 kW| 18 kW| 24 kW| 27 kW| 36 kW
kW PER ELEMENT| 8 kW| 5.5 kW| 6.5 kW| 9 kW| 8 kW| 9 kW| 9 KW
MAX AMPERAGE DRAW| 33 AMPS| 46 AMPS| 54 AMPS| 75 AMPS| 100 AMPS| 112.5
AMPS| 150 AMPS
REQUIRED BREAKERS| 1 x 40 AMP| 1 X 60 AMP| 1 X 60 AMP| 2 X 40 AMP| 3 x
40 AMP| 3 X 40 AMP| 4 X 40 AMP
REQUIRED WIRE GAUGE| 1 x 8 AWG| 1 x 6 AWG| 1 x 6 AWG| 2 X 8 AWG| 3 x 8
AWG| 3 X 8 AWG| 4 X 8 AWG
Wiring Diagram
SIZING GUIDE
The chart below indicates the maximum temperature rise for a given flow rate
Temperature electronically limited setting on the adjustable thermostat on the front cove
ACTIVATION | MAX | MAXIMUM TEMPERATURE RISE °F (C°) | |
---|---|---|---|
FLOW | FLOW | 1(3.8) | |
7(26.5) | 8(30.3) | ||
kW | GPM (LPM) | GPM |
(LPM)
| GPM(LPM)| GPM(LPM)| GPM(LPM)| GPM(LPM)| GPM(LPM)| GPM(LPM)| GPM(LPM)| GPM(LPM)| GPM(LPM)
8| .3(1.1)| 5(18.9)| 55(31)| 36(20)| 27(15)| 18(10)| 14(8)| 11(6)| 9(5)| 8(4)|
7(4)
11| .3(1.1)| 5(18.9)| 77(43)| 50(28)| 38(21)| 25(14)| 19(11)| 15(8)| 13(7)|
11(6)| 9(5)
13| .3(1.1)| 5(18.9)| 89(49)| 59(33)| 44(24)| 30(17)| 22(12)| 18(10)| 15(8)|
13(7)| 11(6)
18| .3(1.1)| 7(26.5)| +| 82(46)| 61(34)| 41(23)| 31(17)| 25(14)| 20(11)|
18(10)| 15(8)
24| .3(1.1)| 7(26.5)| +| +| 82(46)| 55(31)| 41(23)| 33(18)| 27(15)| 23(13)|
20(11)
27| .3(1.1)| 7(26.5)| +| +| 92(51)| 61(34)| 46(26)| 37(21)| 31(17)| 26(14)|
23(13)
36| .3(1.1)| 8(30.9)| +| +| +| 82(46)| 61(34)| 49(27)| 41(23)| 35(19)| 31(17)
FLOW REGULATOR – OPTIONAL
To ensure the optimal temperature output and overall performance of your
tankless water heater you may require a flow regulator. These flow regulators
are installed on the outlet connection of your tankless water heater and limit
the maximum volume coming out of your unit to a specified flow rate to prevent
the exit temperature from becoming too cool. To learn more about flow
regulators or find out how to purchase one for your tankless water heater
contact Manufacturer’s national service department at 1-(800)-374-8806.
Steps for Choosing a Flow Regulator
- Find your heater input in the chart on the left
- Choose the column with the inlet water temperature closest to your geographical location
- Take the GPM or gallons per minute you find and match it with the corresponding flow regulator on the right
Inlet Water Temperature GPM(LPM)
| 40°(4°C)| 50°F(10°C)| 60°F(16°C)| 70°F(21°C)| |
Part Number| Maximum Flow Rate GPM(LPM)| Connection Size
---|---|---|---|---|---|---|---|---
8kW| 1.0 (3.7)| 1.0 (3.7)| 1.0 (3.7)| 1.5 (5.7)| ****
ECO IFR- 1-2
| 1.0 (3.7)| 1/2″
Compression
11kW| 1.0 (3.7)| 1.0 (3.7)| 1.5 (5.7)| 2.0(7.6)| 1.5 (5.7)| 1/2″
Compression
13kW| 1.0 (3.7)| 1.0 (3.7)| 1.5 (5.7)| 2.0(7.6)| 2.0(7.6)| 1/2″
Compression
18kW| 2.0(7.6)| 2.0(7.6)| 2.0(7.6)| 3.0(11.4)| ****
ECO IFR- 3-4
| 2.0(7.6)| 3/4″ NPT
24kW| 2.0(7.6)| 2.0(7.6)| 3.0(11.4)| 4.0(15.1)| 3.0(11.4)| 3/4″ NPT
27kW| 2.0(7.6)| 3.0(11.4)| 4.0(15.1)| 5.0(18.9)| 4.0(15.1)| 3/4″ NPT
36kW| 3.0(11.4)| 4.0(15.1)| 5.0(18.9)| 5.0(18.9)| 4.0(15.1)| 3/4″ NPT
Selection based on inlet temperature above and outlet temperature of 105°F (41°C)
GENERAL OPERATING INSTRUCTIONS
Operating your new tankless water heater is similar to using any traditional water heating system. However, it is very important that you carefully read all of the setup procedures operating instructions, and tips to ensure the maximum performance and energy savings from your new water heater. We recommend that all members of the household read these General Operating Instructions.
How your new water heater works : Your tankless water heater does not store hot water like a conventional tank-type water heater. It contains heating elements that are capable of heating water on demand. As soon as you turn on a hot water faucet, a sophisticated flow sensor recognizes that you have turned on the water. This sensor measures the flow rate while another sensor measures the incoming water temperature. This information is transmitted continually to the computer logic controls which decide how much power to send to the heating elements to heat the water to your desired temperature. Once the water faucet is turned off your water heater will turn off as well.
Water Quality : Quality of water should be taken into consideration when installing and maintaining the water heater. Water conditions outside the recommended levels outlined below are not permitted and can damage the water heater. The manufacturer reserves the right to deny any warranty claim regarding damage suffered due to use in water conditions not following the table below.
If the water heater is installed in an area that is known to have hard water
that causes scale build-up, the water must be treated and/or the heater
exchanger flushed regularly to prevent damage to the heat exchanger and/or
heating elements.
A water treatment device or water softener should be installed to maintain
optimal performance of the water heater in hard water areas. Contact customer
service for additional information on these accessory kits.
MAINTENANCE
To ensure maximum performance of your water heater and to reduce the risk of a
water leak, we recommend the following maintenance:
Inspect the connections on the inlet and outlet of the water heater at least
on an annual basis for any signs of damage or failure. Any signs of damage,
cracks, leakage or weakness should be addressed. Take care not to over-tighten
the connections. Serious internal damage to your water heater can occur if you
over-tighten the water heater connections at the unit.
IMPORTANT NOTES
DANGER As with all electrical appliances, under no circumstances should you attempt to install, repair or disassemble this water heater without first shutting off all power to the unit directly at the fuse or circuit breaker. SERIOUS BODILY INJURY OR DEATH COULD OCCUR IF YOU IGNORE THIS WARNING.
When any maintenance is performed on the water heater or the home’s plumbing system that may introduce air into the plumbing pipes, it is important to turn the power off to the water heater and purge the air out of the lines before allowing the unit to power up. FAILURE TO DO SO COULD CAUSE PERMANENT DAMAGE TO THE HEATING ELEMENT AND VOID YOUR WARRANTY. If you have a water supply with a high level of mineralization (hard water), you should increase the frequency of your maintenance.
TROUBLESHOOTING GUIDE
Are you having problems with your water heater?
Please call or email our customer service and technical support team for any
help you may need.
TOLL FREE 1-800-374-8806
The following table represents some of the most common technical support
questions we receive. Before calling us, please read thoroughly to see if your
question or problem is addressed.
PROBLEM | POSSIBLE CAUSE | SOLUTION |
---|
A water heater is not heating at all (water is flowing but the unit is not
heating – the outgoing water temperature is the same as the cold water supply)
– the digital display does NOT light up.| No power or incorrect wiring.| Make
sure the breakers at the main electrical panel are ON. You may have a faulty
breaker or unit may be wired incorrectly.
Flow rate is too low / water pressure is too
low.
| Your water heater has an activation flow rate of approximately 0.3 GPM (1.1 LPM). If your water flow rate is less than this level, your unit will not
activate. Increase the flow rate.
A water heater is not heating at all (water is flowing but the unit is not heating – the outgoing water temperature is the same as the cold water supply) The digital display DOES light up.|
Internal part failure.
|
Please call us for technical assistance.
The water heater is heating, but the water temperature is not hot enough.
| The user’s temperature setting is too low.|
Turn up the temperature setting on the unit.
The flow rate is too high.
| Depending on your incoming water temperature and the kW of your heater, your water flow rate may exceed the physical heating capacity of your water heater. Reduce the flow rate by installing a Flow Regulator. Use the chart in section 6 to find out which flow regulator works best for your particular heater.
Crossed wires.
| If it’s a new installation, have your electrician double-check the wiring. Is possible that the wiring is incorrect.
Voltage less than 240 volts.
| The heating elements on your water heater are designed for 240 volts. When used with a lower voltage, they produce less heating power. You may need to upgrade to a larger input heater.
Mixing too much cold water.
| You do not need to mix as much cold water with your tankless water heater compared to when you use a conventional water heater. You may also have an anti-scald feature on your faucet that mixes cold water. These types of faucets can usually be adjusted to reduce the amount of cold water
mixed.
The water temperature at the faucet is less or greater than the temperature setting of my water heater.
|
Voltage less than 240 volts.
| The computer chips in your tankless water heater are programmed with the expectation that your incoming line voltage is 240 volts. If you have less than 240 volts, it may affect the reading on your water heater’s digital display and cause it to read slightly higher than the actual output temperature. To compensate for this, increase the setting on your water heater if you need/want hotter water.
Anti-scald pressure/balancing valve or tempering valve.
|
Your faucet may have an anti-scald feature or a tempering valve that automatically mixes cold water even when you turn your control lever or handle to full hot. These devices are usually adjustable so you can turn off the cold mix completely. You can compensate for this by increasing the setting on your water heater if you need/want hotter water.
Thermal loss due to long pipe run
| As the hot water from the heater runs through the hot water delivery system to your faucet, some heat will be lost especially if it has a long distance to travel or the pipes are cold. This is normal. You can compensate for this by increasing the setting on your water heater if you need/want hotter water.
The water temperature at the faucet is too hot
|
Check your flow for too little flow, the set point temperature is too high, or internal part failure. Call us for technical assistance.
USER INTERFACE
Power
- Click the adjustment knob, the display will turn on
- Click the adjustment knob again, the display will turn off
C/F Conversion
- Press the adjustment knob for 3 seconds, the display will change from Fahrenheit to Celsius or vice versa
Temperature Control
- Turning the knob clockwise increases the set output water temperature
- Turning the knob counter-clockwise decreases the set output water temperature
- You can set or adjust the temperature at any time between 80°F – 140°F (27°C – 60°C). The temperature can be changed to your desired setting. The display will only stay on when the unit is in use or when you are setting the temperature.
DANGER Hotter water increases the potential for Hot Water SCALDS
CAUTION removing the cover to change the temperature set point exposes electrical shock and burn hazards, which can cause INJURY or DEATH. Adjustment should only be done by a licensed plumber or electrician.
Heater input: 8kW –11kW –13kW Heater input: 18kW –24kW –27kW –36kW
- Hot Water Outlet
- Cold Water Inlet
- Celsius/Fahrenheit Conversion (Press & Hold 3 sec.)
- Temperature Set Point Display
- Adjustment Knob & Temperature Control
- Wire Connection
- Brass Compression Nut
- Brass Compression Ferrule
- Electrical Strain Relief
- Mounting Bracket (1”)
Input | Height in(mm) | Width in(mm) | Depth in(mm) |
---|---|---|---|
8/11/13kW | 12 (292.1) | 9.75 (247.7) | 3.75 (95.3) |
18kW | 18 (431.8) | 14 (355.6) | 3.75 (95.3) |
24/27kW | 18 (431.8) | 17 (431.8) | 3.75 (95.3) |
36kW | 18 (431.8) | 19 (482.6) | 3.75 (95.3) |
Frequently Asked Questions
What is the brand and model number of the Rheem water heater that I'm inquiring about?
The brand is Rheem, and the model number is RTEX-13.
Is the Rheem RTEX-13 240V Heating Chamber an electric water heater?
Yes, the Rheem RTEX-13 is an electric water heater.
What is the voltage requirement for the Rheem RTEX-13 240V Heating Chamber?
The Rheem RTEX-13 operates at 240 volts.
What is the heating chamber capacity of the Rheem RTEX-13 240V model?
The heating chamber capacity of the Rheem RTEX-13 is designed for on-demand heating.
What is the maximum water temperature it can provide?
The Rheem RTEX-13 can provide hot water with a maximum temperature of 140°F (60°C).
How much hot water flow can the Rheem RTEX-13 240V Heating Chamber produce?
The Rheem RTEX-13 can provide up to 4.0 gallons per minute (GPM) of hot water flow.
Is the Rheem RTEX-13 suitable for whole-house water heating?
The Rheem RTEX-13 is typically used for point-of-use applications or in smaller homes, not for whole-house water heating.
Does the Rheem RTEX-13 come with a digital temperature display?
Yes, the Rheem RTEX-13 features a digital temperature display for easy temperature adjustments.
Is this model suitable for cold climates?
The Rheem RTEX-13 can be used in colder climates, but it may require additional insulation or sizing considerations.
Is the Rheem RTEX-13 compatible with hard water conditions?
Yes, the Rheem RTEX-13 can handle hard water, but regular maintenance may be required to prevent scale buildup.
What is the warranty period for the Rheem RTEX-13 240V Heating Chamber?
The warranty period for the Rheem RTEX-13 typically includes a limited warranty, with specific terms and conditions outlined in the product documentation.
Can the Rheem RTEX-13 be installed outdoors?
No, the Rheem RTEX-13 is designed for indoor installation only.
Does the Rheem RTEX-13 require professional installation?
It is recommended to have the Rheem RTEX-13 installed by a qualified plumber or electrician to ensure proper setup and safety.
Is the Rheem RTEX-13 compatible with solar or alternative energy sources?
The Rheem RTEX-13 can be used in conjunction with alternative energy sources, but you should consult with a professional for compatibility and setup.
How energy-efficient is the Rheem RTEX-13 240V Heating Chamber?
The energy efficiency of the Rheem RTEX-13 depends on various factors, including usage patterns and local energy costs. It is known for its energy- saving features compared to traditional tank water heaters.
Download this Manual PDFRheem RTEX-13 240V Heating Chamber Installational Manual
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>