DAKTRONICS SS-200 SPORTSOUND Audio System Instruction Manual

SPORTSOUND® SS-200
AUDIO SYSTEM (LEA)
INSTALLATION MANUAL
P1756
DD5187516
Rev 01
08 November 2023

Introduction

This manual explains the installation, maintenance, and troubleshooting of a Sportsound® SS-200 Audio System with an LEA amplifier. For additional information regarding safety, installation, operation, or service, refer to the telephone numbers listed in Section 6:
Daktronics Exchange and Repair & Return Programs (p.12). This manual is not specific to a particular installation.

Important Safeguards

• Read and understand all instructions before beginning the installation process.

• Disconnect system power when not in use or when servicing.

• Disconnect system power before servicing power supplies to avoid electrical shock.
  Power supplies run on high voltage and may cause physical injury if touched while powered. Several disconnect switches may be required to de-energize the equipment.

• Do not modify the cabinet structure or attach any panels or coverings without the express written consent of Daktronics.

• Do not disassemble control equipment or electronic controls of the system; failure to follow this safeguard will make the warranty null and void.

• Do not drop the control equipment or allow it to get wet.

• Always turn off and/or unplug the control equipment when it is not in use. This keeps equipment protected from power spikes and lightning.

• Inspect equipment for shipping damage such as rattles and dents, and verify that all equipment is included as itemized on the packing slip. Immediately report any problems to Daktronics; save all packing materials if exchange is necessary.

Resources
Figure 1 illustrates a Daktronics drawing label.
The drawing number is located in the lowerright corner of a drawing. This manual refers to drawings by listing the last set of digits. In the example, the drawing would be referred to as DWG-1007804.
All references to drawing numbers, appendices, figures, or other manuals are presented in bold typeface. Any drawings referenced in a particular section are listed at the beginning of it as shown below:

Reference Drawing:
System Riser Diagram …………………………………………………………………………… DWG-1007804
Daktronics identifies manuals by the DD or ED number located on the cover page.
Daktronics has a searchable knowledgebase of common questions and troubleshooting tips: www.daktronics.com/support.
Visit the Daktronics Support YouTube channel to learn how to properly operate Sportsound systems: www.youtube.com/DaktronicsSupport.

Project-specific information takes precedence over any other general information found in this manual. Such information may include:

• Schematic Drawings: describe internal power and signal wiring
• Shop Drawings: describe mounting methods to structural elements, access method (front or rear), and power and signal entrance points
• System Riser Diagrams: describe power and signal connections between system components and the control location; may also include control room layout and schematic
• Final Assembly Drawings: describe internal component locations and detailed product appearance with part numbers and quantities

Ensure all applicable material has been gathered before beginning the installation. Contact a Daktronics sales coordinator or project manager.

Daktronics Nomenclature
Most components have a white label that lists the part number in bold as shown in Figure 2. Part numbers may also appear on illustrations and reference drawings as well as in the Bill of Materials (BOM) for the project. If a component is not found in the Replacement Parts (p.11), use the label to order a replacement.

Refer to Section 6: Daktronics Exchange and Repair & Return Programs (p.12) if replacing or repairing any component.

Main Component Labels

Part Type| Part Number
Individual circuit board| OP-XXXX-XXXX
Assembly; a collection of
circuit boards| OA-XXXX-XXXX
Wire or cable| W-XXXX
Fuse| F-XXXX
Transformer| T-XXXX
Metal part| OM-XXXXXXX
Fabricated metal assembly| OS-XXXXXX
Specially ordered part| PR-XXXXX-X
Accessory Labels

Component| Label
Termination block for power or signal cable| TBXX
Grounding point| EXX
Power or signal jack| JXX
Power or signal plug for the opposite jack| PXX

Sound System Components

Equipment Overview
The Sportsound SS-200 audio system consists of the following elements:

• SPK-CX-1001 Coaxial Loudspeaker (@1 – 4)
• Mounting Yokes
• Hat Bracket (Surface Mount) OR Pole Mount Hardware
• Four-Channel Power Amplifier, located in one of the following styles of enclosure:
• SS-200-P Portable Rack OR
• SS-200-W Wall Rack
• Audio Control Rack
• Speaker Wire, Signal Cables, and Junction Boxes

Note: All products in this system are tested individually for product safety approval.
Loudspeaker
Figure 3 illustrates the SPK-CX-1001 loudspeaker. The speaker is made from a durable, weatherproof black ABS copolymer with a fine texture finish. The speaker grille is made from powder-coated perforated steel with 58% open area. A hydrophobic fabric is
permanently attached to the perforated grille. A third layer of reticulated foam protects the driver from damage even under extreme conditions.

driver
Power:| 800 W continuous program power capacity
Dispersion:| 80° x 80° nominal coverage
Freq Range:| 45 Hz – 18 kHz
Sensitivity:| 100 dB/1W/IM

Amplifier Enclosure
In sound systems, the amplifier is the last component before the drivers. It receives a signal from the source equipment and amplifies it to power the drivers. The SS-200 system amplifier may be located either inside a portable rack, as shown in Figure 4, or a permanent wall rack, as shown in Figure 5.

Note: Both types of amplifier enclosure are not to be mounted outdoors or exposed to inclement weather.

Refer to Mounting the Control Enclosure (p.7) and Permanent System (p.9) for more information about the control enclosure.
Audio Control Rack
The Sportsound SS-200 audio system is compatible with all Daktronics standard control racks. Refer to the manual provided with the control rack for proper operation.
Note: The SS-200 will typically be controlled by the SSR-AM mixer. For more information, refer to the Sportsound SSR-AM Quick Guide (DD3638236).

Signal Cables
Audio cable is hardwired to the speaker using 30′ (9.1 m) 2-conductor 12 gauge wire.
The speaker wire may be wired directly to the amplifier rack or, more commonly, to one or more junction boxes in between for longer distances. Additional cable is as follows:

• Portable amp racks require a 30′ (9.1 m) 8-conductor Speakon cable from a speaker junction box.
• Permanent amp racks require 1-pair, 22AWG cable to a signal input plate near the control location.
• Both portable and permanent amp racks use 12′ (3.7 m) or 25 (7.6 m) XLR cable, depending on which is provided with the control rack.

Mechanical Installation

A qualified technician must install the speaker(s) and control enclosure. It is the customer’s responsibility to ensure that a qualified structural engineer approves the mounting structure and any additional attachment hardware.

A speaker must be installed approximately 12′ – 20′ (3.7 m – 6.1 m) in the air and no farther than 50′ (15.2 m) from the center of the seating area for optimal audio coverage.
Note: Daktronics assumes no responsibility for the structure’s integrity. The engineer responsible for the attached-to base structure shall evaluate the adequacy of their structure to support the gravity loads imparted by the cabinet at each attachment point in combination with other associated loading conditions.
Daktronics assumes no responsibility for system damage or injury resulting from installation methods that deviate from attachment details specified on shop drawings. Daktronics also assumes no liability for system damage or injury resulting from incorrect setup or lifting methods performed by non- Daktronics employees.

Speaker Installation
Mechanical installation consists of lifting and mounting the speaker(s) onto an existing support structure and then aiming to ensure sound covers the intended listening area. Speaker mounting hardware is ordered with the speaker. Depending on the hardware,
speakers can be installed on a pole, wall, or roof.

Note: Speakers should never be installed facing upward. This will void the warranty.
Pole Mounting
Reference Drawings:
Pole Mounting; 15.5″ Diameter and Under; SPK-CX ………………………………. DWG-4306807
SPK-CX-1001 Speaker Aiming ……………………………………………………………….. DWG-4561929

Tools Required: 3/4″ and 9/16″ wrench/socket, Phillips Screwdriver
Attaching a speaker to a pole depends on the pole’s diameter. The standard kit described below is for poles of 4″ – 15.5″ (102 – 381 mm) in diameter.

1. Using the pole as a guide, attach the included threaded rods to the mounting yoke with 1/2″ hardware. The rods should be as close to the pole as possible. Refer to STEP 1 in DWG-4306807.
2. Using the included rear mounting angle and 1/2″ hardware, attach the threaded rods and mounting yoke to the pole at the appropriate height for the speaker. Refer to STEP 2 in DWG-4306807.
3. Rotate the mounting yoke assembly horizontally on the pole to point toward the center of the seating location, and then firmly tighten all hardware.
4. Lift the speaker up to the same height as the mounting yoke assembly and attach using the 3/8″ hardware in the sides of the speaker. Refer to STEP 3 in DWG-4306807.
5. Using the DAKTRONICS logo as a guide, aim the speaker vertically toward the center of the seating location. The angle can be adjusted in 5° increments.
6. Secure the final vertical position using the adjustment screws in the mounting holes located on the sides of the speaker. Refer to in DWG-4561929 for more information.
7. Repeat Steps 1–6 for each speaker, up to four total.

Hat Bracket Mounting
Reference Drawings:
Hat Bracket Mounting; SPK-CX-1001 …………………………………………………….. DWG-4561669
SPK-CX-1001 Speaker Aiming ……………………………………………………………….. DWG-4561929

Tools Required: 3/4″ and 9/16″ wrench/socket, Phillips Screwdriver
Using a hat bracket, the speaker can be mounted on top of a roof, underneath an overhang (soffit), or onto a wall.
Whenever an object is affixed to a wall or ceiling, special care must be taken to ensure it is securely mounted and will not fall and cause damage or injury.
Before beginning, a structural engineer must carefully examine the composition, construction and strength of the mounting surface and consider what type of hardware and techniques are appropriate. Additional reinforcement may also be necessary.

1. Attach the hat bracket to the mounting surface using the recommended hardware listed in STEP 1 in DWG-4561669 (hardware not provided by Daktronics).
   Notes:
   • Use all six (6) connection points.
   • Mount to a stud, joist, or other structural member rather than only to drywall or other non-structural material.
   • Ensure adequate clearance to rotate and tilt the speaker to the desired angle.
   • Ensure that any holes drilled and hardware fastened into the mounting surface do not interfere with wiring, plumbing, etc. on the opposite side.

2. Attach the mounting yoke to the hat bracket using all three (3) sets of included 1/2″ hardware. Refer to STEP 2 in DWG-4561669.

3. Rotate the mounting yoke assembly on the hat bracket to point toward the center of the seating location, and then firmly tighten all hardware.

4. Lift the speaker up to the same height as the mounting yoke assembly and attach using the 3/8″ hardware in the sides of the speaker. Refer to STEP 3 in DWG-4561669.

5. Using the DAKTRONICS logo as a guide, aim the speaker vertically toward the center of the seating location. The angle can be adjusted in 5° increments.

6. Secure the final vertical position using the adjustment screws in the mounting holes located on the sides of the speaker. Refer to in DWG-4561929 for more information.

7. Repeat Steps 1–6 for each speaker, up to four total.

Mounting the Control Enclosure
Reference Drawing:
Shop Drawing; Standard Indoor Sound Amp Rack Mounting ……………….. DWG-1152507
Tools Required: 7/16″ wrench/socket

Figure 5 illustrates a Sportsound indoor sound system control enclosure. This enclosure typically mounts in a closet adjacent to the sound system or directly on the wall using 1/4″ hardware. The head of the hardware must not be larger than 5/8″ or it will not fit through the keyholes on the rear of the enclosure as shown in Figure 6. Refer to DWG-1152507 in Appendix A for additional mounting specifications.
Also notice the square knockout in the center of the enclosure for mounting directly over a power junction box.

Electrical Installation

CAUTION – RISK OF ELECTRIC SHOCK: Only qualified individuals should perform power routing and termination to the system. It is the responsibility of the electrical contractors to ensure that all electrical work meets or exceeds local and national codes. Failure to follow installation guidelines will result in audible noise on the sound system and possible damage to internal components.

Note: This product is not provided with mains disconnect. Customer shall provide disconnect at base of sound system location that meets or exceeds local and national electrical codes.
Electrical installation will vary depending on whether the amplifier is housed in a portable or permanent rack. Refer to the appropriate section below.

Portable System
Reference Drawings:
Riser; SS-200, Electrical, Portable System ……………………………………………….. DWG-4306293
In a portable system, the amplifier is housed in a rolling rack that can be brought to the venue for an event and removed once it is finished. Refer to Figure 4 as well as DWG4306293 for a typical portable system setup with up to four speakers.

The portable system requires a permanently-mounted Speaker Junction Box within 30′ (9.1 m) of the amplifier rack location and up to 250′ (76.2 m) from local 1-gang junction box(es). The local 1-gang junction box(es) are to be mounted within range of the 30′
(9.1 m) speaker whip. This provides a maximum of 310′ (94.5 m) from the speaker(s) to amplifier rack. The Speaker Junction Box is to be mounted in an accessible location for the portable amp rack to easily plug in.

Power IN
The portable system requires one (1) 20 amp, 120 VAC circuit within 3′ (0.9 m) of the amplifier rack. Connect the included power cord between the POWER inlet on the rear of the rack and the nearby outlet. A duplex outlet is recommended to also provide power
for the control rack (typically the SSR-AM).

Note: Do not power on the amplifier rack if the front cover is installed! This will cause damage to the amplifier by blocking airflow.
Signal IN
Connect the included XLR cable between the OUTPUT jack of the control rack (typically the SSR-AM) and an INPUT jack on the rear of the amplifier rack.

Speaker OUT

1. Connected to the rear of each speaker is a 30′ (9.1 m) speaker wire. Route this wire to a local 1-gang junction box, one per speaker.
2. Route 1-pair, 12 AWG speaker wire in conduit from each 1-gang junction box to the main Speaker Junction Box and terminate per the wiring diagram in DWG-4306293.
3.  Locate the 30′ (9.1 m), 8-conductor cable inside the amplifier rack. Connect this cable between the SPEAKER OUTPUT jack on the rear of the rack and the mating jack on the bottom of the Speaker Junction Box.
   Note: If there is a single speaker within 30′ of the portable amp rack, it may be possible to connect directly to the Speaker Junction Box using no local junction boxes.

Permanent System
Reference Drawings:
Riser; SS-200, Electrical, Permanent System …………………………………………… DWG-4306294
In a permanent system, the amplifier is housed in a wall-mounted rack. Refer to Figure 5 as well as DWG-4306294 for a typical permanent system setup with up to four speakers.
The permanent system requires local 1-gang junction box(es) mounted within 30′ (9.1 m) of the speaker(s). The wall-mounted amplifier rack is mounted up to 250′ (76.2 m) from the local 1-gang junction box(es). This provides a maximum of 280′ (85.3 m) from the speaker(s) to amplifier rack.

Power IN
The permanent system requires one (1) 20 amp, 120 VAC circuit within 3′ (0.9 m) of the amplifier rack. Connect the included power cord between the POWER inlet on the rear of the amplifier and the nearby outlet.

Signal IN

1. Install a signal input plate near the desired control location.
2. Route 1-pair, 22 AWG audio signal cable in conduit into the amplifier enclosure and terminate to ROUTABLE INPUT 1 on the rear of the amplifier.
3. Connect the included XLR cable between the OUTPUT jack of the control rack (typically the SSR-AM) and the signal input plate.

Speaker OUT

1. Connected to the rear of each speaker is a 30′ (9.1 m) speaker wire. Route this wire to a local 1-gang junction box, one per speaker.
2. Route 1-pair, 12 AWG speaker wire in conduit from each local 1-gang junction box to the rear of the amplifier (inside the enclosure) and terminate per the wiring diagram in DWG-4306294.

Note: If there is a single speaker within 30′ of the permanent amp rack, it may be possible to connect directly to the amplifier using no local junction boxes.
Grounding
All components of an audio system – including but not limited to control equipment, and connected peripheral equipment – must be electrically grounded. Only qualified individuals may perform electrical work, including verification of ground resistance.
Daktronics is not responsible for improper grounding or damage incurred as a result of improper grounding.
Grounding methods must meet the provisions of all applicable local and national codes.
Inspect and verify all grounding methods meet the provisions of all applicable local and national codes.
Proper grounding is necessary for reliable equipment operation and general electrical safety. Failure to properly ground the sound system may void the warranty, disrupt operation, damage equipment, and cause bodily harm or death.

Troubleshooting

This section lists potential problems with the system, indicates possible causes, and suggests corrective action. This list does not include every possible problem, but it does represent some of the more common situations that may occur.
Note: Be sure to power on the audio control rack and amplifier rack. Make sure all connections from source to the speakers are intact.

files
Clipping audio at source (audio control rack) output| Bring source level down below clip.
Audio from speakers is intermittent| Amplifier modules are over driven into protect mode| Reduce source output level.
Signal cable connection issue| Check signal path from speaker to J-box(es) to amplifier rack to control rack
Low or no audio from one or more speakers| Attenuator knob is turned down on one or more channels| Ensure that Channel Attenuators are turned fully clockwise.

For more troubleshooting steps, refer to the appropriate audio control rack manual.
Amplifier Indicators
The amplifier in the control enclosure features several LED indicators that are helpful when trying to diagnose issues with the audio system. Refer to Figure 7 and the following descriptions (LED color is in parentheses).

• FAULT (Red): Indicates channel shutdown to protect circuits.

• THERMAL (Red): Indicates channel is at or over temp.

• CLIP (Red/Amber): Red indicates a clipping signal; amber indicates channel is limiting.
  REDUCE MIXER OUTPUT LEVEL!

• SIGNAL (Green): Indicates -40 dB of signal is present; useful for troubleshooting cable runs.

• READY (Green): Indicates channel is ready to pass audio.

The amplifier also includes a “shark fin” LED indicator. Refer to Figure 8.

• When illuminated green, the shark fin indicates that the amp is plugged in and receiving power from an AC power source, but the unit is not on and therefore will not pass audio.
• When illuminated blue, the shark fin indicates that the amp is powered on and able to pass audio.

Note: If the shark fin stays green, it may be necessary to press the rear power button. Refer to Figure 9.
Refer to amplifier manual listed in Appendix B for more information.

Replacement Parts

Refer to Section 6: Daktronics Exchange and Repair & Return Programs (p.12) for information on exchanging or returning parts.

Daktronics Exchange and Repair & Return Programs

Exchange Program
The Daktronics Exchange Program is a service for quickly replacing key components in need of repair. If a component fails, Daktronics sends a replacement part to the customer who, in turn, returns the failed component to Daktronics. This decreases equipment downtime. Customers who follow the program guidelines explained below will receive this service.
Before contacting Daktronics, identify these important numbers:

Model Number:

Job/Contract Number:

Date Manufactured/Installed:

Daktronics Customer ID Number:

To participate in the Exchange Program, follow these steps:

1. Call Daktronics Customer Service.
   United States & Canada: 1-800-DAK-TRON (325-8766)
   Outside the U.S. & Canada: +1-605-275-1040

2. When the new exchange part is received, mail the old part to Daktronics.
   If the replacement part fixes the problem, send in the problem part being replaced.
   a. Package the old part in the same shipping materials in which the replacement
   part arrived.
   b. Fill out and attach the enclosed UPS shipping document.
   c. Ship the part to Daktronics.

3. The defective or unused parts must be returned to Daktronics within 5 weeks of initial order shipment.

If any part is not returned within five (5) weeks, a non-refundable invoice will be presented to the customer for the costs of replenishing the exchange parts inventory with a new part. Daktronics reserves the right to refuse parts that have been damaged due to acts of nature or causes other than normal wear and tear.

Repair & Return Program
For items not subject to exchange, Daktronics offers a Repair & Return Program. To send a part for repair, follow these steps:

1. Call Daktronics Customer Service.
   United States & Canada: 1-800-DAK-TRON (325-8766)
   Outside the U.S. & Canada: +1-605-275-1040

2. Receive a case number before shipping.
   This expedites repair of the part.

3. Package and pad the item carefully to prevent damage during shipment.
   Electronic components, such as printed circuit boards, should be placed in an antistatic bag before boxing. Daktronics does not recommend using packing peanuts when shipping.

4. Enclose:
   • name
   • address
   • phone number
   • the case number
   • a clear description of symptoms

5. Ship to:
   Daktronics Customer Service [Case #] 201 Daktronics Drive, Dock E Brookings, SD 57006

Daktronics Warranty & Limitation of Liability

The Daktronics Warranty & Limitation of Liability is located at the end of this manual.
The Warranty is independent of Extended Service agreements and is the authority in matters of service, repair, and operation.

A Reference Drawings
Refer to Resources (p.1) for information regarding how to read the drawing number.
Any contract-specific drawings take precedence over the general drawings.
Reference Drawings:
Shop Drawing; Standard Indoor Sound Amp Rack Mounting ……………….. DWG-1152507
Schematic; SS200 System Schematic …………………………………………………… DWG-4275565
Riser; SS-200, Electrical, Portable System ……………………………………………….. DWG-4306293
Riser; SS-200, Electrical, Permanent System …………………………………………… DWG-4306294
Pole Mounting; 15.5″ Diameter and Under; SPK-CX ………………………………. DWG-4306807
Hat Bracket Mounting; SPK-CX-1001 …………………………………………………….. DWG-4561669
SPK-CX-1001 Speaker Aiming ……………………………………………………………….. DWG-4561929

B Supplementary Manuals
Manuals for all standard and optional components are shipped with the audio system.

• If any product manuals are missing, lost, or damaged, visit the manufacturer’s website or perform a web search for the component model number.
• When viewing a digital copy of this manual from www.daktronics.com/manuals, click on the appropriate manufacturer link below to view a component’s manual.
  If the link is broken, visit the manufacturer’s website or perform a web search for the component model number.

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C Daktronics Warranty & Limitation of Liability
This section includes the Daktronics Warranty & Limitation of Liability statement (SL-02374).

DAKTRONICS WARRANTY & LIMITATION OF LIABILITY

This Warranty and Limitation of Liability (the “Warranty”) sets forth the warranty provided by Daktronics with respect to the Equipment. By accepting delivery of the Equipment, Purchaser and End User agree to be bound by and accept these terms and conditions. Unless otherwise defined herein, all terms within the Warranty shall have the same meaning and definition as provided elsewhere in the Agreement.
DAKTRONICS WILL ONLY BE OBLIGATED TO HONOR THE WARRANTY SET FORTH IN THESE TERMS AND CONDITIONS UPON RECEIPT OF FULL PAYMENT FOR THE EQUIPMENT

1. Warranty Coverage.
A. Daktronics warrants to the original end user (the “End User”, which may also be the Purchaser) that the Equipment will be free from Defects (as defined below) in materials and workmanship for a period of one (1) year (the “Warranty Period”). The Warranty Period shall commence on the earlier of: (i) four weeks from the date that the Equipment leaves Daktronics’ facility; or (ii) Substantial Completion as defined herein. The Warranty Period shall expire on the first anniversary of the commencement date.
“Substantial Completion” means the operational availability of the Equipment to the End User in accordance with the Equipment’s specifications, without regard to punch-list items, or other non-substantial items which do not affect the operation of the Equipment
B. Daktronics’ obligation under this Warranty is limited to, at Daktronics’ option, replacing or repairing, any Equipment or part thereof that is found by Daktronics not to conform to the Equipment’s specifications. Unless otherwise directed by Daktronics, any defective part or component shall be returned to Daktronics for repair or replacement. This Warranty does not include onsite labor charges to remove or install these components. Daktronics may, at its option, provide on-site warranty service. Daktronics shall
have a reasonable period of time to make such replacements or repairs and all labor associated therewith shall be performed during regular working hours. Regular working hours are Monday through Friday between 8:00 a.m. and 5:00 p.m. at the location where labor is performed, excluding any holidays observed by Daktronics.
C. Daktronics shall pay ground transportation charges for the return of any defective component of the Equipment. All such items shall be shipped by End User DDP Daktronics designated facility per Incoterms® 2020. If returned Equipment is repaired or replaced under the terms of this Warranty, Daktronics will prepay ground transportation charges back to End User and shall ship such items DDP End User’s designated facility per Incoterms® 2020; otherwise, End User shall pay transportation charges to
return the Equipment back to the End User and such Equipment shall be shipped Ex Works Daktronics designated facility per Incoterms® 2020. All returns must be pre-approved by Daktronics before shipment. Daktronics shall not be obligated to pay freight for any unapproved return. End User shall pay any upgraded or expedited transportation charges
D. Any replacement parts or Equipment will be new or serviceably used, comparable in function and performance to the original part or Equipment and warranted for the remainder of the Warranty Period. Purchasing additional parts or Equipment from the
Seller does not extend the Warranty Period.
E. Defects shall be defined as follows. With regard to the Equipment (excepting LEDs), a “Defect” shall refer to a material variance from the design specifications that prohibit the Equipment from operating for its intended use. With respect to LEDs, “Defects”
are defined as LED pixels that cease to emit light. Unless otherwise expressly provided, this Warranty does not impose any duty or liability upon Daktronics for partial LED pixel degradation. Notwithstanding the foregoing, in no event does this Warranty include LED pixel degradation caused by UV light. This Warranty does not provide for the replacement or installation of communication methods including but not limited to, wire, fiber optic cable, conduit, trenching, or for the purpose of overcoming local site interference radio equipment substitutions.
EXCEPT AS OTHERWISE EXPRESSLY SET FORTH IN THIS WARRANTY, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DAKTRONICS DISCLAIMS ANY AND ALL OTHER PROMISES, REPRESENTATIONS AND WARRANTIES APPLICABLE TO THE EQUIPMENT AND REPLACES ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ACCURACY OR QUALITY OF DATA. OTHER ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY DAKTRONICS, ITS AGENTS OR EMPLOYEES, SHALL NOT CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS LIMITED WARRANTY.
THIS LIMITED WARRANTY IS NOT TRANSFERABLE.
2. Exclusion from Warranty Coverage
This Warranty does not impose any duty or liability upon Daktronics for any:
A. damage occurring at any time, during shipment of Equipment unless otherwise provided for in the Agreement. When returning Equipment to Daktronics for repair or replacement, End User assumes all risk of loss or damage, agrees to use any shipping containers that might be provided by Daktronics, and to ship the Equipment in the manner prescribed by Daktronics;
B. damage caused by: (i)the improper handling, installation, adjustment, use, repair, or service of the Equipment, or (ii) any physical damage which includes, but is not limited to, missing, broken, or cracked components resulting from non-electrical causes; altered, scratched, or fractured electronic traces; missing or gauged solder pads; cuts or clipped wires; crushed, cracked, punctured, or bent circuit boards; or tampering with any electronic connections, provided that such damage is not caused by personnel of Daktronics or its authorized repair agents;
C. damage caused by the failure to provide a continuously suitable environment, including, but not limited to: (i) neglect or misuse; (ii) improper power including, without limitation, a failure or sudden surge of electrical power; (iii) improper air conditioning, humidity control, or other environmental conditions outside of the Equipment’s technical specifications such as extreme temperatures, corrosives and metallic pollutants; or (iv) any other cause other than ordinary use;
D. damage caused by fire, flood, earthquake, water, wind, lightning or other natural disaster, strike, inability to obtain materials or utilities, war, terrorism, civil disturbance, or any other cause beyond Daktronics’ reasonable control;
E. failure to adjust, repair or replace any item of Equipment if it would be impractical for Daktronics personnel to do so because of connection of the Equipment by mechanical or electrical means to another device not supplied by Daktronics, or the existence of general environmental conditions at the site that pose a danger to Daktronics personnel;
F. statements made about the product by any salesperson, dealer, distributor or agent, unless such statements are in a written document signed by an officer of Daktronics. Such statements as are not included in a signed writing do not constitute warranties, shall not be relied upon by End User and are not part of the contract of sale;
G. damage arising from the use of Daktronics products in any application other than the commercial and industrial applications for which they are intended, unless, upon request, such use is specifically approved in writing by Daktronics;
H. replenishment of spare parts. In the event the Equipment was purchased with a spare parts package, the parties acknowledge and agree that the spare parts package is designed to exhaust over the life of the Equipment, and as such, the replenishment of the spare parts package is not included in the scope of this Warranty;
I. security or functionality of the End User’s network or systems, or anti- virus software updates;
J. performance of preventive maintenance;
K. third-party systems and other ancillary equipment, including without limitation front-end video control systems, audio systems, video processors and players, HVAC equipment, batteries and LCD screens;
L. incorporation of accessories, attachments, software or other devices not furnished by Daktronics; or
M. paint or refinishing the Equipment or furnishing material for this purpose.
3. Limitation of Liability
A. Daktronics shall be under no obligation to furnish continued service under this Warranty if alterations are made to the Equipment without the prior written approval of Daktronics.
B. It is specifically agreed that the price of the Equipment is based upon the following limitation of liability. In no event shall Daktronics (including its subsidiaries, affiliates, officers, directors, employees, or agents) be liable for any claims asserting or based on (a) loss of use of the facility or equipment; lost business, revenues, or profits; loss of goodwill; failure or increased cost of operations; loss, damage or corruption of data; loss resulting from system or service failure, malfunction, incompatibility, or breaches in system security; or (b) any special, consequential, incidental or exemplary damages arising out of or in any way connected with the Equipment or otherwise, including but not limited to damages for lost profits, cost of substitute or replacement equipment, down time, injury to property or any damages or sums paid to third parties, even if Daktronics has been advised of the possibility of such damages. The foregoing limitation of liability shall apply whether any claim is based upon principles of contract, tort or statutory duty, principles of indemnity or contribution, or otherwise
C. In no event shall Daktronics be liable for loss, damage, or injury of any kind or nature arising out of or in connection with this Warranty in excess of the Purchase Price of the Equipment. The End User’s remedy in any dispute under this Warranty shall be ultimately limited to the Purchase Price of the Equipment to the extent the Purchase Price has been paid.
4. Assignment of Rights
A. The Warranty contained herein extends only to the End User (which may be the Purchaser) of the Equipment and no attempt to extend the Warranty to any subsequent user-transferee of the Equipment shall be valid or enforceable without the express written consent of Daktronics.
5. Governing Law; Election of Remedies
A. The rights and obligations of the parties under this Warranty shall not be governed by the provisions of the United Nations Convention on Contracts for the International Sales of Goods of 1980. The parties consent to the application of the laws of the State of South Dakota to govern, interpret, and enforce each of the parties’ rights, duties, and obligations arising from, or relating in any manner to, the subject matter of this Warranty, without regard to conflict of law principles.
B. Any dispute, controversy or claim arising from or related to this Warranty, the parties shall first attempt to settle through negotiations. In the event that no resolution is reached, then such dispute, controversy, or claim shall be resolved by final and binding arbitration under the Rules of Arbitration of the International Chamber of Commerce. The language of the arbitration shall be English. The place of the arbitration shall be Sioux Falls, SD. A single arbitrator selected by the parties shall preside over the proceeding. If a single arbitrator cannot be agreed upon by the parties, each party shall select an arbitrator, and those arbitrators shall confer and agree on the appointed arbitrator to adjudicate the arbitration. The arbitrator shall have the power to grant any provisional or final remedy or relief that it deems appropriate, including conservatory measures and an award of attorneys’ fees. The arbitrator shall make its decisions in accordance with applicable law. By agreeing to arbitration, the Parties do not intend to deprive any court of its jurisdiction to issue a pre-arbitral injunction, pre-arbitral attachment, or other order in aid of arbitration proceedings and the enforcement of any award. Without prejudice to such provisional remedies as may be available under the jurisdiction of a court, the arbitrator shall have full authority to grant provisional remedies and to direct the Parties to request that any court modify or vacate any temporary or preliminary relief issued by such court, and to award damages for the failure of any Party to respect the arbitrator’s orders to that effect.
6. Availability of Extended Service Agreement
A. For End User’s protection, in addition to that afforded by the warranties set forth herein, End User may purchase extended warranty services to cover the Equipment. The Extended Service Agreement, available from Daktronics, provides for electronic parts repair and/or on-site labor for an extended period from the date of expiration of this warranty. Alternatively, an Extended Service Agreement may be purchased in conjunction with this Warranty for extended additional services. For further information, contact Daktronics Customer Service at 1-800-DAKTRONics (1-800-325-8766).

Additional Terms applicable to sales outside of the United States

The following additional terms apply only where the installation site of the Equipment is located outside of the United States of America.

1. In the event that the installation site of the Equipment is in a country other than the U.S.A., then, notwithstanding Section 5 of the Warranty, where the selling entity is the entity listed in Column 1, then the governing law of this Warranty is the law of the jurisdiction listed in the corresponding row in Column 2 without regard to its conflict of law principles. Furthermore, if the selling entity is an entity listed in Column 1, then the place of arbitration is listed in the corresponding row in Column 3.

Column 1 (Selling Entity)| Column 2 (Governing Law)| Column 3
(Location of Arbitration)
---|---|---
Daktronics, Inc.| The state of Illinois| Chicago, IL, U.S.A.
Daktronics Canada, Inc.| The Province of Ontario, Canada| Toronto, Ontario, Canada
Daktronics UK Ltd.| England and Wales| Bristol, UK
Daktronics GmbH| The Federal Republic of Germany| Wiesbaden, Germany
Daktronics Hong Kong Limited| Hong Kong, Special Administrative Region of the P.R.C.| Hong Kong SAR
Daktronics Shanghai Co., Ltd.| The Peoples Republic of China| Shanghai, P.R.C.
Daktronics France, SARL| France| Paris, France
Daktronics Japan, Inc.| Japan| Tokyo, Japan
Daktronics International Limited| Macau, Special Administrative Region of the P.R.C.| Macau SAR
Daktronics Australia Pad Ltd| Australia| Sydney, Australia
Daktronics Singapore Pte. Ltd| Singapore| Singapore
Daktronics Brazil LTDA| Brazil| Sao Paulo, Brazil
Daktronics Spain S.L.U.| Spain| Madrid, Spain
Daktronics Belgium N. V| Belgium| Kruibeke, Belgium
Daktronics Ireland Co. Ltd.| Ireland| Dublin, Ireland

201 Daktronics Drive
Brookings, SD 57006-5128
www.daktronics.com/support
800.325.8766
SL-02374 Rev 14 13 January 2020 Page 3 of 3
Copyright © Daktronics, Inc.

Copyright © 2023
All rights reserved. While every precaution has been taken in the preparation of this manual, the publisher assumes no responsibility for errors or omissions. No part of this book covered by the copyrights hereon may be reproduced or copied in any form or by any means—graphic, electronic, or mechanical, including photocopying, taping, or information storage and retrieval systems—without written permission of the publisher.
Daktronics trademarks are property of Daktronics, Inc. All other trademarks are property of their respective companies.

References

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