reolink FE-P PoE IP Fisheye Camera Instruction Manual

: June 16, 2024
: reolink

Table of Contents

reolink FE-P PoE IP Fisheye Camera
Product Information
Product Usage Instructions
What’s in the Box
Camera Introduction
Connection Diagram
Set up the Camera
Troubleshooting
Specifications
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

reolink FE-P PoE IP Fisheye Camera

Product Information

Specifications

Night Vision : 8 Meters
Day/Night Mode : Auto Switchover

Product Usage Instructions

What’s in the Box

The product package includes :

Camera
1m Ethernet Cable
Pack of Screws
Mount Base
Mounting Hole Template
Quick Start Guide
Surveillance Sign

Camera Introduction

The camera features the following components:

Built-in Mic
Daylight Sensor
Lens
IR LEDs
Ethernet Port
Power Port
Micro SD Card Slot (lift the rubber cover to access the slot)
Reset Button (press and hold for 5 seconds with a pin to restore factory settings)
Speaker

Connection Diagram

Before using the camera, follow the steps below to connect it:

Connect the camera to a Reolink NVR (not included) using an Ethernet cable.
Connect the NVR to your router and power on the NVR.

Note: The camera can also be powered via a PoE powering device such as a PoE injector, PoE switch, or Reolink NVR (not included in the package). It can also be powered via a 12V DC adapter (not included in the package).

Set up the Camera

To set up the camera, follow these steps:

Download and launch the Reolink App or Client software.
Follow the onscreen instructions to finish the initial setup.

You can download the Reolink App by scanning the provided QR code. The Reolink Client software can be downloaded from the official Reolink website under “Support” > “App & Client”.

Mount the Camera

Follow these tips for mounting the camera:

Mounting on the Wall

Drill holes in accordance with the mounting hole template. Use the included drywall anchors if needed.
Secure the mount base to the wall using screws.
Attach the camera to the base and rotate it clockwise to lockit in position. Ensure that the orientation arrow on the camera and the lock on the base are aligned.
To remove the camera from the mount base, press the release mechanism and rotate the camera counterclockwise.

Mounting on the Ceiling

Drill holes in accordance with the mounting hole template. Use the included drywall anchors if needed.
Secure the mount base to the ceiling using screws.
Run the cable of the fisheye camera through the cable groove on the mount base.
Rotate the camera clockwise to lock it in position, ensuring that the three mounting holes of the camera fit into the mount base.

Troubleshooting

Infrared LEDs Stop Working

If the infrared LEDs stop working, please contact our technical support team for assistance.

Failed to Upgrade the Firmware

If you encounter any issues while upgrading the firmware, please visit our official support site and contact our support team for assistance.

FAQ

Where can I get technical support?
- You can visit our official support site at https://support.reolink.com for technical assistance.
How do I contact the support team?
- Please visit our official support site and contact our support team for assistance.
What is the address of REOLINK INNOVATION LIMITED?
- The address of REOLINK INNOVATION LIMITED is: FLAT/RM 705 7/F FA YUEN COMMERCIAL BUILDING 75-77 FA YUEN STREET MONG KOK KL HONG KONG
What is the address of EC REP CET PRODUCT SERVICE SP. Z O.O.?
- The address of EC REP CET PRODUCT SERVICE SP. Z O.O. is: Ul. Dluga 33 102 Zgierz, Polen
What is the address of UK REP CET PRODUCT SERVICE LTD.?
- The address of UK REP CET PRODUCT SERVICE LTD. is: Beacon House Stokenchurch Business Park, Ibstone Rd, Stokenchurch High Wycombe, HP14 3FE, United Kingdom
What is the QSG1_A number?
- The QSG1_A number is a reference number for the product.
What is the firmware version?
- The firmware version is 58.03.005.0129.
What languages are supported?
- The supported languages are English, German, French, Italian, and Spanish.

What’s in the Box

Camera Introduction

Built-in Mic
Daylight Sensor
Lens
IR LEDS
Ethernet Port
Power Port

Micro SD Card Slot

Lift the rubber cover to access the microSD card slot.

Reset Button

Press and hold the reset button for 5s with a pin to restore factory settings.

Connection Diagram

Before using the camera, please connect your camera as instructed below to finish initial setup.

Connect the camera to a Reolink NVR (not included) with an Ethernet cable.
Connect the NVR to your router, and then power on the NVR.
- NOTE : The camera can be powered via a PoE powering device such as PoE injector, PoE switch or Reolink NVR (not included in the package)
- The camera can also be powered via a 12V DC adapter (not included in the package).

Set up the Camera

Download and Launch the Reolink App or Client software, and follow the onscreen instructions to finish initial setup

On Smartphone

Scan to download the Reolink App.

On PC

Download path of the Reolink Client: Go to https://reolink.com > Support > App & Client.

NOTE:

If you are connecting the PoE camera to a Reolink PoE NVR, please set up the camera via the NVR interface

Mount the Camera

Installation Tips

Do not face the camera towards any light sources.
Do not point the camera towards a glass window. Or, it may result in poor image quality because of the window glare by infrared LEDs, ambient lights or status lights.
Do not place the camera in a shaded area and point it towards a well-lit area. Or, it may result in poor image quality. To ensure best image quality, the lighting condition for both the camera and the capture object shall be the same.
To ensure better image quality, it’s recommended to clean the lens with a soft cloth from time to time.
Make sure the power ports are not directly exposed to water or moisture and not blocked by dirt or other elements.
Do not install the camera at places where rain and snow can hit the lens directly. Installation Tips

Mount the Camera to the Wall

Before drilling the required holes, mark the direction of the lock printed on the mounting base. Make sure the lock is facing up, as shown in the diagram. This will help you align the mount base in the same orientation when installing.
Drill holes in accordance with the mounting hole template. Use the drywall anchors included in the package if needed. And use screws to secure the mount base to the wall with its cable groove facing downward.
Run the cable of the fisheye camera through the cable groove on the mount base
Attach the camera to the base and rotate the camera clockwise to lock it in position. Make sure the orientation arrow on the camera and the lock on the baseare aligned.
If you want to remove the camera from the mount base, press the release mechanism and rotate the camera counterclockwise.

Mount the Camera to Ceiling

Drill holes in accordance with the mounting hole template. Use the drywall anchors included in the package if needed.
Secure the mount base to the ceiling with screws.
Run the cable of the fisheye camera through the cable groove on the mount base, and rotate the camera clockwise to lock it in position.
- NOTE: Fit the three mounting holes of the camera into the mount base.

Troubleshooting

If the Infrared LEDs of your camera stop working, please try the following solutions:

Enable infrared lights on Device Settings page via Reolink App/Client.
Check if the Day/Night mode is enabled and set up auto infrared lights at night on Live View page via Reolink App/Client.
Upgrade the firmware of your camera to the latest version.
Restore the camera to factory settings and check out the infrared light settings again.

If these won’t work, contact Reolink Support https://support.reolink.com/. Infrared LEDs Stop Working

Failed to Upgrade the Firmware

If you fail to upgrade the firmware for the camera, try the following solutions:

Check out the current camera firmware and see if it is the latest one.
Make sure that you download the correct firmware from Download Center.
Make sure that your PC is working on a stable network.

If these won’t work, contact Reolink Support https://support.reolink.com/.

Specifications

Hardware Features

Night Vision : 8 Meters
Day/Night Mode : Auto Switchover

General

Operating Temperature: -10°C to 55°C (14°F to 131°F)
Operating Humidity : 10%-90%
For more specifications, visit https://reolink.com/

Notification of Compliance

FCC Compliance Statements

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

ISED Compliance Statements

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Simplified EU Declaration of Conformity

Reolink declares that this device is in compliance with the essential requirements and other relevant provisions of EMC Directive 2014/30/EU and LVD 2014/35/EU.

UKCA Declaration of Conformity

Reolink declares that this product is in compliance with Electromagnetic Compatibility
Regulations 2016 and Electrical Equipment Safety Regulations 2016.

Correct Disposal of This Product

This marking indicates that this product should not be disposed with other household wastes. throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Limited Warranty

This product comes with a 2-year limited warranty that is valid only if purchased from Reolink Official Store or a Reolink authorized reseller. Learn more: https://reolink.com/warranty-and-return/.

Terms and Privacy

Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at reolink.com. Keep out of reach of children.

Technical Support

If you need any technical help, please visit our official support site and contact our support team before returning the products: https://support.reolink.com

[UK REP) CET PRODUCT SERVICE LTD.