DIGITAL WATCHDOG DW-BJCX4T-LX Channel PoE NVR with 8 Virtual User Guide

: June 16, 2024
: DIGITAL WATCHDOG

Table of Contents

DW-BJCX4T-LX Channel PoE NVR with 8 Virtual
Product Information
Specifications
- Product Usage Instructions
Setting Up the Server
- FAQ
Q: Where can I download support materials and tools for this
Q: Can I use dual monitors with this server?

DW-BJCX4T-LX Channel PoE NVR with 8 Virtual

Product Information

Specifications

Included IP licenses: 2
Form factor: DW-BJCX
Operating system: OS on SSD
CPU: Not specified
Memory: Not specified
Ethernet port: 2x gigabit Ethernet ports (RJ45)
Local PoE ports: 16 ports x 10/100 PoE, 15W per port (240W max
PSE)
Alarm in/out: 4x alarm inputs / 2 alarm outputs via terminal
block
Audio in/out: 1x line-in / 1x line-out / 1 microphone
input
Max supported cameras: 24 cameras
Max video storage rate (Mbps): 80 Mbps
Storage: 2x 3.5 SATA HDD, up to 40TB models
Maximum HDD USB interface: Not specified
Video-out: Not specified
Outputs: 2x USB 3.1 ports, 4x USB 2.0 ports
Pre-loaded VMS software: Not specified
Keyboard and mouse: Included
Rail kit: Not specified
Power supply: Not specified
Operating temperature: Not specified
Operating humidity: Not specified
Dimension (WxDxH): 16.92 (W) x 1.75 (H) x 13.7 (D) (430mm (W) x
44.5mm (H) x 348mm (D))
Other certification: NDAA, TAA
Warranty: 5 year limited

Product Usage Instructions

Setting Up the Server

STEP 1: Connect external devices, power and network.

Connect a monitor, USB keyboard, USB mouse, and the LAN side of
the network cable to one 2.5Gb Ethernet port (B11 on the
diagram).
Connect the cameras to the PoE ports when the unit is fully
booted to the OS.
Connect the server to an appropriate power source. It is
recommended to use a 750VA or higher UPS system.
Power up the server if the server does not turn on
automatically by pressing the power button on the back of the
server (B3 on the diagram).

FAQ

Q: Where can I download support materials and tools for this

product?

A: You can download all your support materials and tools from
the Digital Watchdog website. Follow these steps:
1. Go to http://www.digital-watchdog.com/support-download/

2. Enter the part number in the “Search by Product” search
bar.
3. Click “Search” to view all supported materials, including
manuals, Quick start guides (QSG), software, and firmware.

Q: Can I use dual monitors with this server?

A: Dual monitors are not recommended due to CPU performance.
However, if you want to connect two monitors to the server, you can
go to the display setup to activate the second monitor.

Quick Start Guide
State-of-the-art hyper-optimized video management platform designed for ease, speed and efficiency. Blackjack® CXTM 16-channel PoE NVR with 8 virtual channels — Up to 80Mbps
DW-BJCX4T-LX DW-BJCX8T-LX DW-BJCX16T-LX DW-BJCX24T-LX DW-BJCX32T-LX DW- BJCX40T-LX

Default Login Information for DW Spectrum® IPVMS

Username: admin

Password: admin12345

Default login information for the server’s OS

Username: dwuser

Password: Dw5pectrum

WHAT’S IN THE BOX

Blackjack CXTM server

1

Keyboard and mouse

1 set

Quick start guide

1

Power cable

1

19″ rack mount ears (DW-BJCXRM) + 8 mounting screws

1 set

NOTE: Download all your support materials and tools in one place. 1. Go to: http://www.digital-watchdog.com/support-download/. 2. Search your product by entering the part number in the Search by Product’ search bar. Results for applicable part numbers will populate automatically based on the part number you enter. 3. ClickSearch’. All supported materials, including manuals, Quick start guides (QSG), software and firmware will appear in the results.
Attention: This document is intended to serve as a quick reference for initial setup. See the DW Spectrum® full manual for more information on features and functionality.

Tel: +1 866-446-3595 / 813-888-9555 Technical Support Hours: 9:00AM 8:00PM EST, Monday through Friday

digital-watchdog.com

FRONT PANEL

F1

Power LED

F2 HDD LED

F3 2x USB 2.0 ports

F4 PoE status LEDs

REAR PANEL

Default Login Information for DW Spectrum® IPVMS

Username: admin

Password: admin12345

B1

Power supply on/off switch

B2 Power AC input

B3 Power on/off switch

B4 PoE ports

B5 Mic in

B6 Speaker out

B7 Line out

B8 2x USB 2.0 ports

B9 1Gb Ethernet port (PoE

Uplink)

B10 2x USB 3.1 ports

B11 2.5Gb Ethernet port

B12 True HD port

B13 DVI-I port

B14 RS232 Port (not used)

B15 GPIO ports

Default login information for the server’s OS

Username: dwuser

Password: Dw5pectrum

WARNING For an optimal system configuration, it is recommended that a UPS (Uninterrupted Power Supply) be used to power the setup.
Dual monitors are not recommended due to CPU performance. To connect two monitors to the server, go to the display setup to activate the second monitor.
SPECIFICATIONS

DESCRIPTION

Included IP licenses

Form factor

Operating system

OS on SSD

CPU

Memory

Ethernet port

Local PoE ports

Alarm in/out

Audio in/out

Max supported cameras

Max video storage rate (Mbps)

Storage

Maximum HDD USB interface

Video-out

Outputs

Pre-loaded VMS software

Keyboard and mouse

Rail kit

Power supply

Operating temperature

Operating humidity

Dimension (WxDxH)

Other certification

Warranty

2

DW-BJCX 4
PoE standalone NVR Linux Ubuntu® Yes Intel® processor 8GB
2x gigabit Ethernet ports (RJ45) 802.3af support 16 ports x 10/100 PoE, 15W per port (240W max PSE)
4x alarm inputs / 2 alarm outputs via terminal block 1x line-in / 1x line-out / 1 microphone input
16 PoE/PoE+ ports, 8 virtual channels, total 24 cameras 80 Mbps
2x 3.5″ SATA HDD, up to 40TB models 2x USB 3.1 ports, 4x USB 2.0 ports
1x true HD, 1x DVI-I for system configuration. 1 display output at a time. DW Spectrum® IPVMS Server Included
DW-BJCXRM 19″ rack mount ears included. Wall mount rack available. Sold separately AC 100V~240V 410W** 32°F~104°F (0°C~40°C) 10~90% RH
16.92″ (W) x 1.75″ (H) x 13.7″ (D) (430mm (W) x 44.5mm (H) x 348mm (D)) NDAA, TAA 5 year limited

UPS recommended Specifications and components mentioned are subject to change without notice.

Quick Start Guide
SETTING UP THE SERVER
STEP 1: Connect external devices, power and network.
1. Connect a monitor, USB keyboard, USB mouse and the LAN side of the network cable to one 2.5Gb Ethernet port (B11 on the diagram). Connect the cameras to the PoE ports when the unit is fully booted to the OS.
NOTE See page 2 for detailed back panel breakdown for each model.
2. Connect the server to an appropriate power source. It is recommended to use a 750VA or higher UPS system. 3. Power up the server if the server does not turn on automatically by pressing the power button on the back of the server. (B3 on
the diagram). * Connecting the power cable to the live power source may turn on the server automatically. ** If the power does not turn on, verify the power supply switch is on.

STEP 2:

Configure the date and time 1. Open Settings > Details. 2. Click Date &Time.

3. Turn OFF Automatic Date & Time and Automatic Time Zone.

3

STEP 2: Configure date and time (cont.)
4. Click Date & Time and set the correct date and time. 5. Click Time Zone and set it to the correct Time Zone (type one of the largest cities in the time zone).

7. Close Settings.

STEP 3: Configure the network settings Please have the following information ready before starting the network configuration.

IP address
Subnet mask / Netmask Default gateway / Gateway
DNS servers

Camera network Auto assign from DHCP range 10.110.210.101 to 10.110.210.150
255.255.255.0 Not applicable Not applicable

Local network (enp5s0)

Camera network and local network cannot be on the same network. * Cameras connected to the PoE ports before boot-up may not need to power cycle the get IP assigned.

NOTE The Blackjack® server’s network settings are set to DHCP as default.

NOTE If you are not sure what information to enter, contact your Network Administrator or Internet Service Provider for the information.

1. Open Settings > Network

2. Click Setting of the Ethernet that is Connected.

3. Change to Manual, then enter Address, Netmask and Gateway. * Do not enter Gateway information if there is no Gateway in this network.
4. Click Apply to save.
4

Quick Start Guide
5. Restart the connection by switching OFF, then turn it ON.
6. Click Settings of the Ethernet not connected. 7. Change to Manual, then enter Address, Netmask, Gateway and DNS. 8. Click Apply to save. 9. Connect the network cable and verify the connection.
NOTE If you are not connecting to the Blackjack® from the same network, you may be required to perform port forwarding on your router to access the server. Contact your Network Administrator or Installer for additional information
SETTING UP THE DW SPECTRUM® MEDIA SERVER
Login: admin Password: admin12345 STEP 1: Initial run from the Blackjack server 1. Open the DW Spectrum client by double click on the DW Spectrum icon. 2. Click on the pre-configured server. 3. If the pre-configured server does not automatically log in, enter the password and click Connect. *Default password: admin12345 (case sensitive).
STEP 2: To rename the server 1. Right-click on the server name listed on the resources, then click server settings. 2. Go to the general tab and enter the new server name in the name field. Click OK.
5

STEP 3: To check for updates

1. Click on the menu

then click “System Administration.”

2. Go to the updates tab. If the system requires updating, click on the update system button.

If you are on the latest version, it will say “You have the latest version installed,” and the Update System button will be disabled. 3. Click OK when the update is completed.
STEP 4: Enter and activate licenses 1. Go to the system administration window and click on the license tab. 2. Enter the license key and click “Activate License.” An Internet connection is required. * Click “Activate Trial License” if you have not purchased a valid license key. 3. Click OK when the license key is activated.
STEP 5: Configure the recording 1. Right-click on a camera in the resource tree to set up the recording. Click on camera settings from the context menu.

Go to the recordings tab.

3. Click

to turn on the recording.

4. Configure the camera’s schedule settings for quality, FPS and recording type.

6

5. Click and drag the mouse over the recording schedule to apply the settings to multiple days and times.

Quick Start Guide

Click “All” to apply the recording settings to the entire schedule. 6. A red dot will appear next to the camera in the resource tree once the recording is started.
NOTE: A Recording License is required to allow each camera to the archive. STEP 6: Backup database
1. Go to the system administration window and click on the general tab. 2. Click “Create Backup…”. 3. Navigate to the folder you want to save the database and enter a name for the backup file. Click save.
It is strongly recommended to create a Database Backup to external storage media before and after every update if a system restore point is needed.
NOTE: More information and instructions are available in the DW Spectrum® IPVMS user manual.
NOTE: This products is covered by one or more claims of the HEVC Patents listed at patentlist.accessadvance.com. 7

TROUBLESHOOTING TIPS

Problem
My camera does not autodiscover
Videos are slow

Possible solutions
1. Is the camera in the same LAN network as the media server? 2. Is your camera compatible with DW Spectrum? (Refer to our website for the complete list of supported cameras.) 3. Is the camera updated to its latest firmware? 4. If your camera is integrated with DW Spectrum via ONVIF, make sure ONVIF is enabled on your camera. 5. Try adding the camera manually. 6. Try rebooting the server after installation. Allow up to 2 minutes for the server to map your network and detect all supported
devices.
1. Are you accessing the same cameras from multiple clients? (LAN and WAN) 2. Do you have a Gigabit network? Check your network speed.

My camera appears disconnected

1. Under camera settings, make sure the username and password are correct. 2. Under the camera settings, use the `Ping’ button to ensure the camera is correctly connected to the network. 3. If you can connect to the camera’s web viewer, try rebooting the camera and/or restoring it to factory default. 4. Ensure your camera is using the latest firmware available. 5. Ensure that the camera is connected to the same network as the server. 6. If you connect to a camera integrated with DW Spectrum via the ONVIF protocol (see list), ensure ONVIF is enabled. 7. Make sure your user has permission to view that specific camera.

I cannot get playback video from my camera

1. Do you have a network connection between the client and the server (in case server and client are not on the same machine)? 2. Make sure your user has playback viewing permissions for the selected channel. 3. Ensure the camera is set to a recording mode that provides recorded video for the selected time and environment. 4. On the server side, check the media server log to make sure the camera you are trying to watch has not been unexpectedly
disconnected.

I get an `unauthorized’ message on my camera

1. Ensure the camera’s username and password are entered correctly in the camera’s general information under the camera settings menu.
2. If necessary, try rebooting the camera to apply the camera’s username and password.

DW SPECTRUM SYSTEM REQUIREMENTS
Recommended specs for the full client

Processor Video card RAM NIC Storage

Single-monitor DW Spectrum workstation
Intel i5 8th gen or AMD Ryzen 5 3000 Quad-Core or better Intel HD Graphics onboard GPU or better

Dual-monitor DW Spectrum workstation
Intel i7 8th gen or AMD Ryzen 7 3000 QuadCore or better Intel HD Graphics onboard GPU or better

Quad-monitor DW Spectrum workstation Intel i9 or AMD Ryzen 9 Quad-Core or better GeForce GTX 1650 or better

8 GB DDR3 1600 MHz or better

16 GB DDR3 1600 MHz or better

32 GB or better

1Gbps or better

2 x 1 Gbit or better

Dedicated SSD or NVME disk for the OS, 128 Dedicated SSD or NVME disk for the OS, 128 Dedicated SSD or NVME disk for the OS, 128 GB

GB or larger

or larger

Microsoft Windows OS (supported by both DW Spectrum® Server and Client).

· Windows 8 Released: October 2012 | EoS: 01/2023 · Windows 8.1 Released: October 2013 | EoS: 01/2023 · Windows 10 Released: July 2015 · Windows Server 2012 Released: August 2012 | EoS: 10/2023 · Windows Server 2012 R2 Released: October 2013 | EoS: 10/2023 · Windows Server 2016 Released: October 2016 | EoS: 01/2027 · Windows Server 2019 Released: October 2018 | EoS: 01/2029 · Windows Server 2022 Released: August 2021 | EoS: 10/2031

**NOTE: DW Spectrum IPVMS for Windows can be installed as a software bundle, or the Server and Client software can be installed separately.

OS supported

Ubuntu (Debian-based Linux) OS (supported by both DW Spectrum Server and Client). · Ubuntu 16.04 LTS “Xenial Xerus” Released: April 2016 | EoS: 04/2024 · Ubuntu 18.04 LTS “Bionic Beaver” Released: April 2018 | EoS: 04/2028 · Ubuntu 20.04 LTS: “Focal Fossa” Released: April 2020 | EoS: 04/2030 **NOTE: DW Spectrum IPVMS for Ubuntu is only available for separate installations (not bundled).

Macintosh OS (supported only by the DW Spectrum Client. DW Spectrum Server is not available for macOS). · macOS 10.14 “Mojave” Released: September 2018 · macOS 10.15 “Catalina” Released: October 2019 · macOS 11.0, 11.1, 11.2 “Big Sur” Released: November 2020 · macOS 12 “Monterey” Released: October 2021

**NOTE: the DW Spectrum Client only supports DW Spectrum IPVMS for macOS.