Canon A4-A3 Printers and Lide Scanners User Guide

June 16, 2024
Canon

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Canon A4-A3 Printers and Lide Scanners

INSTALLATION SUPPORT FOR CANON A4/A3 PRINTERS AND LIDE SCANNERS SPECIFIED IN APPENDIX- A & B (‘PRODUCTS/PRODUCT’) DURING WARRANTY TERM

Canon India Private Limited (CIPL), provides installation support through service engineers of its authorized service providers for specified model of Products mentioned in Appendix A without any additional cost during its warranty term, subject to the following terms and conditions:
“installation support” shall mean hardware installation, downloading the drivers from CIPL’s support site, if necessary, installing the driver on end user / customer device, printing a test page and demonstration on operating the Product.

TERMS AND CONDITIONS

  1. One-time installation support without any additional cost, shall be provided for the Products specified in Appendix – A of this document during the warranty term applicable on the Product.

  2. Installation support for the Products specified in Appendix -A shall not be applicable if Product is in use prior to raising the service request.

  3. To avail installation support end user/customer shall raise a service request through any of the following:
    Call center number: 18601803366, 18002083366
    Online: www.canon.co.in
    Whats app number: 9108510853:

  4. End user / customer shall be required to provide copy of Product purchase invoice for validation of warranty term either at the time of registering service request at call center or at the time of visit of service engineer visiting end user / customer premises.

  5. In case end user / customer is not able to provide Product purchase invoice for validation of warranty term the applicable warranty term on the Product shall be determined through CIPL’s Online Warranty Serial No. Tracking system (WMS).

  6. To read and understand the warranty terms and conditions applicable on the Product, please visit www.canon.co.in

LIST OF PRODUCTS COVERED UNDER INSTALLATION SUPPORT WITHOUT ANY

ADDITIONAL COST

Product Category Product Model

Inkjet

| PIXMA G series models – G1010, G2000, G2010, G2012, G3000, G3010, G3012, G4010, G5070, G6070, G7070, G1020, G2020, G2021, G3010, G3021, G2060, G3060, G1730, G1737, G2730, G2770, G3730, G3770, G4770
Inkjet| PIXMA GM series models – GM2070, GM4070
Inkjet| PIXMA G series models – G570, G670
Inkjet| MAXIFY GX series models – GX6070, GX7070, GX5070, GX3070, GX3072, GX4070, GX1070,

GX2070, GX5570, GX6570

---|---
Inkjet| Maxify series models – iB4170, MB5170, MB5470
Inkjet| PIXMA iX6770, iX6870, iP8770, TS707, PIXMA PRO 200, imagePROGRAF PRO 300
Laser| All Single Function (A4 & A3) Color Lasers and All Multifunction (A4) Color Lasers
Laser| All Multi Function A4 Mono Lasers 40ppm and above 40ppm (Print speed on A4)
Laser| All Single Function A4 Mono Lasers 40ppm and above 40ppm (Print speed on A4)
Laser| Mono multifunction MF271dn, MF272dw, MF274dn, MF275dw, MF244dw, MF449x and Mono

Single Function LBP121dn, LBP122dw, LBP228x

Laser| All Single Function A3 Mono Lasers

EXCEPTION
Installation support for the Products specified in Appendix – B of this document shall be provided only on chargeable basis. Applicable charges shall be informed at the time of end user / customer raising the service request.

LIST OF PRODUCTS WHEREIN INSTALLATION SUPPORT SHALL BE PROVIDED ON

CHARGEABLE BASIS

Product Category Product Model
Laser Printers which are NOT covered under Free Installation scope LBP2900b,

LBP6030b, LBP6030w, LBP6230dn, LBP161dn, LBP162dw, LBP113w, LBP913w, LBP151dw, LBP223dw, LBP226dw, LBP243dw, MF3010, MF241d, MF235, MF237w, MF246dn, MF249dw, MF441dw, MF461dw, MF445dw, MF261d, MF264dw, MF266dn, MF269dw, MF113w, MF913w,
Inkjet Printers which are NOT covered under Free Installation scope| MG2570, MG2570s, MG3070, MG3070s, TS3370, TS3370s, E410, E470, E3370, E510, E560, E4270, E4570, TS207, TS307, MG2470, MG2577s, E477, TR150,
LiDE Scanners which are NOT covered under Free Installation scope| LiDE 300, LiDE 400

References

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