PORSCHE DESIGN PDS20 High Quality Outdoor Speaker User Manual
- June 16, 2024
- PORSCHE DESIGN
Table of Contents
User Manual
WARRANTY
PDS20 High Quality Outdoor Speaker
WARRANTOR
This product has been manufactured by and is sold under the responsibility of
MMD Hong Kong Holding Limited or one of its affliates, and MMD Hong Kong
Holding Limited FLAT/RM 1006 10TH / F C-BONS INTERNATIONAL CENTER WAI YIP
STREET KWUN TONG KOWLOON Hong Kong is the warrantor in relation to this
product.
Dear Customer,
Porsche Design electronic products are designed and manufactured to the
highest standards and deliver high-quality performance, ease of use and ease
of installation. If you encounter any dificulties while using your product, we
recommend that you first consult the Quick Start Guide delivered together with
your product.
Our Customer Service Representatives will also provide you with additional
service when needed. Please refer to our Service Contact Information section
for further assistance in finding the right contact service number.
In the unlikely event of a failure of the product, MMD Hong Kong Holding
Limited or one of its affliates will arrange for your electronic product to be
serviced, free-of-charge during the warranty period, provided that the product
was used in accordance with the user manual (e.g. in the intended
environment).
This warranty statement is in addition to the statutory warranty obligations
of your dealer. Your statutory warranty rights against your dealer are not
limited by this warranty statement if the product was not free of defects when
delivered.
This document only applies to consumer electronic products. For professional
use products the warranty terms of the sale or purchase agreement will apply.
Please note that consumer electronic products are not intended for commercial
use and the warranty service can be refused.
Warranty terms
The warranty period starts on the date of purchase as stated on your proof-of-
purchase and expires at the end of the period indicated in the section
“Warranty period” below. If you require service, but you lost your proof-of-
purchase or the retailer is unknown to MMD Hong Kong Holding Limited or one of
its affliates, the warranty period shall be deemed to have started three
months from the date of manufacture indicated on the product or derived from
the serial number. If you require service for products without production date
or serial number on the product, a valid proof-of-purchase is required.
Where a repair is not possible or not commercially viable, MMD Hong Kong
Holding Limited or one of its affliates may replace the product with a new or
refurbished product of similar functionality. After a repair, firmware upgrade
or replacement, the warranty period will continue from the date of the
original purchase.
What is excluded?
The warranty does not cover consequential damages (including but not limited
to loss of data or loss of income), nor compensation for activities done by
yourself, such as regular maintenance, installing firmware updates or saving
or restoring data.
The warranty excludes, or does not apply if:
– The proof of purchase (POP) documents have been altered in any way or made
illegible;
– The model- and/or serial number or production date code on the product has
been altered, removed or made illegible;
– Unauthorized service organizations or persons have carried out repairs or
product modifications and alterations;
– The defect is caused by abuse or misuse of the product or by environmental
conditions that are not in conformance with the recommended operations of the
product;
– The defect is caused by connection to peripherals, additional equipment or
accessories other than those recommended in the user manual;
– The defect is caused by an external enclosure, assembled around the product,
which has not been recommended in the user manual;
– The product has been damaged – including but not limited to damage by human
factors, animals, lightning, abnormal voltage, water or fire, natural disaster
or transport accident;
– The product becomes defective due to normal wear and tear of parts;
– The product does not function properly because it was not originally
designed, manufactured, approved and/or authorized for the country where you
use the product, which might occur in instances where the product has been
purchased in another country other than that of its intended use;
– The product does not function properly due to problems with access to, or
connection with service providers, such as interruptions in the access
networks (e.g. internet), faults on the subscriber’s or the correspondent’s
line, local network fault and faults in the transmission network
(interference, scrambling, faults or poor network quality).
Service needed?
In order to avoid unnecessary inconvenience, we advise you to read the user
manual carefully and/or consult the support section of this leafiet before
contacting your dealer or MMD Hong Kong Holding Limited or one of its
affliates. To obtain service within the warranty period, please contact the
consumer contact centervia one of the contact methods indicated in the
dedicated section of this service leafiet. When your product is no longer
within warranty, in some countries you can contact the nearest authorized
service center directly.
If available, you can find the addresses of the service centers in the
dedicated section of this service leafiet.
To be able to help you eficiently when you contact MMD Hong Kong Holding
Limited, one of its affliates or its service partners please have available:
– The product type- or model number (also sometimes called model ID);
– The proof-of-purchase (e.g. original invoice or cash receipt) indicating the
date of purchase, dealer name and model number of the product;
– The product serial number or production date code as specified on the
product;
– The model number, the serial number or production date code (if available).
Warranty period
The warranty period for all Porsche Design audio products is 24 months.
UKCA Experts Ltd. Dept 302,
43 Owston Road Carcroft Doncaster,
DN6 8DA United Kingdom
(+44) 0203 455 8083
- Phone charges may vary depending on the country you are calling from.