Tenda CP3 1080P Pan Tilt Security Camera Installation Guide
- June 16, 2024
- Tenda
Table of Contents
Quick Installation Guide
Security Pan/Tilt Camera
CP3/CP4/CP5/CP6/CP7/CP8/CP9
CP3 1080P Pan Tilt Security Camera
This guide is applicable to the Ethernet port version and non-Ethernet port
version of Security Pan/Tilt Camera. The Ethernet port version is used for
illustration unless otherwise specified.
For product or function details, please go to
www.tendacn.com to download the user guide.
Package contents
Appearance
| LED indicator | Solid red: Initializing and starting. |
|---|
Blinking red slowly: Disconnected from a 2.4 GHz Wi-Fi network.
Blinking red quickly: Connecting to a 2.4 GHz Wi-Fi network.
Solid blue: Connected to a 2.4 GHz Wi-Fi network.
Blinking blue slowly: Upgrading.
Blinking blue quickly: Waiting to connect to a 2.4 GHz Wi-Fi network.
Ethernet port| 10/100Mbps auto-negotiation Ethernet port, used for connecting
the router, switch, etc.
Reset button| Hold down the Reset button for about S seconds and release it
when the LED indicator blinks blue quickly or hear a prompt tone. The camera
is reset to factory settings successfully.
Micro SD card slot| Turn the lens upward, then you can see it.
Add the camera to TDSEE App
Before adding your camera, please ensure that the router is connected to the internet successfully and the filter function is disabled.
-
Power on the camera.
The LED indicator lights solid red after the camera is powered on. When the LED indicator blinks blue quickly, the camera is waiting to connect to a 2.4 GHz Wi-Fi network.
-
Download the TDSEE App onto your mobile device by searching for TDSEE in the App Store or Google Play or by scanning the QR code.
http://download.cloud.tenda.com.cn/down/TendaSecurity -
Run TDSEE App and follow the instructions to complete user registration. Enter the home page, tap the Add a device or the upper right corner of the home page.
-
Scan the QR code on the bottom of the camera, and follow the instructions in the App.
Install the device
The camera supports desktop, ceiling and wall installations. This guide takes ceiling installation as an example.
- Please make sure the ceiling is strong enough to withstand three times the weight of the camera and base.
- You may need a hammer drill, a drill bit, a screwdriver, and a ladder for the installation.
After finishing the ceiling installation, in order to facilitate monitoring,
you need to adjust the camera installation status.
Methods: Run the TDSEE App. Choose the camera on the home page, and tap
Settings（ in the upper right corner）> Video Flip-over, choose Camera UP-side
Down.
FAQ
Q1. What should I do if I failed to add the camera?
A1. Try the following solutions: - Ensure that the router is connected to the internet successfully. - The Security Pan/Tilt Camera only supports 2.4 GHz Wi-Fi network. When adding the Security Pan/Tilt Camera, you need to connect the smartphone to a 2.4 GHz Wi-Fi network. - Do not hide the Wi-Fi network of the router when adding the Security Pan/Tilt Camera (After adding the Wi-Fi network successfully, you can hide the Wi-Fi network). - Confirm whether the LED indicator of the camera blinks blue quickly. If not, please reset the camera and configure it again. Reset method: Hold the Reset button down for about 5 seconds and release it when the LED indicator blinks blue quickly or you hear a prompt tone. The Security Pan/Tilt Camera is reset successfully.
Q2. What should I do when the video preview is not smooth?
A2. Try the following solutions: - Check if the Wi-Fi network of the router is smooth. - Take the router closer to the camera. - When previewing the video with cellular mobile data, make sure that the internet connection of the smartphone is smooth. - Auto, Fluent, and HD are supported for video preview. By default, it is Auto. You can adjust the video clarity according to the internet status.
Q3. How to store the video?
A3. Try the following methods: Method 1: Install the Micro SD card to the camera. By default, the camera's recording mode is Alarm Recording, this can be changed and set to All-day Recording through TDSEE App. Method: Run TDSEE App, choose the Security Pan/Tilt Camera on the home page, then tap Settings（ in Recording Settings, choose All-day Recording. the upper right corner） Method 2: Subscribe to the Cloud Storage Service on TDSEE App. Method: Run TDSEE App, choose the Security Pan/Tilt Camera on the home page, and then tap Cloud in the lower left corner. You can enjoy free cloud storage service (7-days loop detection recording) for 3 months upon the first activation.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause
radio interference, in which case the user may be required to take adequate
measures.
This equipment should be installed and operated with minimum distance 20cm
between the device and your body.
The mains plug is used as disconnect device, the disconnect device shall
remain readily operable.
NOTE: (1) The manufacturer is not responsible for any radio or TV interference
caused by unauthorized modifications to this equipment. (2) To avoid
unnecessary radiation interference, it is recommended to use a shielded RJ45
cable.
Declaration of Conformity
Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the radio equipment
type CP3/CP4/CP5/CP6/CP7/CP8/CP9 is
in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the
following internet address:
http://www.tendacn.com/en/service/download-cata-101.html
Operating Frequency:
2.4 GHz: EU/2412-2472MHz (CH1-CH13)
EIRP Power (Max.):
2.4 GHz: 19dBm
Software Version: V1.0.X
Caution:
Adapter Model: BN073-A09009E, BN073-A09009B
Manufacture: SHENZHEN HEWEISHUN NETWORK TECHNOLOGY CO., LTD.
Input: 100-240V AC, 50/60Hz 0.3A
Output: 9V DC, 1A
: DC Voltage
RCM
EAC
FCC Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an
uncontrolled environment and it also complies with Part 15 of the FCC RF
Rules.
This equipment should be installed and operated with minimum distance 20cm
between the device and your body.
Caution:
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
Operating frequency: 2412-2462MHz
NOTE: (1) The manufacturer is not responsible for any radio or TV interference
caused by unauthorized modifications to this equipment. (2) To avoid
unnecessary radiation interference, it is recommended to use a shielded RJ45
cable.
RECYCLING
This product bears the selective sorting symbol for Waste electrical and
electronic equipment (WEEE). This means that this product must be handled
pursuant to European directive 2012/19/EU in order to be recycled or
dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization
or to the retailer when he buys new electrical or electronic equipment.
Operating Temperature: -10°C – 40°C
Operating Humidity: (10% – 95%) RH, non-condensing
Technical Support
Shenzhen Tenda Technology Co., Ltd.
6-8 Floor, Tower E3, NO.1001, Zhongshanyuan Road, Nanshan District, Shenzhen,
China. 518052
USA hotline: 1-800-570-5892
Toll Free: 7 x 24 hours
Canada hotline: 1-888-998-8966
Toll Free: Mon – Fri 9 am – 6 pm PST
Hong Kong hotline: 00852-81931998
Global hotline: +86 755-2765 7180 (China Time Zone)
Website: www.tendacn.com
E-mail: [email protected]
Copyright
© 2021 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co.,
Ltd. Other brand and product names mentioned herein are trademarks or
registered trademarks of their respective holders. Specifications are subject
to change without notice.