Canon 5Z7 Digital Video Products User Guide
- June 16, 2024
- Canon
Table of Contents
5Z7 Digital Video Products
CANON® Digital Video Products Limited Warranty – For Canada Only
The limited warranty set forth below is given by Canon Canada Inc. (“Canon
Canada”) with respect to Canon Digital Video Products (the “Products”)
purchased in Canada. This limited warranty is only effective upon presentation
of a bill of sale or other proof of purchase for these Products to a Canon
Service Facility when repairs are required. The Products are warranted under
normal use, against defective materials or workmanship as follows:
Parts: Defective parts will be exchanged for new parts or, at Canon Canada’s
option, comparable rebuilt parts for a period of one year from the date of
original purchase.
Labour: For a period of one year from the date of original purchase, labour
will be provided free of charge by our Canon Service Facilities in Canada.
This limited warranty covers ail defects except where:
a) The loss or damage to the products results from:
i) accident, natural disaster, mishandling, abuse, neglect, unauthorized
products modification or failure to follow instructions contained in the
instruction manual;
ii) the use of accessories, attachments, products, supplies, parts or devices
with the Products that do not conform to Canon specifications or that cause
abnormally frequent service problems;
iii) repairs or services performed by any party other than a Canon Service
Facility;
iv) defective batteries or any exposure to water, sand or dirt:
v) shipping (claim must be presented to the shipper);
b) Any serial number on the video Products is altered or removed.
This limited warranty does not cover the cabinet (exterior finish) of the
Products, media, nor does it apply to Products purchased outside Canada. If
the Products contain a hard disk drive or a flash memory, Canon Canada
recommends that data stored on that drive be duplicated or backed up to
prevent its loss in the event of a failure or other malfunction of such drive.
TO OBTAIN WARRANTY SERVICE
You may obtain technical support for your Products as follows:
Internet support for English at
www.canon.ca/english/cs (E-mail support
also available) Internet support for French at
www.canon.ca/francais/cs (E-mail
support also available) Telephone assistance from a Canon Canada Customer Care
representative free of charge during regular business hours at 1-800-0K-
CANON(1-800-652-2666}
LIMITATIONS
Except as otherwise required by applicable legislation, this warranty is in
lieu of all other warranties, conditions, guarantees or representations,
express or implied, statutory or otherwise, relative to the Products,
including implied warranties or conditions of merchantability or fitness for a
particular purpose. Canon Canada assumes no liability for special,
consequential or incidental damages, loss or corruption of data including,
without limitation, data stored on the hard disk drive or flash memory of the
Products or loss that may arise, whether on account of negligence or
otherwise, from the use, misuse or inability to use the Products (including
loss of profit, revenue, media or enjoyment) or from failure to conform to any
express or implied warranties, conditions, guarantees or representations. Any
recovery under this limited warranty shall not exceed the purchase price of
the Products. Canon Canada does not assume or authorize any other person to
assume for Canon Canada any other liability with respect to these Products.
This warranty does not extend to any person other than the original purchaser
of the Products or the person for whom it was purchased as a gift and states
your exclusive remedy.
NOTICE TO CONSUMER
If you plan to take important videos or if the Products have not been used for
some time, please check all functions with the instruction book before using
it.
Canon Canada
You may obtain technical support for your Products as follows:
- Internet support for English at www.canon.ca/suppor t (E-mail support also available)
- Internet support for French at www.canon.ca/soutien (E-mail support also available)
- Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666).
When you call, have your Products serial numbers and your date of purchase
available to expedite service. A Canon Customer Care representative will
attempt to diagnose the nature of the problem and correct it over the
telephone. If the
problem cannot be corrected over the telephone, you will be asked to follow
the applicable procedures for MAIL-IN SERVICE.
Note that a dated proof of purchase is required at the time of service. This
requirement will be satisfied by providing a copy of your dated bill of sale.
Technical support program terms are subject to change without notice.
MAIL-IN SERVICE
MAIL-IN SERVICE is a program under which your Products are repaired by a Canon
Canada authorized Products service provider. You will be given the name,
address and phone number of an authorized Products service provider, by
contacting 1-800-OK-CANON
(1-800-652-2666) (Canon Canada Customer
Care representative). It is your responsibility to properly package and send
the defective Products, together with a copy of your dated proof of purchase,
a complete explanation of the problem and a return address to the authorized
Products service provider at your expense. Do not include any other items with
the defective Products. The defective Products covered by this limited
warranty will be repaired and returned to you without charge by the authorized
Products service provider. Any Products received by the authorized Products
service provider that are not covered by the limited warranty will be returned
unrepaired, or at the discretion of the authorized Products service provider,
you may receive a written estimate of repair at such cost as the service
provider may establish from time to time.
This limited warranty gives you specific legal rights, and you may also have
other rights, which vary from state to state (or province to province in
Canada).
CANON CANADA INC.
Head Office: 8000 Mississauga Rd., Brampton ON L6Y 5Z7
1-800-OK-CANON (652-2666)www.canon.ca