Hanwha Vision XNP-9250R Series Network Camera User Manual
- June 16, 2024
- Hanwha Vision
Table of Contents
XNP-9250R Series Network Camera
Product Information
Specifications
-
Model: XNP-9250R/XNP-9250 XNP-8250R/XNP-8250
XNP-6400R/XNP-6400 -
Trademark: Each of trademarks herein is registered.
-
Restriction: Copyright of this document is reserved.
-
Disclaimer: Hanwha Vision makes the best to verify the
integrity and correctness of the contents in this document, but no
formal guarantee shall be provided.
Overview
The Network Camera is a high-quality camera designed for various
surveillance applications. It offers advanced features and
functionality to ensure efficient monitoring and security.
Important Safety Instructions
-
Read these instructions.
-
Keep these instructions.
-
Heed all warnings.
-
Follow all instructions.
-
Do not use this apparatus near water.
-
Clean the contaminated area on the product surface with a soft,
dry cloth or a damp cloth. -
Do not block any ventilation openings, Install in accordance
with the manufacturer’s instructions. -
Do not install near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including amplifiers) that
produce heat. -
Do not defeat the safety purpose of the polarized or
grounding-type plug. -
Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the point where
they exit from the apparatus. -
Only use attachments/accessories specified by the
manufacturer. -
Use only with the cart, stand, tripod, bracket, or table
specified by the manufacturer, or sold with the apparatus. -
Unplug this apparatus during lightning storms or when unused
for long periods of time. -
Refer all servicing to qualified service personnel.
Product Usage Instructions
Initial Setup
1. Ensure that the camera is securely mounted in the desired
location.
2. Connect the camera to a power source using the provided power
cord.
3. Connect the camera to a network using an Ethernet cable.
4. Power on the camera and wait for it to initialize.
Accessing the Camera
1. Open a web browser on your computer.
2. Enter the IP address of the camera in the address bar.
3. Press Enter to access the camera’s login page.
Login
1. Enter the initial administrator ID as “admin”.
2. Set a password for the administrator account.
3. Click “Login” to access the camera’s settings interface.
Camera Settings
Once logged in, you can configure various settings of the
camera, including:
- Video quality and resolution
- Recording schedule and storage
- Network and connectivity settings
- Motion detection and alerts
- User access control
FAQ (Frequently Asked Questions)
Q: How often should I change the administrator password?
A: It is recommended to change the administrator password every
three months to ensure the security of personal information and
prevent unauthorized access.
Q: What should I do if the camera is not functioning
properly?
A: If the camera is not operating normally, refer all servicing
to qualified service personnel. They can diagnose and repair any
issues with the camera.
NETWORK CAMERA
User Manual
XNP-9250R/XNP-9250 XNP-8250R/XNP-8250 XNP-6400R/XNP-6400
Network Camera User Manual
Copyright ©2020 Hanwha Vision Co., Ltd. All rights reserved.
Trademark Each of trademarks herein is registered. The name of this product
and other trademarks mentioned in this manual are the registered trademark of
their respective company.
Restriction Copyright of this document is reserved. Under no circumstances,
this document shall be reproduced, distributed or changed, partially or
wholly, without formal authorization.
Disclaimer Hanwha Vision makes the best to verify the integrity and
correctness of the contents in this document, but no formal guarantee shall be
provided. Use of this document and the subsequent results shall be entirely on
the user’s own responsibility. Hanwha Vision reserves the right to change the
contents of this document without prior notice. Design and specifications are
subject to change without prior notice.
The initial administrator ID is”admin”and the password should be set when
logging in for the first time. Please change your password every three months
to safely protect personal information and to prevent the damage of the
information theft. Please, take note that it’s a user’s responsibility for the
security and any other problems caused by mismanaging a password.
overview
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean the contaminated area on the product surface with a soft, dry cloth
or a damp cloth. (Do not use a detergent or cosmetic products that contain
alcohol, solvents or surfactants or oil constituents as they may deform or
cause damage to the product.)
7. Do not block any ventilation openings, Install in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers,
stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug.
A polarized plug has two blades with one wider than the other. A grounding
type plug has two blades and a third grounding prong. The wide blade or the
third prong are provided for your safety. If the provided plug does not fit
into your outlet, consult an electrician for replacement of the obsolete
outlet.
10. Protect the power cord from being walked on or pinched particularly at
plugs, convenience receptacles, and the point where they exit from the
apparatus.
11. Only use attachments/ accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use caution
when moving the cart/ apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lighting storms or when unused for long
periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required
when the apparatus has been damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
15. This product is intended to be supplied by a Listed Power Supply Unit
marked “Class 2” or “LPS” and rated from PoE(55 Vdc), 0.72 A.(XNP-9250R/XNP-
8250R/XNP-6400R)
16. This product is intended to be supplied by a Listed Power Supply Unit
marked “Class 2” or “LPS” and rated from PoE(53 Vdc), 0.48
A.(XNP-9250/XNP-8250/XNP-6400)
17. This product is intended to be supplied by isolation power.
18. If you use excessive force when installing the product, the camera may be
damaged and malfunction. If you forcibly install the product using non-
compliant tools, the product may be damaged.
19. Do not install the product in a place where chemical substances or oil
mist exists or may be generated. As edible oils such as soybean oil may damage
or warp the product, do not install the product in the kitchen or near the
kitchen table. This may cause damage to the product.
20. When installing the product, be careful not to allow the surface of the
product to be stained with chemical substance. Some chemical solvents such as
cleaner or adhesives may cause serious damage to the product’s surface.
21. If you install/disassemble the product in a manner that has not been
recommended, the production functions/ performance may not be guaranteed.
Install the product by referring to “Installation & connection” in the user
manual.
22. Installing or using the product in water can cause serious damage to the
product. 23. If your product works normal, the degree of preset precision is
0.1°. In the case of reboot due to outage,
firmware upgrade, etc., its tolerance might have to be adjusted after checking
for any changes in Preset setup.
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO
RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION
GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT. Apparatus shall not be exposed to
dripping or splashing and that no objects filled with liquids, such as vases,
shall be placed on the apparatus. To prevent injury, this apparatus must be
securely attached to the Wall/ceiling in accordance with the installation
instructions. Pan/Tilt/Zoom motors and slip ring are warrantied for one year
under continuous operation.
CAUTION
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE PERSONNEL.
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equilateral triangle, is
intended to alert the user to the presence of “dangerous voltage” within the
product’s enclosure that may be of sufficient magnitude to constitute a risk
of electric shock to persons. The exclamation point within an equilateral
triangle is intended to alert the user to the presence of important operating
and maintenance (servicing) instructions in the literature accompanying the
product.
English _3
! OVERVIEW
overview
Class construction
An apparatus with CLASS construction shall be connected to a MAINS socket
outlet with a protective earthing connection.
Battery
Batteries(battery pack or batteries installed) shall not be exposed to
excessive heat such as sunshine, fire or the like. The battery cannot be
replaced.
Disconnection Device
Disconnect the main plug from the apparatus, if it’s defected. And please call
a repair man in your location. When used outside of the U.S., it may be used
HAR code with fittings of an approved agency is employed.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED
BATTERIES ACCORDING TO THE INSTRUCTIONS.
ATTENTION
IL Y A RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE
TYPE INCORRECT. METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX
INSTRUCTIONS.
CAUTION
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock do not perform any servicing other than
that contained in the operating instructions unless you are qualified to do
so. Please use the input power with just one camera and other devices must not
be connected. The ITE is to be connected only to PoE networks without routing
to the outside plant.
The wired LAN hub providing power over the Ethernet (PoE) in accordance with
IEEE 802.3bt shall be a UL Listed device with the output evaluated as a
Limited Power Source as defined in UL60950-1 or PS2 as defined in UL62368-1
.(XNP-9250R/XNP-8250R/XNP-6400R) The wired LAN hub providing power over the
Ethernet (PoE) in accordance with IEEE 802.3at shall be a UL Listed device
with the output evaluated as a Limited Power Source as defined in UL60950-1 or
PS2 as defined in UL62368-1.(XNP-9250/XNP-8250/XNP-6400)
Unit is intended for installation in a Network Environment 0 as defined in IEC
TR 62102. As such, associated Ethernet wiring shall be limited to inside the
building.
4_ overview
Please read the following recommended safety precautions carefully. ~ Do not
place this apparatus on an uneven surface. ~ Do not install on a surface where
it is exposed to direct sunlight, near heating equipment or
heavy cold area. ~ Do not place this apparatus near conductive material. ~ Do
not attempt to service this apparatus yourself. ~ Do not place a glass of
water on the product. ~ Do not install near any magnetic sources. ~ Do not
block any ventilation openings. ~ Do not place heavy items on the product. ~
Please wear protective gloves when installing/removing the camera.
The high temperature of the product surface may cause a burn. ~ When
connecting the HPoE injector to the external Internet, use either one of
network cable
port (LAN) or fiber optic port (SFP) but not both.
User’s Manual is a guidance book for how to use the products. The meaning of
the symbols are shown below. ~ Reference : In case of providing information
for helping of product’s usages ~ Notice : If there’s any possibility to occur
any damages for the goods and human caused by
not following the instruction Please read this manual for the safety before
using of goods and keep it in the safe place. We do not guarantee the quality
of third-party products (e.g. lenses, accessories) that you separately
purchase. In particular installation environments, there might be interference
in radio communications. When interference of electromagnetic waves occurs
between the product and radio communication device, it is recommended to keep
a certain distance between the two or change the direction of the receiving
antenna.
WARNING
To Prevent damage which may caused by IR LED, don’t stare at operating lamp.
For below models only.
XNP-9250R XNP-8250R XNP-6400R
Risk Group 1
WARNING IR emitted from this product. Do not stare at operating lamp.
Product tested against IEC 62471
! OVERVIEW
CONTENTS
OVERVIEW 3
6
36 6 7 7 7 8
Important Safety Instructions Recommended PC Specifications Recommended Micro SD/SDHC/SDXC Memory Card Specifications NAS recommended specs What’s Included Network I/O box – separately sold product Optional Accessories for Installation At a Glance
INSTALLATION & CONNECTION
10
10 Installation 17 Powering and networking
NETWORK CONNECTION AND SETUP
19
19 Connecting the Camera Directly to Local Area Networking
19 Connecting the Camera Directly to a DHCP Based DSL/Cable Modem
20 Using Device Manager 20 Automatically searching camera 20 Configuring IP
address 21 Manually registering camera 21 Automatically configuring IP 22 Port
Range Forward (Port Mapping) Setup 23 Connecting to the Camera from a Shared
Local PC 23 Connecting to the Camera from a Remote
PC via the Internet
WEB VIEWER
24
24 Connecting to the Camera 25 Password setting 25 Login 25 Camera Web Viewer Setup
APPENDIX
26
26 Troubleshooting
English _5
overview
RECOMMENDED PC SPECIFICATIONS
~ CPU : Intel(R) Core(TM) i7 3.4 GHz or higher ~ RAM : 8G or higher ~
Supported OS : MS Windows 8.1, 10, Mac OS X 10.13 ~ Recommended browser:
Google Chrome ~ Supported browsers: MS Explore11, MS Edge, Mozilla Firefox
(Window 64bit only), Apple Safari (Mac OSX only) ~ VGA : PCIe 256MB GDDR3
video graphics card or higher Some functions may be restricted even in
supported browsers.
NAS RECOMMENDED SPECS
~ Recommended capacity : 200GB or higher is recommended. ~ For this camera,
you are recommended to use a NAS with the following manufacturer’s specs.
Recommended products : QNAP NAS, Synology NAS
RECOMMENDED MICRO SD/SDHC/SDXC MEMORY CARD SPECIFICATIONS
~ Recommended capacity : 16GB to 1TB (MLC type required) ~ Recommended
Manufacturers : SanDisk, Transcend ~ Product Type : High endurance ~ The
compatibility varies depending on the card manufacturers and types.
J ` Micro SD card can support up to 1 TB if two slots are used. Each slot
supports up to 512 GB, and one slot cannot support 1 TB by itself.
6_ overview
! OVERVIEW
WHAT’S INCLUDED
Please check if your camera and accessories are all included in the product package. (As for each sales country, accessories are not the same.)
Appearance
Item Name
Quantity
Description
Main Body
1
Model Name
Quick Guide (Optional) Cap Installer Bushing clip Cable Bushing Torx L wrench
HPoE injector
Power cord
1
1
Used to connect the
network cable
XNP-9250R/XNP-9250/
XNP-8250R/XNP-8250/
Used as a means of XNP-6400R/XNP-6400
1
preventing cable bushing from being separated or
falling apart from the hole.
1
Extra cable bushing for network cable installation.
1
Used to open the micro SD card slot
1
Connects power supply and network
XNP-9250R/
XNP-8250R/
XNP-6400R
1 Connects to HPoE injector
NETWORK I/O BOX – SEPARATELY SOLD PRODUCT
Appearance
Item Name
Description
Model Name
Network I/O box
External connection device for camera’s alarm and audio I/O
SPM-4210
OPTIONAL ACCESSORIES FOR INSTALLATION
You can purchase appropriate optional accessories available.
Wall & Pole Mount SBP-156WMW
Corner Mount SBP-156KMW
Hanging Mount SBP-156HMW
- This mount can be used after being attached to hanging mount
SBP-300LMW (Parapet Mount) SBP-300CMW (Ceiling Mount) SBP-300WMW (Wall Mount) SBP-300WMW1 (Wall Mount) SBP-300PMW (Pole Mount) SBP-300KMW (Corner Mount)
Parapet Mount SBP-156LMW
Ceiling Mount SBP-156CMW
English _7
overview
AT A GLANCE
Appearance
Inside(XNP-9250R/XNP-8250R/XNP-6400R)
e
a c
b
Item
a Main cover b Dome cover c Micro SD Card cover
Description Protects the internal PTZ mechanism from the direct sunlight, rain or external impact. Shield cover for the lens and unit protection. Covers micro SD card slots and the Reset button. You can open it using the Torx L wrench.
8_ overview
a
f
b
c
d
Item
a IR LED b Illumination Sensor c Heater d Lens
e Reset button
f Micro SD Card slot
Description
These infrared LED’s are controlled by the illumination sensor.
Detects incoming light to control the IR LED.
At a certain temperature below the threshold, it automatically operates, or
you can turn it on manually in the web viewer.
Lens for the camera.
The button restores all camera settings to the factory default. Press and hold
for about 5 seconds to reboot the system.
J If you reset the camera, the network settings will be adjusted so that DHCP
can be
enabled. If there is no DHCP server in the network, you must run the Device
Manager program to change the basic network settings such as IP address,
Subnet mask, Gateway, etc., before you can connect to the network.
Compartment for the Micro SD card.
Inside(XNP-9250/XNP-8250/XNP-6400)
c
Mounting surface
a b
c
! OVERVIEW
d
a b
Item
a Lens b Heater
c Reset button
d Micro SD Card slot
Description
Lens for the camera.
At a certain temperature below the threshold, it automatically operates, or
you can turn it on manually in the web viewer.
The button restores all camera settings to the factory default. Press and hold
for about 5 seconds to reboot the system.
J If you reset the camera, the network settings will be adjusted so that DHCP
can be
enabled. If there is no DHCP server in the network, you must run the Device
Manager program to change the basic network settings such as IP address,
Subnet mask, Gateway, etc., before you can connect to the network.
Compartment for the Micro SD card.
Item
a Cable bushing b Safety wire hook
c Network port
Description
A waterproof rubber cap, which allows a network cable to go through it.
Hang this hook on the safety wire of the mount when installing this product to
prevent it from falling.
A port that connects to the HPoE injector and network cable for power and
network connection.(XNP-9250R/XNP-8250R/XNP-6400R) A port that connects to the
PoE+ router and network cable for power and network
connection.(XNP-9250/XNP-8250/XNP-6400)
English _9
installation & connection
INSTALLATION
J ` This camera is waterproof and in compliance with the IP66 spec, but the
jack connected to the external cable is not. You are recommended to install
this product below the edge of eaves to prevent the cable from being
externally exposed.
Precautions before installation
Ensure you read out the following instructions before installing the camera: ~
Select an installation site that can hold at least 5 times the camera’s
weight. ~ Stuck-in or peeled-off cables can cause damage to the product or a
fire. ~ For safety purposes, keep anyone else away from the installation site.
And put aside personal belongings from the site, just in case. ~ If the
product is installed with excessive force, it may cause damage to the camera
due to malfunction.
Forcing assembly using non-compliant tools may damage the product.
Inserting a Micro SD card
1. Unfasten screw on the Micro SD card cover by turning them counterclockwise
using the Torx L wrench.
2. Push in a flathead screwdriver under the slot to pull out the Micro SD card slot. 3. Insert Micro SD cards in the direction of the arrows as shown in the figure.
x4
TR10
J Disconnect the power cable from the camera before inserting the Micro SD card. When it rains or the humidity is high, insertion or ejection of a
Micro SD card is not recommended.
When installing/removing the Micro SD card, make sure you put the product body on a flat ground before working on it in order to prevent accidents due to loss or drop of any parts. Do not remove the screws.
J ` Do not forcefully insert it in the reverse direction. It might damage your Micro SD card and your product.
10_ installation & connection
! OVERVIEW
4. After inserting the Micro SD cards, push the Micro SD card slot until it
clicks into place. 5. Fix the Micro SD card slot using screws.
J ` Tighten the screws when assembling the Micro SD card cover to prevent
moisture penetration.
Removing a Micro SD card
Gently press down on the exposed end of the Micro SD card as shown in the
diagram to eject the Micro SD card from the slot.
J Before removing the Micro SD card, in <Storage>, set the device to <Off> and press the [Apply] button and turn the camera off. If you turn off the
camera or remove the Micro SD card that contains data from the product, the
data may be lost or damaged.
Preparing & Installing Camera Mount
For installation guidelines for mounts, refer to the installation manual that
is enclosed with the mount.
M ` See “Optional Accessories for Installation” for the appearance of each
mount (unbundled). (page 7)
English _11
overview
Getting ready for network cable installation
1. Remove the cable bushing.
2. Pull off the extruded part of the removed cable bushing. 3. Use the cap
installer to route the network cable through the cable bushing.
M ` If the cable bushing is torn, use the extra cable bushing provided.
12_ overview
4. For waterproof protection, pull down the cable below the cable bushing as
shown in the figure below. 9~10 cm
Installing using wall & pole mount
J ` Connect the power only after installation is complete. Supplying power
while the installation is in progress may cause fire or damage the product. 1.
Hang the safety wire of the wall & pole mount on the safety wire hook of the
product.
Safety wire Safety wire hook
! INSTALLATION & CONNECTION
2. Connect the network cable to the network port.
4. Install the bushing clip. Let the arrow mark on the clip point in the direction of the safety wire hook, and click each side into place one at a time.
3. Plug the cable bushing of the network cable in the hole. When plugging it in, press the whole bushing area evenly so that it is properly plugged in.
5. After aligning the installation direction guides of the camera and wall & pole mount, push the main cover upward and turn it counterclockwise until it is secured.
J ` The length and width of the cable bushing are different. Check the shape and plug it in the right direction.
English _13
installation & connection
6. Tightly fasten the 3 mounting screws on the inside of the Wall & Pole
Mount. TR30
7. Join the top cover of the wall & pole mount.
Installing using ceiling or parapet mount
1. Hang the safety wire of the mount on the safety wire hook of the product.
Safety wire Safety wire hook
2. Connect the network cable to the network port.
14_ installation & connection
3. Plug the cable bushing of the network cable in the hole. When plugging it in, press the whole bushing area evenly so that it is properly plugged in.
5. After aligning the installation direction guides of the hanging mount, push the main cover upward and turn it counterclockwise until it is secured.
! INSTALLATION & CONNECTION
J ` The length and width of the cable bushing are different. Check the shape
and plug it in the right direction.
4. Install the bushing clip. Let the arrow mark on the clip point in the
direction of the safety wire hook, and click each side into place one at a
time.
6. Tightly fasten the 3 mounting screws on the top side of the mount.
TR30
English _15
installation & connection
` Joined with official product mounts (ceiling/parapet)
Ceiling Mount (SBP-300CMW)
Hanging Mount (SBP-156HMW)
Ceiling Mount (SBP-156CMW)
Parapet Mount (SBP-156LMW)
` Joined with mounts other than official product mounts If you use hanging mount, you can install the camera onto any mount other than the official product mount.
Wall Mount (SBP-300WMW)
Hanging Mount (SBP-156HMW)
Parapet Mount (SBP-300LMW)
Hanging Mount (SBP-156HMW)
16_ installation & connection
! INSTALLATION & CONNECTION
POWERING AND NETWORKING
To use XNP-9250R/XNP-8250R/XNP-6400R models, connect the HPoE injector shipped
together. To use XNP-9250/XNP-8250/XNP-6400 models, connect a PoE+-supported
router or PoE+ injector.
External internet
Switch
SFP Port Switch
SFP module
OR
J The product cannot be used at -40°C or below ambient temperature. The
product may not be defrosted depending on the installation area at -40°C. After the product is left alone under a low temperature environment, it will take up to 2 hours to normally operate. If the product is turned on after
being exposed to -20°C or below environment for some time, reset the time. Use the provided HPoE injector when connecting power and network. (XNP-9250R /XNP-8250R/XNP-6400R) Use a PoE+ device that complies with the IEEE 802.3at
standard. (XNP-9250/XNP-8250/XNP-6400) If you connect using an PoE+ -enabled router, you don’t need a separate power supply cable to power it on.(XNP-9250/ XNP-8250/XNP-6400) Use only either one of network cable or fiber optic cable
for connection.
Network Cable Specification
Item Connector Ethernet
Cable Max Distance
PoE Support
Contents RJ45 (10/100BASE-T)
10/100BASE-T UTP Category 5e
100 m HPoE (XNP-9250R/XNP-8250R/XNP-6400R) PoE+ (XNP-9250/XNP-8250/XNP-6400)
M ` Use an STP cable to increase the protection from thunderstroke damage.
Remark DC Resistance 0.125 /m
SFP port Specification
Support SFP Voltage Support SFP Current Support SFP Cage Support SFP Port Type
Required SFP Speed Required SFP’s BER(Bit Error Rate) Transmission
Method(Optical) Optical Mode(Long/Short Wave) Cable Insertion Loss(dB)
3.3 V Typical 300 mA Max. Standard mini-SFP Cage(for 6.5 mm pitch SFP)
LC Type 1250 Mbps(For 1000 Mbps Ethernet)
Max 10-12 Mode Depends on SFP Module Mode Depends on SFP Module Mode Depends
on SFP Module
J The connection/disconnection of the SFP module must be made only when the power is off. A kink in the optical cable may disrupt the connection for
communication. ` Do not directly look at the optical cable. It can damage your
eyes.
English _17
installation & connection
Connecting audio and alarm I/O
You can connect audio and alarm using a network I/O box separately sold.
Network
Microphone Speaker
Sensor
Alarm (Warning lamp)
M For more information on the network I/O box, see the manual for the network I/O box. You can set the network I/O box in Camera web viewer <Setup
( )> ;
18_ installation & connection
! NETWORK CONNECTION AND SETUP
network connection and setup
You can set up the network settings according to your network configurations.
CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING
Connecting to the camera from a local PC in the LAN
1. Launch an Internet browser on the local PC. 2. Enter the IP address of the
camera in the address bar of the browser.
CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM
Camera
DSL/Cable Modem
INTERNET
External Remote PC
Camera Camera
INTERNET
External Remote PC
Local PC
DDNS Server (Data Center, KOREA)
M A remote PC in an external Internet out of the LAN network may not be able to connect to the camera installed in the intranet if the port-forwarding is not properly set or a firewall is set. In this case, to resolve the problem, contact your network administrator. By factory default, the IP address will be assigned from the DHCP server
automatically. If there is no DHCP server available, the IP address will be
set to 192.168.1.100. To change the IP address, use the Device Manager. For
further details on Device Manager use, refer to “Using Device Manager”. (Page
20)
DDNS Server (Data Center, KOREA)
1. Connect the user PC directly with the network camera. 2. Run the Device
Manager and change the IP address of the camera so that you can use the web
browser
on your desktop to connect to the Internet. 3. Use the Internet browser to
connect to the web viewer. 4. Move to [Setup] page. 5. Move to [Network]
[DDNS] and configure the DDNS settings. 6. Move to [Basic] [IP & Port], and
set the IP type to [DHCP]. 7. Connect the camera, which was removed from your
PC, directly to the modem. 8. Restart the camera.
M For information on how to set DDNS, refer to the online help of Web Viewer. For information on how to set the IP format, refer to the online
help of Web Viewer.
English _19
network connection and setup
USING DEVICE MANAGER
M Device manager program can be downloaded from <Support>-<Online Tools> menu at Hanwha Vision website (https://www.HanwhaVision.com). More
instructions of Device Manager can be found at
AUTOMATICALLY SEARCHING CAMERA
If a camera is connected to the same network of the PC where device manager is
installed, you can find network camera by using search function.
1. Click
~ Check MAC address at the sticker attached to the camera.
CONFIGURING IP ADDRESS
If you want to change camera network setting,
Configuring Static IP
Manually insert and configure IP address & port information. 1. Click the
camera from the list that you want the change the
IP setting. 2. Click
If using a Broadband Router
~ IP Address : Enter an address falling in the IP range provided by the
Broadband Router. ex) 192.168.1.2~254, 192.168.0.2~254, 192.168.XXX.2~254
~ Subnet Mask : The
~ Gateway : The
M The settings may differ depending on the connected Broadband Router model. For more information, refer to the user manual of the applicable router. For more information about port forwarding of the broadband router, refer to
“Port Range Forward (Port Mapping) Setup”. (Page 22)
If the Broadband Router has more than one camera connected Configure the IP related settings and the Port related settings distinctly with each other. ex)
Category
Camera #1
Camera #2
IP related settings
IP Address Subnet Mask Gateway
192.168.1.100 255.255.255.0 192.168.1.1
192.168.1.101 255.255.255.0 192.168.1.1
Port related settings
HTTP Port RTSP Port
8080 554
8081 555
M ` If the
5. Click [Apply] Button. 6. If the success message is displayed, click [OK].
20_ network connection and setup
! NETWORK CONNECTION AND SETUP
Configuring Dynamic IP
Receive IP address from DHCP
~ Example of the Dynamic IP environment – If a Broadband Router, with cameras
connected, is assigned an IP address by the DHCP server
– If connecting the camera directly to modem using the DHCP protocols
– If IPs are assigned by the internal DHCP server via the LAN
1. Click the camera from the list that you want to change the IP setting.
2. Click
AUTOMATICALLY CONFIGURING IP
1. Click the camera from the list that you want to automatically
configure the IP.
XNP-9250R
2. Click < + > at the main page of device manager. ~ Equipment Setting menu appears.
3. At the menu, click
4. Click [Close] button.
MANUALLY REGISTERING CAMERA
If the camera cannot be found using search function, the camera can be
registered remotely by manually inserting IP information, if the camera is
connected to external network.
1. Click
2. Insert the range of IP address that you search. 3. Select the
and insert HTTP port, ID, and password. 4. Click [Register] button. 5. Check
if camera is registered.
~ Check MAC address at the sticker attached to the camera.
English _21
network connection and setup
PORT RANGE FORWARD (PORT MAPPING) SETUP
If you have installed a Broadband Router with a camera connected, you must set
the port range forwarding on the Broadband Router so that a remote PC can
access the camera in it.
Manual Port Range Forwarding
1. From the Setup menu of the Broadband Router, select <Applications &
Gaming> –
2. Select
3. When done, click [Save Settings]. Your settings will be saved.
M Port forwarding setting is an example of setting CISCO IP router. The
settings may differ depending on the connected Broadband Router model. For
more information, refer to the user manual of the applicable router.
Setting up Port Range Forward for several network cameras
~ You can set a rule of Port Forwarding on the Broadband Router device through
its configuration web page. ~ A user can change each port using the camera
setting screen.
When Camera1 and Camera2 are connected to a router :
User
Internet
Broadband Router
Start
End
Protocol
IP Address
3000 3000 TCP/UDP 192.168.1.100
3001 3001 TCP/UDP 192.168.1.101
8080 8080 TCP/UDP 192.168.1.100
8081 8081 TCP/UDP 192.168.1.101
Camera1 (192.168.1.100)
HTTP port
8080
RTSP port
3000
Camera2 (192.168.1.101)
HTTP port
8081
RTSP port
3001
M ` Port forwarding can be done without additional router setup if the router
supports the UPnP (Universal Plug and Play) function. After connecting the
network camera, select the checkbox from the menu
22_ network connection and setup
CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC
1. Run device manager. It will scan for connected cameras and display them as
a list.
2. Double-click a camera to access. The Internet browser starts and connects
to the camera.
M Access to the camera can also be gained by typing the camera’s IP address in the address bar of the Internet browser. CONNECTING TO THE CAMERA FROM A REMOTE PC VIA THE INTERNET On a remote computer that is not in the Broadband Router’s network cluster is not allowed, users can access cameras within a Broadband Router’s network by using the camera’s DDNS URL. 1\. Before you can access a camera in the Broadband Router network, you should have set the port range forward for the Broadband Router. 2\. From the remote PC, launch the Internet browser and type the DDNS URL address of the camera, or the IP address of the Broadband Router in the address bar. ex) http://ddns.hanwha-security.com/ID M To use DDNS, sign up at the DDNS homepage (http://ddns.hanwha-
security.com) and register the product at [My DDNS]> [Register Product].
English _23
! NETWORK CONNECTION AND SETUP
web viewer
CONNECTING TO THE CAMERA
Normally, you would
1. Launch the Internet browser. 2. Type the IP address of the camera in the
address bar.
ex) ~ IP address (IPv4) : 192.168.1.100 ; http://192.168.1.100 – the Login
dialog should appear. ~ IP address (IPv6) : 2001:230:abcd:
ffff:0000:0000:ffff:1111 ; http://[2001:230:abcd:ffff:0000:0000:ffff:1111] –
the Login dialog should appear.
If the HTTP port is other than 80
1. Launch the Internet browser. 2. Type the IP address and HTTP port number
of the camera in the address bar.
ex) IP address : 192.168.1.100:HTTP Port number(8080) ;
http://192.168.1.100:8080 – the Login dialog should appear.
Using URL
1. Launch the Internet browser. 2. Type the DDNS URL of the camera in the
address bar.
ex) URL address : http://ddns.hanwha-security.com/ID – the Login dialog should
appear.
J ` Network connection is disabled in the LAN only environment.
Connecting via UPnP
1. Run the client or operating system in support of the UPnP protocol. 2.
Click the camera name for search.
In the Windows operating system, click the camera name searched from the
network menu. – The login window is displayed.
Connecting via Bonjour
1. Run the client or operating system in support of the Bonjour protocol. 2.
Click the camera name for search.
In the Mac operating system, click the camera name searched from the Bonjour
tab of Safari. – The login window is displayed.
To check the DDNS address
If the camera is connected directly to the DHCP cable modem, DSL modem, the IP
address of your network will be changed each time you try to connect to the
ISP (Internet Service Provider) server. If this is the case, you will not be
informed of the IP address changed by DDNS.
Once you register a dynamic IP-based device with the DDNS server, you can
easily check the changed IP when you try to access the device. To register
your device to the
24_ web viewer
! WEB VIEWER
PASSWORD SETTING
When you access the product for the first time, you must register the login
password.
J For a new password with 8 to 9 digits, you must use at least 3 of the following: uppercase/lowercase letters, numbers and special characters. For a password with 10 to 15 digits, you must use at least 2 types of those mentioned. – Special characters that are allowed. : ~!@#$%^*()_-+=|{}[].?/ For higher security, you are not recommended to repeat the same characters or consecutive keyboard inputs for your passwords. If you lost your password,
you can press the [RESET] button to initialize the product. So, don’t lose
your password by using a memo pad or memorizing it.
LOGIN
Whenever you access the camera, the login window appears. Enter the User ID
and password to access the camera.
1. Enter “admin” in the
2. Enter the password in the
If you have logged in successfully, you will the Live Viewer screen.
J When you access the camera web viewer, pay special attention to the security by checking whether the image data is encrypted. M You will experience the best video quality if the screen size is 100%.
Reducing the ratio may cut the image on the borders.
CAMERA WEB VIEWER SETUP
1. Click the [Setup ( )] icon. 2. The Settings window appears. 3. You can
configure settings for the camera’s basic information, video, audio, network,
event, analysis, and
system over the network. 4. Click <Help ( )> to view detailed descriptions of
each function.
English _25
appendix
TROUBLESHOOTING
PROBLEM
SOLUTION
No video is displayed when accessing the plug-in free webviewer on Safari via HTTPS.
~ On the authentication popup window prompted when initially accessing https,
click “View Authentication Certificate” and select the “Always trust when
connecting to the designated webviewer IP” check box.
~ If the webviewer continues failing to display a video after you select
“Next” on the message window below, press the command key + Q to exit the
Safari browser, access again and follow the procedures stated above.
I can’t access the camera from a web browser.
~ Check to make sure that the camera’s Network settings are appropriate.
~ Check to make sure that all network cables have been connected properly.
~ If connected using DHCP, verify that the camera is able to acquire dynamic
IP addresses without any problem.
~ If the camera is connected to a Broadband Router, verify that port
forwarding is properly configured.
Viewer got disconnected during monitoring.
~ Connected Viewers become disconnected upon any change to camera or network
configurations.
~ Check all network connections.
The camera connected to the network is not detected in the Device Manager ~ Turn off the firewall settings on your PC and then search the camera again. program.
Images overlap.
~ Check whether two or more cameras are set to a single multicast address instead of different addresses. If a single address is used for multiple cameras, the images may overlap.
No image appears.
~ If the transmission method is set to multicast, check whether there is a router that supports multicast in the LAN the camera is connected to.
PROBLEM
SOLUTION
~ Verify the settings in the following sequence:
A. Check <Data & Time> settings. B. The
~ Check if the Micro SD card is defective.
Cannot record into the Micro SD card. ~ When replacing the Micro SD card, it
must be done while the power is disconnected from the product.
Micro SD card is inserted but the camera does not operate properly.
~ Check if the Micro SD card is inserted in the proper direction. Operation of
Micro SD card that is formatted by other devices is not guaranteed with this
camera unit.
~ Format the Micro SD card again in
Cannot record in the NAS.
~ Confirm that the information registered in the NAS is correct.
It reports that NAS setting has failed.
~ Confirm that the IP address of the NAS is valid.
~ Confirm that the ID/password of the NAS is valid.
~ Confirm that you can access the folder designated as the default folder
using the ID of the NAS.
~ Confirm that the NAS SMB/CIFS items are unchecked.
~ Confirm that the NAS IP address and the camera IP address are in the same
format. ex) The NAS & camera subnet mask initial value is 255.255.255.0. If
the IP address is 192.168.20.32 then the NAS IP address should be in the range
of 192.168.20.1~192.168.20.255.
~ Check whether you tried to access as another user without formatting the
default folder saved or used.
~ Confirm that you used recommended NAS equipment.
26_ appendix
Any changes or modifications in construction of this device which are not
expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment. This device complies with part 15
of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation. This equipment has been tested and found to comply with
the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
Hanwha Vision cares for the environment at all product manufacturing stages,
and is taking measures to provide customers with more environmentally friendly
products. The Eco mark represents Hanwha Vision’s devotion to creating
environmentally friendly products, and indicates that the product satisfies
the EU RoHS Directive.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate
collection systems) This marking on the product, accessories or literature
indicates that the product and its electronic accessories (e.g. charger,
headset, USB cable) should not be disposed of with other household waste at
the end of their working life. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please separate these items
from other types of waste and recycle them responsibly to promote the
sustainable reuse of material resources. Household users should contact either
the retailer where they purchased this product, or their local government
office, for details of where and how they can take these items for
environmentally safe recycling. Business users should contact their supplier
and check the terms and conditions of the purchase contract. This product and
its electronic accessories should not be mixed with other commercial wastes
for disposal.
Correct disposal of batteries in this product (Applicable in the European
Union and other European countries with separate battery return systems.)
This marking on the battery, manual or packaging indicates that the batteries
in this product should not be disposed of with other household waste at the
end of their working life. Where marked, the chemical symbols Hg, Cd or Pb
indicate that the battery contains mercury, cadmium or lead above the
reference levels in EC Directive 2006/66. If batteries are not properly
disposed of, these substances can cause harm to human health or the
environment. To protect natural resources and to promote material reuse,
please separate batteries from other types of waste and recycle them through
your local, free battery return system.
References
- Wisenet DDNS - New name of SamsungiPOLiS!
- ddns.hanwha-security.com/ID
- Hanwha Vision - Global Vision Solution Provider
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