reolink E1 PoE 4K PTZ Outdoor Home Security System User Guide

reolink E1 PoE 4K PTZ Outdoor Home Security System

Product Information

• Specifications
  • Model Number: 58.03.001.0311
  • Release Date: January 2023
  • Product Type: E1 Outdoor PoE Camera
  • Manufacturer: Reolink
  • Website: https://reolink.com.
• What’s in the Box
  • Camera
  • Camera Bracket
  • Reset Needle
  • Pack of Screws
  • 1m Network Cable
  • Mounting Template
  • Quick Start Guide
  • Surveillance Sign
• Camera Introduction
  • The E1 Outdoor PoE Camera has the following features:
  • Reset Button: Press for more than five seconds to restore the device to default settings.
  • Micro SD Card Slot: Rotate the lens to find the reset button and the SD card slot.
  • Daylight Sensor
  • Spotlight
  • Infrared Lights
  • Lens
  • Status LED
  • Built-in Mic
  • Speaker
  • Network Cable
  • Power Cable
• Troubleshooting – The camera is Not Powering on
  • If your camera is not powering on, please try the following solutions:
  • Ensure the camera is properly connected to a power source using a 12V DC adapter or a PoE powering device (e.g., PoE injector, PoE switch, or Reolink NVR).
  • Check if the power adapter is functioning correctly.
  • Verify that the Ethernet cable is securely connected to both the camera and the router or PoE switch.
  • If using a PoE NVR, make sure it is powered on and properly connected to the camera.
  • If the problem persists, please contact Reolink Support for further assistance.

Product Usage Instructions

• Connection Diagram
  • Before using the camera, please follow the steps below to complete the initial setup:
  • Connect the camera to a Reolink NVR (not included) using an Ethernet cable.
  • Connect the NVR to your router.
  • Power on the NVR.
  • Note: The camera can be powered with a 12V DC adapter or a PoE powering device such as a PoE injector, PoE switch, or Reolink NVR (not included in the package). Power Adapter Camera Reolink NVR * OFF ON AUDIO DC 48V OUT USB HDMI eSATA VGA LAN 1 3 5 7 2 4 6 8 Router Ethernet Cable Ethernet Cable You may also connect the camera to a PoE switch or PoE injector.
• Set up the Camera
  • To set up the camera, follow the steps below:
  • Download and launch the Reolink App or Client software.
  • Follow the onscreen instructions to complete the initial setup.
  • Note: If you are connecting the camera to a Reolink PoE NVR, please set up the camera via the NVR interface.
• Install the Camera
  • Mount the Camera to the Wall
  • Pull the button of the security mount and unscrew the bracket to separate the two parts.
  • Screw the bracket to the bottom of the camera.
  • Drill holes per the mounting template and screw the security mount to the wall.
  • Choose a proper direction for the camera and align the bracket with the security mount.
  • Lock the camera in place by turning it anti-clockwise.
  • Note: Use the drywall anchors included in the package if needed.
  • Mount the Camera to the Ceiling
  • Pull the button of the security mount and unscrew the ceiling bracket from the mount.
  • Install the bracket to the ceiling.
  • Align the camera with the bracket and turn the camera unit clockwise to lock it in position.
• FAQ
  • Q: Can I connect the camera to a PoE switch or PoE injector?
  • A: Yes, you can connect the camera to a PoE switch or PoE injector in addition to a Reolink NVR.
  • Q: Where can I download the Reolink App and Client software?
  • A: You can download the Reolink App by scanning the provided QR code. The Reolink Client software can be downloaded from the Reolink website at https://reolink.com under the “Support” section.

What’s in the Box

Camera Introduction

1. Reset Button
   • Press for more than five seconds to restore the device to default settings.
2. Micro SD Card Slot
   • Rotate the lens to find the reset button and the SD card slot.
3. Daylight Sensor
4. Spotlight
5. Infrared Lights
6. Lens
7. Status LED
8. Built-in Mic
9. Speaker
10. Network Cable
11. Power Cable

Connection Diagram

Before using the camera, please connect your camera as instructed below to finish the initial setup.

1. Connect the camera to a Reolink NVR (not included) with an Ethernet cable.
2. Connect the NVR to your router, and then power on the NVR.
   • NOTE: The camera should be powered with a 12V DC adapter or a PoE powering device such as a PoE injector, PoE switch or Reolink NVR (not included in the package).
   • You may also connect the camera to a PoE switch or PoE injector.

Set up the Camera

Download and Launch the Reolink App or Client software, and follow the onscreen instructions to finish initial setup.

On Smartphone

Scan to download the Reolink App.

On PC

• Download path of the Reolink Client: Go to https://reolink.com > Support > App & Client.
  • NOTE: If you are connecting the camera to a Reolink PoE NVR, please set up the camera via the NVR interface.

Install the Camera

Mount the Camera to the Wall
For outdoor use, the camera must be installed upside down for better waterproof performance.

Pull the button of the security mount and unscrew the bracket to separate the two parts. Screw the bracket to the bottom of the camera.

Drill holes per the mounting template and screw the security mount to the wall. Choose the proper direction of the camera and then align the bracket to the security mount and lock the camera in place by turning anti-clockwise.
NOTE: Use the drywall anchors included in the package if needed.

Mount the Camera to the Ceiling

Pull the button of the security mount and unscrew the ceiling bracket from the mount.

Install the bracket to the ceiling. Align the camera with the bracket and turn the camera unit clockwise to lock it in position.

Troubleshooting

Camera is Not Powering on

• If your camera is not powering on, please try the following solutions:
• Make sure your camera is powered properly. The PoE camera should be powered by a PoE switch/injector, the Reolink NVR or a 12V power adapter.
• If the camera is connected to a PoE device as listed above, connect the camera to another PoE port and see if the camera will power on.
• Try again with another Ethernet cable.
• If the problem is not solved, please contact Reolink Support.

Specifications

• Software Features
• Audio: Two-way audio
• IR Cut Filter: Yes

General

• Operating Temperature: -10°C to 55°C (14°F to 131°F)
• Size: 84.7×117.8 mm
• Weight: 380g

FCC

Notification of Compliance

FCC Compliance Statement: This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used per the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment  does cause harmful interference to radio ortelevision reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

ISED Compliance Statements

• This Class B digital apparatus complies with Canadian ICES-003.

Simplified EU Declaration of Conformity

• Reolink declares that this device complies with the essential requirements and other relevant provisions of EMC Directive 2014/30/EU and LVD 2014/35/EU.

UKCA Declaration of Conformity

• Reolink declares that this product complies with Electromagnetic Compatibility Regulations 2016 and Electrical Equipment Safety Regulations 2016.

Limited Warranty

• This product comes with a 2-year limited warranty that is valid only if purchased from the Reolink Official Store or a Reolink authorized reseller. Learn more: https://reolink.com/warranty-and-return/.

Technical Support

If you need any technical help, please visit our official support site and contact our support team before returning the products, https://support.reolink.com.

• 58.03.001.0311
• @ReolinkTech
• https://reolink.com.
• Apply to: E1 Outdoor PoE

References

• Reolink Official: Security Cameras and Systems for Home & Business
• Warranty & Return – Reolink
• Reolink Support - Official Reolink Help Center

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