reolink 4K PTZ Security Camera Outdoor WiFi Dual Lens Instruction Manual
- June 16, 2024
- reolink
Table of Contents
Operational Instruction
Apply to: Reolink TrackMix WiFi
What’s in the Box
Camera Introduction
- Antenna
- Mount
- lnfrared Light
- Built-in Mic
- Lens
- Daylight Sensor
- Spotlight
- Waterproof Lid
- Network Cable
- Power Port (Optional)
- Speaker
- SD Card Slot
- Reset Button
- Press for about 10 seconds to restore the device to factory settings.
Connection Diagram
Before initial setup, follow the steps below to connect your camera.
- Connect the camera to a LAN port on your router with an Ethernet cable.
- Use the power adapter to power on the camera.
Set UP the Camera
Download and launch the Reolink App or Client software, and follow the onscreen instructions to finish initial setup.
-
On Smartphone
Scan to download the Reolink App.https://reolink.com/wp- json/reo-v2/app/download -
On PC
Download path of the Reolink Client: Go to Reolink Store > SupportApp & Client.
NOTE: -
When setting up the WiFi camera, you need to follow the onscreen instructions to finish the WiFi configuration first.
Mount the Camera
Installation Tips
- Do not face the camera towards any light sources.
- Do not point the camera towards a glass window. Otherwise, it may result in poor image quality because of the window glare caused by infrared LEDs, ambient lights or status lights.
- Do not place the camera in a shaded area and point it towards a well-lit area. Otherwise, it may result in poor image quality. To ensure best image quality, the lighting condition for both the camera and the capture object should be the same.
- To ensure better image quality, it’s recommended to clean the lens cover with a soft cloth from time to time.
- Make sure the power ports are not directly exposed to water or moisture and not blocked by dirt or other elements.
- The waterproof camera can work properly under conditions like rain and snow. However, it doesn’t mean the camera can work underwater.
- Do not install the camera at places where rain and snow can hit the lens directly.
Mount the camera to the wall
- Drill holes in accordance with the mounting hole template.
- Install the mount base with screws included in the package.
- To adjust the camera direction, you may control the camera to pan and tilt via Reolink App or Client.
NOTE: Use the drywall anchors included in the package if needed.
Mount the Camera to Ceiling
- Drill holes in accordance with the mounting hole template.
- Install the mount base with screws included in the package.
- To adjust the camera direction, you may control the camera to pan and tilt via Reolink App or Client.
NOTE: Use the drywall anchors included in the package if needed.
Troubleshooting
Camera is not powering on
If your camera is not powering on, please try the following solutions:
- Plug the camera into a different outlet and see if it works.
- Power on the camera with another working 12V 2A DC adapter and see if it works.
If the problem is not solved, please contact Reolink Support.
Picture is not clear
If the picture from the camera is not clear, please try the following
solutions:
- Check the camera lens for dirt, dust or spiderwebs.
- Point the camera to a well-lit area. The lighting condition will affect the picture quality a lot.
- Upgrade the firmware of your camera to the latest version.
- Restore the camera to factory settings and check it again.
If the problem is not solved, please contact Reolink Support.
Specification
Hardware Features
Infrared Night Vision: Up to 30 meters (95ft)
Day/Night Mode: Auto switchover
Field of View: Horizontal 104°-38°; Vertical: 60°-21°
General
Dimension: 228.2147129mm
Weight: 1.21KG
Operating Temperature: -10°C~+55°C (14°F~131°F)
Operating Humidity: 10%~90%
Notification of Compliance
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
this device may not cause harmful interference, and this device must accept
any interference received, including interference that may cause undesired
operation.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection againstharmful
interference in a residential installation. This equipment generates uses and
can radiate radio frequency energy and, if notinstalled and used in accordance
with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on,the user is encouraged to try to correct the interference
by one or moreof the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate theequipment.
FCC RF Exposure Warning Statements
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment shall be installed and operated with
minimum distance 20cm between the radiator & body.
Simplified EU Declaration of Conformity
Reolink declares that the WiFi camera is in compliance with the essential
requirements and other relevant provisions of Directive 2014/53/EU, the PoE
camera is in compliance with Directive 2014/30/EU.
** Correct Disposal of This Product
This marking indicates that this product should not be disposed with other
household wastes.throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material resources. To return
your used device, please use the return and collection systems or contact the
retailer where the product was purchased. They can take this product for
environmentally safe recycling.
Limited Warranty
This product comes with a 2-year limited warranty that is valid only if
purchased from Reolink Official Store or a Reolink authorized reseller.
NOTE: We hope that you enjoy the new purchase. But if you are not
satisfied with the product and plan to return, we strongly suggest that you
reset the camera to factory default settings before returning.
Terms and Privacy
Use of the product is subject to your agreement to the Terms of Service and
Privacy Policy. Keep out of reach of children.
End User License Agreement
By using the Product Software that is embedded on the Reolink product, you
agree to the terms of this End User License Agreement (“EULA”) between you and
Reolink.
ISED Statements**
This device contains licence-exempt transmitter(s)/re ceiver(s) that comply
with Innovation, Science and Economic
Development Canada’s licence-exempt RSS(s). Operation is subject to the
following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
Radio Frequency Exposure Statement for IC
The device has been evaluated to meet general RF exposure requirements. The
device can be used in mobile exposure conditions.
The min separation distance is 20cm.
OPERATING FREQUENCY (the maximum transmitted power)
2412MHz — 2472MHz (19dBm)
5150MHz — 5350MHz (18dBm)
5470MHz — 5725MHz (18dBm)
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