AJAX PhOD Motion Camera Jeweller User Manual

AJAX PhOD Motion Camera Jeweller

MotionCam (PhOD) Jeweller is a wireless motion detector supporting photo verification of alarms, Photo on Demand, and Photo by Scenario features. Intended for indoor installation. It can recognise movement at a distance of up to 12 meters. Ignores pets when installed and set up correctly.

• A hub is required for the detector to operate.

List of compatible hubs and range extenders
MotionCam (PhOD) Jeweller works as part of the Ajax security system, communicating with the hub over two secure radio protocols: the detector uses Jeweller to transmit alarms and events and Wings to transmit photos. The hub communication range is up to 1,700 meters in an open space.

Specifications

• Product Name: MotionCam (PhOD) Jeweller
• Updated: August 3, 2022
• Type: Wireless motion detector
• Features: Photo verification of alarms, Photo on Demand, Photo by Scenario
• Installation: Indoor
• Movement Recognition Range: Up to 12 meters
• Pet Immunity: Yes, when installed and set up correctly
• Required Hub: Yes
• Hub Communication Range: Up to 1,700 meters in an open space

Functional Elements

1. LED indicator
2. Motion detector lens
3. Infrared backlight (for taking photos in dark and low-light conditions)
4. Camera
5. SmartBracket mounting panel (removable by sliding down)
6. Perforated part of the mounting panel (triggers tamper if detached)
7. Tamper button (triggers when detector is detached from surface or mounting panel)
8. Power button of the detector
9. Detector QR code (used for connection to the Ajax security system)

Compatible Hubs and Range Extenders
MotionCam (PhOD) Jeweller requires a hub to operate.
The list of compatible hubs and range extenders is available in the table below:
The following hubs and range extenders are compatible:

Connection to other hubs, radio signal range extenders, ocBridge Plus and uartBridge is not provided.

Operating Principle **

**

MotionCam (PhOD) Jeweller is a wireless motion detector that supports photo verification. It detects movement in the secure area using an infrared sensor, capturing moving objects with a temperature close to the human body. After detecting motion, the built-in camera takes a series of photos, allowing users to assess the situation in real-time and reducing false alarms. When motion is detected, the detector sends an instant alarm to  the hub. The hub activates the connected sirens, triggers scenarios, and notifies users and the security company. All MotionCam (PhOD) Jeweller alarms and events are recorded in the notification feed of the Ajax app. The notifications provide specific information about where motion is detected, including the hub name, device name, and virtual room assignment.

How does Ajax notify users about alarms?
Learn more about Ajax motion detectors
Ajax notifies users about alarms through the Ajax app. The notifications include detailed information about the alarm, such as the location, time, and type of alarm. Users can also view the series of photos taken by MotionCam (PhOD) Jeweller to verify the alarm.

Photo Verification
MotionCam (PhOD) Jeweller is equipped with an infrared backlight for shooting in dark conditions. When there is insufficient light, the detector takes black and white photos. Photo verification allows you to assess what is happening in the secured facility with a built-in camera, which can take from 1 to 5 images with a resolution of 160 × 120 and 320 × 240, as well as up to 3 images with a resolution of 640 × 480 pixels. With photo verification, you can receive visual confirmations of alarms from MotionCam (PhOD) Jeweller and other Ajax devices. You can also check the situation: and out what the children are doing, check if your pet is OK, or simply monitor the situation at home.
The detector has an infrared backlight for shooting in the dark, which activates with insufficient light. MotionCam (PhOD) Jeweller takes black and white photos when shooting in these conditions.

There are three types of photo verification:

1. Photo by Alarm: The detector takes photos when an alarm is triggered.
2. Photo by Scenario: The detector takes photos based on predefined scenarios.
3. Photo on Demand: Users can request photos to be taken on demand through the Ajax app.

There are three types of photo verification: photo by alarm, photo by scenario, and photo on demand.

Photo by Alarm
If the Photo by Alarm option is configured in the MotionCam (PhOD) Jeweller settings, the detector alarms in the Ajax apps are accompanied by photos or an animated series, depending on the selected viewing mode. The detector takes a photo only when armed.

• The detector does not switch to the armed mode instantly. The switching time depends on two factors: the exit delay (specified in the detector settings) and the hub–detector ping interval (hub settings, Jeweller section).

In the first case, the delay is set by an administrator or a PRO user with system configuration rights. In the second case, the delay occurs because the hub takes one ping interval to notify the detector about the security mode changing.
Click on the MotionCam (PhOD) Jeweller alarm notification in the event feed to view the photos. Photos are available to all users with access to the event feed.

A series of photos are played back in the application as animation. It helps to evaluate the unfolding of the incident over time. You can also view all the photos individually by clicking on the icon at the bottom of the screen.

You can save photo verification as video or images by clicking the download icon.

Features of alarm photo verification

Photo on Demand

Photo on Demand feature allows users to take pictures with the built-in cameras of detectors with photo veri?cation. With this feature, you can check the situation at the facility: ?nd out what the children are doing, check if your pet is OK, or simply monitor the situation at home. Depending on the settings, photos can be taken at any time or when MotionCam (PhOD) Jeweller is armed. By default, the Photo on Demand feature is disabled for all users. Users with the right to manage privacy settings (hub settings, Privacy section) determine who can take and view photos on demand and which detectors with photo verification can take pictures. PRO users cannot manage privacy settings, but they can take photos on demand if granted such permission. Privacy settings do not apply to photos taken by detectors triggered in case of an alarm. All system users who have access to the hub event feed can view the photos taken in case of an alarm.

• Photos on demand are not sent to the security company monitoring station.

PRO Desktop users can take and view photos on demand only from a personal account if a hub administrator has granted them the appropriate access rights. Taking and viewing photos on demand is not available for a security company profile in the PRO Desktop app.

More about the Photo on Demand feature
How to set Photo on Demand
Photo by Scenario

The Photo by Scenario feature allows you to create a scenario for motion detectors with photo verification, according to which they will take pictures in case of alarm from other Ajax devices. By default, the Photo by Scenario feature is disabled for all detectors. A user with access to privacy settings can enable this feature. Users of PRO apps cannot manage the privacy settings, but can grant this right to any user of the system. In the system settings, you can also set exactly when a detector with photo verification can take pictures according to a scenario: at any time or when MotionCam (PhOD) Jeweller is armed. Photos by scenario are available to all users of the system with access to the event feed. The event of taking a photo after the alarm from other devices is sent to the security company monitoring station via SIA (DC-09) and other proprietary protocols. The event code is 730. The photos taken by scenario are available to the CMS engineers if the CMS software supports photo verification. Photos by scenario are also available in the PRO Desktop app.

• Photos by scenario will not be sent to the CMS if only a direct connection  with the monitoring station is used.

More about the Photo by Scenario feature
How to set Photo on Scenario

Jeweller and Wings data transfer protocols
Jeweller and Wings are two-way wireless data transfer protocols that provide fast and reliable communication between hub and devices. The detector uses Jeweller to transmit alarms and events. Wings are used to transmit photos. Both protocols support encryption and authentication to prevent forgery. Connection with devices is monitored via a system of hub–detector polls. Their statuses are displayed in real-time in the Ajax apps. The polling frequency is set by a user or a PRO with system configuration rights.
Learn more

Photo delivery time

The photo delivery time to Ajax apps depends on the selected resolution, detector connection to the radio signal range extender, Wings signal strength, and the Internet connection speed. The alarm messages are delivered immediately.

the hub using ReX 2 (ReX 2 **transmits photos via Wings)***| When connected to the hub using ReX 2 (ReX 2 transmits photos via Ethernet)**
160 × 120 pixels| up to 6 seconds| up to 8 seconds| up to 6 seconds
320 × 240 pixels (default)| up to 9 seconds| up to 18 seconds| up to 10 seconds
640 × 480 pixels| up to 17 seconds| up to 31 seconds| up to 17 seconds

The detector needs up to 3 seconds to start the Photo on Demand shooting. The delivery time of one photo when the signal strength between the hub and the detector is 2–3 bars and the hub is connected via Ethernet, Wi-Fi or 4G. Values were calculated with a signal strength of 3 bars between ReX 2 and the detector or between the hub and ReX 2. The hub works via Ethernet, Wi-Fi or 4G. **** Values were calculated with a signal strength of 3bars between ReX 2 and the detector. The hub is connected via Ethernet, Wi-Fi or 4G.

Temperature compensation
The detector perceives people and other objects as heat spots. The device monitors these heat spots and, if they move, registers an alarm. Under ideal conditions, the human body temperature (36.6°C on average) differs from the ambient temperature, and their contrast allows the motion detector to accurately record the movement of a person. In situations where the ambient temperature is very close to the human body temperature, the detector may not work properly and may give false alarms. Temperature compensation is used in all Ajax motion detectors, so MotionCam (PhOD) Jeweller detects motion over the entire operating temperature range.
Learn more about temperature compensation

Pet immunity

When properly installed and configured, MotionCam (PhOD) Jeweller does not react to animals up to 50 centimeters tall and weighing up to 20 kilograms. The detector is installed at a height of 2.4 meters without any obstruction to its view — for example, in the corner of the room, where the view won’t be blocked by closets or other furniture.

The correct setting also requires a proper choice of the detector sensitivity:

• High — the detector does not respond to cats (up to 25 cm tall).
• Medium — it does not respond to small dogs (up to 35 cm tall).
• Low — it does not respond to animals up to 50 cm tall.

If MotionCam (PhOD) Jeweller is installed below the recommended height, then the animals will move in the hypersensitive zone. The detector can raise the alarm if a dog walks on its hind legs or jumps on an armchair. It will also raise the alarm if the animal can jump to the level of the detector or move near it.

Why motion detectors react to animals and how to avoid this
How to install MotionCam (PhOD) Jeweller correctly
Sending events to the monitoring station
The Ajax security system can transmit alarms to the Ajax PRO Desktop monitoring app as well as the central monitoring station (CMS) in the formats of Sur-Gard (Contact ID), SIA (DC-09), ADEMCO 685, and other proprietary protocols. A complete list of supported protocols is available here.

More about the Ajax PRO Desktop monitoring app
Which CMSs can the Ajax security system be connected to MotionCam (PhOD) Jeweller can transmit the following events:

1. Motion alarm.
2. MotionCam (PhOD) visual alarm veri?cations.
3. Photo by Scenario.
4. Tamper alarm / recovery.
5. Loss / restoration of connection with the hub.
6. Temporary deactivation / activation of the detector.
7. Unsuccessful attempt to arm the security system (with the system integrity check enabled).

Photos on demand are not sent to the security company monitoring station.
PRO Desktop users can take and view photos on demand only from a personal account if a hub administrator has granted them the appropriate access rights. Taking and viewing photos on demand is not available for a security company profile in the PRO Desktop app. When an alarm is received, the operator of the security company monitoring station knows exactly what happened and where to send the rapid action team. The addressability of each Ajax device allows you to send not only events to PRO Desktop or CMS but also the type of the device, its name, and the virtual room to which the detector is assigned. Note that the list of transmitted parameters may differ depending on the type of CMS and the selected protocol for communication with the monitoring station.

• The ID and the number of the device can be found in its  states in the Ajax app

Photos are sent to the security company monitoring station if the CMS software supports photo veri?cation. A list of such CMSs is available here. At the same time, Ajax PRO Desktop supports receiving photo verification without additional setup.

Adding to the system

Before adding a device

1. Install the Ajax or Ajax PRO app.
2. Create an account if you don’t have one. Add a compatible hub to the app, make the necessary settings, and create at least one virtual room
3. Make sure that the hub is switched on and has Internet access via Ethernet and/or mobile network. You can check the connection in the Ajax app or by looking at the LED on the hub enclosure. It should light up white or green.
4. Make sure that the hub is disarmed and does not start updates by checking its status in the Ajax app.

How to add MotionCam (PhOD) Jeweller

1. Open the Ajax app . If your account has access to multiple hubs or if you are using the PRO app, select the hub to which you want to add MotionCam (PhOD) Jeweller.
2. Go to the Devices tab and click Add Device.
3. Name the detector, scan, or type in the QR code (placed on the detector enclosure and the package box), select a room and a group (if  Group mode is enabled).
4. Press Add.
5. Switch on the device by holding the power button for 3 seconds.

To connect MotionCam (PhOD) Jeweller to the hub, the detector must be located at the same secured facility as the system (within the range of the hub radio network). For the detector to work via the ReX 2 radio signal range extender, you must first add the detector to the hub, then connect it to ReX 2 in the settings of the range extender.

How to connect a device to ReX 2
The detector connected to the hub will appear in the list of hub devices in the Ajax app. Updating the statuses of devices in the list depends on the Jeweller settings; the default value is 36 seconds. If the connection fails, turn the detector off and try again in 5 seconds. Note that if the maximum number of devices has already been added to the hub (depending on the hub model), you will be notified when you try to add a new one.

• The hub and the device operating at different radio frequencies are incompatible. The radio-frequency range of the device may vary by region. We recommend purchasing and using Ajax devices in the same region. You can check the range of operating radio frequencies with the technical support service.

MotionCam (PhOD) Jeweller only works with one hub. When connected to a new hub, the detector stops sending commands to the old one. When added to a new hub, the detector is not removed from the device list of the old hub. This must be done through the Ajax app.

Malfunctions

When a malfunction is detected (for example, there is no connection via Jeweller), the Ajax app displays a malfunction counter on the device icon. All malfunctions are shown in the detector states. Fields with malfunctions will be highlighted in red.

A malfunction is displayed if:

• The detector temperature is out of acceptable limits: below –10°C and above +40°C.
• The detector enclosure is open (tamper is triggered).
• No connection with the hub or radio signal range extender via Jeweller.
• No connection with the hub or radio signal range extender via Wings.
• The detector battery is low.

Icons

The icons display some of MotionCam (PhOD) Jeweller states. You can view them in the Ajax app in the Devices tab.

States

The states include information about the device and its operating parameters.

The states of MotionCam (PhOD) Jeweller can be found in the Ajax app:

1. Go to the Devices tab.
2. Select MotionCam (PhOD) Jeweller from the list.

Settings

To change MotionCam (PhOD) Jeweller settings in the Ajax app:

1. Go to the Devices tab.
2. Select MotionCam (PhOD) Jeweller from the list.
3. Go to Settings by clicking on the gear icon .
4. Set the required parameters.
5. Click Back to save the new settings.

Setting the Photo on Demand feature

A user with the right to manage privacy settings can enable and configure the Photos on Demand feature.

To do this, in the Ajax app:

1. Select the facility if you have several of them.
2. Go to the Devices tab and select a hub.
3. Click the gear icon to go to the hub Settings.
4. Select the Privacy menu and enable the Allow Photos on Demand option.
5. Select the user category:
   • Users
   • Installers (PRO app users)
6. Select a specific user or a PRO. A list of cameras, DVRs, and detectors with photo veri?cation added to the hub will open.
7. Select the detector to which you want to provide access.
8. Enable the Take & View Photo option.
9. Specify when the user can take on-demand photos: always or when MotionCam (PhOD) is armed.
10. Click Back to save the settings.
11. Repeat steps 6–10 for any other detectors to which you want to provide access. The blue icon marks detectors to which the user already has access.

After saving the privacy settings, all users with access to the event feed will receive a noti?cation about who has received access rights, and which user has granted these rights.

Setting the Photo by Scenario feature

How to enable Photo by Scenario

A user with access to privacy settings can enable the Photo by Scenario feature.

To do this, in the Ajax app:

1. Select the facility if you have several of them.
2. Go to the Devices tab and select a hub.
3. Click on the gear icon to go to the detector Settings.
4. Select the Privacy menu and enable the Allow Photos by Scenario option.
5. Click Back to save the settings.

How to set up a scenario for taking photos in case of alarms from other devices
Any user or PRO with system configuration rights can create and configure a scenario.

To do this:

1. In the Ajax app, select the facility if you have several of them or if you are using a PRO app.

2. Go to the Devices tab and select a detector with photo verification.

3. Click on the gear icon to go to the detector Settings.

4. Select the Scenarios item from the list.

5. Define Ajax devices and the types of alarms for which the MotionCam (PhOD) will take photos.

6. Click Next.

7. Specify:

   • Name of the scenario.

   • Number of devices that trigger a scenario (available if there are two or more Ajax devices in the system):
     Any — the scenario will run if at least one device triggers.
     All selected — the scenario will run if all selected devices trigger.

   • Triggering time for all devices (the parameter is available if in the Devices triggering the scenario block the All selected option is specified).
     To start the scenario, all selected devices should raise the alarm within the specified time. If the devices don’t raise the alarm within the specified time, the timer will reset, and the scenario will not run.

   • When the detector can take photos: always or when MotionCam (PhOD) is armed. The option is only available to users with the right to manage privacy settings. By default, MotionCam (PhOD) takes photos by scenario only in the armed mode.

8. Click Save. The scenario will appear in the list of device scenarios.

The scenario will not be executed if the Allow Photos by Scenario option is disabled in the privacy settings (hub settings, Privacy menu.
To delete or edit a scenario, click on it in the list. You can also disable the scenario with a toggle next to the scenario name: its settings will be saved but not executed after the alarm from other devices.

• Temporarily disabled (PhOD) detectors cannot take photos by scenario, and temporarily disabled devices do not trigger the scenario for taking photos.

More about temporary deactivation

Indication

The MotionCam (PhOD) Jeweller LED indicator may light up red or green, depending on the status of the detector.

Enabled detector indication

records movement once every 5 seconds.
Lights up green for 0.5 seconds.| Taking photos on demand.| When taking a photo on demand, the indicator lights up even if the LED indication is turned off in the detector settings.
Lights up green for a few seconds.| Connecting the detector to the hub.|
Lights up red and blinks after the first activation.| Hardware error.| The detector needs to be repaired, please contact our Technical Support.
In case of an alarm, it slowly lights up green and goes out.| Detector batteries need to be replaced.| The procedure for replacing the batteries is described in the article How to replace the batteries in the MotionCam (PhOD) Jeweller detector.
Blinks green frequently.| The batteries are completely discharged. The detector stopped detecting motion and transmitting alarms to the hub.| The procedure for replacing the batteries is described in the article How to replace the batteries in the MotionCam (PhOD) Jeweller detector.

Functionality testing

The Ajax security system provides several types of tests to make sure that installation place is chosen correctly. MotionCam (PhOD) Jeweller tests do not start straight away but not later than over a single hub–detector ping interval (36 seconds by default). You can change the ping interval of devices in the Jeweller menu of the hub settings.

To run a test, in the Ajax app:

1. Select the required hub.
2. Go to the Devices tab.
3. Select MotionCam (PhOD) Jeweller from the list.
4. Go to Settings .
5. Select a test:
   • Jeweller Signal Strength Test
   • Wings Signal Strength Test
   • Detection Zone Test
   • Signal Attenuation Test
6. Run the test.

Detector placement

• The device is designed for indoor use only.

When choosing where to place MotionCam (PhOD), consider the parameters that affect its operation:

• Motion detection zone.
• The camera’s viewing angle and the presence of obstacles in front of it.
• Jeweller and Wings signal strength.
• Distance between the detector and the hub.
• Presence of obstacles for radio signal passage: walls, interfloor ceilings, large objects located in the room.

Consider the recommendations for placement when developing a project for the security system of the facility. The security system must be designed and installed by specialists. A list of recommended partners is available here.

Signal strength

The Jeweller and Wings signal strength is determined by the number of undelivered or corrupted data packages over a certain period of time.

The icon on the Devices tab indicates the signal strength:

• Three bars — excellent signal strength.
• Two bars — good signal strength.
• One bar — low signal strength, stable operation is not guaranteed.
• Crossed out icon — no signal.
• Check the Jeweller and Wings signal strength before final installation. With a signal strength of one or zero bars, we do not guarantee stable operation of the device. Consider to relocate the device as repositioning even by 20 cm can significantly improve the signal strength. If there is still poor or unstable signal after the relocation, use ReX 2 radio signal range extender. MotionCam (PhOD) Jeweller is incompatible with ReX radio signal range extenders.

Detection zone

When choosing the installation place, consider the direction of the lens, viewing angles of the detector and camera, and the presence of obstacles impairing the view. The intended path of the intruder must be perpendicular to the axis of the detector’s lens. Ensure that furniture, house plants, vases, decorative or glass elements do not obstruct the view of the detector.

Horizontal viewing angle of the detector

Vertical viewing angle of the detector
When installing the detector, perform the Detection Zone Test . This allows you to check the operation of the device and accurately determine the sector in which the detector registers motion. Take several photos with MotionCam (PhOD) camera at the installation site to ensure that the detector captures the required area.

Do not install the detector

1. Outdoors. This can lead to false alarms and detector failure.
2. In the direction where direct sunlight hits the detector lens. This can lead to false alarms.
3. Opposite any objects with rapidly changing temperature like any electric or gas heater. This can lead to false alarms.
4. Opposite any moving objects with a temperature close to the human body. For example, in front of swaying curtains above a radiator. This can lead to false alarms.
5. In places with fast air circulation. For example, near fans, open windows, or doors. This can lead to false alarms.
6. In places where objects and structures can block the detector’s view. For example, behind a flower or a column. In this case, the view will be limited, and it will be more di?cult for MotionCam (PhOD) to detect motion.
7. In places where glass structures may block the detector’s view. MotionCam (PhOD) does not register motion behind glass.
8. Inside premises with temperature and humidity outside the permissible limits. This could damage the detector.

Installation and connection

• Before installing MotionCam (PhOD) Jeweller, ensure that you have selected the optimal location that complies with the requirements of this manual.

To mount a detector:

1. Remove the SmartBracket mounting panel from the detector by sliding it down.

2. Fix the SmartBracket panel using double-sided tape or other temporary fasteners. The panel can be mounted on a vertical surface or in a corner of the room. The installation height is 2.4 meters.
   Double-sided tape can only be used for temporary installation. The device attached by the tape may come unstuck from the surface at any time. As long as the device is taped, the tamper will not be triggered when the device is detached from the surface.

3. Run the Jeweller and Wings signal strength tests. The recommended signal strength is two or three bars. If the signal strength is low (a single bar), we do not guarantee stable operation of the device. Consider to relocate the device as repositioning even by 20 cm can significantly improve the signal strength. If there is still poor or unstable signal after the relocation, use ReX 2 radio signal range extender

4. Run the Detection zone test. To check the motion detector, walk around the premises while observing the LED and determine the detection zone of the detector. The maximum range of motion detection is 12 meters. If the detector did not respond to movement during the test in 5 out of 5 cases, relocate the device.

5. Take some test photos to make sure that the camera is capturing the required area and no obstacles are blocking its view.

6. SmartBracket has special holes that need to be drilled to fix the panel with the bundled screws. Attach the SmartBracket mounting panel with the bundled screws using all fixation points (one of them is in the perforated part of the mounting panel above the tamper). When using other fasteners, make sure they do not damage or deform the mounting panel.

7. Place the detector on the SmartBracket mounting panel.

Maintenance
Check the functioning of the detector on a regular basis. The optimal frequency of checks is once every three months. Clean the device enclosure of dust, cobwebs, and other contaminants as they emerge. Use a soft dry wipes suitable for equipment care.
Do not use substances that contain alcohol, acetone, gasoline, and other active solvents to clean the detector. Wipe the detector lens and camera gently: scratches can result in decreased sensitivity of the detector, poor- quality images, and camera failure.

Technical specifications
All technical speci cations of MotionCam (PhOD) Jeweller
Compliance with standards

Complete set

1. MotionCam (PhOD) Jeweller.
2. SmartBracket mounting panel.
3. Two CR123A batteries (pre-installed).
4. Installation kit.
5. Quick Start Guide.

Warranty
Warranty for the AJAX SYSTEMS MANUFACTURING Limited Liability Company products is valid for 2 years after the purchase. If the device does not function correctly, please contact the Ajax Technical Support ?rst. In most cases, technical issues can be resolved remotely.

Warranty obligations
User agreement

Contact Technical Support:

• e-mail
• Telegram

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FAQ

1. Q: Can MotionCam (PhOD) Jeweller be used for outdoor installation?
   A: No, MotionCam (PhOD) Jeweller is specifically designed for indoor installation.

2. Q: How far can MotionCam (PhOD) Jeweller recognize movement?
   A: MotionCam (PhOD) Jeweller can recognize movement at a distance of up to 12 meters.

3. Q: Does MotionCam (PhOD) Jeweller ignore pets?
   A: Yes, MotionCam (PhOD) Jeweller can ignore pets when installed and set up correctly.

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