soundcore Sport X20 True Wireless Workout Earbuds User Guide

July 17, 2024
Soundcore

soundcore Sport X20 True Wireless Workout Earbuds

Product Information

Specifications

  • Adjustable & Rotatable Earhook
  • Charging Contactors
  • Eartip
  • Multi-function Button
  • Charging Case Button
  • USB-C Charging Port

Product Usage Instructions

Pairing
To pair the earbuds with your device, follow the instructions in the soundcore app or refer to the manual for detailed steps.

Wearing

  1. Choose the ear tips that fit your ears best.
  2. Take a fit test in the soundcore app to ensure optimal ANC performance.
  3. Lift and bend the earhooks around your ears for a secure fit.
  4. Insert the earbuds into your ears and adjust until comfortable.
  5. Clean your earbuds regularly for optimal sound quality.

Charging
Charge the earbuds using the provided USB-C charging port.
Follow the LED light guide to monitor charging status.

Controls
Use the multi-function button on the earbuds for various controls like play/pause, track selection, call management, and mode switching. Refer to the manual for detailed control functions.

Powering On or Off
To power on or off the earbuds, follow the specific instructions provided for both scenarios with or without the charging case.

Reset
If you encounter connectivity issues, follow the reset procedure by placing the earbuds in the charging case and holding the button for 10 seconds.

FAQ

  1. Q: How do I pair the earbuds with another device?
    A: Place the earbuds in the charging case, leave it open, and press and hold the charging case button for 3 seconds until the LED light flashes white rapidly.

  2. Q: How do I customize controls?
    A: You can customize controls in the soundcore app to personalize your user experience.

  3. Q: What should I do if one earbud is not working?
    A: Try resetting the earbuds following the reset procedure outlined in the manual.

APP

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Download the soundcore app to experience adaptive noise cancelling, HearID sound, custom EQ, firmware update, and more exciting features. If your earbuds cannot connect with the soundcore app, re-install the app or update it to the latest version in your mobile app store.
Click this link to download: http://dl- soundcore.soundcore.com/qcdl?flow=soundcore

OVERVIEW

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  1. Adjustable & Rotatable Earhook
  2. Charging Contactors
  3. Eartip
  4. Multi-function Button
  5. Charging Case Button
  6. USB-C Charging Port

PAIRING

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After removing the insulation stickers on the earbuds, return earbuds to the charging case, then activate Bluetooth pairing by closing and reopening the case lid. Subsequently, the earbuds will automatically power on and enter Bluetooth pairing mode. Select “soundcore Sport X20” from your device’s Bluetooth list when connecting for the first time.

  • When pairing, the LED light strip will start flashing white. After the pairing is successful, the LED light strip will stay on for 2 seconds and then go off.
  • When taken out, the earbuds will automatically power off after 30 minutes if they are not connected. The duration can be set in the soundcore app.

WEARING

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  1. Choose the ear tips that fit your ears best and take a fit test in the soundcore app to ensure you get the best ANC performance.
  2. Lift and bend the earhooks around your ears for a secure and comfortable fit.
  3. Insert the earbuds into the inner canal of your ears and turn gently until you find the most comfortable and secure position.

Tips: For a more comfortable wearing experience, hold the stems of the adjustable and rotatable earhooks and stretch them to an appropriate length.

  • Dust, earwax or other debris can accumulate in the earbuds. To maintain optimal sound quality, regularly clean your earbuds via using a cotton swab slightly moistened with rubbing alcohol to gently wipe the metal mesh filter under the rubber ear tips.

CHARGING

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  1. Place the earbuds in the charging case and close it.
    • Fully dry off the earbuds and the USB-C charging port before charging.
  2. Connect the charging case to a power supply by using the provided USB-C charging cable

PAIRING WITH ANOTHER DEVICE

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To pair with another device, place the earbuds in the charging case and leave the case open. Press and hold the charging case button for 3 seconds until the LED light strip flashes white rapidly.

CONTROLS

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| TWS mode| Mono mode
---|---|---
| Play / Pause| Press once (L/R)| Press once
Previous track| Press twice (L)| /
Next track| Press twice (R)| Press and hold for 2 seconds
| Answer a call| Press once (L/R)| Press once
Hang up| Press and hold for 2 seconds (L/R)| Press and hold for 2 seconds
Reject a call| Press and hold for 2 seconds (L/R)| Press and hold for 2 seconds
| Switch ambient sound modes (ANC / Transparency)| Press and hold for 2 seconds (L/R)| /

  • You can also customize controls in the soundcore app.

AMBIENT SOUND

You can select Noise Cancellation, Normal, or Transparency mode in the soundcore app.

  • Adaptive ANC: Optimize noise cancellation by adapting to the surrounding environment.
  • Transparency: Stay aware of your surroundings while listening to music.

POWERING ON OR OFF

With the Charging Case
Once connected successfully in first-time use, the earbuds will automatically reconnect to your device every time you open the charging case, as long as you haven’t deleted the pairing history from your device.
To power off, return both earbuds to the charging case and close it.

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  • When returning the earbuds to the charging case, make sure that you carefully align the charging contactors between the earbuds and charging case. If either earbud is successfully back into the case, the LED light strip will light up in white and then go off.

Without the Charging Case

To power on a single earbud, press and hold the multi-function button of the corresponding earbud for 3 seconds. To power off a single earbud, press and hold the multi-function button of the corresponding earbud for 10 seconds.

RESET

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You might need to reset the earbuds if you experience any connectivity problems or function issues.
Place the earbuds in the charging case and leave the case open. Press and hold the charging case button for 10 seconds until the LED light strip flashes white rapidly three times.

LED LIGHT GUIDE

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FIRMWARE UPDATE

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You will be informed once a new firmware version is detected when you connect the earbuds to the app. Ensure the earbuds are placed in the charging case and the case remains open until the firmware update is complete. During the update, ensure the earbuds are being charged and avoid any usage.

SPECS

Specifications are subject to change without notice.

Input 5V     0.45A
Output 5V     0.3A(0.15A per port)
Battery capacity 580mAh / 2.158Wh
Playtime (with ANC off) 12 hours / 48 hours
Playtime (with ANC on) 7 hours/ 28 hours
Charging time Full Charging Time for Earbuds: 1.5 hours

Full Charging Time for Charging Case: 3 hours
Driver unit| 11mm Dynamic Driver
Frequency response| 20-20KHz
Impedance| 16Ω
Waterproof rating (earbuds)| IP68
Bluetooth version| Bluetooth 5.3
Bluetooth range| 10m

Customer Service

Email: service@soundcore.com
support.mea@soundcore.com (For Middle East and Africa Only) support@anker.com (⽇本)
+ 1 (800) 988 7973 (US/Canada)
+ 44 (0) 1604 936200 (UK)
+ 49 (0) 69 9579 7960 (DE)
03 4455 7823 (⽇本)
+ 86 400 0550 036 (中国)
+ 82 02-1661-9246 (한국)
+ 971 529750842 (Middle East & Africa)
+ 971 8000320817 (UAE)
+ 966 8008500030 (KSA)
+ 965 22069086 (Kuwait)
+ 20 8000000826 (Egypt)
+ 61 3 8331 4800 (Australia)
+ 90 (850) 460 14 14 (Türkiye)
+ 8 (800) 511-86-23 (Russia)
+ 91 18003138831 (India)

Note: The ‘x’ of SN Code: xxxxxxxxxxxxxxxx is a variable, see below table.

Variable ‘x’ Range of variable Content
Seventh 0-F Denotes the hardware version which is not effected on the safety

compliance.
Ninth and tenth| 20,21,22,23,24…| Denotes the year, 20 means 2020, 21 means 2021, 22 means 2022, 23 means 2023, 24 means 2024, and so on.
Eleventh and twelfth| 01,02,03…| Denotes weeks, 01 means the first week in this year, 02 means the secondary week in this year, and so on.
Eleventh and twelfth| 0001-FFFF| Denotes serial No.

Hereby, Anker Innovations Limited declares that this device is in compliance with The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023. For the Statement of Compliance, visit the website: https://uk.soundcore.com/pages /psti-related.

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

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