Furbo Dog Camera User Guide

June 15, 2024
Furbo

Furbo Dog Camera

Product Information

The Furbo Dog Camera is a smart device that allows you to monitor and interact with your furry friend remotely. It is equipped with features such as a camera, two-way audio, and treat-tossing capabilities. With the Furbo app, you can check in on your pet, talk to them, and even toss them a treat, all from your smartphone.

Specifications

  • Compatibility: iOS and Android devices
  • Wireless Connectivity: Wi-Fi
  • Camera Resolution: HD 1080p
  • Audio: Two-way audio
  • Treat Tossing: Yes

Product Usage Instructions

Setup

To set up your Furbo Dog Camera, follow these steps:

  1. Download the Furbo app on your smartphone from The App Store (iOS) or Google Play (Android).
  2. Ensure that your mobile phone’s Bluetooth is turned on.
  3. Plug in your Furbo and wait for the green light to appear. If the light does not turn green, perform a Hard Reset.
  4. Open the Furbo app and tap on “New Furbo User” to create a Furbo account. If you already have an account, tap on “Already have an account? Sign In” and enter your Furbo email and password.
  5. Choose the type of device you wish to set up.
  6. The Furbo app will start searching for the Furbo Dog Camera device in setup mode.
  7. Tap “Next” and enter a custom name for your device.
  8. Tap “Save” to complete the setup.

After naming your device, you will be guided through simple onboarding steps to ensure your pet feels comfortable interacting with Furbo. Read and slide through each step, following the instructions provided.

FAQ (Frequently Asked Questions)

  • Q: Can I use the Furbo Dog Camera with multiple smartphones?
  • A: Yes, you can use the Furbo Dog Camera with multiple smartphones. Simply download the Furbo app on each smartphone and sign in using the same Furbo account.
  • Q: How far can the treat tossing feature reach?
  • A: The treat tossing feature of the Furbo Dog Camera can reach a distance of up to 6 feet.
  • Q: Can I schedule treat tossing sessions?
  • A: Yes, you can schedule treat tossing sessions using the Furbo app. Simply go to the Treat Tossing section in the app and set the desired time for treat tossing.

Setup your Furbo

To set up your Furbo, you need a smartphone, your new Furbo Dog Camera, and a WiFi connection. Setting up is easy. Here’s how:

Furbo-Dog-Camera-fig-1

  1. Download the Furbo app on your smartphone; you can get it from The App Store using your iOS device or Google Play using your Android device.
  2. Make sure to turn on your mobile phone’s Bluetooth.
  3. Plug your Furbo in and wait until you see a green light. If the light did not turn green, please perform a Hard Reset.
  4. Open your Furbo app and create a Furbo account by tapping “New Furbo User”. If you already have an account, tap “Already have an account? Sign In” and enter your Furbo email and password.
  5. Choose the type of device that you wish to setup.
  6. Your Furbo app should start searching for the Furbo Dog Camera device in setup mode (Green light).If you’re having issues getting past this step and getting an error, go to  Error Message: ‘Can’t connect to you r Furbo’ for more help.
  7. Select the WiFi network you want to connect your Furbo to. Make sure your WiFi connection is 2.4GHz. If it is dual-band, make sure to only connect it to the compatible connection.
  8. Enter your WiFi password then, wait a few minutes while your Furbo is being set up.
  9. Once your Furbo is done setting up, you will be asked to name your Furbo.
  10. You can choose a name from the list or tap “Add Custom Name” to create your own name.
  11. Tap Next, then, type your custom name.
  12. Tap Save

After naming your device, you will be asked to do simple onboarding steps to make sure your Furbaby will be comfortable interacting with Furbo. Read and slide through each step and follow the instructions. Here’s a sample of the Onboarding experience:

Furbo-Dog-Camera-fig-4

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