Tera W01_US Tesla Electric Vehicle EV Charger User Guide
- June 15, 2024
- Tera
Table of Contents
Tera W01_US Tesla Electric Vehicle EV Charger
Product Information
- Working Voltage: Recommended 240V
- Outlet: Compatible with NEMA 14-50 plugs only
- Default Current: 40A
Specification
| Brand | Tera |
|---|---|
| Color | Inky |
| Output Voltage | 240 Volts (AC) |
| Specification Met | UL |
| Input Voltage | 240 Volts |
Product Usage Instructions
Installation
- Upon receiving the product, remove the fixing plate by unscrewing it using the screw positions indicated in step one of the diagram.
- Use the provided tool to detach the fixing plate.
Restoring Factory Settings
To restore factory settings, rotate the emergency stop button 45 degrees to the right and press it once. Repeat this action three times within 12 seconds.
Connecting to the App
- Ensure that your phone’s WiFi and Bluetooth are enabled.
- Download and install the Smart Life app from the app store.
- Open the Smart Life app and tap the Add Device button.
- Search for your EV Charger and add it once it appears.
Please refer to the diagram below for the installation steps:
Please note that upon receiving the product, the fixing plate is mounted on the back of the product. To remove it, please follow the screw positions indicated in step one of the diagram to unscrew it, and then use the provided tool to detach the fixing plate.
Attention
- Working Voltage : Recommended 240V.
- Outlet : Compatible with NEMA 14-50 plugs only.
- The default current is set to 40A. If you notice a different setting, please update the default current to 40A by upgrading the Smart Life App.
- Adjusting the current during charging may cause charging issues. Please do not plug in your car before making current or schedule time adjustments.
- If the device is already tied to another phone. The new phone cannot be added. If necessary. Restore factory settings: Rotate the emergency stop button 45 degrees to the right and press it once. Repeat this action three times within 12 seconds.
Scan to Download the APP
FAQ’s
How to Connect to the App?
- Before connecting to the EV charger for the first time, please ensure your phone’s WiFi and Bluetooth are enabled to facilitate successful pairing with Tera EV charger after downloading the app.
- Search for the “Smart Life” app in the app store, download it, and register.
- Open the “Smart Life” app, tap the “Add Device” button, and search for your EV Charger. Add it once it appears.
Why Can’t I Find the EV Charger on the App?
- Make sure your phone is connected to 2.4 GHz WiFi, not a network with a 5G suffix.
- Ensure that both WiFi and Bluetooth are enabled on your phone. The “Smart Life” app will only function correctly when the EV charger and the phone are connected to the same WiFi network.
- Please try to restart your “Smart Life” app to add your EV Charger.
How to Adjust Current?
- Open the “Smart Life” app and connect to the EV Charger. Navigate to the “Charging pile” page and tap the third button in the bottom right corner. Locate “Charging current” and tap it to adjust the current.
( Note: Adjusting the current while charging may cause charging issues, please stop charging before maing adjustments.)
How to Schedule Charging Time?
- Open the “Smart Life” app, add your device, and then schedule the charging time.
( Note: The time displayed for scheduling in the app, is not a specific time but a delay timer.)
Read User Manual Online (PDF format)
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