Canon LX-MU800Z Laser Projector Instruction Manual

: June 15, 2024
: Canon

Table of Contents

Canon LX-MU800Z Laser Projector
Specifications
Product Usage Instructions
Obtaining Warranty Service
Limited Warranty
Frequently Asked Questions (FAQ)
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Canon LX-MU800Z Laser Projector

Canon-LX-MU800Z-Laser-Projector-PRODUCT

Specifications

Manufacturer: Canon
Website (USA): http://www.usa.canon.com/AdvancedWarrantyExchange
Website (Canada): http://www.canon.ca/AdvancedWarrantyExchange
Service Type: Advanced Warranty Exchange

Product Usage Instructions

Proper Usage
It is important to use the product according to the instructions provided in Canon’s instruction manual or other documentation. Failure to do so may void the warranty and result in damage to the equipment.

Environmental Conditions
Ensure that the product is used in the prescribed environmental conditions mentioned in the instruction manual. Using the equipment in unsuitable conditions may cause damage and void the warranty.

Authorized Service Representatives
For installation or repair, it is recommended to contact authorized service representatives qualified by Canon. They are trained to handle the equipment under Canon’s service bulletins and ensure proper repair and maintenance.

Use of Supplies and Parts
Only use supplies and parts distributed by Canon. The use of non-Canon supplies or parts may damage the equipment and result in frequent service calls or problems. This can void the warranty.

Compatible Computers and Software
Ensure that the equipment is used with compatible computers, peripheral equipment, and software. Using the equipment with non-compatible configurations not recommended in the manual may void the warranty.

Obtaining Warranty Service

Canon USA:
To obtain warranty service in the United States, you can contact Canon USA through their technical support hotline at 1-800-OK-CANON (1-800-652-2666).
You may also visit their website at http://www.usa.canon.com/AdvancedWarrantyExchange for more information.

Canon Canada:
To obtain warranty service in Canada, you can contact Canon Canada through their technical support hotline at 1-800-OK-CANON (1-800-652-2666).

You may also visit their website at http://www.canon.ca/AdvancedWarrantyExchange for more information.

Limited Warranty

Canon U.S.A., Inc. (“Canon U.S.A.”) and Canon Canada Inc. (“Canon Canada”) warrant to the original end-user purchaser that this Canon Laser Projector (the “Product”), when purchased and used in the United States or Canada, will be free from defects in workmanship and materials as follows: (a) for five (5) years or 12,000 hours from the date of original purchase, whichever occurs first, under Normal Use and Service (as defined herein), or (b) for one (1) year from the date of original purchase, under Extended Use and Service (as defined herein). Canon U.S.A. and Canon Canada are collectively referred to herein as “Canon”. “Normal Use and Service” means that the use of the Product does not exceed an average of sixty (60) hours per week. Product usage over “Normal Use and Service” is considered “Extended Use and Service”. “Accessories” will be free from defects in workmanship and materials for one (1) year from the date of original purchase. “Accessories” means any item packaged in the same box as the Product, except for consumable items, if any. The Product and Accessories are collectively referred to in this Limited Warranty as “Equipment”. During the warranty period for the Product, and depending upon the service selected, the Product returned to a Canon repair facility and proven to be defective upon inspection will, in Canon’s sole discretion and without charge, be (a) repaired utilizing new, remanufactured, repaired and/or recycled parts; (b) exchanged for a new Product or; (c) exchanged for a refurbished or reconditioned Product, as determined by the Canon repair facility. During the warranty period for the Accessories, Canon will, in its sole discretion and without charge, exchange defective Accessories for new, refurbished or reconditioned Accessories. This Limited Warranty does not cover consumable items for which there is no warranty or replacement. Warranty exchange or replacement does not extend the original warranty periods of the Equipment.

ADVANCED WARRANTY EXCHANGE SERVICE PROGRAM
The Advanced Warranty Exchange Service Program (the “Program”) is a program in which a replacement Product is sent to you by Canon and you return to Canon the Product you originally purchased, which becomes the property of Canon. To use the Program, contact a Canon Customer Care Representative using the applicable Canon contact information below. The Canon Customer Care Representative will attempt to diagnose the nature of the problem and, if possible, correct it over the telephone. If the Canon Customer Care Representative determines that the Product is eligible for coverage under this Limited Warranty and if the problem cannot be corrected over the telephone, a reference number and an End User Activation Form will be issued to you. Submission of your signed End User Activation Form (the “Form”) will activate your request for an exchange, and the terms and conditions in the Form will govern Canon’s provision of services under the Program. The Form, including the Program terms and conditions, can be found at:

for Canon U.S.A. [www.usa.canon.com/AdvancedWarrantyExchange]
for Canon Canada [www.canon.ca/AdvancedWarrantyExchange]

MAIL-IN SERVICE
MAIL-IN SERVICE is a program under which your Product is repaired by a Canon U.S.A. or a Canon Canada authorized service center. Authorized service center information can be obtained by visiting www.usa.canon.com/support (US customers only) or by contacting the Canon U.S.A., Customer Care Center or Canon Canada Customer Care Department at 1-800-OK-CANON (1-800-652-2666). When you call, have your Product serial number and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. If the problem cannot be corrected over the telephone, you will be asked to follow the applicable procedures for MAIL-IN SERVICE. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale.

You will be given the name, address, and phone number of an authorized service center for the Product. It is your responsibility to properly package and send the defective Product, together with a copy of your dated proof of purchase, a complete explanation of the problem, and a return address, to the authorized service center at your expense. Do not include any other items with the defective Product. The Product covered by this Limited Warranty and proven to be defective upon inspection will be repaired and returned to you without charge by the authorized service center. Any Product received by the authorized service center that is not covered by the Limited Warranty will be returned unrepaired, or at the discretion of the authorized service center, you may receive a written estimate of repair at such cost as the authorized service center may establish from time to time.

This Limited Warranty shall only apply if the Equipment is used in conjunction with compatible computers, peripheral equipment, and software. Canon shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty (“Separate Warranty”). NON-CANON BRAND COMPUTERS, PERIPHERAL EQUIPMENT AND SOFTWARE THAT MAY BE DISTRIBUTED WITH THE PRODUCT ARE SOLD “AS IS”, WITHOUT WARRANTY OR CONDITION OF ANY KIND BY CANON, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. The sole warranty, if any, to such nonCanon brand item is given by the manufacturer or producer thereof.

THIS WARRANTY IS IN PLACE OF ALL OTHER WARRANTIES, REPRESENTATIONS AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES, REPRESENTATIONS, AND CONDITIONS REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, RELATING TO THE USE OR PERFORMANCE OF THE EQUIPMENT. NO OTHER EXPRESS WARRANTY, REPRESENTATION, CONDITION, OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM, OR CORPORATION FOR THE EQUIPMENT WILL BIND CANON. NO WARRANTY IS GIVEN ON ANY USED EQUIPMENT.

This Limited Warranty shall be void and of no force and effect if the Equipment is damaged as a result of

a) abuse, neglect, mishandling, alteration, electric current fluctuation or accident,
b) improper use, including failure to follow operating or maintenance instructions in or environmental conditions prescribed in, Canon’s instruction manual or other documentation,
c) installation or repair by other than authorized service representatives qualified by Canon who are acting under Canon’s service bulletins,
d) use of supplies or parts (other than those distributed by Canon) that damage the Equipment or cause abnormally frequent service calls or service problems, or
e) use of the Equipment with non-compatible computers, peripheral equipment, or software, including the use of the Equipment in any system configuration not recommended in any manual distributed with the Equipment.

Nor does this warranty

extend to any Equipment on which the original identification marks or serial numbers have been defaced, removed or altered,
cover the adjustment of customer-operated controls as explained in the instruction manual,
extend to any external interface equipment,
apply to the cabinet or cosmetic parts, knobs, or routine maintenance, or
cover uncrating, set up, installation, and removal of the Equipment for repair or reinstallation of the Equipment after repair.

ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE EQUIPMENT, CONTAINED ON THE SOFTWARE MEDIA ENCLOSED WITH, OR ACCOMPANYING, THE EQUIPMENT OR DOWNLOADED FROM CANON’S WEB SITE), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE EQUIPMENT IS SOLD “AS IS” AND WITHOUT WARRANTY BY CANON. THE SOLE WARRANTY CONCERNING SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER’S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER’S LICENSE AGREEMENT. CANON WILL NOT BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON), LOSS OF REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR SERVICES, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, STORAGE CHARGES OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE EQUIPMENT OR ANY COMPONENT THEREOF, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR WILL RECOVERY OF ANY KIND AGAINST CANON BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE EQUIPMENT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE EQUIPMENT SOLD BY CANON NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON THIS WARRANTY WILL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE EQUIPMENT AND STATES SUCH PURCHASER’S EXCLUSIVE REMEDY

To obtain warranty service:

Canon U.S.A.

You may obtain technical support for your Products as follows:
Internet support at www.usa.canon.com/support (E-mail support also available)
Telephone assistance from a Canon U.S.A. Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666).

Canon Canada
You may obtain technical support for your Products as follows:

Internet support for English at www.canon.ca/support (E-mail support also available)
Internet support for French at www.canon.ca/soutien (E-mail support also available)
Telephone assistance from a Canon Canada Customer Care representative free of charge during regular business hours at 1-800-OK-CANON (1-800-652-2666).

When you call, have your Product serial numbers and your date of purchase available to expedite service. A Canon Customer Care representative will attempt to diagnose the nature of the problem and correct it over the telephone. Note that a dated proof of purchase is required at the time of service. This requirement will be satisfied by providing a copy of your dated bill of sale. Technical support program terms are subject to change without notice.

Technical support program specifics are subject to change without notice.

Frequently Asked Questions (FAQ)

Q: What should I do if my equipment is damaged?
A: If the equipment is damaged due to abuse, neglect, mishandling, alteration, electric current fluctuation, or accident, it may not be covered under warranty. Contact Canon’s authorized service representatives for repair options.
Q: Can I use non-Canon supplies or parts?
A: It is recommended to use only supplies and parts distributed by Canon. The use of non-Canon supplies or parts may damage the equipment and void the warranty.
Q: What if my equipment is not working properly?
A: If you are experiencing issues with the equipment, refer to the instruction manual for troubleshooting steps. If the problem persists, contact Canon’s technical support hotline for assistance.

CANON CANADA INC.
Head Office: 8000 Mississauga Rd., Brampton ON L6Y 5Z7 1-800-OK-CANON (652-2666) www.canon.cam