Ballu NCA2-4.0EF Convection Space Heaters User Guide
- June 15, 2024
- Ballu
Table of Contents
Ballu NCA2-4.0EF Convection Space Heaters
Product Information
Name of Components and Parts
- Sensor
- Control Panel
- Power button
- Mode button
- Temperature control and screen movement button
- Display screen
- Power indicator light
- Eco mode
- Boost mode
- Comfort mode
- Child-lock
- Light-off
- Power level
- Timer
- More function button
- Foot installation
Safety Guide
Important safety instructions for using the product:
- Do not use in wet environments, and do not touch the product case, power cord, plug, etc. with wet hands.
- Do not place or cover items or clothing on top of the product.
- Do not let children touch or trip over the product.
- Please keep a distance of more than 1 meter from easily flammable objects.
Product Usage Instructions
Foot Installation
To install the feet of the product, follow these steps:
- Remove the foot and thumb screws from the foam on the side of the product package.
- Install the feet in the locations shown in the picture.
- Pre-align the holes and then fix them firmly with the bolts provided.
Control Panel Usage
The control panel of the product consists of various buttons and indicators:
- Power button: Press this button to turn the product on or off.
- Mode button: Use this button to switch between different operation modes.
- Temperature control and screen movement button: Adjust the temperature and move through the screen options using this button.
- Display screen: Shows the current settings and information.
- Power indicator light: Indicates the power status of the product.
- Eco mode: Activates the energy-saving mode.
- Boost mode: Provides a quick boost of heating.
- Comfort mode: Maintains a comfortable temperature.
- Child-lock: Locks the control panel to prevent accidental changes.
- Light-off: Turns off the display screen light.
- Power level: Adjusts the power level of the product.
- Timer: Sets a timer for automatic operation.
- More function button: Access additional functions of the product.
Screen Indication
The screen of the product displays various indications:
- Timer function: Shows the timer settings.
- On/off button: Indicates the power status of the product.
- Move button: Use this button to navigate through different options on the screen.
Specifications
- Product Model: [Insert Model]
- Power: [Insert Power]
- Dimensions: [Insert Dimensions]
- Weight: [Insert Weight]
- Material: [Insert Material]
FAQ (Frequently Asked Questions)
Q: Why do you sometimes hear switch sounds?
A: The heater is equipped with a temperature sensor and automatic operation mode. When the set temperature on the heater is reached in the room, the heater automatically switches off the heating, so it is possible to hear the switch switching sound at that moment.
After Sales Service
If any problem occurs, you can check the manual for troubleshooting in detail or contact our customer service on Amazon.
- Go to Your Orders. Find your order in the list. Click Ask a question. (Or go to the product detail page, select the name of the seller. On the next page, select Ask a Question).
- Select the product and tap Other options in the Seller Messaging Assistant chat.
- Send the message to us for after-sales support.
We always work hard to serve you and provide you a better customer experience.
Contact Email : BalluCustomerService@gmail.com
Name of components and parts
Foot installation
*Please refer to the manual for wall mounting
Remove the foot and thumb screws from the foam on the side of the product package
Install the feet in the locations shown in the picture, pre-align the holes, then fix them well with the bolt for the feet
Control Panel
- Power button
- Mode button
- Temperature control andscreen movement button
- Display screen
- Power indicator light
- Eco mode
- Boost mode
- Comfort mode
- Child-lock
- Light-off
- Power level
- timer
Screen Indication
Mode button
- Click to switch between 3 different modes
- Boost mode will reset the timer and power settings and will disregard the temperature settings. lt will heat at full power of 1500w for 3 hours and will automatically switch to comfort mode after expiration. In Boost mode the operation of setting temperature, timer,power level and mode will cancel Boost mode.
- Comfort mode range from 50-86°F(10-30℃), the default value is 86°F(30℃)
- ECO mode range from 50-86°F(10-30℃), the default value is 77°F(25℃)
- The temperature values you set in different modes will be automatically saved.
- Even at the same temperature setting, ECO mode will save about 2°F(1℃) of energy than Comfort mode
Timer function
- Long press Mode button in 2s or Click the remote timer button to enter the timer shutdown setting
- Click or long press to increase the countdown hours.
- No operation for 5 seconds or click the mode button(or remote timer button) to turn on the function.
- After turning on the timer, if you click the button again, you can check the remaining time.
- Set to 0 hours to turn off the function.
More function
1. Child lock function: Long sress sose Us and sose Down buttons in 2s to
lock, long sress again to unlock
2. Power lesel setting: Long sress sose Down button +sode button in 2s to
switch. Light us one light for lesel 1 (750W). light us two lights for lesel 2
(1500W)
On/off button
- Click to turn the product on or off. Turn off the product to enter standby mode.
Move button
- Click to increase or decrease the temperature setpoint.
- The set temperature may deviate from the room temperature by 2-6°F, depending on the volume and insulation of the room. For large rooms that are easy to cooled quickly, we recommend setting the temperature 6ºF higher than the desired temperature, which will help improve heating efficiency.
- If the product triggers overheating protection due to misuse, it will not work properly, you need to contact us at BalluCustomerService@gmail.com
Safety Guide
*For more safety instructions, please refer to the manual
- Do not use in wet environments, and not touch the product case, power cord, plug, etc. with wet hands
- Do not place or cover items or clothing on top of the product!
- Do not let children touch or trip over the product！
- Please keep a distance of more than 1 meter from easy flammable objects
Questions and Answers
- For more details, please refer to the manual
1. Why does it smell when I use it?
A: To protect the metal of new products, we add a layer of protective oil to
the surface. During the first use of the heater there may be some odor, this
is considered normal and not harmful to health.For first use, we recommend
turning on the product at maximum power (86°F) for approximately 2 hours in a
ventilated environment to remove the odor.It is also possible that the odor is
caused by hair or dust in contact with the heating element. Please make sure
that no foreign objects get inside the heater.
2.Why does the room warm up slowly?
A：Convection heating process is soft and comfortable, generally need at least
1 hour to heat the full room, the specific time spent on heating is affected
by the use of the area, house warming effect, the surrounding environment and
other factors.During use it is recommended to close doors and windows to
prevent heat loss and to keep the heater temperature set at a maximum of
86°F(30℃).This helps to warm up the room faster.
3.Why do you sometimes hear switch sounds?
A: The heater is equipped with a temperature sensor and automatic operation
mode, when the set temperature on the heater is reached in the room, the
heater automatically switches off the heating, so it is possible to hear the
switch switching sound at that moment.
After Sales Service
If any problem occurs, you can check the manual for troubleshooting in detail, or contact to our customer service on Amazon.
We always work hard to serve you and provide you a better customer experience.
BalluCustomerService@gmail.com