GHome Smart Plug Outlet Extender User Guide
- June 15, 2024
- Ghome
Table of Contents
GHome Smart Plug Outlet Extender
Product Information
The smart plugs are designed to connect to your Wi-Fi network and be controlled through a mobile app. They operate on a 2.4GHz Wi-Fi frequency and require a stable internet connection for proper functionality. The plugs can be used with various devices and can be controlled remotely, allowing you to turn them on or off from anywhere.
Specifications
- Wi-Fi Frequency: 2.4GHz
- Compatibility: Works with Alexa
- Power: AC 100-240V
- Maximum Load: 10A
- App: Gosund App (available for iOS and Android)
Product Usage Instructions
Connecting the Smart Plug to the App and Wi-Fi Network
- Ensure that your Wi-Fi router is dual-band and the 5GHz frequency is disabled.
- If you have a Wi-Fi extender/repeater or VPN, unplug it temporarily.
- Reset the smart plug by pressing and holding the power button for 5 seconds until it blinks slowly (AP mode) or blinks fast (Easy mode).
- Open the Gosund App on your mobile device and follow the on-screen instructions to connect the smart plug to your Wi-Fi network.
Changing Router Frequency to 2.4GHz
- Access the Wireless Settings page of your router using the access method mentioned on the router’s label.
- Find the 2.4GHz settings page and change the Wi-Fi name (SSID) to “xxx-2.4G”. Save the settings.
- Find the 5GHz settings page and change the Wi-Fi name (SSID) to “xxx-5G”. Save the settings.
- On your mobile device, go to Wi-Fi settings, forget the network, and reconnect to the 2.4GHz network (xxx-2.4G).
- Open the Gosund App and connect the smart devices to the app.
Connecting the Smart Power Strip to Alexa
Follow the steps provided in this video
tutorial to connect the smart
power strip to Alexa.
Power Failure and Timers
After a power failure, the smart plugs will automatically resume their state
in the app. The timers set on the plugs will remain intact. The time and date
will be updated automatically. Daylight Saving Time (DST) adjustments are
handled by the app.
Removing a Device
- Open the smart plug interface in the Gosund App.
- Click the edit icon in the upper right corner.
- Select “Remove Device” and then click “Disconnect”.
My smart plugs will not connect to the app or Wi-Fi. Disconnected.
Please check these steps. Our smart devices required a 2.4g wifi network during the first initial setup. Please check if your router is dual-band, make sure your 5ghz is disabled while using 2.4g for the device to connect successfully. If you have a Wi-Fi extender/repeater or VPN, unplug it first. Then reset the WIFI plug before connecting. Simply press and hold the power button (for 5 seconds).The smart plug will blink slowly for AP mode and fast blinking for Easy mode. If there are too many devices connected to the router, the app may be disconnected. Please reset the socket, or change to a place with a better network environment.
I don't know if the router is 2.4Ghz or 5Ghz, how to change it?
How do they work after a power failure? are the timers still set? is the time and date updated? do they follow dst?
After the power goes down, the wifi plug t should automatically connect or resume its state in the app, and timers are still set as is. The time and date are updated. About DST, it is set automatically in the app. However, because the router itself will take a certain time to restart and restore the network when the connection times out, it will also cause the connection to fail. You just need to reconnect the smart devices to the app.
How to remove device
If you have any question
If you receive a broken package or product, or other problems, please feel free to contact Amazon customer service,
My smart power strip will not work with Alexa. How to do?
Here is the connection video, We hope it can help you. https://www.youtube.com/watch?v=FX6rmSPASU8.
If your smart devices stopped working with Alexa
- Open” the “Alexa” app click Skills & Games” choose “Your Skills” and >click “Gosund app” and click “DISABLE SKILL”. Then ENABLE SKILL again. Update data)
Note:
The name of the plug in the Alexa app must be consistent with the name of the
Gosund app.