Bob AND Brad 721 Foot Massager Machine with Heat and Remote User Manual

June 15, 2024
Bob AND Brad

Bob AND Brad 721 Foot Massager Machine with Heat and Remote

Warnings

  • We recommend checking with your doctor before using the massager, especially if you suffer from health problems.
  • Before using this appliance, read and follow all warnings and instructions in this manual, even if you are familiar with this product.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the device. The machine has a heated surface. Persons insensitive to heat must be careful when using the appliance.

Important Safeguards

  • Please read this instruction manual carefully before first use. It is advisable to keep this instruction manual for future reference.
  • DO NOT use this product as a substitute for medical attention
  • DO NOT use this product for more than 15 minutes at a time. Allow at least 30 minutes for cooling down between uses. Extensive use could lead to the appliance overheating and reduce the life of the product.
  • The unattended use by children or incapacitated persons may be dangerous due to heating components.
  • This product is not to be used by very young children (0-3 years).
  • Children under the age of three are not to use this appliance due to their inability to react to overheating
  • This appliance must not be used by persons insensitive to heat and other very vulnerable persons who cannot react to overheating if using the Heat Function.
  • This product is not intended for medical use. It is only designed to provide a comfortable massage.
  • If you have any concerns regarding your health, consult your doctor before using this appliance.
  • Individuals with pacemakers should consult a physician before using this product.
  • In case of pregnancy, diabetes, or illness, consult your doctor before using this product.
  • Massage should be pleasant and comfortable. Should pain or discomfort arise, or if you experience pain in a muscle or joint for a prolonged period, stop use and consult your doctor.
  • Never use the massager on open wounds, discolored areas, areas of poor circulation, or any areas of the body that are swollen, burned, inflamed, or where skin eruptions or sores are present.
  • DO NOT use the machine while under the influence of alcohol, sleeping pills, or sedatives
  • It is normal to feel itching, tingling, or see redness on the skin area where the massager was used. These symptoms will soon disappear. However, if these symptoms remain for an extended period, we suggest you consult your doctor as there may be a more serious underlying issue. To prevent bruising, do not press too hard on the device. • DO NOT leave the appliance unattended when in use or plugged in.
  • Make sure children cannot touch the appliance while it’s in use, and make sure they cannot reach and pull the power cord.
  • To protect against the risk of electric shock, do not immerse the appliance, cord, or power adaptor in water or other liquids.
  • DO NOT use or store the product near sinks, baths, or showers containing water or near running water.
  • DO NOT use the appliance in the bath, shower, spa, pool, etc.
  • Always disconnect the power adaptor from the power source after use.
  • DO NOT use this appliance if it has been dropped or any part of the
  • Appliance (including cord or power adaptor) has been damaged. The use of accessories not intended for use with this appliance may
  • Cause injuries to the user or damage. DO NOT place this unit on other appliances, uneven surfaces, or where it • could be subject to heat sources (e.g., radiators or stoves), direct sunlight, or excessive dust. This appliance should not be placed near a hot gas or electric burner, or placed in a heated oven.
  • The appliance should always be switched off before disconnecting from the power supply. Never pull the cord to disconnect the power adaptor from either the appliance or the power source. Grasp the plug/adaptor body.
  • There are no user-serviceable parts in this appliance. If this appliance is to be used by a third party, please supply the instruction manual.
  • Ensure children and babies do not play with plastic bags or any of the packaging material.
  • DO NOT operate the appliance with wet hands or wet feet to reduce the risk of electric shock.
  • DO NOT carry the appliance by the power cord.
  • DO NOT use the appliance while sleeping or if feeling sleepy.DO NOT use this product before bed. The massager has a stimulating effect and may delay sleep.
  • DO NOT use this product while in bed I
  • DO NOT operate machinery or heavy equipment while using this appliance.
  • DO NOT cover the appliance while in use. The product will overheat and may cause fire, electrocution, damage to property, or injury to persons. Prolonged Heat application can result in skin burns.
  • This appliance is intended for human use only. NOT for animals and pets
  • DO NOT allow pets or animals to lie or chew on this appliance or on the electrical cord, etc.
  • NEVER reach or touch an appliance that has fallen into the water. Unplug from the mains power immediately
  • Position the power adaptor cord properly so that it will not be walked on, tripped over, or pinched by items placed on or against it.
  • DO NOT store or use the appliance near or in high-temperature areas.
  • If the power adaptor or power adaptor supply cord is damaged, do not use it.  It must be disposed of to avoid a hazard.
  • ONLY for indoor domestic use. Industrial or commercial use invalidates the warranty.
  • NO liability can be accepted for any damage caused by non-compliance with these instructions or any other improper use or mishandling of the appliance.

Disclaimer
If you have any concerns regarding your health, consult your doctor before using this appliance. Individuals with pacemakers should not use this product. If you experience pain in a muscle or joint for a prolonged period, discontinue use and consult your doctor. Persistent pain could be a symptom of a more severe condition.

Additional Safety Instructions Relating to the Plug and Power Cord

If using an extension cord

  • The technical specifications of the extension cord must match or exceed the technical specifications of this appliance.
  • Do not allow the cord to hang over the edge of the work surface or contact stoves or other hot surfaces.
  • If the cord or plug is worn or damaged, do not use the appliance.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

FCC Statement Note

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help with the supplied fastener. DO NOT hang the unit by the power cord.

Product Specifications

Product Name Foot Massager with Kneading, Shiatsu, Heat, and Air Compression
Model 721
AC Adapter Input 100-240V ~, 50/60Hz, 0.8A
Product Input 24V=1.5A
Main Body Input 24V=
Timer 15 minutes
Item Weight 8.22Ibs/3.73kg
Item Dimension 15.7x15x9.3 inch
Package Included
  • 1 x Foot Massager
  • 1 x User Manual
  • 1 x AC Adapter
  • 1 x Remote Controller
  • 1 x Stand

Product Diagram

Bob-AND-Brad-721-Foot-Massager-Machine-with-Heatand-Remote-
image01

Massager Operation Guide

Instructions before use

  • Please store this product in a dry place. Do not expose the product to direct sunlight. Place the product over a carpet to minimize the working noise.
  •  How to use

This product uses only the 100-240V~, 50-60Hz power supply. Make sure your indoor voltage fits this specific parameter.

  • Connect the AC power cord to the socket and turn on the massager
  • Place your feet in the massager and press the “Power” on the panel or remote control. When the blue light is on, the massage begins. You can choose different intensities and modes.
  • 15-minute automatic shut-off timer.

Control Panel

  1. Power: Turn the massager ON/OFF.
  2. Knead Intensity: Select the knead intensity low, medium, high, or OFF
  3. Air Pressure: Select the air pressure low, medium, high and MAX. Press the button four times to MAX level, or turn OFF. If the air pres- sure is turned off, the air mode will turn off simultaneously
  4. Air Mode: Select the air mode A, B, C, or OFF.
  5. Heat: Select the heat level low, medium, high, or OFF.

Please follow the icon prompts to control each function via the remote control.

How to insert the stand accessory?

  1. Bob-AND-Brad-721-Foot-Massager-Machine-with-Heatand-Remote-image03 Insert the stand accessory into its corresponding holes at the bottom.
  2. Ensure the accessories are installed according to the directions shown (Do not install backwards).
  3. Lay the product flat on the ground.

Warranty

  • Your foot massager comes with a one-year warranty from the date of purchase. Your BOB AND BRAD Foot Massager, Model 721, is warranted to be free from defects in materials and quality for the product’s life under normal conditions of intended use and service. This warranty extends only to the original retail purchaser and does not extend to retailers or subsequent owners.
  • We will, at our option, repair or replace the Foot Massager, Model 721, without additional charge, for any part or parts covered by these written warranties. No refunds will be given. Repair or replacement is our only responsibility and your only remedy under this written warranty if replacement parts for defective materials are not available. BOB AND BRAD reserve the right to make product substitutions in place of repair or replacement.
  • For warranty service, contact our customer service department at 1-(612)567-3035 or at support@bobandbrad.com to describe the problem. If the problem is deemed within the limited lifetime warranty scope, you will be asked to mail the product at your costs in its original package with proof of purchase, your name, address, and phone number. If the problem is not deemed to be within the scope of the one-year warranty, we will provide a quotation for a repair, respectively, replacement and return shipping fee.
  • This warranty does not cover damage caused by misuse or abuse; accident; attachment of unauthorized accessories; alteration to the product; improper installation; misapplication; lack of reasonable care concerning the product; unauthorized repairs or modifications; improper use of electrical/power supply; normal wear; loss of power; dropped product; malfunction or damage of an operating part as a result of failure to comply with instructions for use or to provide manufacturer’s recommended maintenance; transit damage; theft; neglect; vandalism; or environmental conditions; loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; or any other conditions whatsoever that are beyond the control of BOB AND BRAD. This warranty is void if the product is ever used in a commercial or business environment. The maximum liability of BOB AND BRAD under this warranty is limited to the purchase price paid by the customer for the product covered by the warranty, as confirmed by proof of purchase, regardless of the amount of any other direct or indirect damage suffered the customer.

Product Maintenance

  • Storage
    • When not using the massager, store it back in the box and place it in a dry, well-ventilated, and cool area.
    • Do not twist wires
    • Avoid sharp objects to prevent scratching the surface of the product.
    • Keep out of direct sunlight and high temperatures.
  • Cleaning
    • Unplug the power cord before cleaning.
    • Only use a dry cloth to clean the surface of the product.
    • Do not use corrosive cleaners such as benzene or bleach products
    • The fabric pouch can be removed for cleaning.
  •   Maintenance
    • Keep the product clean and away from moisture.
    • Cover up the product when not in use to avoid dust.

Troubleshooting

Problem Possible Reason Possible Solution
Massager not responding No power Check the power supply.
Function keys are not responding. Restart the massager using the power button

or unplug the device.
Massager suddenly stops working| No power| Check the power supply.
15-minute massage session has ended| Press the “Power” button for another session.
Overheated after continuous use for a long time| Unplug the massager and allow it to cool down for 60 minutes before using it again.
Auto shut-off due to exces­ sive force| Unplug the massager. Lighten the pressure before turning it on again.

A Dedicated Team Just For You

Every Bob and Brad product is backed by a 1-year warranty and an award-winning customer service team. If you are in any way dissatisfied with a product you ordered, we’ll exchange it, replace it or refund your money under the warranty. Simply email us the problem, and we’ll take care of it.

  • Troubleshoot
    Help you solve any issues with your device.

  • Initiate Return
    Provide instructions for replacements, returns and refunds.

  • Product Knowledge
    Answer questions about your device and best practices.

  • Place New Orders
    Help with placing orders online and/or authorized resellers.

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