Bob AND Brad SD-300 Eye Massager User Manual

June 9, 2024
Bob AND Brad

Bob AND Brad SD-300 Eye Massager

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Attention:
This appliance can be used by children from 8 years old and up, as well as people with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given super vision or instruction concerning the use of the appliance in a safe way and understands the hazards involved.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without supervision.
Please read all the contents of this manual and operate the product according to the instructions.

  1. DO NOT use if you have had an eye operation, or if you have any eye diseases such as glaucoma, cataract and amotio retinae.
  2. DO NOT clean the product with water, clean it with cotton soaked in alcohol.
  3. This product has a hot surface; people sensitive to heat should take extra care when using this.
  4. Young children, disabled people, and the elderly should only use this product when properly supervised.
  5. The product is intended for personal use; it is not intended to replace medical care and/or medical devices.
  6. DO NOT use if you have any swelling in the eye area.
  7. DO NOT disassemble the product. DO NOT impact or squeeze its interior lithium battery or expose it to fire.
  8. DO NOT use if the battery has been immersed in water.
  9. DO NOT use in high temperatures or humid environments. Avoid direct exposure to the sun.
  10. Consult your doctor if you have sensitive skin, allergic dermatitis, or orthopedic bio materials.
  11. Remove contact lenses, hairpins, and hair accessories before using.
  12. Start the eye massager AFTER putting it on, in order to avoid damage to the airbag due to over pressure.
  13. Only use the charger (5V 1A, not included) to recharge the eye massager.
  14. You must have your eyes closed while massaging.
  15. DO NOT use sharp objects to scratch this product.

Product Structure

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Technical Parameters

  • Product Name: Eye Massager Model: SD-3O0
  • Input: 5V :–:-: 1 A
  • Rated Voltage: 5V
  • Rated Power: 5W
  • Color: White/Gray

What’s included

  • 1 x Eye Massager
  • 1x USB Cable
  • 1 x User Manual

Wearing the device

Align the cloth cover to your eyes as you put on the device. Adjust the elastic band to the most comfortable and secure position.
Hold the power button for 3-5 seconds to turn on the eye massager.

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Attention
Remove any glasses, contact lenses, hairpins, and hair accessories before use to avoid discomfort.
Do not operate the device with wet hands.

During operation:

  • Default Setting: Air Pressure + Heat + Music
  • Default Timer: 15 minutes

Press power button to change mode:

  • Hold the power button 3-5 seconds to turn on/off the eye massager.
  • Gently press the power button to change the modes.
  • Audio voice will confirm each mode change.

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Key Control

  • Long press the “ ” for startup and shut off.

  • Short press ” ” to change massage program: Mode 1 – Mode 2 – Mode 3 – Mode 4 – Mode 5.

  • Short press” ” to control volume, the volume will turn up/down
    continuously: Medium Volume – High Volume -Low Volume – No Volume.

  • Long press” ” to change the music tracks: Ocean, Sea, and Piano -­en Ambient Running Stream Water — Beach Ambience with Seagulls — Soft Rain

  • Press” ” to change air pressure program: Soft Pressure – Moderate Pressure – Strong Pressure – No Pressure

Wireless/BT Music
BT Pairing Name: Eye Massager
BT is OFF by default.
Massager will play built-in music by default in OFF mode.
Massager will automatically play the BT -paired mobile device’s music after connecting.
It will automatically revert to the built-in music after BT disconnection.

Charging

  1. Use a 5V mobile device charger adapter (not included) to charge your eye massager.
  2. Insert the USB plug into the respective charging adapter’s socket.
  3. Insert the USB C plug into the socket of the device, making sure the USB C is inserted securely in its correct placement.
  4. Plug the charger into the power source.
  5. While charging, the red LED indicator light will glow. When charging is complete, the LED light will shine green. The device will not work while charging is in progress.
  6. The charge duration is approximately 2-3 hours. Disconnect the power adapter after charging is complete.

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FAQ and Troubleshooting

Problem Possible Causes Actions
There is a sound (mechani- cal or air) coming from the device. This is a
normal sound of air pump inflating, the motor working, or air pressure. No

action required.
The device turns off automatically.
The device does not turn on. Buttons are not responsive.
Air pressure is weak.| 1. Battery is low.
2. The 15-minute timer ended.| 1. Charge the device.
2. Turn on the massager again.

Please cut off the power supply in case of any abnormalities until completing the instructions above and contacting our service team.
Do not disassemble the product for maintenance by yourself. Our company will not be liable for product damages or personal injuries therefrom.

Cleaning and Maintenance

Attention
Please turn off the power when cleaning.
Do not use corrosive detergents such as benzene or diluents to clean the product.
Do not expose the device to excessive sun or hot temperatures.

FCC ID:

  • 2AU45SD-001

FCC Statement

This device complies with Part-15 of the FCC Rules.

Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.
FCC Statement NOTE

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions.
However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause any harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Plug the equipment into the outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help with the supplied fastener. DO NOT hang the unit by the power cord.

IC ID:
27352-SD300

IC Station

This device contains license-exempt transmitter(s}/receiver(s} that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s}. Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

Correct Disposal of this product
This marking indicates that this product should not be disposed with other household wastes throughout the EU.
To prevent possible harm to the environment or human health from union- trolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources.
To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe

Dedicated Team Just For You

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Every Bob and Brad product is backed by a 1-year warranty and an award-winning customer service team. If you are in any way dissatisfied with a product you ordered, we’ II exchange it, replace it or refund your money under the warranty. Simply email us the problem, and we’ll take care of it. We will also answer questions about your device and the best practices for its use.

  • Troubleshoot
    Help you solve any issues with your device.

  • Bob-AND-Brad-SD-300-Eye-Massager-10Product Knowledge
    Answer questions about your device and best practices.

  • Initiate Returns
    Provide instructions for replacements, returns and refunds

  • Place New Orders
    Help with placing orders online and/or authorized resellers

Get in Touch.
Call: + 1 612-567-3035 Mon-Fri 9:00AM- -5:30PM (CST)
Email: support@bobandbrad.com
Web: www.bobandbrad.com

Manufacturer (Made in China)
Shenzhen Laige Technology Co., Ltd.
C2-608, 6th Floor, Building C2, Bantian International Center, Longgang District, Shenzhen, Guangdong Provice, 518116 China

US Importer
FLIGE Products LLC
3001 Esperanza Crossing Austin, TX 78758
us
EU Importer
Linkfar Healthcare GmbH
NiederrheinstraBe 71, 40474 Dusseldorf
Germany

UK Importer:
CET Product Service Ltd.
Beacon House Stokenchurch Business Park,
lbstone Rd, Stokenchurch
High Wycombe HP14 3FE UK

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