EPSON WF-7310 Series WorkForce Pro Wireless Wide-Format Printer User Guide

: June 6, 2024
: Epson

Table of Contents

Unpack
Turn on and configure
Install ink cartridges
Load paper
Install software
Mobile printing and voice-activated printing
Any problems?
Need paper and ink?
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

WF-7310 Series
Start Here

IMPORTANT: Before using this product, make sure you read these instructions and the safety instructions in the online User’s Guide.
Note: This printer is designed for use with Epson ® cartridges only, not third-party cartridges or ink. For important ink information, visit www.epson.com/epsonink (U.S.) or www.epson.ca/epsonink (Canada) or see your printer box.

Unpack

Note: Do not open the ink cartridge packages until you are ready to install the ink. Cartridges are vacuum-packed to maintain reliability.

Remove all protective materials from the product.
Open the printer cover until it locks into place and remove all protective materials from inside the product. Caution: Do not touch the flat white cable.
Close the printer cover.

Turn on and configure

Connect the power cord to the back of the product and to an electrical outlet. Caution: Do not connect to your computer yet.
Raise the control panel and turn on the product. Note: If an error code appears, turn off the product and check that no protective material has been left inside the product.
Select your language and time on the LCD screen.
Note: You can change these settings later using the product’s control panel. For more information, see the online User’s Guide.

Install ink cartridges

Caution: Keep the ink cartridges out of the reach of children and do not drink the ink.
Note: The included initial cartridges are designed for reliable printer setup and cannot be used as replacement cartridges or resold. After setup, the remaining ink is available for printing.

Open the printer cover, then open the ink cartridge cover.
Gently shake the ink cartridges and remove them from the packaging.
Remove only the yellow tape from each ink cartridge. Caution: Do not remove any seals, or ink will leak. Do not touch the areas shown above. Doing so may prevent normal operation and printing.
Insert the cartridge in the holder for each color. Press each cartridge down until it clicks. Make sure all cartridges are pushed down into place.
Close the ink cartridge cover, then lower the printer cover.
The product starts charging the ink. Ink charging takes approximately 5 minutes. When you see a completion message on the product’s LCD screen, charging is complete. Caution: Don’t turn off the printer or raise the printer cover while the printer is charging or you’ll waste ink.
Note:
• The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.
• As part of the setup, your product’s serial number will be sent to a secure Epson server so that you can be eligible to participate in programs we may offer from time to time, including the Epson ink replenishment program. You will have a separate opportunity to consent to participate in such programs.

Load paper

See the online User’s Guide for information about loading capacity, available paper types, and sizes, loading envelopes, and using the rear paper feed slot.

Make sure the product is done charging the ink, then pull out the paper cassette.
Slide the side edge guides all the way out and set the front edge guide to the paper size you are using.
Insert the paper with the glossy or printable side down. Note: Make sure the paper is under the arrow mark for your paper type and loaded against the front edge of the cassette.
Slide the edge guides against the paper, but not too tightly.
Keep the cassette flat as you insert it all the way.
Select the paper settings on the product’s control panel.

Install software

Note:

If you are using a Mac or your computer does not have a CD/DVD drive, an Internet connection is required to obtain the product software.
To print from a Chromebook™, go to www.epson.com/support/chromebookprint (U.S.) or www.epson.ca/support/chromebookprint (Canada) for instructions.

Firmware Update Notice: The printer is designed to work only with genuine Epson-branded cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes, and ensure the printer functions as designed. These updates may affect the functionality of third-party ink. Non- Epson branded or altered Epson cartridges that functioned prior to a firmware update may not continue to function.

Make sure the product is NOT CONNECTED to your computer. Windows®: If you see a Found New Hardware screen, click Cancel and disconnect the USB cable.
Insert the product CD (Windows only) or download and run your product’s software package. For the latest software, visit:
www.epson.com/support/wf7310 (U.S.)
www.epson.ca/support/wf7310 (Canada)
Follow the instructions on the computer screen to run the setup program.
When you see the Select Your Connection screen, select one of the following and follow the on-screen instructions:
• Wireless connection
In most cases, the software installer automatically attempts to set up your wireless connection. If the setup is unsuccessful, you may need to enter your network name (SSID) and password.
• Direct USB connection
Make sure you have a USB cable (not included).
• Wired network connection
Make sure you have an Ethernet cable (not included).

Mobile printing and voice-activated printing

Note: You can connect your printer to your network with a smartphone or tablet using iOS or Android™. For instructions, see the online User’s Guide.

Print directly from your Android (v4.4 or later) device*.
Simply connect your printer and device to the same network and tap the menu icon to select the print option.
Turn your mobile device into an intuitive, easy-to-use printing and scanning control center with Epson Smart Panel®. Download the app from your mobile device’s app store.
Print from wherever you are, next to your printer or remotely, with Epson Connect™. Learn more at www.epson.com/connect (U.S.) or www.epson.ca/connect (Canada).
Use voice-activated assistants to print a variety of creative and everyday items from your Epson product.
Simply add your product to an Epson Connect account, then link the account to a voice-activated assistant. See www.epson.com/voice (U.S.) or www.epson.ca/voice (Canada) for more information.
May require the Epson Print Enabler or Mopria Print Service app from Google Play™.

Any problems?

The network setup was unsuccessful.

Print a network connection report to identify network problems and solutions. See the online User’s Guide for instructions.
Make sure you select the right network name (SSID).
If your network has security enabled, make sure you enter your network password (WEP key or WPA passphrase) correctly. Be sure to enter your password in the correct case. • Restart your router (turn it off and then on), then try to connect to it again.
If you see a firewall alert message, click Unblock or Allow to let setup continue.

There are lines or incorrect colors in my printouts.
Run a nozzle check to see if there are any gaps in the printout. Then clean the print head, if necessary. See the online User’s Guide for more information.
The product’s screen is dark.
Make sure your product is turned on, and press any button to wake it from sleep mode.
Setup is unable to find my printer after connecting it with a USB cable.
Make sure your product is securely connected as shown:

User’s Guide
Windows: Click the icon on your desktop or Apps screen to access the online User’s Guide.
Mac: Click the icon in Applications/Epson Software/Guide to access the online User’s Guide.
If you don’t have a User’s Guide icon, go to the Epson website, as described in “Technical Support”.
Videos
Visit www.epson.com/support/wf7310videos (U.S.) or www.epson.ca/support/wf7310videos (Canada) to view support videos (videos available only in English).
Technical support
Visit www.epson.com/support/wf7310 (U.S.) or www.epson.ca/support/wf7310 (Canada) to download drivers, view manuals, get FAQs, or contact Epson.
Call 562-276-7202 (U.S.) or 905-709-2567 (Canada), 6 am to 8 pm, Pacific Time, Monday through Friday, and 7 am to 4 pm,
Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long-distance charges may apply.
Recycling
Epson offers a recycling program for end-of-life hardware and ink cartridges. Please go to www.epson.com/recycle (U.S.) or www.epson.ca/recycle (Canada) for information on how to return your products for proper disposal.

Need paper and ink?

Ensure brilliant results with Epson specialty and plain papers, engineered specifically for Epson printers. Find Epson papers and Epson Genuine Ink at www.epson.com
(U.S. sales) or www.epson.ca (Canadian sales) and at Epson authorized resellers.
Call 800-GO-EPSON (800-463-7766).

WF-7310 replacement ink cartridges

Color	Standard-capacity	High-capacity	Extra high-capacity
Black	4-Jul-23	812XL120	812XXL120
Cyan	12-Oct-23	812XL220	–
Magenta	812320	812XL320	–
Yellow	812420	812XL420	–

EPSON, Epson Smart Panel, and DURABrite are registered trademarks, EPSON Exceed
Your Vision is a registered logomark, and Epson Connect is a trademark of Seiko Epson Corporation.
Designed for Excellence is a trademark of Epson America, Inc.
Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries.
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
Android, Chromebook, and Google Play are trademarks of Google LLC.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.

© 2021 Epson America, Inc., 1/21
CPD-60667