TOPENS RK1100 Automatic Sliding Gate Opener User Manual

: June 14, 2024
: Topens

TOPENS RK1100 Automatic Sliding Gate Opener

TOPENS-RK1100-Automatic-Sliding-Gate-Opener-PRODUCT

Specifications

Model: RK1100(T)
Website:www.topens.com
Email:support@topens.com
Product Dimensions: (not provided)
Product Weight : (not provided)

Product Information

Thank you for purchasing our sliding gate opener. We are sure that the product will be greatly satisfying as soon as you start to use it.
The product is supplied with a user’s manual which encloses installation and safety precautions.
These should be read carefully before installation and operation as they provide important information about safety, installation, operation, and maintenance.
This product complies with recognized technical standards and safety regulations.

Product Usage Instructions

Check Your Gate Before Installation

Before installing the sliding gate opener, it is important to check your gate for any damage or defects that may affect the installation or operation of the opener. Ensure that the gate is in good condition and properly aligned.

General Safety

Ensure that you follow these general safety guidelines when installing and using the sliding gate opener:

Read and follow all warnings, precautions, and instructions provided in the user’s manual.
Periodically check the opener to ensure safe operation.
Dispose of all packaging materials according to the current prescriptions.
Do not make any changes or modifications to the equipment not expressly specified in the user manual, as this could void the warranty.

Preparation for Installation

Before installing the sliding gate opener, make sure to perform the following preparations:

Inspect the product for any damage. If damaged, contact your dealer.
Mount a positive stop on both ends of the ground track for safety.
Refer to the provided Figures for gate installation.

Parts List

The sliding gate opener comes with the following parts:

Extra Parts for RK1100T
Accessories Parts (Included in some models, refers to the actual package)
Optional Accessories Parts List (Available at TOPENS Store)

Technical Specifications & Features

Unfortunately, specific technical specifications and features for the RK1100(T) sliding gate opener are not provided in the user manual. For more detailed information, please visit the TOPENS website or contact their support team.

FAQ

Where can I purchase accessories for the sliding gate opener?

You can purchase accessories for the sliding gate opener at the TOPENS Store.
Refer to the Optional Accessories Parts List in the user manual for available accessories.

What should I do if I experience any issues with my automatic gate opener?

If you experience any issues with your automatic gate opener, please contact TOPENS for technical service or assistance.
You can email them at support@topens.com or call +1 (888) 750 9899 (Toll-Free USA & Canada).
Please read and follow all warnings, precautions and instructions before installation and use.
Periodic checks of the opener are required to ensure safe operation.
Save this manual.

Please record the product model, your email address, etc.

in the spaces provided below. Refer to this list when contacting TOPENS for technical service or assistance with your automatic gate opener.

IMPORTANT)

Street Address, Apartment /Unit, City, State /Province, Zip Code| Country/Region
Approximate Gate Weight (pounds; kg: Other. Please

Specify)

| Approximate Gate Length (feet; meter; Other. Please

Specify)

| Did you purchase any accessories? (Please list

below)

| |
Issue Details

Email Us:support@topens.com
Call: +1 (888) 750 9899 (Toll Free USA & Canada)
Thank you for purchasing our sliding gate opener. We are sure that the products will be greatly satisfying as soon as you start to use them.
The product is supplied with a user’s manual which encloses installation and safety precautions. These should be read carefully before installation and operation as they provide important information about safety, installation, operation, and maintenance.
This product complies with the recognized technical standards and safety regulations.

Check Your Gate Before Installation

CHECK YOUR GATE

Bean operation ceases sno try tet are in WITHOUT THE GATE OPENER.

General Safety

WARNING! An incorrect installation or improper use of the product can cause damage to persons, animals, or properties.
Scrap packing materials (plastic, cardboard, polystyrene, etc.) according to the provisions set out by current standards. Keep nylon or polystyrene bags out of children’s reach.
This product was exclusively designed and manufactured for the use specified in the present documentation. Any other use not specified in this documentation could damage the product and be dangerous.
The factory declines all responsibility for any consequences resulting from improper use of the product, or use which is different from that expected and specified in the present documentation.
Do not install the product in an explosive atmosphere.
The factory declines all responsibility for any consequences resulting from failure to observe Good Technical Practice when constructing closing structures (door, gates, etc.), as well as from any deformation that might occur during use.
Disconnect the electrical power supply before carrying out any work on the installation. Also disconnect any buffer batteries, if fitted.
Fit an omnipolar or magnetothermal switch on the mains power supply, having a contact opening distance equal to or greater than 3,5 mm.
Make sure a residual current circuit breaker with a 30mA threshold is fitted before the power supply mains.
Check that earthing is carried out correctly: connect all metal parts for closure (doors, gates, etc.) and all system components provided with an earth terminal.
Fit all the safety devices (photocells, electric edges, etc.) that are needed to protect the area from any danger caused by squashing, conveying, and shearing.
Position at least one visible indication device, and fix a Warning sign to the structure.
The factory declines all responsibility with respect to the automation safety and correct operation when other supplier’s components are used.
Only use original parts for any maintenance or repair operation.
Do not modify the automation components, unless explicitly authorized by the factory.
Instruct the product user about the control systems provided and the manual opening operation in case of emergency.
Do not allow persons or children to remain in the automation operation area.
Keep radio control or other control devices out of children’s reach, in order to avoid unintentional automation activation.
The user must avoid any attempt to carry out work or repair the automation system and always request the assistance of qualified personnel.
Anything which is not expressly provided for in the present instructions is not allowed.
Before installing the gate opener, check that all moving part as well as the sliding gate is in good mechanical condition, correctly balanced, and open and closed properly.
Save these instructions for future use.

Preparation for Installation

Before proceeding to your opener installation, check if your gate structure is in accordance with the current standards, especially as follows:
The gate sliding track is linear and horizontal. The wheels are suitable for use. The gate should be mounted and moved freely.
Check that the structure is sufficiently strong and rigid and that its dimensions and weights conform to those listed in the specifications table of this document. Make sure that the gate is plumb and level.
The fence posts must be mounted in concrete.
The gate does not bind or drag on the ground.
The gate manual operation can be carried out smoothly throughout its entire run, and there is no excessive side slipping.
The opening and closing gate stops are positioned.
WARNING: Remember that control devices are intended to facilitate gate operation, but can not solve problems due to any defects or deficiency resulting from failure to carry out correct installation or maintenance.
Take the product out of its packing and inspect it for damage. Should it be damaged, contact your dealer. Remember to dispose of its components (cardboard, polystyrene, nylon, etc.) according to the current prescriptions.
Refer to the following Figures for gate installation.
Using the post or wall as a stop, either directly or indirectly, is not recommended so as to protect the post or wall against damaging shock from the sliding gate.

Parts List

TOPENS-RK1100-Automatic-Sliding-Gate-Opener-FIG-6

Extra Parts for RK1100T

Accessories Parts (Included in some models, refers to the actual package)

Optional Accessories Parts List (Available at TOPENS Store)

Replacement Parts

WARNING: Changes or modifications not expressly specified by this user manual, TOPENS could void the warranty of this equipment.

Technical Specifications & Features

Specifications

Features

Midway mode.
Quick selection for the gate open/close direction
Reliable rolling code technology for remote control
Emergency release key in case of power failure
Stop in case of obstruction during gate opening
Reverse in case of obstruction during gate closing
Built-in adjustable auto-close (1-99 seconds)
Built-in max. Motor Running Time (MRT) for multiple safety protection (90 seconds)
Reliable electromagnetism limit for easy adjustment
Can be equipped with a wide range of accessories
Easy to install, and minimum maintenance requirement

Installation Overview

TOPENS-RK1100-Automatic-Sliding-Gate-Opener-FIG-12

Installation of the Opener Caution:

Be sure that the opener is installed in a level and paralleled position and is properly secured. Improper installation could result in property damage, severe injury, and/or death.
Before starting installation, ensure that there is no point of friction during the entire movement of the gate and there is no danger of derailment.
Ensure that the safety side panels are present.
Necessary Tools: The following tools may be necessary to install the Gate opener. Screwdrivers, an electric hammer, wire cutters and a wire stripper, a socket set.
When installing the opener, you should have or build a concrete pad to support the base plate of the opener in order to maintain proper stability.
The installation proceeds are as follows.

Dig a hole for a concrete pad which should be approximately 40 x 24 x 30cm (16”x 9.5”x 12”).
- It may protrude 10 cm (4”) above ground and 20 cm (8”) in depth underground. Increase the pad height if necessary to protect the system from flooding, heavy snow, etc.
Prepare one or more conduits for the electrical cables before pouring concrete.
- Remember that cable conduits have to pass through the hole in the opener base.
Pour concrete and before it starts to harden, check that it is parallel to the gate leaf and perfectly level.
Make sure the position of Expansion Tubes were placed according to the position of mounting holes on the opener base.
Mount the opener to the Concrete Pad. It’s only a temporary installation. Further adjustment will be required when installing the rack.

Manual Operation

You can open the gate manually when power fails. The opener should be put in the manual (emergency release) position before fitting the rack and installing the opener and limit switch. The process is as follows:
Insert the Release Key and turn it in clockwise 90°, then pull the release handle in clockwise 90° to disengage the clutch between the gear shaft and motor. Now the opener is in manual operation.

Fit the Plastic Rack Reinforced with Steel

Start with a gate in the closed position
Prepare the plastic rack (you can order an extra rack from a dealer if necessary).
Put one end of the rack section on the gear of the opener as a temporary support.
Make rack level and mark the rack’s mounting holes (four holes for light duty or six holes for heavy duty) on the gate.
Fit the rack by self-threading screws. This kind of plastic rack is quieter and allows height adjustments to be made even after it has been fixed. Please keep a 1.0mm space between the rack and the gear to avoid the weight of the gate effect on the opener.

Fit the galvanized steel rack

Start with the gate in a closed position
There are four sections of steel rack which are one meter in length, each section for a standard package. You can order an extra rack from a dealer if necessary.
Put one end of the rack section on the gear of the opener as a temporary support.
- Make rack level and mark the rack’s mounting holes (three holes) on the gate.
Weld the rack nut on the gate as mark and connect the rack to the gate using the bolt provided. Before welding, please keep 1.0mm space between the rack and the gear to avoid the weight of the gate leaf effect on the opener.

Installation of the Magnets

Before installing the limit switch, make sure the gate opener is put in manual operation. (the clutch connected with the gear shaft is disengaged) and the mains power supply is disconnected.
Position the S&N Magnet Components approximately on the gate and move the gate by hand to fix them in place.

Fit magnets bracket

Push the gate fully closed by hand. Locate and install the magnet bracket so that the opener will stop at the desired close position when the close limit switch approaches it.
Push the gate fully open by hand. Locate and install the magnet bracket so that the opener will stop at the desired open position when the open limit switch approaches it.
The magnet component with the S pole outside must be installed on the left side and the magnet component with the N pole outside must be installed on the right side from the view inside of the property.
Ensure the magnet center aligns with the marked line above!
The magnets should be 25~30mm (1~1.2”) away from the Limit Switch Box. If it is too near or too far, the switches will fail to work.
Adjust the position of the magnets until the positions of the opening and closing meet the requirements.
Warning: Improper magnet installation may cause the gate to crash into the end barrier, which is very dangerous!

Important:

Check that the rack teeth must engage the gear teeth throughout their full thickness. If not, adjust the position of the opener and/or place a few shims between the rack and gate.
Manually slide the gate leaf to ensure the rack is proper on the gear of the opener.
Repeat the same steps of the first rack section to install the rest rack sections until the proper length is reached.
Cut away any excess of the rack
(Note: rack length must be longer than actual travel of the gate)
Thoroughly fasten the four nuts as well as spring washers onto expansion bolts tightly, enabling the opener to be firmly secured on the concrete pad during the whole gate travel.

Connecting of Power Supply

WARNING: NEVER connect the gate opener to the power outlet before all the installations have been done.
The power supply cord should be at least 3×0.75mm2 (3C×18AWG). Connect the live wire and neutral wire to the “L” (2) and “N” (1) terminal of the control board respectively; and connect the earth wire to “PE”.
NOTE: The power supply cord is not included in the package.

Connecting of the Control Board

Motor
- The BLACK wire of the motor should be connected to the “3” terminal.
- The YELLOW wire of the motor should be connected to the “4” terminal.
- The RED wire of the motor should be connected to the “5” terminal.
Start Capacitor
- The two wires of the start capacitor should be connected to the “4” terminal and “5” terminal.
Limit Switches
- The YELLOW wire of the limit switches should be connected to the “8” terminal.
- The BLACK wire of the limit switches should be connected to the “9” terminal.
- The RED wire of the limit switches should be connected to the “10” terminal.
Warning Light (Optional)
- One wire of the warning light should be connected to the “6” terminal, another should be connected to the “7” terminal.
Photocell Beam System (PBS) (Optional)
- Remove the jumper wire which has been connected between 12# and 13# terminals and then use a 2-core cable to connect the “+ ~” terminal of the photocell’s emitter to the “11” terminal, the “- ~” terminal to the “13” terminal. Also the “+ ~” and “- ~” terminals of the photocell’s receiver should be connected to the “11” and “13” terminals in parallel.
- Use another 2-core cable to connect the “COM” terminal of the receiver to the “13” terminal, and the “NC” terminal to the “12” terminal.
Reflection Photocell Sensor (optional)
- The “AC10-25V/DC12-30V” terminals of the reflection photocell sensor should be connected to the “11” and “13” terminals, no matter the polarity.
- The “NC” terminal should be connected to the “12” terminal.
- The “COM” terminal should be connected to the “13” terminal.
Wired Keypad (12VDC) (Optional)
- The RED wire of the wired keypad should be connected to the “11” terminal.
- The BLACK wire of the wired keypad should be connected to the “13” terminal.
- The PURPLE wire of the wired keypad should be connected to the “13” terminal.
- The BLUE wire of the wired keypad should be connected to the “14” terminal.
Push Button (Optional)
- The push button should be wired to the “13” and “14” terminals. The gate operator works alternately by pushing the button (open-stop-close-stop-open).
External receiver (optional)
- The RED wire of the external receiver should be connected to the “#11” terminal. The BLACK wire of the external receiver should be connected to the “#13” terminal.
- The BROWN wire of the external receiver should be connected to the “#14” terminal.
HomeLink Remote Control Kit (optional)
- The “1” terminal should be connected to the “13” terminal.
- The “2” terminal should be connected to the “14” terminal.
- The “DC+” terminal should be connected to the “11” terminal.
- The “DC-” terminal should be connected to the “13” terminal.

Setting of the Control Board

WARNING: Ensure the gate opener is powered off when you make any adjustments to the gate opener. Keep away from the gate while you set the gate opener system in case of an unexpected gate moving. Carefully adjust the DIP switches to avoid the risk of machine damage and injury or death. Always ask the help of a professional technician /electrician if you have any questions.
DIP Switches
The DIP switches are used to set the running time of the motor in pedestrian mode, enable/disable the auto close function of the gate operator, and fast change the open/close direction which is determined by the position of the gate operator installed.
DIP Switch #1–#2: Running time of the motor in Midway Mode
DIP Switch #1: ON – 2 Seconds OFF – 0
DIP Switch #2: ON – 4 Seconds OFF – 0
NOTE: The midway mode function will be disabled if both DIP switches are turned off. Factory default setting is disabled. The midway mode could be activated by pressing button B of the remote control when the gate is in the fully closed position.
DIP Switch #3: Auto close function enabled/disabled
DIP Switch #3: ON – auto close function enabled OFF –auto close function disabled
The auto-close function of the opener has been enabled. Factory default setting is disabled.
Important Note: When the auto close function is enabled, the photocell sensor is highly recommended to be installed with the gate opener for safety.
DIP Switch #4: Left/Right Open

Potentiometers

Potentiometers A and B are used to adjust the stall force and auto close time of the gate operator separately. Turn potentiometer A clockwise to increase the stall force, and turn it counter-clockwise to decrease the stall force.
Turn potentiometer B clockwise to increase the auto close time, and turn it counter-clockwise to decrease the auto close time, the auto close time could be adjusted steplessly from 1 to 99 seconds.
WARNING: Photocell is highly recommended to be installed with the gate opener as entrapment protection for safety when you set stall force to maximum.

Test the Reversing Sensitivity

For the sake of safety, it is very important to test the reversing sensitivity as soon as the control board set is finished.
The reversing sensitivity adjustment is an inverse correlation with stall force adjustment in potentiometer A. In other words, the stall force level is higher; the reversing sensitivity level is lower.
Put an immobile object along the gate path, and then operate the gate to strike it during the close cycles. The gate must reverse as soon as an object is struck with it. If the gate doesn’t reverse, please increase the reversing sensitivity by turning the potentiometer
An in the counter-clockwise direction. (Turning the stall force potentiometer toward to MIN position to increase the reversing sensitivity)
Note : If the sensitivity setting is too high, the gate will stop or reverse very easily by itself while there is little obstruction or resistance such as strong wind or heavy snow sometimes.
Note : Always check the gate reversing function every each time of control board set or restart after power off.

How to Program or Erase the Remote

The remote MUST be programed to the opener BEFORE OPERATING. Please follow the steps to program the remote.
Activate the opener only when gate is in full view, free of obstruction and properly adjusted. No one should enter or leave gate area while gate is in motion. DO NOT ALLOW CHILDREN to operate push button or remote.
DO NOT ALLOW CHILDREN TO PLAY NEAR THE GATE.
If you purchase additional remote controls, the gate opener must be programmed to accept the new remote code.
If you lose one of any remote control, please erase and reprogram all other remote controls to have a new code for safety.

Program the remote

Press and release the LNSW button, the LEARN LED light will be on, and then press the key A or B on the remote twice in 2 seconds, the LEARN LED light will flash for 4 seconds. Now the remote has been programmed successfully.

Erase all the remote codes

Press and hold the LNSW button until the LEARN LED light is off. Now all remote codes have been erased.
NOTE: Max. 8 remotes can be programmed for the opener. An External Receiver (optional) allows up to 250pcs remotes to be programmed for the opener.
Our Universal External Receiver is also compatible with other brands of swing gate openers, sliding gate openers, and garage door openers.

How to Use the Remote to Operate Your Gate Opener

Each remote has four buttons, from top to bottom separately A, B, C, and D. You may use this remote to operate as many as 4 sets of TOPENS swing gate openers or 1 set of TOPENS sliding gate openers and 2 sets of TOPENS swing gate openers.

Use this remote to only operate the TOPENS swing gate opener A, B, C, and D four buttons share the same function once they are programmed with the TOPENS swing gate opener. You may choose any button to program it with our swing gate opener. Every press of the button is able to activate the gate opener to work alternately (open-stop-close-stop-open).
Use one remote to operate TOPENS swing gate opener & sliding gate opener at the same time

All of TOPENS sliding gate openers have midway mode. Button B is designed to realize the midway function (refer to more details in our TOPENS sliding gate opener manual). So it is a must program button A with the sliding gate opener, while you may program either the C button or the D button with the TOPENS swing gate opener.

Wireless Keypad Programming

You can follow the below steps to program the wireless keypad to the opener. Press the LNSW button until the LEARN LED is ON, and then release the button. Then press the “OK” button on the keypad and LEARN LED will flash for 3 seconds and then be OFF which indicates the keypad has been programmed successfully. You can use the default password “888888” to operate the opener after programming. You can press “PIN” “8 8 8 8 8 8” and then press “OK” to confirm to operate the opener.
Also, you can change the password of the keypad by following the below steps. Press “PIN” and then input the six digits old password and then press ”PIN” again, and the LEARN LED will be ON. Input the six digits new password and then press the “PIN” to confirm the new setting, The LEARN LED will flash for 3 seconds and then be OFF which indicates the password has been changed successfully. You can press “PIN” “6 digits new password” and then press “OK” to confirm to operate the opener.
NOTE: Every step for pressing the button during the program must be finished within 1 second to ensure successful programming.

Troubleshooting

Have a multimeter to check voltage and continuity. Use caution when checking high-voltage terminals.

Symptom

|

Possible Solution(s)

---|---
The opener does not run.|

Check the input voltage of the control board. It should be local AC electricity.
Check the fuse in the control board. Replace the fuse if it is burnt out.
Ensure the remote control has been programmed to the control board before operating.
The thermal protector is working because of the high temperature after a long working time. Please wait for 20 minutes to let the motor become cold.
Check the installing position of the limit magnets. The opener would not run if both of the limit switches were activated by one magnet.

| 6. Check the limit switch. Remove the wire connection of the limit switch which is connected to the 8#, 9#, and 10# terminals of the control board, and then use a jumper wire to short the 3 terminals together to try it again. Replace the limit switch if the motor can run in both directions.

7. Check the control board. Replace the control board as necessary.

---|---
Remote control does not work.| 1. The indicator light of the remote control is not on. Check the battery in your remote control. Replace the battery as necessary.

2. The distance you use the remote is too far away from the opener. Try it again closer.

3. Remote control is not suitable for the receiver. After making sure the codes are correct, erase remote controls and then re-program the codes in the device.

4. Check the control board. Replace the control board as necessary.

The gate starts but it is immediately stopped or reverse| 1. Check the wire connection of the hall sensor board with the main control board.

2. The opening force or closing force is adjusted too small. Turn the Potentiometer A to increase the force.

3. Disconnect the gate from the gate opener and check that the gate slides freely without any binding.

4. Check the control board. Replace the control board as necessary.

The gate opens but stops and will not return.| 1. Check the installing position of the magnets. The opener would not run if both of the limit switches were activated by one magnet.

2. Check the limit switch. Remove the wire connection of the limit switch which is connected to the 8#, 9#, and 10# terminals of the control board and then use a jumper wire to short the 3 terminals together to try it again. Replace the limit switch if the motor could run in both directions.

3. Check the control board. Replace the control board as necessary.

The gate can open, but fails to close.| 1. Photocell is obstructed. Remove obstruction.

2. Check the limit switch. Remove the wire connection of the limit switch which is connected to the 8#, 9#, and 10# terminals of the control board and then use a jumper wire to short the 3 terminals together to try it again. Replace the limit switch if the motor could run in both directions.

3. Check the control board. Replace the control board if necessary.

The gate will open automatically instead of close after the auto close time| Ensure the DIP 4# has been set correctly according to the installation for “Left Open” or “Right Open”
The motor runs but the gate doesn’t move.| Ensure the clutch for emergency release is adjusted properly and is not slipping.

Maintenance

Every six months check the following items for proper operation of the unit.
Lubricate shafts and sprockets.
Keep the operator clean at all times.
Check and tighten anchor bolts.
Check for loose or corroded wire
Ensure the operator is well earthed, and correctly terminated.
Always check the Stop/Reverse in case of obstruction function when performing any maintenance. If this function can’t be made operable, remove this operator from service until the cause of the malfunction is identified and corrected.

European Representative (NOT TOPENS CUSTOMER SERVICE)

Qing UG (haftungsbeschränkt)
Undinestraße 7, 12203 Berlin
Germany pmdheinrich@gmail.com
+49 176 62179550
According to the Waste of Electrical and Electronic Equipment (WEEE) directive, WEEE should be separately collected and treated. If at any time in the future, you need to dispose of this product please do NOT dispose of this product with household waste. Please send this product to WEEE collecting points where available.
Feedback & Review
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Should you have any need to contact us, the info below will help you get in touch:
TOPENS Website www.topens.com
Contact Us:
E-mail: support@topens.com
Kindly include your Product Model, Purchasing Date and site, Order #, and contact information. All your concerns will be replied within 24 hours. Tel: +1 (888) 750 9899 (Toll Free USA & Canada)
Email Us:support@topens.com
Call: +1 (888) 750 9899 (Toll Free USA & Canada)