TOPENS CK500 Sliding Gate Opener User Manual

CK500 Sliding Gate Opener
User Manual

CK500 Sliding Gate Opener

OPENS Website
www.topens.com
Email: support@topens.com

• Please read and follow all warnings, precautions, and instructions before installation and use.
• Periodic checks of the opener are required to ensure safe operation.
• Save this manual.

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Thank you for purchasing our sliding gate opener. We are sure that the products will be greatly satisfying as soon as you start to use it.
The product is supplied with a user’s manual which encloses installation and safety precautions. These should be read carefully before installation and operation as they provide important information about safety, installation, operation, and maintenance. This product complies with the recognized technical standards and safety regulations.

Check Your Gate before Installation

CHECK YOUR GATE
Before installation, please make sure that the gate itself can be opened and closed smoothly & freely BY HAND WITHOUT THE GATE OPENER.

General Safety

WARNING! An incorrect installation or improper use of the product can cause damage to persons, animals, or properties.

• Scrap packing materials (plastic, cardboard, polystyrene, etc.) according to the provisions set out by current standards. Keep nylon or polystyrene bags out of children’s reach.
• This product was exclusively designed and manufactured for the use specified in the present document. Any other use not specified in this documentation could damage the product and be dangerous.
• The factory declines all responsibility for any consequences resulting from improper use of the product, or use which is different from that expected and specified in the present document.
• Do not install the product in an explosive atmosphere.
• The factory declines all responsibility for any consequences resulting from failure to observe Good Technical Practice when constructing closing structures (door, gates, etc.), as well as from any deformation which might occur during use.
• Disconnect the electrical power supply before carrying out any work on the installation. Also disconnect any buffer batteries, if fitted.
• Fit an omnipolar or magnetothermal switch on the mains power supply, having a contact opening distance equal to or greater than 3,5 mm.
• Make sure a residual current circuit breaker with a 30mA threshold is fitted before the power supply mains.
• Check that earthing is carried out correctly: connect all metal parts for closure (doors, gates, etc.) and all system components provided with an earth terminal.
• Fit all the safety devices (photocells, electric edges, etc.) which are needed to protect the area from any danger caused by squashing, conveying, and shearing.
• Position at least one visible indication device, and fix a Warning sign to the structure.
• The factory declines all responsibility with respect to automation safety and correct operation when other suppliers’ components are used.
• Only use original parts for any maintenance or repair operation.
• Do not modify the automation components, unless explicitly authorized by the factory.
• Instruct the product user about the control systems provided and the manual opening operation in case of emergency.
• Do not allow persons or children to remain in the automation operation area.
• Keep radio control or other control devices out of children’s reach, in order to avoid unintentional automation activation.
• The user must avoid any attempt to carry out work or repair on the automation system, and always request the assistance of qualified personnel.
• Anything which is not expressly provided for in the present instructions is not allowed.
• Before installing the gate opener, check that all moving part as well as the sliding gate is in good mechanical condition, correctly balanced, and open and closes properly.
• Save these instructions for future use.

Preparation for Installation

Before proceeding to your opener installation, check if your gate structure is in accordance with the current standards, especially as follows:
The gate sliding track is linear and horizontal, and the wheels are suitable， the gate should be mounted and move freely. Check that the structure is sufficiently strong and rigid, Make sure that the gate is plumb and level. The fence posts must be mounted in concrete. The gate does not bind or drag on the ground.

• The opening and closing gate stops are positioned.

WARNING: Remember that control devices are intended to facilitate gate operation, but can not solve problems due to any defects or deficiencies resulting from failure to carry out correct installation or maintenance. Take the product out of its packing and inspect it for damage. Should it be damaged, contact your dealer. Remember to dispose of its components (cardboard, polystyrene, nylon, etc.) according to the current prescriptions.
Refer to the following Figures for gate installation.
Using the post or wall as a stop, either directly or indirectly, is not recommended so as to protect the post or wall against damaging shock from the sliding gate. For the sake of safety, a positive stop must be mounted on the two ends of the ground track. **** Keep the 3″ distance at least between operator and chain bracket if the roller hit a Positive stop in an accident.

****Keep the 3″ distance at least between operator and chain bracket if the roller hit a Positive stop in an accident.

Parts List

Accessories Parts (Included in some models, refers to the actual package)

Optional Accessories Parts List (Available at OPENS Store)

Replacement Parts

WARNING: Changes or modifications not expressly specified by this user manual, OPENS could void the warranty of this equipment.

Technical Specifications & Features

Specifications

| CK500
Power input:| 110-120V/60Hz or 220-240V/50Hz
Motor voltage:| 120VAC or 230VAC
Rated power:| 300W
Gate moving speed:| 21 cm/s (8.3 in/s)
Max gate weight:| 600kg (1300Ibs)
Environmental conditions:| -20 C— +50 C (-4°F to 122°F)
Protection class:| IP44

Features:

• Midway mode.
• Quick selection for the gate open/close direction
• Reliable rolling code technology for remote control
• Emergency release key in case of power failure
• Stop in case of obstruction during gate opening
• Reverse in case of obstruction during gate closing
• Built-in adjustable auto-close (1-99 seconds)
• Built-in max. Motor Running Time (MRT) for multiple safety protection (90 seconds)
• Reliable electromagnetism limit for easy adjustment
• Can be equipped with a wide range of accessories
• Easy to install, and minimum maintenance requirement
• Get the desired chain tension by adjusting the chain bolts

Installation Overview

Installation of the Opener

Caution:

• Be sure that the opener is installed in a level and paralleled position. Improper installation could result in property damage, severe injury, and/or death.
• Before starting the installation, ensure that there is no point of friction during the entire movement of the gate and there is no danger of derailment.
• Ensure that the safety side rollers are present. Necessary Tools: The following tools may be necessary to install the Gate opener. You will need screwdrivers, an electric drill, wire cutters, a wire stripper, a socket set, and possibly access to a welder.

When installing the opener, you should build a concrete pad to support the base plate of the opener in order to maintain proper stability.

The installation proceeds are as follows:

1. Assemble the Base Plate and fix the Opener to the Base Plate.
2. Dig a hole for a concrete pad which should be approximately 60 x 32 x 35cm (24〞x 13〞x 14〞). It may protrude 10 cm (4”) above ground and 25 cm (10”) in depth underground. Increase the pad height if necessary to protect the system from flooding, heavy snow, etc.
3. Prepare one or more conduits for the electrical cables before pouring concrete. Remember that cable conduits have to pass through the hole on the base.
4. Pour the concrete and before it starts to harden, check that it is parallel to the gate leaf and perfectly level.
5. Mark the position of four expansion anchors according to the position of the mounting hole on the base plate. Double-check your marking, move the base plate, and drill the 4 holes using a 14mm (9/16”) masonry bit. Put the 4 expansion anchors (provided) into the holes and firmly tighten.
6. Mount the base plate to the concrete Pad and firmly tighten it, enabling the opener to be firmly secured on the concrete pad during the whole gate travel.

Manual Operation

You can open the gate by manual when power fails. And the opener should be put in the manual (emergency release) position before fitting the rack and installing the opener and limit switch. The process is as follows:
Insert the Release Key and turn it clockwise 90°, then pull the release handle clockwise 90° to disengage the clutch between the gear shaft and motor. Now the opener is in manual operation.

Installation of chain and chain brackets

Chain Brackets

1. Please refer to the below chain brackets figure, which shows the “U” bolt, “L” bracket, and chain bolt. Use the “U” bolts (square or round) to attach the chain brackets to the gate ramp.
2. If Both the square bolts and round bolts are not fit the gate frame, use the appropriate bolts to attach the chain brackets to the gate frame.

How to install the chain

1.  Place the chain around the top of the idler wheels and under the drive sprocket in the chain box.
2. Connect a chain bolt to one end of the chain from the chain box by using the master link. Then insert the chain bolt to the L bracket and fix them each other with washers and nuts temporarily. (Nuts will be further adjusted for a proper chain tension later)
3. Connect the second chain bolt with another end of the chain from the chain box, then attach the bolt to the L bracket on the opposite end of the gate using the washers and nuts.
4. Make sure that the chain is lined up exactly with the position where the chain is on the chain idler wheel.
5. Remove the unwanted length of the chain. Set appropriated chain tension by adjusting two chain bolts of both ends.
6. The chain brackets must be mounted to the same height as the chain on the idler wheels.
7. Make sure there is a 1” distance at least between the wheel cover and the gate after you position the base plate.

Installation of the Magnets

Before installing the limit switch, make sure the gate opener is put in manual operation. (the clutch connected with the gear shaft is disengaged) and the mains power supply is disconnected. Position the two Magnet Components approximately on the gate and move the gate by hand to fix them in place.
Fit magnets bracket
Push the gate fully closed by hand. Locate and install the magnet bracket so that the opener will stop at the desired close position when the close limit switch approaches it.
Push the gate fully open by hand. Locate and install the magnet bracket so that the opener will stop at the desired open position when the open limit switch approaches it.
The magnet component with the N pole must be installed on the left side and the magnet component with the S pole must be installed on the right side from the view inside of the property.
Ensure the magnet center aligns with the marked line above!
The magnets should be 25~30mm away from the Limit Switch Box. If it is too near or too far, the switches will fail to work. Adjust the position of the magnets until the positions of the opening and closing meet the requirement.
Warning: Improper magnets installation may cause the gate to crash into the end barrier, which is very dangerous!

connecting Power Supply

WARNING: NEVER connect the gate opener to the power outlet before all the installations have been done.
The power supply cord should be at least 3×0.75mm2(3C×18AWG). Connect the live wire and neutral wire to the “L” (2) and “N” (1) terminal of the control board respectively, and connect the earth wire to “PE”.
NOTE: The power supply cord is not included in the package.

Connecting of the Control Board

1. Motor
   The BLACK wire of the motor should be connected to the “3” terminal.
   The YELLOW wire of the motor should be connected to the “4” terminal.
   The RED wire of the motor should be connected to the “5” terminal.

2. Limit Switches
   The YELLOW wire of the limit switches should be connected to the “8” terminal.
   The BLACK wire of the limit switches should be connected to the “9” terminal.
   The RED wire of the limit switches should be connected to the “10” terminal.

3. Warning Light (Included in some models, refers to the actual package)
   One wire of the warning light should be connected to the “6” terminal, another should be connected to the “7” terminal.

4. Start Capacitor
   The two wires of the start capacitor should be connected to the “4” terminal and “5” terminal.

5. Photocell Beam System (PBS) (Included in some models, refers to the actual package)
   Use a 2-core cable to connect the “+ ~” terminal of the photocell’s emitter to the “11” terminal, and the “- ~” terminal to the “13” terminal. Also the “+ ~” and “- ~” terminals of the photocell’s receiver should be connected to the “11” and “13” terminals in parallel.
   Use another 2-core cable to connect the “COM” terminal of the receiver to the “13” terminal, and the “NC” terminal to the “12” terminal.
   TIPS
   The terminals 12 and 13 on the control board should be shorted if the photocell beam system (optional) does not use. A wire jumper has been used for short to terminals 12 and 13 in the factory.
   Please check if this wire jumper is missing or keep the photocell in alignment when the gate can open but fails to close.

6. Wired Keypad (12VDC) (Optional)
   The RED wire of the wired keypad should be connected to the “11” terminal. The BLACK wire of the wired keypad should be connected to the “13” terminal. The PURPLE wire of the wired keypad should be connected to the “13” terminal. The BLUE wire of the wired keypad should be connected to the “14” terminal.

7. Push Button (Optional)
   The push button should be wired to the “13” and “14” terminals. The gate operator works alternately by
   pushing the button (open-stop-close-stop-open).

8. External receiver (optional)
   The RED wire of the external receiver should be connected to the “#11” terminal. The BLACK wire of the external receiver should be connected to the “#13”  terminal. The BROWN wire of the external receiver should be connected to the “#14” terminal.

The setting of the Control Board

WARNING: Ensure the gate opener is Power Off when you make any adjustment to the gate opener. Keep away from the gate during you set the gate opener system in case of unexpected gate moving. Carefully adjust the DIP switches to avoid the risk of machine damage and injury or death. Always ask the help of a professional technician /electrician if you have any questions.

1. DIP Switches
   The DIP switches are used to set the running time of the motor in pedestrian mode, enable/disable the auto-close function of the gate operator, and fast change the open/close direction which is determined by the position of the gate operator installed.
   DIP Switch #1–#2: Running time of the motor in Midway Mode
   DIP Switch #1: ON – 2 Seconds OFF – 0
   DIP Switch #2: ON – 4 Seconds OFF – 0 NOTE: The midway mode function would be disabled if both DIP switches are turned off. The factory default setting is disabled. The midway mode could be activated by pressing button B of the remote control when the gate is in the full closed position.DIP Switch #3: Auto close function enabled/disabled
   DIP Switch #3: ON – auto close function enabled OFF –auto close function disabled Important Note: When the auto close function is enabled, the photocell sensor is highly recommended to be installed with the gate opener for safety. DIP Switch #4: Left/Right Open

2. Potentiometers
   Potentiometers A and B are used to adjust the stall force and auto-close time of the gate operator separately. Turn potentiometer A clockwise to increase the stall force, and turn it counter-clockwise to decrease the stall force.

WARNING: Photocell is highly recommended to be installed with the gate opener as entrapment protection for safety when you set stall force to the maximum. Turn potentiometer B clockwise to increase the auto close time, and turn it counter-clockwise to decrease the auto close time, the auto close time could be adjusted gradually from 1 to 99 seconds.

Test the Reversing Sensitivity

For the sake of safety, it is very important to test the reversing sensitivity as soon as the control board set is finished.
The reversing sensitivity adjustment is an inverse correlation with stall force adjustment in potentiometer A. In another word, the stall force level is higher; the reversing sensitivity level is lower.
Put an immobile object along the gate path, and then operate the gate to strike it during the close cycles. The gate must reverse as soon as the object is struck with it. If the gate doesn’t reverse, please increase the reversing sensitivity by turning the potentiometer A in a counter-clockwise direction. (Turning the stall force potentiometer toward to MIN position to increase the reversing sensitivity)
Note 1: If the sensitivity setting is too higher, the gate will stop or reverses very easily by itself while there is little obstruction or resistance such as strong wind or heavy snow sometimes.
Note 2: Always check the gate reversing function every time of control board is set or restarted after powering off.

How to Program or Erase the Remote

• The remote MUST be programmed to the opener BEFORE OPERATING. Please follow the steps to program the remote.
• Activate the opener only when the gate is in full view, free of obstruction, and properly adjusted. No one should enter or leave the gate area while the gate is in motion. DO NOT ALLOW CHILDREN to operate the push button or remote. DO NOT ALLOW CHILDREN TO PLAY NEAR THE GATE.
• If you purchase additional remote controls, the gate opener must be programmed to accept the new remote code.
• If you lose one of any remote control, please erase and reprogram all other remote controls to have a new code for safety.

Wireless Keypad Programming
You can follow the below steps to program the wireless keypad to the opener. Press the LNSW button until the LEARN LED is ON, and then release the button. Then press the “OK” button on the keypad and LEARN LED will flash for 3 seconds and then be OFF which indicates the keypad has been programmed successfully. You can use the default password “888888” to operate the opener after programming. You can press “PIN” “8 8 8 8 8 8” and then press “OK” to confirm to operate the opener.
Also, you can change the password of the keypad follow the below steps. Press “PIN” and then input the six digits’ old password and then press ”PIN” again, the LEARN LED  will be ON. Input the six digits’ new password and then press the “PIN” to confirm the new setting, LEARN LED will flash for 3 seconds and then be OFF which indicates the password has been changed successfully. You can press “PIN” “6 digits new password” and then press “OK” to confirm to operate the opener.

Program the remote
Press and release the LNSW button, and the LEARN LED light will be on, then press the key A or B on the remote two times in 2 seconds, between the two times HOLD ON
FOR A MOMENT, the LEARN LED light will flash for 4 seconds. Now the remote has been programmed successfully.
Erase all the remote codes
Press and hold the learn button until the LEARN light is off. Now all remote codes have been erased.

• Max. 8 remotes can be programmed for the opener. An External Receiver (optional) allows up to 250pcs remotes to be programmed for the opener. OPENS ERM12 Universal External Receiver is available at OPENS Store.
• OPENS ERM12 Universal External Receiver is also compatible with other brand swing gate openers, sliding gate openers, and garage door opener

How to Use the Remote to Operate Your Gate Opener

Each remote has four buttons, from top to bottom separately A, B, C, and D. You may use this remote to operate as many as 4 sets of open swing gate openers or 1 set of OPENS sliding gate openers and 2 sets of open swing gate openers.

1. Use this remote to only operate OPENS swing gate openers A, B, C, and D four buttons have the same function once they are programmed with OPENS swing gate opener. You may choose any button to program it with our swing gate opener. Every press of the button is able to activate the gate opener to work alternately (open-stop-close-stop-open).
2. Use one remote to operate OPENS swing gate opener & sliding gate opener at the same time

All OPENS sliding gate openers have midway mode. Button B is designed to realize the midway function (refer to more details in our OPENS sliding gate opener manual). So it is a must program button A with sliding gate opener, while you may program either the C button or D button with OPENS swing gate opener.

Wireless Keypad Programming

You can follow the below steps to program the wireless keypad to the opener. Press the LNSW button until the LEARN LED is ON, and then release the button. Then press the “OK” button on the keypad and LEARN LED will flash for 3 seconds and then be OFF which indicates the keypad has been programmed successfully. You can use the default password “888888” to operate the opener after programming. You can press “PIN” “8 8 8 8 8 8” and then press “OK” to confirm to operate the opener.

NOTE: Every step for pressing the button during the program must be finished within 1 second to ensure successful programming.

Troubleshooting

| Need help or have questions? DO NOT RETURN to the store. Visit www.topens.com to CONTACT US.
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Have a multimeter to check voltage and continuity. Use caution when checking high-voltage terminals.

should be local AC electricity.
2. Check the fuse in the control board. Replace the fuse if it was burnt out.
3. Ensure the remote control has been programmed to the control board before operating.
4. The thermal protector is working because of the high temperature after a long working time. Please wait for 20 minutes to let the motor become cold.
5. Check the installing position of the limit magnets. The opener would not run if both of the limit switches are activated by one magnet.
6. Check the limit switch. Remove the wire connection of the limit switch which is connected to the 8#, 9#, and 10# terminals of the control board, and then use a jumper wire to short the 3 terminals together to try it again. Replace the limit switch if the motor could run in both directions.
7. Check the control board. Replace the control board as necessary.
Remote control doe2. does not work.| 1. The indicator light of the remote control is not on. Check the battery in your remote control. Replace the battery as necessary.
The distance you use the remote is too far away from the opener. Try it again closer.
3. Remote control is not suitable for the receiver. After making sure the codes are correct, erase remote controls and then re-program the codes in the device.
4. Check the control board. Replace the control board as necessary.
The gate starts but it is immediately stopped or reverse| 1. Check the wire connection of the hall sensor board with the main control board.
2. The opening force or closing force is adjusted too small. Turn the Potentiometer A to increase the force.
3. Disconnect the gate from the gate opener and check that the gate slides freely without any binding.
4. Check the control board. Replace the control board as necessary.
The gate opens, but stops and will not return.| 1. Check the installing position of the magnets. The opener would not run if both of the limit switches are activated by one magnet.
2. Check the limit switch. Remove the wire connection of the limit switch which is connected to the 8#, 9#, and 10# terminals of the control board and
| then use a jumper wire to short the 3 terminals together to try it again. Replace the limit switch if the motor could run in both directions.
3. Check the control board. Replace the control board as necessary.
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The gate can open but fails to close.| 1. Photocell is obstructed. Remove obstruction.
2. Check the limit switch. Remove the wire connection of the limit switch which is connected to the 8#, 9#, and 10# terminals of the control board, and then use a jumper wire to short the 3 terminals together to try it again. Replace the limit switch if the motor could run in both directions.
3. Check the control board. Replace the control board if necessary.
The gate will open automatically instead of close after the auto-close time| Ensure the DIP 4# has been set correctly according to the installation for “Left Open” or Right Open”
The motor runs but the gate doesn’t move.| Ensure the clutch for emergency release is adjusted properly and is not slipping.

Maintenance

Every six months check the following items for proper operation of the unit.

• Lubricate shafts and sprockets.
• Keep the operator clean at all times.
• Check and tighten anchors bolts.
• Check for loose or corroded wire
•  Ensure the operator is well earthed and correctly terminated.
• Always check the Stop/Reverse in case of obstruction function when performing any maintenance. If this function can’t be made operable, remove this operator from service until the cause of the malfunction is identified and corrected.

According to the Waste of Electrical and Electronic Equipment (WEEE) directive, WEEE should be separately collected and treated. If at any time in the future you need to dispose of this product please do NOT dispose of this product with household waste. Please send this product to WEEE collecting points where available.

Feedback & Review

Your comments and suggestions are important to us as they help us provide the best possible service. Should you have any need to contact us, the info below will help you get in touch:

TOPENS Website
www.topens.com
Contact Us:
E-mail: support@topens.com
Kindly include your Product Model, Purchasing Date & Site, Order #,
and your contact information. All your concerns will be replied to within 24 hours.
Tel: +1 (888) 750 9899 (Toll Free USA & Canada)

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