Mocreo ST3 Temperature Sensors Kit User Manual

Mocreo ST3 Temperature Sensors Kit

Introduction

• MOCREO ST3 Thermo-Hygrometer Sensor Kit can detect and record ambient temperature and humidity in real-time.
• Detectable Temperature Range: -4°F ~ 140°F.
• Detectable Humidity Range: 0~100%RH
• Three Alarm Methods: E-Mail Alert, App Push Notification, Hub Beeping.
• If placing the ST3 Sensor in a refrigerator/ freezer may weaken the signal, the Hub need to be placed closer to the Sensor.

What’s in the Box

• Hub(H1B)
  x1

• Antenna
  x1

• 5V 1A Power
  Cable x1

• Power Adapter
  x1

• Pin Clip
  x1

• ST3 Sensor

• Adhesive

• Micro USB Cable
  x1

• User Manual
  x1

Product Parameter

(1) Thermo-Hygrometer Sensor

Specifications

Note: This product is designed for indoor use only.
(2) Hub

Specifications

Hub Indicators

There are 3 types of color of Hub indicators

Hub will enter the Hub-setup mode)
Red| 1) Wi-Fi/ Ethernet not connected
2) The alarm event is triggered (When ST3 Sensor detects that the temperature exceeds the set threshold)

Setup

1. Download MOCREO App
   Search “MOCREO Sensor” on Google Play/ App Store or scan the QR Code below to download the MOCREO Sensor App and register a MOCREO account on the App (MOCREO will send you a confirmation Email, click on the confirmation to complete the registration)

Google Play

|

App Store

|

MOCREO App

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2. Setup Tutorial

3. Turn on the Bluetooth
   Make sure the Bluetooth is ON during the whole setup process. For Android, please also enable GPS and agree to grant location permissions.

4. Add a Hub
   Power up the Hub, Open the MOCREO App, log into your MOCREO account. Tap the [+] Button at the upper right of the MOCREO Home Page to add a Hub, and select the type of network connection, here is an example of Wi-Fi connection.
   Tips: If you are using Ethernet to add a Hub, please go to the “Customer Service” of this manual (Page 35) and scan the FAQ QR code to get the setup method.

5. Set the Hub Into Setup Mode
   Press and hold the setup button of the Hub for 5s until the Hub indicator light turns blue.

6. Select the Wi-Fi and Enter the Wi-Fi Password
   Select the Wi-Fi SSID you want to connect to and enter the Wi-Fi password, Supports 2.4GHz Wi-Fi Only.
   When “Congrats! Hub setup successfully!”
   appears on the page, it means the Hub is successfully added.

7. Wake Up the Sensor
   Poke the Sensor pinhole with a pin for 1s and release, then the indicator light of Sensor will flash, and the Sensor will be woken up and automatically paired the Hub.

The Sensor is factory-paired with the Hub. After you have successfully added the Hub on the App, simply poke the pinhole with a pin for 1s then release and the Sensor will activate and paired automatically

How to Add a Separate Sensor

1. Sensor Joins the Hub
   Tap the [+] Button at the upper right of the MOCREO Home Page and select ‘Climate Sensor – ST3’.

2. Select the Hub

3. Poke the Sensor
   Poke the Sensor pinhole with a pin for 6s until the blue indicator on the Sensor keeps flashes, then release, at this point the Sensor enters setup mode (Support adding multiple Sensors at the same time).

4. Add the Sensor
   When “Sensor successfully paired” appears on the page, it means the Sensor is successfully added.

Installation

1. Please place the Hub at a relatively high position.
   The suggested distance between the Hub and Sensor is within 230ft (No obstacles, signal value stronger than 40% is ideal).

2. Remove the adhesive film on the back, paste directly in the desired area

Test the Effective Distance

• Place the paired ST3 Sensor in the location you want to monitor. The suggested distance between the Hub and Sensor is within 32ft-49ft (Household environment)
• Poke the Sensor pinhole for 1s and release.
• After 20~30 seconds, Tap the corresponding Sensor card on the App to reach the Sensor Settings Page and view the signal value (refer to Page 26)., signal value stronger than 40% is ideal.

How the System Works

The ST3 Sensors use ZigBee 3.0 protocol to communicate with the Hub. Therefore, they are limited to a ZigBee range centered on the Hub (e.g., around the house). This range is affected by distance and obstacles such as walls, windows, water, radio interference, etc. In short, longer distances and more obstacles mean weaker signals.
The MOCREO Hub uses a Wi-Fi (2.4GHz only) or Ethernet to transmit data from the MOCREO Sensors in range to the Internet. A cellular hotspot with WiFi or Ethernet capability can also be used to provide Internet access. Then, the MOCREO App can be used to view your device data from anywhere in the world.

Battery

• ST3 Sensor built- in 1800mAh rechargeable lithium battery.
• The battery can last up to 2 years before it needs to be charged again.
• Please charge the Sensor with a Micro USB Cable and a 5V 1A power adapter.
• The battery percentage can be checked on the App: Sensor Settings Page>Battery Level (Please do not check the battery level while the device is charging).
• When charging, the red indicator light will stay on and when the red indicator light goes off it means charging is complete.
• Low battery alert will be triggered when the battery is below 10% (Including Email alerts and APP notification).

Calibration

• When the temperature or humidity changes drastically, the ST3 Sensor requires some time to calibrate the reading, it would take about 20 minutes for the ST3 to measure to proper ambient temperature and humidity.
• The ST3 has a built-in Swiss-made SHT30-DIS-B chip, which is a strictly calibrated industrial-grade chip and is more accurate than ordinary consumer chips. Calibration is usually not required, if you need information about the chip, please check the FAQ.
• Calibration is only used to correct for small variations of ±0.54°F (±0.3°C) and ±3%RH. If you find a bigger difference, which indicates a problem with the calibration process or your Sensor, please contact MOCREO Customer Service.

Configuration

[ Name the Sensor ] Tap Sensor Card Button on the Upper Right > Alias Name > Save
[ Name the Hub ] Tap Button on the Upper Left > Hubs > Click Button on the Hub Card > Name > Save
[ Alarm ] Tap Button on the Upper Left > Alarm > Set Alarm Model > Save
[ Export Data ] Tap Sensor Card Button on the Upper Right > Export Historical Data > Choose Time Period > Export

App Interface Overview

Tips: The following introduction is based on MOCREO App version: 1.4.0. The actual interface may vary with different versions.

Sensor Card

1) Yellow: The Sensor is online and updates data normally (The Sensor card will flash when the Sensor status is changed or when the Sensor is poked with a pin for 1s).
2) Grey: Sensor Offline/ Hub Offline

• When the Hub is offline, the upper right corner of the Sensor card shows “Hub offline”.
• When Sensor is offline, “no signal icon” will be displayed in the upper right corner of Sensor card.

MOCREO Home Page

This is the main page of the MOCREO App. It lists all Sensors in card form. Each Sensor card shows the most recent information the App has obtained from the MOCREO Cloud.

Sensor Detail Page

Tap a Sensor card on the MOCREO Home Page to reach the Sensor Detail Page.

Sensor Settings Page

The Sensor Settings Page is where you configure settings for an individual Sensor.

Menu Page
Tap the Menu Button at the upper left of MOCREO Home Page to reach the  Menu Page, It Includes a variety of options for the App as a whole.

Troubleshooting

1. The Hub Cannot Connect to Wi-Fi ?
   a. The Hub only supports 2.4 GHz (not 5 GHz) Wi-Fi
   b. Please check if Bluetooth is turned on and’ if the Hub is in setup mode during setup.
   c. Check the Wi-Fi SSID and password of Wi-Fi, Wi-Fi password length supports 8-64 ASCII (numbers 0-9, English letters A-Z, a-z and regular English punctuation) or hexadecimal characters (numbers 0-9, 16 of A/B/C/D/E/F). All other characters are not supported
   d. The device should be placed within the coverage of the Wi-Fi signal. Please try to shorten the distance Between the Hub and AP (Access Point). Reduce obstacles like metal doors or multiple/thick walls.

2. The Sensors do not Work?
   a. The Sensor cannot be connected
   – Take the Sensor to the Hub side (better within 3 ft), poke the pinhole of the Sensor for 1 sec, then release.
   – If it doesn’t work, please Please re-add this Sensor, For more details, please see the “How to Add a Single Sensor” section of this manual (Page 13).
   – Please try to restart the “MOCREO Sensor” App.
   b. The Sensor data is not updated:
   – Take the Sensor within 3 ft of the Hub and poke the Sensor pinhole for 1 sec to make it back online.
   – Shorten the distance and reduce obstacles between the Sensor and Hub.

3. Cannot Receive Alerts from the App?
   – Turn on the relevant permissions to the “MOCREO Sensor” App.
   – Shorten the distance and reduce obstacles between the Sensor and Hub.
   Note:
   1. To improve wireless stability, it is recommended
   (a) Install the Sensor close to the Hub. It’s better if the Hub and the Sensor are in sight.
   (b) Reduce the obstacles between the Hub and the Sensor.
   (c) The Hub and Sensor should be placed far away from metal objects or surfaces to avoid signal interference.
   (d) Check if the Hub’s antenna is tightened and keep it upright.
   (e) Stay away from high power equipment, flammable and explosive materials.
   2. Precautions about the Sensor placement environment
   (a) The Data Logger is non-waterproof, please avoid water submerging and extreme temperature.
   (b) The working temperature range of the Sensor is -40°F to +257°F (-40°C to +125°C). When exceeding this range, the data monitored might be inaccurate or the Sensor might be damaged.
   (c) The battery is rechargeable. It can be charged with the .micro USB cable equipped. But the battery is not removable.

Warranty

MOCREO products enjoy a 12-Month limited warranty (start from the date that customer receives the product), which applies only to hardware components of the device that are not subject to accident, misuse, neglect, fire, or other external causes, alterations, repair.

Customer Service

 https://mocreo.com/doc/manual/support/faq.html
+1 530-988-8608
contact@mocreo.com

Search [ MOCREO Sensor] on YouTube to watch the setup video tutorial

Disclaimer

the App are for reference only, please refer to the actual situation for specific application. If there are deviations in the instructions in the actual, please contact MOCREO Support for updates. This product is for detecting and monitoring only, MOCREO is not responsible for any property damage or other consequences of the use of this product.

FCC Statement

FCC ID (Sensor) : 2A36D-ST4
FCC ID (Hub) : 2A36D-H1
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

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