Mocreo ST5 WiFi Thermometer Freezer Alarm User Manual

Mocreo ST5 WiFi Thermometer Freezer Alarm

Introduction

• With 4.9ft waterproof external probe for extreme conditions, which can detect and record ambient temperature in real-time.
• Detectable Temperature Range: -40°F ~ 257°F.
• Three Alarm Methods: E-Mail Alert, App Push Notification, and Hub Beeping.
• ST5 Sensor is suitable for refrigerator/freezer, hot tub, fish tank, pet cage, or other scenes.
• Take the example of monitoring the temperature of the freezer. Please place the ST5 Sensor’s Data Logger outside the freezer and place the probe inside the freezer to ensure that they are reliable.

What’s in the Box

Product Parameter

Temperature Sensor

SPECIFICATION

Hub

Hub Indicators
There are 3 types of color of Hub indicators

then the Hub will enter the Hub-setup mode)
Red| 1) The Hub is not connected to Wi-Fi/Ethernet 2) The alarm event is triggered (The temperature measured has exceeded the set threshold)**

Setup

Download MOCREO App
Search “MOCREO Sensor” on Google Play/ App Store or scan the QR Code below to download the MOCREO Sensor App and register a MOCREO account on the App (MOCREO will send you a confirmation Email, click on the confirmation to complete the registration)

Setup Tutorial

• Please scan the QR code below to watch the setup tutorial.

Turn on the Bluetooth
Make sure the Bluetooth is ON during the whole setup process. For Android, please also enable GPS and agree to grant location permissions.

Add a Hub

Power up the Hub, Open the MOCREO App, and log into your MOCREO account. Tap the [+] Button at the upper right of the MOCREO Home Page to add a Hub, and select the type of network connection, here is an example of a Wi-Fi connection.

Tips: If you are using Ethernet to add a Hub, please refer to the “Customer Service” of this manual (Page 34) and scan the FAQ QR code to get the setup method.

Set the Hub Into Setup Mode
Press and hold the setup button of the Hub for 5s until the Hub indicator light turns blue.

Select the Wi-Fi and Enter the Wi-Fi Password
Select the Wi-Fi SSID you want to connect to and enter the Wi-Fi password, Supports 2.4GHz Wi-Fi Only. When “Congrats! Hub setup successfully!” appears on the page, it means the Hub is successfully added.

Sensor Joins the Hub
Tap the [+] Button at the upper right of the MOCREO Home Page and select ‘Temp Sensor -ST5’.

Note:

• Please make sure the Bluetooth of your mobile device (smartphone/ tablet) is enabled during the whole setup process.
• The Bluetooth and GPS can be turned off after the Sensor setup is complete.

Select the Hub

Poke the Sensor
Poke the Sensor pinhole with a pin for 1s and release, then the indicator light of the Sensor will flash (Please complete this operation within 60 seconds, and you can add up to 10 Sensors at a time).

Add the Sensor
Select the Sensor you want to add and click on the “Add Button” (up to 10 devices can be added at a time). When the appears on the Sensor card, it means the Sensor is successfully added. Please wait until all Sensor’s status to become complete.

Installation

1. Please place the Hub at a relatively high position. The suggested distance between the Hub and Sensor is 131ft (No obstacles, signal value stronger than 20% is ideal).
2. Please make sure the Sensor probe is inserted firmly (Note: ST5 probe is waterproof but the Sensor Data Logger is not).
3. Paste the Data Logger on the outside of the refrigerator and place the probe inside.

Test the Effective Distance

• Place the paired ST5 Sensor in the location you want to monitor. The suggested distance between the Hub and Sensor is within 67ft-82ft (Household environment)
• Poke the Sensor pinhole for 1s and release.
• After 20~30 seconds, Tap the corresponding Sensor card on the App to reach the Sensor Settings Page and view the signal value (refer to Page 25), signal value stronger than 20% is ideal.

How the System Works

The ST5 Sensors use Bluetooth LE to communicate with the Hub. Therefore, the distance are limited to a Bluetooth range centered on the Hub(e.g., around the house). This range is affected by distance and obstacles such as walls, windows, water, radio interference, etc. In short, longer distances and more obstacles
mean weaker signals.The MOCREO Hub uses a Wi-Fi (2.4GHz only) or Ethernet to transmit data from the MOCREO Sensors in range to the Internet. A cellular hotspot with Wi-Fi or Ethernet capability can also be used to provide Internet access. Then, the MOCREO App can be used to view your device data from anywhere in the world.

Battery

• ST5 Sensor built- in 1800mAh rechargeable lithium battery.
• The battery can last up to 2 years before it needs to be charged again.
• Please charge the Sensor with a Micro USB Cable and a 5V 1A power adapter.
• The battery percentage can be checked on the App: Sensor Settings Page>Battery Level (Please do not check the battery level while the device is charging).
• When charging, the red indicator light will stay on and when the red indicator light goes off it means charging is complete.
• Low battery alert will be triggered when the battery is below 10%(Including Email alerts and APP notifications).

Calibration

• When the Sensor was taken to or from the refrigerator/freezer, the ST5 Sensor will spend some time calibrating the reading, and it would take about 20 minutes for the ST5 to measure to proper ambient temperature.
• The ST5 has a built-in USA-made DS18B20 chip, which is a strictly calibrated industrial-grade chip and is more accurate than ordinary consumer chips.
• Calibration is usually not required, if you need information about the chip, please check the FAQ.
• Calibration is only used to correct for small variations of ±0.9°F (±0.5°C). If you find larger differences than this during calibration, which indicates a problem with the calibration process of your Sensor, please contact MOCREO Customer Service

Configuration

【Name the Sensor】Tap Sensor Card > Button on the Upper Right > Alias Name > Save【Name the Hub】Tap Button on the Upper Left > Hubs > Click Button on the Hub Card > Name > Save 【Alert】Tap Button on the Upper Left > Alerts > Set Alert Model > Save 【Export Data】Tap Sensor Card > Button on the Upper Right > Export Historical Data > Choose Time Period > Export

App Interface Overview

Tips: The following introduction is based on MOCREO App version: 1.4.0. Theactual interface may vary with different versions.

Sensor Card

1. Yellow: The Sensor is online and updates data normally (The Sensor card will flash when the Sensor status is changed or when the Sensor is poked with a pin for 1s).
2. Grey: Sensor Offline/ Hub Offline
   • When the Hub is offline, the upper right corner of the Sensor card shows “Hub offline”.
   • When Sensor is offline, “no signal icon” will be displayed on the upper right corner of Sensor card.

MOCREO Home Page

This is the main page of the MOCREO App. It lists all Sensors in card form. Each Sensor card shows the most recent information obtained from the MOCREO Cloud.

Sensor Detail Page

Tap a Sensor card on the MOCREO Home Page to reach the Sensor Detail Page.

Sensor Settings Page

The Sensor Settings Page is where you configure settings for an individual Sensor.

Menu Page
Tap the Menu Button at the upper left of MOCREO Home Page to reach the Menu Page, It includes a variety of options for the App as a whole.

Hubs
Tap here to see all the Hubs under your account and click on the Hub Card to see specific information about the Hub (IP Address, PAN, Firmware Version, Hardware Version, SN, etc.). And you can open Hub’s Web Portal, name the Hub and turn on the Schedule(set the Hub to stop beeping at a specific time range and set the cycle).

Alerts Page
Tap the alert logs option at Menu Page to reach the Alerts Page, and you will see the historical alarm notifications for all MOCREO Sensors.

Troubleshooting

The Hub Cannot Connect to Wi-Fi?

• The Hub only supports 2.4 GHz (not 5 GHz) Wi-Fi
• Please check if Bluetooth is turned on and if the Hub is in setup mode during setup.
• Check the Wi-Fi SSID and password of Wi-Fi, Wi-Fi password length supports 8-64 ASCII (numbers 0-9, English letters A-Z, a-z and regular English punctuation) or hexadecimal characters (numbers 0-9, 16 of A/B/C/D/E/F). All other characters are not supported
• The device should be placed within the coverage of the Wi-Fi signal. Please try to shorten the distance between the Hub and AP (Access Point). And reduce obstacles like metal doors or multiple/thick walls.

Sensor Failed to Add?

1. The App can’t scan the Sensor in the Sensor setup process.
   • Please make sure your phone is within 15ft of the Sensor
   • Please check whether ST5 Sesor has entered setup mode(poke Sensor for 1s, blue LED will flash, which means the Sensor enters Setup mode)
   • Please do not turn off the Bluetooth and network on your phone (Android needs to open the GPS and authorize the positioning permission)
2. When adding a Sensor, the App scanned Sensor but did not add it successfully
   • Click “Retry Button” on the page to re-add
   • If the Sensor still can’t be added, please contact MOCREO Support for help

Note:

1. To improve wireless stability, it is recommended
   • Install the Sensor as close to the Hub as possible. It’s better if the Hub and the Sensor are in sight.
   • Reduce the obstacles between the Hub and the Sensor.
   • The Hub and Sensor should be placed far away from water to avoid signal interference.
   • Check if the Hub’s antenna is tightened and keep it upright.
   • Stay away from high-power equipment, and flammable and explosive materials.

Precautions about the Sensor placement environment

• The Data Logger is non-waterproof, please avoid water submerging and extreme temperatures.
• The working temperature range of the Sensor is from -40°F to +257°F (-40°C to +125°C). When exceeding this range, the data monitored might be inaccurate or the Sensor might be damaged.
• The battery is rechargeable. It can be charged with the micro USB cable equipped. But the battery is not removable.

Warranty

MOCREO products enjoy a 12-month limited warranty (starting from the date when the customer receives the product), which applies only to hardware components of the device that are not subject to accident, misuse, neglect, fire, or other external causes, alterations, or repair.

Customer Service

Disclaimer

The contents about how to use the product and the App guidance are only for reference, please refer to the actual situation for specific applications. If there is something that differs from the instruction during using the product, please contact MOCREO Support for updates. This product is for detecting and monitoring only, MOCREO is not responsible for any property damage or other consequences of the use of this product.

FCC Statement

• FCC ID (Sensor): 2A36D-ST4
• FCC ID (Hub) : 2A36D-H1

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

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