HOOVER FH14050 CleanSlate Plus Carpet & Upholstery Spot Cleaner User Manual

June 14, 2024
Hoover

HOOVER FH14050 CleanSlate Plus Carpet & Upholstery Spot Cleaner

  • CARPET AND UPHOLSTERY SPOT CLEANER WITH POWERED SCRUBBING KIT USER MANUAL
  • IMPORTANT: READ ALL INSTRUCTIONS CAREFULLY BEFORE ASSEMBLY AND USE.
  • This product is intended for Household use only. If used Commercially warranty is VOID.

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

  • READ ALL SAFETY WARNINGS AND INSTRUCTIONS BEFORE USING THIS PRODUCT.
  • WARNING: When using an electrical product, basic precautions should always be followed to avoid electric shock, fire, and/or serious injury, including the following:
  • Fully assemble the product prior to use.
  • Operate cleaner only at voltage specified on a data plate on the bottom of the cleaner.
  • Do not leave the appliance when plugged in. Unplug from the outlet when not in use and before cleaning or servicing.
  • Do not expose to rain, store indoors.
  • Do not immerse. Use only on surfaces moistened by the cleaning process.
  • To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only HOOVER® Cleaning Fluids intended for use with this appliance. See the Cleaning Fluid section of this manual.
  • Do not allow it to be used as a toy. Not intended for use by children aged 12 and under. Close supervision is necessary when used by or near children.
  • To avoid injury or damage, keep children away from the product, and do not allow children to place fingers or other objects into any openings.
  • Use only as described in this manual. Use only the manufacturer’s recommended attachments and products.
  • Do not use the product with a damaged cord or plug. If a product is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1-800-944-9200 prior to continuing use.
  • Do not pull or carry by cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Do not place the product on the cord. Do not run the appliance over the cord. Keep the cord away from heated surfaces.
  • Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
  • Do not handle plugs or appliances with wet hands.
  • Do not put any objects into openings. Do not use any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
  • Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
  • Turn off all controls before unplugging.
  • Do not use to pick up flammable or combus-tible liquids, such as gasoline, or fine wood sandings, or use in areas where they may be present.
  • Connect to a properly grounded outlet only. See Grounding Instructions.
  • Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  • Do not use without filters and tanks in place.
  • Do not clean over floor electrical outlets.
  • Put product away after use to prevent tripping accidents.

CAUTION:  TO REDUCE THE RISK OF DAMAGE

  • Avoid picking up hard, sharp objects with this product, as they may cause damage. Store appropriately indoors in a dry place. Do not expose the machine to freezing temperatures.
  • Do not use sharp objects to clean out the hose as they can cause damage.
  • To assist in reducing drying time, be certain the area is well-ventilated when using detergents and other cleaners with this machine. To help prevent matting and re-soiling, avoid contact with carpets until they are dry. Keep children and pets away from carpets until they are completely dry.
  • Do not store the extractor with solution in tanks.
  • DO NOT USE THIS EXTRACTOR ON HARD FLOORS UNLESS YOU HAVE THE PROPER HARD FLOOR ATTACHMENT. USING THIS PRODUCT ON HARD FLOORS MAY SCRATCH OR DAMAGE YOUR FLOOR.
  • Water will drip from the tool after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazards, after use (a) do not leave the product on wood and laminate surfaces and remove it to a hard surface and (b) place the unit on absorbent material (such as a towel) to soak up drips.

GROUNDING INSTRUCTIONS

  • This appliance must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having
    an equipment-grounding conductor (C) and grounding plug (A). The plug must be inserted into an appropriate outlet (B) that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING:

  • Improper connection of the equipment-ground-ing conductor can result in the risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is for use on a nominal 120-volt circuit and has a grounding plug that looks like the plug (A) illustrated in Fig. 1.
  • A temporary adapter (D) may be used to connect this plug to a 2-pole receptacle (E) if a properly grounded outlet is not available (Fig. 2). The temporary adapter should be used only until a properly grounded outlet (B) can be installed by a qualified electrician (Fig. 1). The green colored rigid ear, lug, or the like (F) extending from the adapter must be connected to a permanent ground (G) such as a properly grounded outlet box cover (Fig. 2). Whenever the adapter is used, it must be held in place by a metal screw. NOTE: In Canada, the use of a temporary adapter is not permitted by the Canadian Electrical Code.

GETTING STARTED ASSEMBLY

  1. Remove the Solution Tank from the side of the unit, then remove the cap.
  2. like the Clean Water Tank in place. Push down firmly.
  3. Replace and tighten the cap. Slide the tank back into the unit. The tank is secured when you feel a click.
  4. Unwrap the hose from the unit. Select the preferred tool and make sure it is attached securely.
  • NOTE: Read the directions on the Hoover® Carpet Cleaning fluid prior to use.
  • CLEANING FLUID SEE THE HOOVER’S SOLUTION GUIDE insert or visit Hoover.com/cleaning-solutions.
  • CAUTION: Not to be used for grooming a pet.
  • CAUTION: DO NOT USE THIS EXTRACTOR ON HARD FLOORS. USING THIS PRODUCT ON HARD FLOORS MAY SCRATCH OR DAMAGE YOUR FLOOR.

OPERATION

  • CAUTION: Do not clean over-floor electrical outlets. Water will drip from the tool after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazards, after use (a) do not leave the product on wood and laminate surfaces and move to a hard surface and (b) place the unit on an absorbent material (such as a towel) to soak up drips.
  1. Press the Red Power button on top of the unit to turn ON
  2. Hold the tool about 5 inches over the spot or stain.
    • Spray a generous amount of cleaning solution over the soiled area by pressing the trigger behind the tool. Place the SpinScrub tool on the stain and allow the tool to rotate on the spot.
  3. To lift the stain, suction up the dirt and cleaning solution by applying downward pressure on the front of the cleaning tool and pulling it towards you. Repeat as needed
  • IMPORTANT: Empty the Recovery Tank when it reaches the MAX fill line or you hear an audible change. Ensure the tank is secured before cleaning.
  • TIP FOR BEST RESULTS For best results, pretreat stains with a HOOVER® spot treatment (see HOOVER® Cleaning Solution Guide) to help loosen and remove even the most stubborn stains.
  • Distribute a generous amount of pretreat spray on spot, stain, or high-traffic areas.
  • Always follow specific directions found on the solution label.
  • Wait 5-10 minutes before using a machine.

MAINTENANCE

  • WARNING: To reduce the risk of personal injury – Unplug before cleaning or servicing.
  • WARNING: To reduce the risk of fire and electric shock due to internal component damage, use only HOOVER® cleaning products intended for use with the appliance as noted.as noted.
  • This product contains no serviceable parts. If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1.800.944.9200 prior to continuing use.

HOW TO CLEAN THE RECOVERY TANK

Press the TANK RELEASE button then lift the lid off for emptying and rinsing. Clean water will help remove dirt & debris from the tank. Let air dry before reinstalling.

HOW TO CLEAN TOOLS
  1. Remove the tool from the hose. Rinse the hand tool under a faucet. Remove the tool from the hose. Rinse the hand tool under the faucet.
    • HOW TO CLEAN HOSE
    • Remove the solution tank and fill with warm water (max 140˚F (60˚C)) to the small area fill line.
  2. Remove any cleaning tool or attachment from the hose, and attach the Hose Rinse Tool to the hose.
  3. Ensure both the solution and recovery tanks are secured on the unit. Turn the unit on and hold the trigger for 30 seconds. The clean water will rush through the hose, effectively cleaning and removing odor-causing bacteria left in the hose. Repeat as needed. Let unit run for 5-10 seconds before turning off.
  4. Repeat the process as needed and turn off the unit when the hose is fully clean. Empty the recovery tank.
  • LUBRICATION: The motor is equipped with bearings that contain sufficient lubrication for their lifetime. The addition of lubricant could cause damage.
  • Do not add lubricant to motor bearings.

THERMAL PROTECTION

  • A thermal protector has been designed into your cleaner to protect it from overheating. When the thermal protector activates the cleaner will stop running.

If this happens proceed as follows:

  1. Turn the cleaner OFF and unplug it from the electrical outlet.
  2. Empty Recovery Tank.
  3. Inspect for any obstructions.
    • Clear obstructions if present.
  4. When the cleaner is unplugged and the motor cools for 30 minutes, the thermal protector will deactivate and cleaning may continue.

If the thermal protector continues to activate after following the above steps, your cleaner needs servicing.

FORMULA RATIO CHART SMALL AREA (20 OZ) LARGE AREA (40 OZ)

IF USING HOOVER CONCENTRATE
Water| Fill water Small Area Line (20 oz)| Fill water Large Area Line (39 oz)
HOOVER 2X Concentrated Formula| 0.5 oz| 1 oz
Clean Complements Enhancer| Up to 1 oz| Up to 1 oz
IF USING HOOVER READY-TO-USE PREMIX
Premixed Formula| Fill premix Small Area Line| Fill premix Large Area Line
Clean Complements Enhancer| Up to 1 oz| Up to 1 oz

TROUBLESHOOTING

  • WARNING: To reduce the risk of personal injury – Unplug before cleaning or servicing. REPLACEMENT PARTS AND ACCESSORIES SUCH AS SOLUTIONS AVAILABLE AT HOOVER.COM.
  • IF THE APPLIANCE IS NOT WORKING AS IT SHOULD, HAS BEEN DROPPED, DAMAGED, LEFT OUTDOORS, OR DROPPED INTO WATER, CALL CUSTOMER SERVICE AT 1-800- 944-9200 PRIOR TO CONTINUING USE.
  • ALWAYS IDENTIFY YOUR CLEANER BY THE COMPLETE MODEL NUMBER. (THE MODEL NUMBER APPEARS ON THE BACK OF THE CLEANER.)

PROBLEM| POSSIBLE CAUSE| POSSIBLE SOLUTION
Cleaner won’t run|

  1. The power cord is not firmly plugged into an outlet.
  2. Blown fuse or tripped breaker.
    Needs service.

|

  1. Plug the unit in firmly.
  2. Check the fuse or breaker in the home. Replace fuse/reset breaker in home.
  3. Visit our website at www.hoover.com or call 1-800-944-9200.

Cleaner won’t pick up or low

suction

|

  1. The Recovery Tank is not installed correctly.
  2. Recovery Tank is full.
  3. Recovery Tank is clogged.
  4. The air path is clogged.
  5. The Recovery Tank debris filter is clogged.

|

  1. Check the placement of the Recovery Tank in the base of the cleaner.
  2. Empty Recovery Tank.
  3. Clean Recovery Tank.
  4. Remove the Hose and Flush out with Clean Water.
  5. Remove the debris filter and rinse thoroughly, then replace.

Water escaping from Cleaner|

  1. Recovery Tank is full.
  2. The Recovery Tank is not installed correctly.
  3. The Solution Tank is not installed properly.

|

  1. Empty Recovery Tank.
  2. Check the placement of the Recovery Tank in the base of the cleaner.
  3. Review “Getting Started” for Solution Tank Installation.

Cleaner won’t dispense|

  1. The solution Tank is empty.
  2. The solution Tank was not installed properly.
  3. Needs service.

|

  1. Fill the Solution Tank.
  2. Review the “Getting Started” Solution Tank Installation.
  3. Visit our website at www.hoover.com or call 1-800-944-9200.

The hose nozzle will not spray after

filling the Clean Water Tank or Solution Tank Container.

|

  1. Air is trapped in the pump and hose.

| 1. Turn on the cleaner. If the hose does not spray, prime the pump by lowering the hose down to the floor and holding the trigger for up to 1 minute.
Motor noise becomes

high-pitched

|

  1. Recovery Tank is full.
  2. Recovery Tank is clogged.
  3. The air path is clogged.
  4. The float in the Recovery Tank has been activated.

|

  1. Empty Recovery Tank.
  2. Clean the Recovery Tank.
  3. Unclog the air path.
  4. Review Cleaning the Recovery Tank.

SpinScrub Tool won’t work|

  1. Nozzle clogged
  2. Low suction.
  3. The tool stopped spinning

|

  1. Rinse the tool to unclog.
  2. Check to see if the tool has snapped into place.
  3. Do not press down hard on the tool while it works on the spot.

WARRANTY

LIMITED WARRANTY FOR HOOVER® PRODUCT / 2 (TWO) YEAR LIMITED WARRANTY (DOMESTIC USE)

  • If this product is not as warranted, contact TTI Floor Care North America Customer Service at 1-800-944-9200. Please have available the proof of purchase and model number for the warranted product.
  • WHAT THIS WARRANTY COVERS: This limited warranty is provided by Royal Appliance Mfg. Co., doing business as TTI Floor Care North America (referred to hereafter as “Warrantor”) applies only to products purchased in the U.S. (including its territories and possessions), a U.S. Military Exchange, or Canada. When used and maintained in normal household use and in accordance with the Owner’s Guide, this product is warranted against original defects in material and workmanship for 2 (TWO) years from the date of original purchase (the “Warranty Period”). If Warrantor determines that the issue you are experiencing is covered under the terms of this warranty (a “covered warranty claim”), we will, at our sole discretion and free of charge (subject to the cost of shipping), either (i) repair your product;
  1. ship you a replacement product, subject to availability; or
  2. in the event that the applicable parts or replacement are not reasonably available, ship you a similar product of equal or greater value. In the unlikely event that we are unable to repair your product or ship a replacement or similar product, we reserve the right, at our sole discretion, to issue you a refund or store credit (if applicable) of the actual purchase price at the time of the original purchase as reflected on the original sales receipt. Parts and replacements may be new, refurbished, lightly used, or remanufactured, at the Warrantor’s sole discretion.
  • WHO THIS LIMITED WARRANTY COVERS: This limited warranty extends only to the original retail purchaser, with original proof of purchase from Warrantor or an authorized dealer of Warrantor products, in the U.S., U.S. Military Exchanges, and Canada.
    WHAT THIS WARRANTY DOES NOT COVER: This warranty does not cover the use of the product in a commercial operation (such as maid, janitorial, and equipment rental services, or any other income-generating activity); improper maintenance of the product; the product if it has been subject to misuse, negligence, neglect, vandalism, or the use of voltages other than that on the data plate of this product.

  • This warranty does not cover damage resulting from an act of God, accident, owner’s acts or omissions, service of this product by other than Warrantor or a Warrantor authorized service provider (if applicable), or other acts beyond the control of Warrantor.

  • This warranty also does not cover use outside the country in which the product was initially purchased, or resale of the product by the original owner. Pick-up, delivery, transportation, and house calls are not covered by this warranty. In addition, this warranty does not cover any product that has been altered or modified, or repairs made necessary by normal wear or the use of other products, parts, or accessories that are either incompatible with this product or adversely affect this product’s operation, performance, or durability.

  • Normal wear items are not covered under this warranty. Depending on the product, normal wear items may include but are not limited to, belts, filters, brush rolls, blower fans, blower and vacuum tubes, and vacuum bags and straps.
    OTHER IMPORTANT TERMS: This warranty is not transferable and may not be assigned; any assignment made in contravention of this prohibition is void.

  • This warranty shall be governed and construed under the laws of the state of North Carolina. The Warranty Period will not be extended by any replacement of batteries, parts, or products or by virtue of any repair performed under this warranty.

  • THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY, AND ALL EXPRESS AND IMPLIED WARRANTIES OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. IN NO EVENT WILL WARRANTOR BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO THE OWNER OR ANY PARTY CLAIMING THROUGH THE OWNER, WHETHER BASED ON CONTRACT, NEGLIGENCE, TORT, OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER, EVEN IF THIS WARRANTY FAILS OF ITS ESSENTIAL PURPOSE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NO WARRANTIES THAT ARISE BY OPERATION OF LAW, IF APPLICABLE, SHALL EXCEED THE DURATION OF THE LIMITED WARRANTY PROVIDED HEREIN. Warrantor’s liability for damages to you for any costs whatsoever arising out of this statement of limited warranty shall be limited to the amount paid for this product at the time of original purchase.

  • Some states do not allow the exclusion or limitation of incidental or consequential damages, disclaimers of implied warranties, or limitations on the duration of implied warranties, so the above exclusions, disclaimers, and/or limitations may not apply to you.

  • This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

  • GENUINE PARTS AND ACCESSORIES : We recommend using only with genuine HOOVER® solutions (for carpet and spot cleaners), parts, and accessories.

  • Damage caused by use with other than genuine HOOVER® solutions, parts, and accessories is not covered by and may void your warranty.

  • HAVE A QUESTION?

  • HOOVER® HAS THE ANSWER!

  • START WITHHOOVER.COM/HELP

  • DO NOT RETURN TO STORE

  • Start with 24/7 resources like these: FAQs

  • HOW-TO-VIDEOS TROUBLESHOOTING VIDEOS

  • Or call us and we’ll talk you through it.
    CUSTOMER SUPPORT800-944-9200 Mon- Fri, 9 am-6 pm EST

  • ©2021 Techtronic Floor Care Technology Limited. All Rights Reserved.

  • Distributed by, Royal Appliance Mfg. Co. Charlotte, NC 28262

Documents / Resources

| HOOVER FH14050 CleanSlate Plus Carpet & Upholstery Spot Cleaner [pdf] User Manual
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References

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