HOOVER MaxLife Pro Pet Swivel Upright Vacuum Cleaner User Manual

October 30, 2023
Hoover

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Molife Pro Pet Swivel Upright Vacuum Cleaner
User Manual

MAXLIFE PRO
PET SWIVEL
UPRIGHT VACUUM
USER MANUAL

Max Life Pro Pet Swivel Upright Vacuum Cleaner

IMPORTANT: READ CAREFULLY BEFORE ASSEMBLY AND USE.
This product is intended for Household use only.
If used Commercially the warranty is VOID.

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IT’S GUARANTEED.
Get cleaning confidence for up to 5 years with the HOOVER® limited warranty. See warranty for complete details.

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS
READ ALL SAFETY WARNINGS AND INSTRUCTIONS BEFORE USING THIS PRODUCT.
WARNING: When using an electrical product, basic precautions should always be followed to avoid electric shock, fire, and/or serious injury, including the following:

  1. Fully assemble before operating.
  2. Operate cleaner only at voltage specified on data plate on back of cleaner.
  3. Do not leave product when plugged in. Unplug from outlet when not in use and before servicing.
  4. Do not use outdoors or on wet surfaces.
  5. Do not allow to be used as a toy. Not intended for use by children age 12 and under. Close supervision is necessary when used by or near children. To avoid injury or damage, keep children away from product, and do not allow children to place fingers or other objects into any openings.
  6. Use only as described in this user’s manual. Use only HOOVER® recommended attachments. (See page 8 for attachment and accessory compatibility)
  7. Do not use product with damaged cord or plug. If product is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1-800-944-9200 prior to continuing use.
  8. Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
  9. Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
  10. Do not handle plug or appliance with wet hands.
  11. Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
  12.  Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts. Brush roll continues to rotate when in the upright position.
  13. Turn off all controls before unplugging.
  14. Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling, always place cleaner at bottom of stairs or on floor. Do not place cleaner on stairs or furniture, as it may result in injury or damage.
  15. Do not use to pick up flammable or combustible liquids, such as gasoline, or fine wood sanding’s, or use in areas where they may be present.
  16. Unplug before connecting Turbo Tool.
  17.  Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  18. Do not use without separator, filters, or dirt cup in place.

CAUTION: TO REDUCE THE RISK OF DAMAGE:

  1. Avoid picking up hard, sharp objects with this product, as they may cause damage.
  2. Store appropriately indoors in a dry place. Do not expose machine to freezing temperatures.
  3. Brush roll continues to turn while product is turned on and handle is in upright position. To avoid damage to carpet, rugs, and flooring, avoid tipping cleaner or setting it on furniture, fringed area rugs, or carpeted stairs during tool use.
  4. Do not use sharp objects to clean out hose as they can cause damage.
  5.  With brush roll on, do not allow cleaner to sit in one location for an extended period of time, as damage to floor can result.

WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK, THIS APPLIANCE HAS A POLARIZED PLUG (ONE BLADE IS WIDER THAN THE OTHER). THIS PLUG WILL FIT IN A POLARIZED OUTLET ONLY ONE WAY. IF THE  PLUG DOES NOT FIT FULLY IN THE OUTLET, REVERSE THE PLUG. IF IT STILL DOES NOT FIT, CONTACT A QUALIFIED ELECTRICIAN TO INSTALL THE PROPER OUTLET. DO NOT CHANGE THE PLUG IN ANY WAY.

What’s in the Box?

Available Tools and Accessories

Not to be used for grooming a pet.

Crevice Tool:
Great for cleaning in tight spaces and hard-to-reach corners.|
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Dusting Brush:
Delicate bristles that gently clean fine dust.|
Pet Upholstery Tool:
Use Upholstery Tool  to clean upholstered furniture and carpeted stairs.|
Hose Clip:
Attaches to vacuum keeping hose in place. (Varies by Model)|

Assembly

Fully Assemble Before Operating

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Insert handle into wand until it clicks in place.| Insert wand into the spine until it clicks in place.
|
Insert hose into canister until it clicks in place.| Place hose clip on the back of the vacuum and slide down to lock.
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Place hose on hose clip.| Place tools onboard.
Note: Nest crevice tool inside dusting brush in order to store all tools onboard.

Tip: Make sure all pieces click into place.
Tip: Wrap cord around hooks for convenient storage. Attach the plug end to the cord.
Tip: To unwrap cord quickly, rotate cord hook 180 degrees.

User Controls

  1. Power the unit ON/OFF.*

  2. Brush Roll ON/OFF.*
    ON: Carpets
    OFF: Hard Floors

  3. Suction Control Valve*
    If unit is difficult to push, twist open the Suction Control Valve on the handle.

Getting to Know Your HOOVER® MAXLIFE Pro Pet Swivel

  1. Quick Release Cleaning Wand and Hose
  2. Multi-Cyclonic Technology
  3. Pre-Motor Filter Assembly (AH44010)
  4. Swivel Steering
  5. Wind Tunnel ® Technology
  6. Suction Control ValveHOOVER MaxLife Pro Pet Swivel Upright Vacuum Cleaner - Pet Swivel
  7.  Power ON/OFF
  8. Multi-Floor Brush Roll ON/OFF
  9. XL Capacity Dirt Cup
  10. Sealed Allergen System
  11. Odor Absorbing Filter with HEPA Media (440012453)
  12. . Advanced Action™ Brush Roll
  13.  Scatter Guard™ Technology with Hard Floor Wiper

Using Your HOOVER® MAXLIFE Pro Pet Swivel

Upright Mode

  1. Step on the nozzle and pull the handle back.
  2. Turn the vacuum ON.

Not to be used for grooming a pet.

Above Floor Mode

Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the cleaner from falling, always place cleaner at the bottom of the stairs or on the floor. Do not place cleaner on stairs or furniture, as it may result  in injury or damage. When using tools, always ensure handle is in the upright position.

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Make sure the vacuum is in the upright position.| Press the wand or handle release and pull the wand or handle out of the vacuum.
|
Attach the cleaning accessory to the end of the wand or handle.| Turn the vacuum ON.

Maintenance

This product contains no serviceable parts.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1-800-944-9200 prior to continuing use.
Cord Storage: Wrap cord around hooks for convenient storage. Attach the plug end to the cord.

NOTICE: A Thermal Protector has been designed into your cleaner to protect it from overheating. When the Thermal Protector activates, the cleaner will stop running.
If this happens proceed as follows:

  1. Turn cleaner OFF and unplug it.
  2. Empty the dirt cup.
  3. Inspect the nozzle inlet, hose connector, hose, dirt cup inlet, cyclonic filter rinsible filter and exhaust filter for any obstructions. Clear obstructions if present.
  4. When cleaner is de-energized and motor cools for 30 minutes, the thermal protector will deactivate and cleaning may continue.
    If the thermal protector continues to activate after following the above steps, your cleaner needs servicing.

WARNING
To reduce the risk of personal injury, unplug before cleaning or servicing.

Emptying the Dirt Cup

  1. Remove the dirt cup by pressing the dirt cup release button.
  2. Hold the dirt cup over your trash can and press the dirt cup trap door release to empty the dirt cup.
    TIP: Empty the dirt cup after every use to maintain optimal performance.

Maintenance
Cleaning the Filters

Pre-Motor Filter

WARNING
To reduce the risk of personal injury, unplug before cleaning or servicing.

  1. Remove the dirt cup to locate the filter.
  2. Use the PULL tab to remove the filter.
  3. Separate the foam filter from the filter frame.
  4. Rinse foam filter and filter frame under running water until all debris is clear.
  5. Gently squeeze filter to remove excess moisture.
  6. Let foam filter and frame air dry separately for at least 24 hours prior to reassembling and reinstalling back into the vacuum to ensure the filters dry completely.

TIP:
Replace filters when heavily discolored. Set filter frame on its side when drying to allow excess moisture to drain off.

Cleaning the Filters

Exhaust Filter

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Remove exhaust cover by releasing bottom latch.| Locate exhaust filter.
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Pull down on tab to remove filter.| Tap the filter on the side of a trash can to remove excess dirt and replace filter and filter cover.

TIP: DO NOT RINSE THE EXHAUST FILTER. Replace filters when heavily discolored. Do not use your vacuum without all of the filters in place.

Cleaning & Maintaining the Brush Roll

To reduce the risk of injury from moving parts, unplug before servicing.

LUBRICATION: The motor and brush roll are equipped with bearings which contain sufficient lubrication for their lifetime. The addition of lubrication could cause damage. Do not add lubricant to motor or brush roll.

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To access the brush roll, unscrew the nozzle guard from the nozzle.| Remove the brush roll by pulling it up and out from the vacuum belt.
|
Remove any hair or blockages.| Replace brush roll and nozzle guard. Secure with screws.

TIP: Rotate brush roll manually to ensure the belt is properly installed. Vacuum is equipped with an automatic brush roll shutoff in the event of overload or jam. Check for obstructions in the brush roll area and remove any obstructions. When obstructions are cleared, resume cleaning as normal.

Removing System Clogs

To reduce the risk of personal injury, unplug before cleaning or servicing.

HOOVER MaxLife Pro Pet Swivel Upright Vacuum Cleaner - System
Clogs

Troubleshooting

WARNING
To reduce the risk of personal injury, unplug before cleaning or servicing.

This product contains no serviceable parts.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1-800-944-9200 prior to continuing use.

Problem Possible Solution
My vacuum will not turn ON 1.  Always be sure to plug it in firmly.

2.  The Thermal Protector may have been activated – unplug your vacuum and let cool for 30 minutes. If this does not work, there may be no voltage in the wall plug.
3.  Check the fuse or breaker in your home. If there is a blown fuse or tripped breaker, replace the fuse in your home or reset the breaker.
My vacuum is hard to push| 1.  Open the Suction Control Valve near the handle by twisting the valve clockwise.
My vacuum is losing suction| 1.  Be sure to empty the dirt cup if it is full. Check that the dirt cup is properly assembled and installed onto the appliance.
2.  The vacuum has a suction control valve located below the handle. Adjust suction by closing valve to increase suction or opening valve to decrease suction.
3.  You may have a clogged filter. Refer to the Maintenance section in this manual for directions on removing clogs.
4. Your filter may be dirty. Pre-motor filters should be rinsed every 4-6 uses. Refer to the Maintenance section for directions on how to clean filters.
5. If problem persists, you may have a clog in the system. Refer to the Maintenance section on how to remove a clog in your system.
My brush roll is not spinning| 1.  Unplug and remove any hair or other blockages around the brush roll.
2.  Clean filters. Refer to the Maintenance section for directions on  how to clean filters.
3.  Check for clogs in the system. Refer to the Maintenance section for directions on how to remove clogs.
4.  Resume normal operation.

WARRANTY

LIMITED WARRANTY FOR HOOVER® PRODUCT
FIVE YEAR LIMITED WARRANTY (DOMESTIC USE)
If this product is not as warranted, contact TTI Floor Care North America Customer Service at 1-800-944-9200.
Please have available the proof of purchase and model number for the warranted product.

WHAT THIS WARRANTY COVERS
This limited warranty provided by Royal Appliance Mfg. Co., doing business as TTI Floor Care North America (referred to hereafter as “Warrantor”) applies only to products purchased in the U.S. (including its territories and possessions), a U.S. Military Exchange, or Canada. When used and maintained in normal household use and in accordance with the Owner’s Guide, this product is warranted against original defects in material and workmanship for FIVE years from the date of original purchase (the “Warranty Period”). If Warrantor determines that the issue you are experiencing is covered under the terms of this warranty (a “covered warranty claim”), we will, at our sole discretion and free of charge (subject to the cost of shipping), either (i) repair your product; (ii) ship you a replacement product, subject to availability; or (iii) in the event that the applicable parts or replacement are not reasonably available, ship you a similar product of equal or greater value. In the unlikely event that we are unable to repair your product or ship a replacement or similar product, we reserve the right, at our sole discretion, to issue you a refund or store credit (if applicable) of the actual purchase price at the time of the original purchase as reflected on the original sales receipt. Parts and replacements may be new, refurbished, lightly used, or remanufactured, in Warrantor’s sole discretion.

WHO THIS LIMITED WARRANTY COVERS
This limited warranty extends only to the original retail purchaser, with original proof of purchase from Warrantor or an authorized dealer of Warrantor products, in the U.S., U.S. Military Exchanges, and Canada.
WHAT THIS WARRANTY DOES NOT COVER
This warranty does not cover use of the product in a commercial operation (such as maid, janitorial, and equipment rental services, or any other income- generating activity); improper maintenance of the product; the product if it has been subject to misuse, negligence, neglect, vandalism, or the use of voltages other than that on the data plate of this product. This warranty does not cover damage resulting from an act of God, accident, owner’s acts or omissions, service of this product by other than Warrantor or a Warrantor authorized service provider (if applicable), or other acts beyond the control of Warrantor. This warranty also does not cover use outside the country in which the product was initially purchased, or resale of the product by the original owner. Pick-up, delivery, transportation, and house calls are not covered by this warranty. In addition, this warranty does not cover any product that has been altered or modified, or repairs made necessary by normal wear or the use of other products, parts, or accessories which are either incompatible with this product or adversely affect this product’s operation, performance, or durability. Normal wear items are not covered under this warranty. Depending on the product, normal wear items may include, but are not limited to, belts, filters, brush rolls, blower fans, blower and vacuum tubes, and vacuum bags and straps.

OTHER IMPORTANT TERMS
This warranty is not transferable and may not be assigned; any assignment made in contravention of this prohibition is void. This warranty shall be governed and construed under the laws of the state of North Carolina. The Warranty Period will not be extended by any replacement of batteries, parts, or products or by virtue of any repair performed under this warranty.
THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY, AND ALL EXPRESS AND IMPLIED WARRANTIES OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. IN NO EVENT WILL WARRANTOR BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT, OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER, EVEN IF THIS WARRANTY FAILS OF ITS ESSENTIAL PURPOSE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NO WARRANTIES THAT ARISE BY OPERATION OF LAW, IF APPLICABLE, SHALL EXCEED THE DURATION OF THE LIMITED WARRANTY PROVIDED HEREIN. Warrantor’s liability for damages to you for any costs whatsoever arising out of this statement of limited warranty shall be limited to the amount paid for this product at the time of original purchase.
Some states do not allow the exclusion or limitation of incidental or consequential damages, disclaimers of implied warranties, or limitations on the duration of implied warranties, so the above exclusions, disclaimers, and/or limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

GENUINE PARTS AND ACCESSORIES
We recommend using only with genuine HOOVER® solutions (for carpet and spot cleaners), parts, and accessories. Damage caused by use with other than genuine HOOVER® solutions, parts, and accessories is not covered by and may void your warranty.

NOTES:

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Calling 1-800-944-9200

References

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