ORECK Xl2100rHs High Speed Upright Vacuum Cleaner User Guide

SIMPLY AMAZING® user’s GuiDe CoMMerCial Xl2100rHs
HIGH SPEED UPRIGHT VACUUM CLEANER WITH CLEANING SYSTEM

IMPORTANT

SAVE THIS BOOKLET!
Includes:

• Safety Warnings
• Warranty
• Operating Instructions
• Trouble Diagnosis
• Accessories

BEFORE OPERATING CLEANER, READ ALL INSTRUCTIONS IN THIS MANUAL CAREFULLY.

Maintenance and Customer Service

Your ORECK vacuum cleaner is a product of precise engineering.

The motor bearings are permanently lubricated and should not be oiled. If you require additional information or have problems with your ORECK appliance, you may call ORECK commercial customer service at: usa 1-888-768-2014

Please specify the model number and serial/code number which can be found on the data plate on the back of the vacuum. Save your sales or purchase slip. Should your ORECK appliance require warranty service in the U.S.A., present this slip to the Authorized Service Center as your proof of purchase date or, in Canada, call customer service.
Accessories Sold Separately

IMPORTANT SAfETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER
WARNING
To reduce the risk of fire, electric shock, or injury:

• Do not leave appliance unattended when plugged in. Unplug from outlet when not in use and before servicing.
• Do not use outdoors or on wet surfaces.
• Do not operate the unit while in the upright and locked position.
• Do not let the unit run while in any one stationary position for any period of time. Keep the unit moving while in operation.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Use only as described in this manual. Use only manufacturer’s recommended attachments.
• Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center or call customer service at US: 1-888-768-2014
• Do not pull or carry by cord, use cord as a handle, close door on cord, or pull cord around sharp edges or corners. Keep cord away from heated surfaces.
• Do not run appliance over cord.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair and anything that may reduce air flow.
• Keep hair, loose clothing, fingers and all parts of body away from openings and moving parts.
• Do not use to pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without filter bag assembly in place.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible liquids, such as gasoline or lighter fluid, or use in areas where they may be present.
• Do not use appliance in an enclosed space where flammable, explosive or toxic vapors are given off by oil base paint, paint thinner, some mothproofing substances, or in an area where flammable dust is present.
• Do not pick up toxic material such as chlorine bleach, drain cleaner, gasoline, etc. with this appliance.
• Use caution when vacuuming over area rug edges and fringe.
• Product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
• Keep cord away from heated surfaces. saVe tHese instruCtions For Commercial use

Warranty

1 Year LIMITED WARRANTY
WHAT THIS WARRANTY COVERS
When used and maintained in normal Commercial use and in accordance with the Userʼs Manual, your Royal Appliance Manufacturing Company product is warranted against original defects in material and workmanship for a full one year from date of purchase (the “Warranty Period”). During the Warranty Period, as described in this Warranty, Royal Appliance Manufacturing Company will provide labor and parts, at no cost to you, to correct any such defect in products purchased in the United States, U.S. Military Exchanges and Canada.
HOW TO MAKE A WARRANTY CLAIM
If this product is not as warranted, take or send the product to an Authorized Warranty Service Dealer along with proof of purchase. If the batteries are not as warranted, either take or send the batteries along with proof of purchase to an authorized dealer or contact Oreck Commercial Customer Services at 1-888-768-2014.
WHAT THIS WARRANTY DOES NOT COVER
This warranty does not cover filters, improper maintenance of the product, damage due to misuse, acts of God, nature, vandalism or other acts beyond the control of Royal Appliance Manufacturing Company, ownerʼs acts or omissions, use outside the country in which the product was initially purchased and resales of the product by the original owner. This warranty does not cover pick up, delivery, transportation or house calls. However, if you mail your product to a Service Center for warranty service, cost of shipping will be paid one way. Please call Oreck Commercial Customer Services at 1-888-768-2014 for instructions on how to ship this product. This warranty does not apply to products purchased outside the United States (including its territories and possessions), a U.S. Military Exchange and Canada.
OTHER IMPORTANT TERMS
This warranty is not transferable and may not be assigned. This Warranty shall be governed and construed under the laws of the state of Ohio. The Warranty Period will not be extended by any replacement of batteries or parts or repair performed under this Warranty. THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT WILL Oreck Commercial BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER. Some states do not allow the exclusion of consequential damages, so the above exclusion may not apply to you. This warranty gives you specific rights; you may also have others that vary from state to state.

Troubleshooting Guide

WARNING: Unplug cord from electrical outlet before servicing.
SAVE SERVICE CALLS…CHECK THESE FIRST:

• Is the disposable filter dust bag full?
• Are pores of filter dust bag clogged with powder or fine dust?
• Is anything clogging the revolving brush, lower tube, intake opening, fan housing or connector assembly opening?
• Is the belt in place and turning the brush?
• Are the brush ends in the proper location?
• Does the brush turn freely? Are hair, string or rug fibers wound around the brush?

Be sure cleaner is firmly plugged into wall outlet.
Check electrical source–fuse or circuit breaker.
Cleaner Does not piCK up| Filter bag is full. Nozzle or intake pivot clogged. Belt is broken or stretched. Brush is worn. Bag tube clogged. Bag pores are
clogged with fine  dust. Impeller fan isbroken. Revolving brush is not even at both ends.| Replace filter bag. See “To Install Paper Filter Dust Bag.”
Clear obstruction. Replace belt. See “ To Adjust or Replace Brush.” Clear obstruction. Change bag.
Return to Service Center for repair. Check brush roll
end cards. Make sure words “old” or “new” match at each end.

all otHer serViCinG sHoulD Be Done BY an oreCK autHoriZeD serViCe Center.
CALL COMMERCIAL CUSTOMER SERVICE HOT LINE US: 1-888-768-2014
Whenever calling, please be sure to have your model and serial number from data plate.

Assembly

To assist you in identifying components of your vacuum, the parts have been numberedas follows:

1. Handle section, upper
2. Tube, lower
3. Power head
4. Outer bag
5. Paper filter dust bag
6. Power cord
7. Retaining spring
8. Bag tension bar
9. Zip fastener
10. On/off switch
11. Cord hook
12. Plastic loop/cable clamp
13. Connector assembly/ cord wrap
14. Fan housing
15. Cord assembly

Before assembling appliance, remove two screws from the connector assembly. Remove plastic insert by pulling upward.

With ON/OFF switch facing the front of the unit, slide upper handle section over matching section of the connector assembly. Hold handle brace against upper handle and align screw holes. Insert one screw into top hole and one screw into the bottom hole then tighten firmly until handle is no longer loose.

Attach cord to cord clip by pressing cord above and below clip ensuring the cord is fully rested in clip.

Operating Instructions

To operate
Make sure disposable paper filter dust bag is in place. DO NOT operate the cleaner without a paper filter dust bag. Plug the power cord into an electrical outlet and press the On (l) – OFF (O) switch on Helping Handle Assembly.
General information
The performance of your new cleaner greatly depends upon care and maintenance. The instructions in this manual will guide you in performing basic care and maintenance. To obtain the most satisfying years of service, read the instructions and keep them handy for future reference. operating recommendations This new ORECK XL High-Speed Upright is one of the finest, fastest, and strongest units in its class. You’ll love the way it cleans, gets under things, and it’s SO lightweight and easy to use. The following are a few simple suggestions regarding its operation:

1. When inserting a new disposable paper filter dust bag— FIRST PUFF OUT and OPEN THE BAG.
2. When the disposable filter dust bag is full, REPLACE IT.
3. If at any time the machine does not pick up properly or makes an unusual noise, STOP OPERATION and service.
4. Although your upright will pick up pins, paper clips, and other small objects, it is recommended that these be removed from the floor before you vacuum. Failure to do so may result in permanent damage to the motor suction fan and its housing.
5. WarninG: Do not use your vacuum cleaner on damp or wet surfaces. This will cause damage to the vacuum cleaner and is dangerous to the user. Damage caused by use on wet or damp surfaces is not covered under warranty.
6. REPLACE THE BELT EVERY 6 MONTHS.
7. Change the disposable filter dust bag at least once a month—even if it is not full! The collected dust in the dust filter can cause odor, attract moisture, act as a breeding area and can affect the efficiency of the cleaner.
8. Do not run the vacuum cleaner over the cord. The revolving brush could damage the cord.
9. Use caution when vacuuming over area rug edges and fringe.

Disposable paper Filter Dust Bags
Disposable paper filter dust bags play a very important role in the efficiency of your ORECK vacuum cleaner. The purpose of the filter bag is to trap dirt, but at the same time it must be porous enough to allow air to pass through. If the filter bag becomes clogged, no air can pass through the cleaner and cleaning cannot take place, regardless of the cleaner’s power.
To keep your cleaner operating at maximum efficiency, change the dust bag frequently. DO NOT FILL ABOVE THE LINE
INDICATED ON THE DUST BAG.
Be sure the disposable paper filter dust bag is installed properly. all paper dust bags are not the same. Your oreCK disposable dust bags have been designed to be used with the oreCK cleaner. using bags other than genuine oreCK disposable bags will affect the cleaning ability of your cleaner and could cause damage to it. the Belt
The belt on your vacuum cleaner controls the speed of the revolving brush and is very important for the effective operation of the cleaner. If the belt becomes stretched or cut, it will cause the revolving brush to stop completely or slow down. See instructions in the manual for replacing belt. an extra belt is stored in the base plate of your cleaner. when buying replacement belts, use onlY oreCK genuine belts. Belts other than oreCK belts will not operate the revolving brush correctly and may create undue stress which will cause damage to the motor and brush bearings. using belts other than oreCK belts will void the warranty. lubrication
The vacuum cleaner motor bearings are factory lubricated and sealed. Further lubrication is not required.
General Cleaner

At least once a month, check for and remove excessive lint, string or hair from the revolving brush. Wipe the outside of the cleaner with a damp cloth. Also, clean the connector deflector assembly area, base of cleaner and fan housing area. If there is dust in the outer bag, vacuum it or shake it out.
A little preventative maintenance will keep your cleaner looking new and will ensure continued cleaning effectiveness.
Caution—wood Floors, soft (Vinyl, asphalt tile, etc.)
Floor surfaces and polished Floor Finishes Use floor and floor finish manufacturer’s recommended methods of cleaning. The metal strip on the base of the cleaner could be damaged if used on concrete or abrasive surfaces, and, therefore, cause damage to wood floors, soft (vinyl, asphalt tile, etc.) floor surfaces and polished floor finishes. The roller brush may also scuff very soft finishes. Do not operate the unit while  in the upright and locked position. Do not let the unit run while in any one stationary position for any period of time. Keep the unit moving while in operation.
To Replace Filter Dust Bag
WARNING: Unplug cord from electrical outlet before servicing.

BAG installation:

1. Hook bottom of bag collar opening under lip “B” of connector assembly. Pull up on bag collar and snap over lip “A” of connector.
2. Press on edges of bag collar to insure bag is completely installed. IMPORATANT Check to make sure bag collar is behind lips “A” and “B”. If it is not, dust will leak into outer bag. When filter bag is in place, close outer bag with zipper fastener.

How to Replace a Worn Belt

WARNING: Unplug cord from electrical outlet before servicing.

Remove the replacement belt from the storage channel.

Remove the door by removing the hold down screw located on side of power head.

Slide the door forward by prying open with a screwdriver or coin.

Remove the belt from the brush roll pulley and the motor drive shaft.

Loop the new belt over the motor drive shaft. Place the opposite end of the belt on the brush roll pulley.

Rotate the brush roll three (3) complete revolutions to ensure that no part of the belt is overhanging the end of the motor drive shaft.

Replace the door by sliding it into the groove at the bottom of the housing. Replace the hold down screw.

Stuffing or Blockage

Under certain conditions, it is possible to stuff or block the intake tube and the lower tube assembly. If your vacuum cleaner does not pick up properly, or makes unusual noise and the outer bag does not fluff up or balloon open, follow the following steps:
WARNING: Unplug cord from electrical outlet before servicing.

1. Check for blockage at the mouth of the intake opening. See illustration A. If there is blockage, remove it with long-nose pliers, a screwdriver or coat hanger. If you can not reach the blockage, remove base plate. See illustration B.
2. If the blockage is not at the base, remove lower tube. See illustration C. Unhook retainer spring, releasing bottom of bag. Twist lower collar counter clockwise to slide up. Pull tube out of base. Check for blockage. If blockage is in the tube, remove with a coat hanger.
3. If tube is not blocked, look into fan housing. See illustration D. Remove debris with long-nose pliers, a screwdriver or coat hanger.
4. To reassemble, check O-ring on tube, and replace if damaged. Vacuum will not operate properly without the tube O-ring. Slide O-ring to approximately 2″ from base of tube. Replace tube by first lining up slot at base of tube with inner tab inside fan  ousing. Then reinsert tube and push down until the tube is seated. Make sure O-ring is in place against fan housing opening. Replace and tighten collar until collar locking tabs are locked in place. See illustration E. Make sure collar is not cross threaded on  ousing.
5. Many times blockage occurs due to a full dust bag causing dirt to back down the air flow system. When that happens, the blockage will be at the top of the system, starting in the area where the dust bag connects to the connector assembly. See illustration F.

Note: If the above actions do not correct the problem, contact an ORECK authorized service center or call the commercial customer service center.
US: 1-888-768-2014
IMPORTANT: On plush and new carpets, stuffing may occur due to excessive fuzz and loose cuttings in the carpet. Stuffing could occur for the first few cleanings until all the loose material is removed. Due to the high efficiency of the cleaner, many older carpets will cause stuffing when the cleaner is first used on them.
Using An Oreck Fresh Air® Tab
Your ORECK XL vacuum cleaner has a special FRESH AIR tab pocket. This pocket is located inside the outer bag in the area where the disposable paper bag attaches to the connector assembly. Insert tablet in pocket.

Grounding Instructions
This appliance must be grounded. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electric shock. The cord for this appliance has an equipment-grounding conductor and a grounding plug. It must only be plugged into an electrical outlet that is properly installed and grounded in accordance with all local codes and ordinances.
DanGer: Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is grounded. If not, have a proper outlet installed by a qualified electrician. This appliance is for use on a nominal 120-volt circuit. It has a grounding plug similar to the example shown. Make sure the appliance is connected to an outlet with the same configuration as the plug. No adapter should be used with this appliance.

To Adjust or Replace Brush
WARNING: Unplug cord from electrical outlet before servicing.

To determine if the brush is worn, place a firm straight edge across the nozzle opening. If brush bristles do not extend beyond base plate, brush should be adjusted.

Remove the baseplate by removing 5 screws. Then, remove the belt and brush roll from the housing.

Rotate both bearing assemblies at ends of brush roll to show “old” and replace in the holding channels in the housing.

NOTE: The bearing assembly setting marked “OLD” has a smooth side. The one marked “NEW” is notched. When rotating bearings, make sure both bearing assembly settings are the same and face up when replacing the brush roll.

Reassemble the belt and the baseplate and check bristle height above baseplate at each end of brush.
If a previous adjustment has already been made and bristle height does not extend above baseplate, a new brush assembly should be ordered.
IMPORTANT: unless the brush is worn as indicated above, both bearings must be in the “new” position. when rotating, both bearings must be in the “olD” position. unmatched settings will cause damage to your machine.

USA: 1-888-768-2014
WWW.ORECKCOMMERCIAL.COM

Documents / Resources

| ORECK Xl2100rHs High Speed Upright Vacuum Cleaner [pdf] User Guide
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