reolink RLC-830A 4K PoE Security Camera User Guide
- June 14, 2024
- reolink
Table of Contents
Quick Start Guide
Apply to: RLC-830A
What’s in the Box
Camera Introduction
Connection Diagram
Before using the camera, please connect your camera as instructed below to finish initial setup.
- Connect the camera to a Reolink NVR (not included) with an Ethernet cable.
- Connect the NVR to your router, and then power on the NVR.
NOTE: The camera should be powered with a 12V DC adapter or a PoE powering device such as PoE injector, PoE switch or Reolink NVR (not included in the package).
Set UP the Camera
Download and launch the Reolink App or Client software, and follow the onscreen instructions to finish initial setup.
- On Smartphone
Scan to download the Reolink App.
https://reolink.com/wp-json/reo-v2/app/download
NOTE:
- If you are connecting the PoE camera to a Reolink PoE NVR, please set up the camera via the NVR interface.
Mount the Camera
Installation Tips
- Do not face the camera towards any light sources.
- Do not point the camera towards a glass window. Otherwise, it may result in poor image quality because of the window glare caused by infrared LEDs, ambient lights or status lights.
- Do not place the camera in a shaded area and point it towards a well-lit area. Otherwise, it may result in poor image quality. To ensure best image quality, the lighting condition for both the camera and the capture object should be the same.
- Make sure the power ports are not directly exposed to water or moisture and not blocked by dirt or other elements.
- The waterproof camera can work properly under conditions like rain and snow. However, it doesn’t mean the camera can work underwater.
- Do not install the camera at places where rain and snow can hit the lens directly.
Mount the camera to the wall
- Drill holes in accordance with the mounting hole template.
- Install the mount base with screws included in the package.
- To adjust the camera direction, you may control the camera to pan and tilt via Reolink App or Client.
NOTE: Use the drywall anchors included in the package if needed.
Mount the Camera to Ceiling
- Drill holes in accordance with the mounting hole template.
- Install the mount base with screws included in the package.
- To adjust the camera direction, you may control the camera to pan and tilt via Reolink App or Client.
NOTE: Use the drywall anchors included in the package if needed.
Troubleshooting
Camera is not powering on
If your camera is not powering on, please try the following solutions:
- Make sure your camera is powered on properly. The PoE camera should be powered by a PoE switch/injector, a Reolink NVR or a 12V power adapter.
- If the camera is connected to a PoE device as listed above, connect it to another PoE port and check again.
- Try again with another Ethernet cable.
Picture is not clear
If the picture from the camera is not clear, please try the following
solutions:
- Check the camera lens for dirt, dust or spiderwebs. Please clean with a soft, clean cloth.
- Point the camera to a well-lit area. The lighting condition will affect the picture quality a lot.
- Upgrade the firmware of your camera to the latest version.
- Restore the camera to factory settings and check it again.
Specification
Hardware Features
Infrared Night Vision: 15 Meters
Day/Night Mode: Auto switchover
General
Dimension: 248 x 110x 147mm
Weight: 1.21KG
Operating Temperature: -10°C~+55°C (14°F~131°F)
Operating Humidity: 10%~90%
Notification of Compliance
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:(1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Caution: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
ISED Compliance Statements
This Class B digital apparatus complies with Canadian ICES-003.
Simplified EU Declaration of Conformity
Reolink declares that this device is in compliance with the essential
requirements and other relevant provisions of EMC Directive 2014/30/EU and LVD
2014/35/EU.
Reolink declares that this product is in compliance with Electromagnetic
Compatibility Regulations 2016 and Electrical Equipment Safety Regulations
2016.
UKCA Declaration of Conformity
Correct Disposal of This Product
This marking indicates that this product should not be disposed with other
household wastes. throughout the EU. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, recycle it
responsibly to promote the sustainable reuse of material resources. To return
your used device, please use the return and collection systems or contact the
retailer where the product was purchased. They can take this product for
environmentally safe recycling.
Limited Warranty
This product comes with a 2-year limited warranty that is valid only if
purchased from Reolink Official Store or a Reolink authorized reseller.
NOTE: We hope that you enjoy the new purchase. But if you are not
satisfied with the product and plan to return, we strongly suggest that you
reset the camera to factory default settings before returning.
Terms and Privacy
Use of the product is subject to your agreement to the Terms of Service and
Privacy Policy
Keep out of reach of children.
End User License Agreement
By using the Product Software that is embedded on the Reolink product, you
agree to the terms of this End User License Agreement (“EULA”) between you and
Reolink.
Technical Support
If you need any technical help, please visit our official support site and
contact our support team before returning the products.