Refoss MSS305 Smart Plug User Manual

June 14, 2024
Refoss

Refoss MSS305 Smart Plug

Safety Information

  • It is recommended that this device is used indoors in a dry location only.
  • The device shall be used within its rated power included in the product specifications on the package.
  • Make sure the device is fully plugged in and kept out of reach of children for safety concerns.
  • Operating frequency/max output power: 2400MHz-2483.5MHz/20dBm

Package Contents

  • 1 x Smart Plug
  • 1 × User Manual

LED and Button Rules

  1. (Power Button

    • Press the button to turn the smart plug ON or OFF.
    • To factory reset the smart plug. Press and hold the button for 5 seconds until the
    • LED flashes between amber and green.
  2. Status LED
    Solid amber: Initializing/ Firmware upgrading
    Rapidly flashing green:

  3. Wi-Fi connecting
    Slowly alternating between amber and green: Ready to pair
    Solid green: Connected to home

  4. Wi-Fi/ Successfully paired
    Solid red: No internet connection
    OFF: Your receptacle is not powered on/ The smart plug is not turned on.

Installation Guide

  1. Make sure your smart device is powered on and covered by a strong Wi-Fi signal.
  2. Download the Refoss app. (P4)
  3. Launch the Refoss app and log in to your account, or if you are a new user, tap Sign up to create a new account.
  4. Tap the “+” icon, Refoss app will find nearby smart devices automatically.
  5. Click “Add” and follow the setup wizard to finish the configuration.
  6. Relocation of the smart device does not require additional operations provided that it is on the same network with a strong Wi-Fi signal.Refoss-MSS305-Smart-Plug-FIG-3

NOTE:

  1. This smart device needs to be set up via Bluetooth (Bluetooth 4.0 or later). Please make sure the Refoss app is granted to access the required system permissions and the Bluetooth of your smartphone has been enabled.
  2. Find more at https://www.refoss.net/support
  • Link to Google Assistant or Amazon Alexa Set up the device in the Refoss app first, then link it to voice assistants. Link to Amazon Alexa Go to User-> Amazon Alexa and allow Refoss to link with Alexa. Link to Google Assistant Go to User-> Google Assistant and allow Refoss to link with Google Assistant.

FAQ

At Refoss, we strive to assure your satisfaction. Attached below is a non- exhaustive list of questions that users are mostly concerned about.

  1. What devices can I control with
    Refoss smart plug?
    You can control lights, fans, humi- modifiers, portable heaters, and other small appliances that conform with the specifications of the smart plug, i.e. up to 13A/ 16A/ 10A/ 15A/ 16A output for UK/ EU/ AU/ US/ FR appliances, respectively.

  2. What should I do when the LED turns solid red?
    You can troubleshoot the following:

  3. Check if your home Wi-Fi is working

  * Make sure that you have disabled access control in your router and that the smart plug is not blocked by the router’s firmware.
  * Factory reset your Refoss smart plug and try to add it again.

Learn more at https://www.refoss.net/support

Warranty

Refoss products are covered by a 24-month limited warranty from the date of purchase. Please visit https://www.refoss.net/support for a detailed warranty policy and product registration.

Disclaimer

  1. The function of this smart device is tested under a typical circumstance described in our specifications.
    Refoss does NOT guarantee that the smart device shall perform the same as described under all circumstances.

  2. By using third-party services including but not limited to Amazon Alexa, Google Assistant, Apple HomeKit, and SmartThings, customers acknowledge that Refoss shall not be held liable in any way for the data and private information collected by such parties. Refoss’s total liability is limited to what is expressly covered
    in its Privacy Policy.

  3. Damages arising from ignorance of the SAFETY INFORMATION shall not be covered by Refoss aftersales service, nor does Refoss take any legal responsibility therefrom.

Customers acknowledge their understanding of these articles clearly by reading this manual.

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