truke 35ms BTG Neo Dual Pairing Earbuds Instructions

35ms BTG Neo Dual Pairing Earbuds

Welcome to the FAQ section for trüke BTG NEO Dual-Pairing earbuds!
Here are some commonly asked questions and their answers.

1. What are features of trüke BTG NEO earbuds?
   The trüke BTG NEO earbuds feature dual pairing, gaming mode with 35ms ultra- low latency, 6Mics Advanced Environmental Noise Cancellation (Adv. ENC), 13mm Titanium Speaker Drivers, Music mode with preset 3 preset EQ modes, 80Hours* long battery life, IPX5 water resistance, touch controls, , Bluetooth 5.3, and a 12-month warranty.

2. How does the Dual Pairing feature work?
   trüke BTG NEO’s Dual Pairing feature allows you to connect and switch between two devices simultaneously. Simply pair your earbuds with both devices, and you can seamlessly switch between them without the need for manual pairing each time.

3. Does trüke BTG NEO earbuds supports Touch Functions?
   trüke BTG NEO supports Touch Functions on both the earbuds.

4. How many in-built/preset EQ modes are available in trüke BTG NEO earbuds?
   trüke BTG NEO has three preset EQ modes – Dynamic Mode, Bass Boost Mode & Movie Mode, delivering optimal sound quality for every occasion. Tap and hold left earbud for 3 sec to switch different EQ modes.

5. Does trüke BTG NEO have RGB Lights?
   trüke BTG NEO has RGB Lights on Case and Earbuds. RGB lights on trüke BTG NEO gaming earbuds are purely aesthetic and do not affect the core functionality of the earbuds.

6. trüke BTG NEO case RGB Lights are not blinking?
   In this case, please try to charge the case as battery may have drained inside the charging case.
   Atleast keep case in charging for 2 hours then check again. It will resolve the RGB light issues.

7. What is the gaming mode in BTG NEO?
   The gaming mode in BTG NEO provides ultra-low latency of up to 35ms, ensuring minimal delay between your actions and the in-game response. This enables a synchronized and immersive gaming experience, giving you a competitive edge. Tap and hold  right earbud for 3 sec to switch Gaming mode.

8. What is the Bluetooth Version on trüke BTG NEO earbuds?
   trüke BTG NEO supports Bluetooth Version 5.3, which is currently latest in the Indian Market.
   Connect to your devices effortlessly and experience a stable and reliable connection without any lag or interruptions. With trüke BTG NEO, enjoy the benefits of quick and hassle-free pairing. It supports IOS, Android, Windows devices.

9. How do I connect wireless trüke BTG NEO earbuds to my device?
   To connect wireless earbuds to your device, you typically need to open trüke BTG NEO case which activates pairing mode on the earbuds, then enable Bluetooth on your device (Phone/Laptop). Once the trüke BTG NEO is visible on your device’s Bluetooth  settings, you can select them to establish the connection. Hurray!! Now you are ready to listen to music.

10. How long do trüke BTG NEO earbuds batteries last?
    trüke BTG NEO earbuds comes with the 500mAh charging case, which gives you an astonishing 80Hours of music playback. Along, with fast charging, 10 minutes of charging gives you up to 200minutes of gameplay.

11. Can I use trüke BTG NEO earbuds for phone calls?
    trüke BTG NEO earbuds takes communication to the next level by combining Dual- Pairing with advanced 6-mic Environmental Noise Cancellation (ENC) allowing you to make and receive phone calls. With its 6 built-in microphones, your voice is captured  with exceptional clarity, while intelligent noise cancellation technology filters out background distractions. Experience crystal-clear and uninterrupted communication with trüke BTG NEO gaming earbuds.

12. Can I use trüke BTG NEO earbuds while exercising, running, jogging and gym?
    trüke BTG NEO earbuds are designed for sports and exercise, providing a secure fit and sweat resistance. Look for earbuds with features like ear hooks or fins to ensure they stay in place during physical activities. Additionally, trüke BTG NEO earbuds offer  sweat, water, or dust resistance to withstand different environments.

13. Is trüke BTG NEO right choice of earbuds for me?
    When choosing earbuds, consider factors such as Sound Quality, Comfort, Fit, Battery Life, Connectivity options, and additional features like Noise Cancellation (ENC) or touch controls.
    It is a good idea to read reviews, compare specifications, and try them on to find the pair that suits your preferences and needs.

14. How do I clean my trüke BTG NEO earbuds?
    Clean your trüke BTG NEO earbuds by removing any ear-tips or cushions. Use a soft, dry cloth or a cotton swab slightly dampened with alcohol to gently wipe the earbuds surface. Avoid using excessive moisture, and never intentionally submerge the earbuds in water. Clean the ear tips separately according to the given manufacturer’s instructions.

These FAQs cover some common queries about BTG NEO.

If you have any further questions, feel free to reach out to our customer support team at +91 9354170767 or write to us at support@eccentricindia.com for further assistance.

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