truke BTG Neo Dual Pairing Earbuds User Manual

June 14, 2024
Truke

truke BTG Neo Dual Pairing Earbuds

truke-BTG-Neo-Dual-Pairing-Earbuds-PRODUCT

PRODUCT INFORMATION

MODEL NAME : truke BTG Neo Dual Pairing Earbuds

Bluetooth Connection

  • truck BTG NEO comes with 1-step instant pairing technology
  • Search for “truke BTG Neo” and connecttruke-BTG-Neo-Dual-Pairing-Earbuds-FIG- \(2\)

Dual Pairing Technology
Experience the future of gaming audio with BTG NEO’s revolutionary dual- pairing technology. Seamlessly connect two devices at once and conquer the gaming world like never before.

truke-BTG-Neo-Dual-Pairing-Earbuds-FIG- \(3\)

Preset EQ Modes
Press and hold 3 seconds of the right earbuds to change EQ mode

truke-BTG-Neo-Dual-Pairing-Earbuds-FIG- \(4\)

Music & Gaming Mode Control

truke-BTG-Neo-Dual-Pairing-Earbuds-FIG- \(5\)

  • Tapx1 play or pause the music (left)
  • Tapx2 next song (right)
  • Tapx3 Google assistance & Siri (left)
  • Tapx1 play or pause the music (right)
  • Tapx2 previous song (left)
  • Press and hold for 3 seconds changing to gaming mode (left)

Calling Control

  • Tapx1 accepts the calling
  • Tapx1 hangs up the calling (intend to finish)
  • Tapx2 declined the calling

Earbuds & Charging

truke-BTG-Neo-Dual-Pairing-Earbuds-FIG- \(16\)

Reset With Factory Mode

  • Тар × 5
    Tap x 5 times and put them back in the charging case

Trouble Shooting

  1. Unable to start
    Charge the earbuds for 30 minutes and take the earbuds out of the charging case. And it will turn on automatically.

  2. Earbuds cannot pair
    Go to the mobile’s Bluetooth menu forget/disconnect the “truke BTG Neo”, and put the earbuds back in the charging case. Then take out the earbuds from the charging case and connect/pair them with the mobile again.

  3. Cannot connect to mobile device
    Turn off the earbuds by putting them in the charging case. Turn off the mobile device’s Bluetooth function and turn on it again. Then take out the earbuds from the case and connect them.

  4. The earbuds cannot be charged
    Make sure earbuds are placed in the case with the right orientation, gently press them in place, and clean the charging pinpoint.

  5. Only one earbud is working with only one earbud/Music plays only on one earbud

    • Step 1 : Disconnect from the phone and delete the device ” truck BTG Neo ” from your phone’s Bluetooth menu
    • Step 2: Take out both earbuds from the case and tap 5 times on one earbud and put them back in the charging case.
    • Step 3: Take out both earbuds from the charging case and connect with your phone through Bluetooth menu.

Performance Parameters

truke-BTG-Neo-Dual-Pairing-Earbuds-FIG- \(19\)

Precautions

  1. Do not use the product under high temperature, high humidity, high cold, high dust, high electromagnetic radiation, and lighting environment
  2. Do not use non-original charging accessories to charge
  3. Charging time should not exceed 3 hours
  4. Recharge every 30 days when not in use for a long time
  5. Do not exceed 60 decibels when used for long time to avoid hearing damage
  6. Do not disassemble by any unauthorized personnel ‚otherwise, warranty will be void
  7. After the product has expired, it can be sent to a professional recycling agency. Do not discard it at will, so as not to pollute the environment

Customer Care
For any queries/complaints, pls feel free to WhatsApp us at +91-9354170767 or Write to us at support@eccentricindia.com Mandatory Registration is required at www.truke.in within 10 days of purchase

Thank You

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