Pyramid 3700 Heavy-Duty Time Clock User Manual

Pyramid 3700 Heavy-Duty Time Clock

PRODUCT USAGE

STEP 1 – UNPACKING

• Remove the Model 3500 / 3700HD / 3000HD from its box and place it on a firm surface.
• Plug the unit into an outlet.
• Locate the key packaged with the unit. Unlock and remove the top cover of the unit. Locate the programming buttons that are labeled SELECT, UP, and DOWN. Place your key in a safe place for future access.

STEP 2 – PROGRAMMING THE MODEL 3500 / 3700HD / 3000HD Programming the Model 3500 / 3700HD / 3000HD is extremely easy and can be done in less than 5 minutes.

STEP 3 – READY TO GO Reinstall the top cover, lock the unit and you are ready to use your new Model 3500 / 3700HD / 3000HD.

PROGRAMMING YOUR PYRAMID 3000 SERIES TIME CLOCK

To change or set a feature, press the SELECT button until the desired feature is displayed. Use the UP or DOWN button to change the feature. After the displayed feature is changed, press the SELECT button to change other features and return to the main display.

• LANG=ENGLISH – Use the UP or DOWN key to select the desired language to print and program the Model 3500 / 3700HD / 3000HD. Select English, Spanish, French, or German.
• DATE FMT=YYMMDD – Use the UP or DOWN key to select the desired date format that will be printed and displayed. There are three selections: YYMMDD (Year, Month, Day), MMDDYY (Month, Day, Year), or DDMMYY (Day, Month, Year).
• SET YEAR – Use the UP or DOWN key to set the desired year.
• SET MONTH – Use the UP or DOWN key to set the desired month.
• SET DAY – Use the UP or DOWN key to set the desired day of the month.
• DAYLIGHT SAV – Allows Models 3500 / 3700HD / 3000HD to automatically adjust to daylight saving time. There are 5 options you can select with the UP or DOWN key:
• USA07+ Automatically adjusts time to 2007 United States daylight saving time (starts the Second Sunday of March and ends the First Sunday of November).
• USA06- Automatically adjusts time to Pre-2007 United States daylight saving time (starts First Sunday of April and ends Last Sunday of October).
• EURO Automatically adjusts time to European daylight saving time. (Begins the last Sunday in March and ends on the last Sunday in October).
• OTHER Allows you to select a custom start and end Sunday for automatic daylight saving time changes. After SELECTING OTHER, use the UP or DOWN key to select the desired Sunday (only Sundays are allowed) you wish to START daylight saving time, press SELECT, and again use the UP or DOWN key to select the desired Sunday to END daylight saving time. Note: The time will automatically change at 2 a.m. on the selected Sundays.
• OFF- The unit will not adjust time for daylight saving time.
• TIME STD=LINE. This option should only be changed for areas outside of the U.S.A. where there is frequency variation in the power lines. If you are operating this unit in an area that has problems with power line frequency resulting in the unit losing or gaining time or you are running the unit off a generator/inverter, use the UP or DOWN key to change the TIME STD to CRYSTAL which will cause the unit to keep time using an internal device.
• DSPLY FMT=AM/PM – Selects how the time will be displayed on the front of the unit. Using the UP or DOWN keys, select one of the following options:
  • AM/PM – Standard time (1-12 hours).
  • MIL – Military time (0-24 hours).
• PRINT FMT=AM/PM – Selects how time will be printed on the time card. Using the UP or DOWN keys, select one of the following options:
  • AM/PM – Standard time (3:30 PM)
  • MIL- Military time (3:30 PM = 15:30)
  • Military time with minutes expressed in hundredths of an hour (3:30 PM = 15.50)
  • 24H.1-Time with minutes expressed in tenths of an hour.
• PRINT DIR=RIGHT – Use the UP or DOWN key to select print on the right side of the time card or the left side (almost all time cards in the USA are right-sided).
• FMT=DATE TIME – Use the UP or DOWN key to select which of the following formats you want printed on the time card:
  • DATE TIME – Prints current date and time.
  • DATE YR TIME – Prints current date, year, and time (small font).
  • DATE YR APPD – Prints current date, year, and APPD (approved) message.
  • DATE YR FAXD – Prints current date, year, and FAXD (faxed) message.
  • DATE YR FILE – Prints current date, year, and FILE (filed) message.
  • DATE YR IN – Prints current date, year, and IN message.
  • DATE YR OUT – Prints current date, year, and OUT message.
  • DATE YR PAID – Prints current date, year, and PAID message.
  • DATE YR RCVD – Prints current date, year, and RCVD (received) message.
  • DATE YR SENT – Prints current date, year, and SENT message.
  • DATE YR ORIG – Prints current date, year, and ORIG (original) message.
  • DATE YR VOID – Prints current date, year, and VOID message.
  • DATE YR USED – Prints current date, year, and USED message.
  • DATE YR CPLD – Prints current date, year, and CPLD (completed) message.
• SET HOUR – Sets the current hour of the day by using the UP or DOWN key.
• SET MINUTES – Sets the current minute of the day by using the UP or DOWN key.

TROUBLESHOOTING

• MASTER RESET – This procedure will clear the entire time clock memory and reset the program to the original factory defaults. This procedure should only be used if the time clock is behaving completely erratic. Master reset is accomplished by unplugging the unit and then plugging the unit back in while depressing the center programming button (the UP button). Hold the center button until the front display is visible. All time, set-up, and payroll data will be set to the original factory defaults.
• DISPLAY IS FLASHING Jan 1 12:01AM – Displays when power is lost for more than 30 days. To correct, reset the time by following these steps.

CHANGING THE PRINT RIBBON

1. Unplug the clock and remove the cover using the key provided.
2. Turn the clock on its side so the ribbon is on top.
3. Manually move the ribbon cartridge holder to the left towards the display.
4. Gently push the hold tab away from the ribbon cartridge and remove the ribbon cartridge.
5. Snap the new ribbon cartridge into the holder while turning the ribbon advance knob. Make sure the ribbon and the clear plastic protector slide completely over the print head.
6. Replace and lock the cover. Test the unit for proper installation by punching several times on a time card.

Note: If the ribbon is not completely over the print head, the resulting print will show incomplete characters. If the ribbon cartridge is not completely snapped in the holder, the resulting print will be increasingly lighter.

Troubleshooting faqs

• Do I have to use special cards?
  No. Most any standard time card will work with the 3500 / 3700HD / 3000HD when it is used for payroll purposes, or you may use your time recorder to date and time stamp other documents.

• What does ATAAP mean?
  ATAAP is the acronym used by the U.S. government that describes how time is accounted for using hundredths of hour. i.e. (one and a quarter hours equal 1.25 hours).

SUPPLIES AND OPTIONAL ACCESSORIES

Supplies and optional accessories for the Pyramid M-3500 / 3700HD / 3000HD are available through most office supply stores or by calling Pyramid Technologies toll free at 1-888-479-7264.

Part Number Description

• 4000R2 Ribbon 2-pack
• 4000R6 Ribbon 6-pack

Limited Hardware Warranty

Your Pyramid time clock comes with a 1-year Limited Hardware warranty. If Customer Support cannot troubleshoot your problem over the phone, we will replace your unit free of charge Pyramid Technologies, LLC warrants this equipment to the original user against defective material or workmanship for a period of 1 year from the date of purchase. The manufacturer’s responsibility under this warranty is limited to the repair or replacement of the defective part or parts. The manufacturer reserves the right to determine whether the parts failed because of defective material, workmanship, or other causes. Failure caused by accident, alteration, misuse, or improper packaging of returned unit is not covered by this warranty. Any repair to the equipment other than by Pyramid voids the warranty. Users in countries other than the USA should contact the Dealer from whom the unit was purchased. The rights under this warranty are limited to the original user and may not be transferred to subsequent users. Protect your equipment by investing in an extended warranty. Call Pyramid Today.
Returns

Returns on non-defective equipment can be made within 30-days of purchase for a full refund after inspection. Returns on non-defective equipment made after 30-days, but within 60 days of shipping will be accepted after inspection and are subject to a 15% restocking fee. Returns after 60 days will not be accepted.

Pyramid Technologies, LLC

Specifications

• Operating Conditions
  Temperature 0C to 50C, (3F to 122F)
  Humidity 10 to 95% RH, non condensing

• Power Failure
  Battery back-up of data and time for 30 days
  Battery life (designed to last more than 10 years)

• Calendar
  Automatic Leap Year and Daylight Saving Time, Year up to 2099

• Clock Accuracy
  Less than 30 seconds/year

• Certifications
  UL and CUL

• Mounting
  Desktop Or Wall Mountable.

FREQUENTLY ASKED QUESTIONS

What is the Pyramid 3700 Heavy-Duty Time Clock?

The Pyramid 3700 Heavy-Duty Time Clock is a robust and durable time and attendance tracking device designed to withstand heavy usage and provide accurate record-keeping of employee work hours.

How does the Pyramid 3700 Time Clock work?

The Pyramid 3700 Time Clock uses a mechanical time-stamping mechanism to record time and date information on time cards when employees manually insert them, creating a reliable record of their work hours.

What type of time cards are compatible with the Pyramid 3700 Time Clock?

The Pyramid 3700 Time Clock is typically compatible with standard time cards designed for mechanical time clocks, which are widely available and suitable for tracking employee work hours.

Can the Pyramid 3700 Time Clock calculate overtime hours?

The Pyramid 3700 Time Clock does not typically have built-in overtime calculation features; overtime calculations are usually done manually based on the recorded hours.

Is the Pyramid 3700 Time Clock suitable for industrial environments?

Yes, the Pyramid 3700 Time Clock is designed for heavy-duty use and can withstand industrial environments with challenging conditions, making it a reliable choice for various settings.

Is the Pyramid 3700 Time Clock easy to set up?

The Pyramid 3700 Time Clock is designed to be relatively easy to set up, and it includes a user manual to guide you through the installation process.

What is the printing technology used by the Pyramid 3700 Time Clock?

The Pyramid 3700 Time Clock uses a mechanical printing mechanism to stamp time and date information on time cards, eliminating the need for ink or ribbons.

Can the Pyramid 3700 Time Clock generate reports?

The Pyramid 3700 Time Clock does not typically generate reports; it primarily records time and date information on time cards for manual payroll calculations.

Is the time data stored securely on the Pyramid 3700 Time Clock?

The Pyramid 3700 Time Clock does not have data storage capabilities; it imprints time and date information directly on time cards.

What is the warranty for the Pyramid 3700 Time Clock?

The warrantie typically range from 1 year to 2 years.

Is technical support available for the Pyramid 3700 Time Clock?

Many manufacturers and sellers offer technical support for the Pyramid 3700 Time Clock to assist with setup, usage, and troubleshooting questions.

Can the Pyramid 3700 Time Clock be integrated with payroll software?

The Pyramid 3700 Time Clock does not typically integrate with payroll software directly; it records time and date information on time cards for manual payroll processing.

Can the Pyramid 3700 Time Clock be used with time cards from other brands?

The compatibility of the Pyramid 3700 Time Clock with time cards from other brands may vary, so it's recommended to use compatible time cards for optimal performance.

Is the Pyramid 3700 Time Clock suitable for small businesses?

The Pyramid 3700 Time Clock is a heavy-duty solution designed for businesses of various sizes, including small businesses that require a durable time- tracking device.

Can the Pyramid 3700 Time Clock be used with time cards from other brands?

The compatibility of the Pyramid 3700 Time Clock with time cards from other brands may vary, so it's recommended to use compatible time cards for optimal performance.

Does the Pyramid 3700 Time Clock come with a backup power source?

The Pyramid 3700 Time Clock does not typically come with a backup power source; it relies on manual operation.

VIDEO – PRODUCT OVERVIEW

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