STARLINK BKLT3170 Remote Control User Manual
- June 13, 2024
- Starlink
Table of Contents
Your StarLink
Remote Control
User Manual
BKLT3170 Remote Control
Accessory for:
Wireless hearing aids
Congrats!
You’re about to enhance your hearing experience.
You’ve got a Remote Control.
Enhanced control. Easy adjustments.
Your StarLink Remote enhances the control you have over your hearing aids with
easy and discreet adjustments. And allows you to connect with the world around
you.
Use this simple manual to get started.
Get to know your Remote Control
Meet your Remote
Overview
- Indicator lights
- Ear Selection switch
- Volume up
- Volume down
- Mute/Unmute
- Memory Change
- Favorite
- Home
- Lock/Unlock switch
- Lanyard (optional) housing
For more details, see Use your Remote on p. 11.
Set up your Remote
To pair with hearing aids
Before using your Remote for the first time, you’ll need to pair it with your
hearing aid(s). This allows your accessory to recognize your hearing aids so
they can work together.
STEP 1: Put Lock/Unlock switch in Unlock position (to the left).
STEP 2: Turn your hearing aids OFF and ON.
• For CROS hearing aid systems:
Turn OFF your hearing aids and CROS transmitter. Next, turn ON your hearing
aids but leave the CROS transmitter OFF.
STEP 3: Pair your Remote with your hearing aid(s):
-
Place your hearing aids within 12 inches of your Remote.
-
Press and hold the Home button for 5 seconds until both light indicators (blue and red) start rapidly blinking.
-
For a set of hearing aids:
• Successful pairing: Both blue (left) and red (right) indicator lights become solid for 2+ seconds.
• Unsuccessful pairing: Indicator lights do not become solid for 2+ seconds. Repeat STEP 1 and 2. -
For a single hearing aid:
• Successful LEFT hearing aid pairing: Blue (left) indicator light becomes solid for 2+ seconds. If not, repeat STEP 1 and 2.
• Successful RIGHT hearing aid pairing: Red (right) indicator light becomes solid for 2+ seconds. If not, repeat pairing process. -
Check for successful setup by pressing the Volume up or Volume down button and confirming the hearing aid volume adjusts accordingly.
Use your Remote
Your Remote allows for easy and discreet adjustments to your wireless hearing
aids using the following buttons and switches. For the location of each button
or switch on your Remote, see Meet your Remote on p. 8.
Indicator lights
The blue (left) light blinks when a button press command is sent to the left
hearing aid. The red (right) light blinks when a button press command is sent
to the right hearing aid.
Ear Selection switch
This switch controls if adjustments are made to one hearing aid or both
hearing aids.
- Set of hearing aids: To adjust both hearing aids at the same time, position the switch in the center.
- Single hearing aid: The switch is ignored, as the Remote always sends the appropriate left or right-side command.
Volume up and Volume down
The volume buttons perform a slightly different function depending on a short press or long press of the buttons.
- Short press: The overall level of all sounds coming through your hearing aid microphone changes in the selected direction (either increases ^ or decreases v).
- Long press: If streaming audio from a wireless accessory, the audio stream volume changes in the selected direction (either increases ^ or decreases v).
Mute/Unmute
By pressing this button, you will temporarily turn off or on the sounds coming
through your hearing aid microphone.
• When hearing aids are muted, selecting any other button will unmute the
hearing aids, as well as perform the function of the selected button.
Memory Change
Your hearing care professional may create multiple memories within your
hearing aid. By pressing this button, you can access and cycle through the
available memories.
Favorite
Your hearing care professional can set a Favorite configuration for you. By pressing this button, you can easily access that specific configuration.
- If no Favorite configuration has been set, pressing this button will have no effect on your hearing aids.
Home
This will reset your hearing aids to memory one and the default volume level.
Lock/Unlock switch
Use this switch to either make an adjustment to your hearing aids, or to
prevent unintended hearing aid changes.
- Locked position (left): Move switch to the left when not using your Remote. Keeping your Remote locked can also help extend the battery life.
- Unlocked position (right): Move switch to the right to adjust your hearing aids.
Lanyard (optional) housing
- Insert thin cord on lanyard into end of the Remote lanyard housing until loop is exposed.
- Thread lanyard through loop and pull lanyard.
Troubleshooting guide
Problems with your Remote? Try these tips. If issues continue, contact your hearing care professional.
| Symptom | Possible causes | Solutions |
|---|---|---|
| Indicator lights do not illuminate when button is pressed. | The Remote is in | |
| locked state. | Move Lock/Unlock switch from Lock (right) to Unlock (left) |
position.
Indicator lights illuminate, but hearing aids do not respond to a button
press.| After moving lower switch to Unlock position, it may take a brief time
to wirelessly “locate” your hearing aids.| Wait for about a second after
unlocking before pressing a button.
Hearing aids are not paired with the Remote.| Perform pairing process with
your hearing aids and Remote. See To pair with hearing aids on p. 9.
Battery level in hearing aid can no longer support wireless activity.| Install
new hearing aid battery.
Set of hearing aids fail to pair with the Remote.| Less than two hearing aids
were found during pairing process.| During pairing process, make sure both
hearing
aids are available.
Only one hearing aid is receiving commands.| Ear Selection switch is in the
left or right position.| Move Ear Selection switch to center (both) position.
Additional guidance
Intended use
The Remote Control is an accessory to a wireless air conduction hearing aid.
It is intended to let a user remotely make volume and program adjustments to
an air conduction hearing aid.
The Remote Control is classified as a Type B applied part under the IEC
60601-1 medical instrument standard.
The Remote Control is designed to comply with the most stringent Standards of
International Electromagnetic Compatibility. However, it is still possible
that you may experience interference caused by power line disturbances,
airport metal detectors, electromagnetic fields from other medical devices,
radio signals and electrostatic discharges. The Remote Control is designed to
be cleaned with a damp cloth moistened with soapy water.
If you use other medical devices or wear implantable medical devices such as
defibrillators or pacemakers and are concerned that your Remote Control might
cause interference with your medical device, please contact your physician or
the manufacturer of your medical device for information about the risk of
disturbance. The Remote Control should not be used during an MRI procedure or
in a hyperbaric chamber. The Remote Control is not formally certified to
operate in explosive atmospheres such as may be found in coal mines or certain
chemical factories.
Clinical benefit
The accessory itself does not provide a direct clinical benefit.
An indirect clinical benefit is provided by enabling the parent device
(wireless hearing aids) to achieve their intended purpose.
Use on Aircrafts
The Remote Control should not be used on aircrafts unless specifically
permitted by the flight personnel.
International Use
The Remote Control is approved to operate at radio frequencies that are
specific to your country or region and might not be approved for use outside
your country or region.
Be aware that operation during international travel may cause interference
with other electronic devices, or other electronic devices may cause
interference with your Remote Control.
The battery in your Remote Control is not replaceable. Do not attempt to
replace the battery.
Your Remote Control is designed to operate within the temperature range of
-20°C to +60°C (-4°F to 140°F), relative humidity range of 10%-95%, and
altitude limits 70 kPa – 106 kPa (equivalent to altitudes from 1,200 ft (380
m) below
sea level to 10,000 ft (3,000 m).
Your Remote Control is designed to be transported within the temperature range
of -40˚C (-40˚F) to 60˚C (140˚F), relative humidity range of 10%-95%, and
altitude limits 70 kPa – 106 kPa (equivalent to altitudes from 1,200 ft (380
m) below sea level to 10,000 ft (3,000 m).
Your Remote Control is designed to be transported within the temperature range
of -40˚C (-40˚F) to 60˚C (140˚F), relative humidity range of 10%-95%, and
altitude limits 70 kPa – 106 kPa (equivalent to altitudes from 1,200 ft (380
m) below sea level to 10,000 ft (3,000 m).
We are required by regulations to provide the following warnings:
WARNING: Use of the Remote Control directly next to other electronic
equipment should be avoided because it could result in improper performance.
If such use is necessary, note as to whether your hearing aids and the other
equipment are operating normally.
WARNING: Use of accessories, components or replacement parts other than
those provided by the manufacturer of the Remote Control could result in
increased electromagnetic emissions and decreased electromagnetic immunity and
could result in degradation of performance.
WARNING: If Portable Radio Frequency communications equipment is used
closer than 30 cm (12 inches) from your Remote Control, degradation of the
performance of your hearing aid could result. If this occurs, move away from
the communications equipment.
The Remote Control has a rating of IP 5X per IEC 60529. This means that the
Remote Control is protected from dust.
The Remote Control does not contain any user-serviceable parts.
Do not open or modify this device.
Do not connect the Remote Control to any external device.
The expected service life of the Remote Control is 3 years.
Wireless Technical Description
Starkey Laboratories, Inc. Remote Control operates in the 2.4 – 2.4835 GHz
band with a maximum effected radiated power of 3 dBm with transmission
modulation type of 1M06F1W. The receiver section of the radio has a bandwidth
of 2 MHz
The Remote Control has been tested to, and has passed, the following emissions
and immunity tests:
- IEC 60601-1-2 radiated and conducted emissions requirements for a Group 1 Class B device as stated in CISPR 11.
- RF radiated immunity at a field level of 10 V/m between 80 MHz and 2.7 GHz as well as higher field levels from communications devices as stated in Table 9 of IEC 60601-1-2.
- Immunity to power frequency magnetic fields at a field level of 30 A/m and to proximity magnetic fields as stated in Table 11 of IEC 60601-1-2.
- Immunity to ESD levels of +/- 8 kV conducted discharge and +/- 15 kV air discharge.
EU ADVERSE EVENT REPORTING
Any serious incident that has occurred in relation to your device should be
reported to your local Starkey representative and the Competent Authority of
the Member State in which you are established. A serious incident is defined
as any malfunction, deterioration in the characteristics and/or performance
of the device, or inadequacy in the device user manual/labeling which could
lead to the death or serious deterioration in the state of health of the user,
OR could do so upon recurrence.
FCC information
WIRELESS NOTICES
FCC ID: EOA-24WR
IC: 6903A-24WR (Model 610)
This device complies with part 15 of the FCC rules and with ISED Canada
license-exempt RSS standard(s). Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operation of the device.
NOTE: The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications to this equipment. Such
modifications could void the user’s authority to operate the equipment.
Hereby, Starkey Laboratories, Inc. declares that the Remote Control is in
compliance with the essential requirements and other relevant provisions of
Directive 2014/53/EU. A copy of the Declaration of Conformity can be obtained
from the following addresses and from
docs.starkeyhearingtechnologies.com.
Hereby, Starkey Laboratories, Inc. declares that the Remote Control is in
compliance with the UK Radio Equipment Regulations SI 2017 as amended. A copy
of the UK Declaration of Conformity can be obtained from the following
addresses and from
docs.starkeyhearingtechnologies.com.
Regulatory information
Starkey Labs Canada Co.
2476 Argentina Road, Suite 301
Mississauga, ON L5N 6M1
www.starkeycanada.ca
Starkey Laboratories (Germany) GmbH
Wig beam Jager 218-222
22335 Hamburg
Germany
UK Authorised Person:
Starkey UK
William F. Austin House Pepper Rd, Hazel Grove Stockport SK7 5BX, UK
www.starkey.co.uk
Waste from electronic equipment must be handled according to local regulations
****Consult user manual
Keep dry
Instructions for Disposal of Old Electronics
Starkey Laboratories, Inc. encourages, the EU requires, and your local
community laws may require, that your Remote Control be disposed of via your
local electronics recycling/disposal process.
The below instructions are provided for the benefit of disposal/recycling
personnel. Please include this manual when disposing of your Remote Control.
FOR DISPOSAL/RECYCLING PERSONNEL ONLY
This product contains a Lithium-ion polymer battery.
To remove this battery:
- Pry apart the housing halves with a small screwdriver.
- Cut the battery wires from the circuit board to prevent accidental shorting.
- Pry the battery away from the housing using a wide flat blade.
Such modifications could void the user’s authority to operate the equipment.
Regulatory information
| Symbol | Symbol Meaning | Applicable Standard | Symbol Number |
|---|---|---|---|
| Manufacturer | BS EN ISO | ||
| 15223-1:2021 | 5.1.1 | ||
| Authorized representative in the European Community | BS EN ISO | ||
| 15223-1:2021 | 5.1.2 | ||
| **** | Date of Manufacture | BS EN ISO | |
| 15223-1:2021 | 5.1.3 | ||
| **** | Catalogue Number | BS EN ISO | |
| 15223-1:2021 | 5.1.6 | ||
| **** | Serial Number | BS EN ISO | |
| 15223-1:2021 | 5.1.7 | ||
| **** | Medical Device | BS EN ISO | |
| 15223-1:2021 | 5.7.7 | ||
| Keep Dry | BS EN ISO | ||
| 15223-1:2021 | 5.3.4 | ||
| Temperature Limit | BS EN ISO | ||
| 15223-1:2021 | 5.3.7 | ||
| Humidity Limitation | BS EN ISO | ||
| 15223-1:2021 | 5.3.8 | ||
| Caution | BS EN ISO | ||
| 15223-1:2021 | 5.4.4 | ||
| General warning sing | EC 60601-1, Reference no. Table D.2, Safety sign 2 |
ISO 7010- w001
| Refer to instruction manual/booklet| EC 60601-1, Reference no. Table
D.2, Safety sign 10| ISO 7010-M002
| Collect Separately| DIRECTIVE 201 2/19/EU (WEEE)| Annex IX
| Class II
equipment| IEC 60417 Reference no. Table D.1| Symbol 9 (IEC 60417-5172)
| Regulatory Compliance Mark (RCM)| AS/NZS 4417.1:2012| N/A
| Giteki Mark| Japanese Radio Law| N/A
****| Direct current| IEC 60601-1 Reference no. Table D.1| IEC 60417-5031
| Recycling Symbol| European Parliament and Council Directive 94/62/EC| Annex
1-VII
Notes
StarLink and Starkey are trademarks of Starkey Laboratories, Inc.
©2023 Starkey Laboratories, Inc.
All Rights Reserved. 5/23 BKLT3170-01-EN-XX-CA
Patent: www.starkey.com/patents