Pokini Tab G10 Rugged Tablet Intended for Medical Commercial Uses User Guide

Pokini Tab G10 Rugged Tablet

Introduction

Welcome to your G10 Tablet PC.
To ensure the optimal performance of this product, please take the time to read this manual carefully. G10 is a rugged tablet intended for medical/commercial uses.

Explanation of Advisements
In this manual we use three (3) levels of Advisements as follows:

• The Note symbol is used for notifying the user of something important or of something that needs special attention.
• The Cautionsymbol is used to inform of something that could cause harm to, or malfunction of the equipment.
• The Warning symbol is used to inform of something in which the reisaconceivable risk of harm to the user if the Warning is ignored.

Symbols and Markings
This section provides information about the symbols that are used on the G10, its accessories, or packaging.

Power On/Off Indicator

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Dispose of in accordance with your country’s requirements.

| CE is the abbreviation of the European Communities and this mark tells customs officials in the European Union that the product complies with one or more of the EC Directives.
| This is a certification mark employed on electronic products manufactured or sold in the United States which certifies that the electromagnetic interference from the device is under limits approved by the Federal Communications Commission.
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Consult User´s Manual

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UL Marking

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The product meet UL’s requirements for Canada and the United States.

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Conforms to relevant Australian EMC requirements

Device Layout

Front View

1| Finger Print Reader| Provides Fingerprint Authentication and Security for your device (if equipped).
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2| MIC| Audio Recording Device
3| Ambient Light Sensor| Provides Automatic Adjustment of Screen Brightness for Various Lighting Conditions
4| Front Camera| Record Still and Video Images – 8 MP
5| NFC/RFID Reader| Near Field Communication/Radio-Frequency ID Device
6| Power LED Indicator| Green – Power On

7

| ****

Charge LED Indicator

| White light Blink – Battery Charging Solid Green – Charge Complete

Red Blink– Low Battery (Battery Below 10%)

8| Function Key 1| Programmable – Can be used for common special functions
9| Function Key 2| Programmable – Can be used for common special functions
10| Windows Key| Opens or closes the Start menu.
11| Volume + Button| Increases the audio volume.
12| Volume – Button| Decreases the audio volume.
13| Power Button| Turn power On/Off – Hold 10s to Reset

Left-Side View

Top View

18| ****

Barcode Reader Button

| Press to activate Barcode Reader Scanning Device (button will be deactivated if tablet not equipped with barcode reader).
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19| Stylus Tether Hole| The stylus can be tethered through this hole.

Bottom view

Right-Side View

Rear View

Flash light and P2 to turn off.
28| Stylus pen| Serves as the input device by tapping on the touchscreen to make selections and enter information.
29| Rear Camera| Allows you to use the camera function.
30| Hot Swappable Battery Lock| To lock/unlock the hot swappable battery
31| Hot Swappable Battery| Supplies power to your Tablet PC when external power is not connected.
32| SIM Slot| Insert SIM card to enable 4G LTE service (optional)
33| MicroSD Slot| Accepts MicroSD Memory Cards

Managing Device Power

AC Adapter
The AC adapter accepts 100-240VAC Input. A standard US polarized, grounded three-pin plug adapter is included. International plug AC adapters are available for certain regions.

Use only the AC adapter included with your Tablet PC. Using other AC adapters may damage the device.

Battery Pack

The G10 device has one small, permanent, internal battery and one hot- swappable battery. When hot swappable battery has low voltage and needs to be replaced, the built-in battery will power the tablet for up to 30 minutes.
To charge the Battery Pack:

1. Connect the power cable to the charging port on the device.
2. Connect the power adapter to an electrical outlet and charge the tablet until the battery is fully charged.
3. After your device is fully charged, disconnect the charger from both the device and the electrical outlet.
4. Additional hot-swappable batteries can be charged independently of the Tablet PC by placing the battery into a docking station with a battery charging bay (available separately).

• NOTE: To prevent damage to batteries, please see Section 8: Safety
• Battery life naturally degrades over time. Failure to follow instructions for recommended operating temperatures, charge and discharge rates, and other instructions may accelerate battery decay rates. If your tablet battery will not accept or hold a satisfactory charge, it may need to be replaced.
• For battery storage and charging temperatures, see Section 8: Safety

Checking the Battery Level
To check the battery charge level of the G10, you may use the battery monitor within Windows operating system or by the voltage gauge of hot swappable battery pack. When the hot swappable battery pack is not installed in the Tablet PC and you want to know the battery level, press the Battery Test (1) button. The gauge will display the battery level.

Any battery level indication is an estimated result. The actual operating time can be different from the estimated time, depending on how you are using the Tablet PC.

Storage of the battery
Please note that the battery loses 2% of its charge every three days if it remains in the switched-off tablet. This can lead to deep discharge if stored for too long. Therefore, remove the battery from the device before storing it.

Hot Swapping the Battery Pack

The G10 Tablet PC battery can be replaced without shutting down the tablet or interrupting your work, by use of the built-in battery. The built-in battery can sustain power for up to 30 minutes, during which period the swappable battery must be changed to prevent loss of function.

To swap the battery, lay the tablet on a flat surface, and pull the two tabs indicated towards the edges of the tablet. The battery will pop loose and a replacement can be slid into place.

• The appropriate temperature range for hot swapping the battery pack is between -10 °C (14 °F) and 50 °C (122 °F).
• Check the Bridge Battery Indicator after unlocking the battery latch. Replace the battery pack only when the indicator lights in green. A red light means the bridge battery level is too low for you to safely hot swap the battery pack.
• When the battery latch is unlocked, the display brightness level will be fixed at a low level and cannot be adjusted
• If the hot swappable battery pack is not inserted within 30 minutes, the Tablet PC enters Hibernation mode or may switch off entirely.

Internal Battery

The internal battery is not user-replaceable and is not visible to the operating system. It never functions as the power source as long as the hot swappable battery pack is installed, It enables the hot-swapping function, since it provides power only when the battery pack is being removed. The internal battery should not be used to power the tablet during regular operation.

By default, the internal battery is charged by external AC power (if connected) or the main battery pack if it is not fully charged. To preserve battery life, it is possible to set the internal battery to charge only when connected to an AC Power Source.

Using optional features

Due to the overlap features of NFC, RFID and CAC card readers, they are designed in the same location of the tablet, so the three modules cannot be installed in the same tablet, only one module can be selected.

Using the RFID Reader
This device may include an internal RFID reader module. The RFID system involves a tag and a reader, used for inventory management, asset tracking and so on. As it is shown in product layout in chapter 2 (Position 5). For more details, see Technical Specifications in Appendix A.

To use an RFID Device :
Scan a smart card or RFID tag near the RFID reader, please follow the instructions in the specific software for your application and use RFID function properly .

• The RFID tag/card must be within the range of an RFID reader. An audible beep will indicate a successful scan.
• If you experience errors while attempting to read an RFID tag with the scanner, please try a different tag.
• If the error persists, contact your dealer for assistance.
• If you want to check whether the RFID reader hardware is working properly, you may use the controller app to test. See Chapter 6: controller App and its Applications.

Using the NFC Reader
This device may include an optional internal NFC (Near Field Communication) module for different applications, such as checking security tags or communicating with smartphones. You can view the location of the NFC Module in the product layout in Chapter 2 (Position 5). For more details, see Technical Specifications in Appendix A.

To use an NFC Device :
Users can scan a card or device near the NFC sensor area. Please follow the instructions in the specific software for your application and use NFC function properly. Below it is an example of a mobile payment application using NFC.

• Users must keep the NFC tag or cards close to the NFC area within 2.5 mm, otherwise the internal NFC module may not receive the signal from the tag or card. If you hear a small beep, it means the scan is successful.
• If you cannot get the NFC function work properly, check tag or card type. if still not working, please contact your supplier for instruction.
• If you want to check the NFC hardware is working properly, you may use controller app to test. See Chapter 6: controller App and its Applications.

Using the CAC (Common Access Card) Card Reader
This device has an internal CAC card module for ID authentication, as it is shown in chapter 2 (Position 21). For more details, see Technical Specifications in Appendix A.Users can insert the smart card into the Reader, please follow the instructions in the specific software for your application and use the CAC card function properly.

If you cannot get the CAC Card reader function to work properly, use a different CAC card and check again. also make sure the cards are the correct type and inserted fully in the slot. If still not working, please contact your supplier for instruction.
If you want to check the CAC card hardware is working properly, you may use eController app to test. See Chapter 6: eController App and its Applications.

Using the Barcode Reader
This device has optional internal Barcode Reader module. It is an optical input device used to capture and read information contained in a bar code. Most common 1D and 2D barcode formats can be read. The position of the reader is shown in the product layout in Chapter 2 (Position 14). Press the physical scan button on the tablet to activate the scanner. A barcode placed win the scanner field of view will be read. To enable the barcode function, please follow the instructions in the specific software for your application and use barcode reader function properly.

• The maximum operating temperature for the barcode scanner is 50 °C (122 °F).
• The barcode reader only works at close range under appropriate ambient light conditions. A small beep indicates that the barcode has been successfully read.
• If you want to check the Barcode Reader hardware is working properly, you may use eController app to test. See Chapter 6: eController App and its Applications.

Using Cellular Connectivity
This device offers an internal, two-antenna cellular module for a fast connection to cellular systems and mobile internet. The location of the 4G LTE cellular module is shown in the product layout in Chapter 2 (Position 32). For more details, see Technical Specifications in Appendix A.
If your cellular service requires a SIM Card:

• Insert your SIM card into the SIM card slot, located beneath the battery cover. The device will automatically read the card. The 4G LTE Module will provide further on-screen instructions.
• Users must insert the SIM card in the slot fully and in the correct orientation, and make sure the SIM card is enabled by the carrier, otherwise the card will not be read.
• The G10 Tablet is able to support cellular connections that do not require a SIM card (such as eSIM or Built-In SIM). Please follow your cellular carrier’s instructions to achieve this.

Using GPS
This device has internal GPS module for navigation, please follow the instructions in the specific software for your application for GPS application. For more details, see Technical Specifications in Appendix A.
If you want to check whether the GPS hardware is working properly, you may use eController app to test. See Chapter 6: eController App and its Applications.

Using the Digitizer Pen
G10 Tablet offers either a standard, passive stylus (Digitizer Pen) or an active stylus.

• The standard stylus can be used for writing and selecting elements on the screen. The active stylus works together with a specialized touch sensor panel to support functions like Double Click, Palm Reject, Hover, Accurate
• Drawing, Legal Signatures, and other special functions. For more details, see Technical Specifications in Appendix A.
• To use double click function, Tap the desired point on the screen twice in quick succession with the pen.
• Howver function, if you hover the pen a little bit, you will see that the pen has a corresponding mark.
• Please keep the pen within 3mm from the touch screen, otherwise the mark might not be displayed in the screen.

Palm rejection Function: when you are writing using an active digitizer, the finger and the palm on the screen won’t produce input, as the screen recognizes a difference between the input from your hand and input from your stylus.

eController App and its Applications

The eController App is designed to quickly check if device modules are working properly. It tests the following modules:

1. Fingerprint Reader
2. CAC (Common Access Card) Card
3. RFID
4. NFC
5. Barcode Scanner
6. GPS
7. Assign function to programmable buttons F1 and F2.

• Most of the above the modules are optional items. If the eController top menu bars are greyed out or unselectable on certain items, the related modules are not installed (or have been disabled).
• The eController is not application software. You need install the proper application software (App) to use the module for your desired functions.

System information
The System Information component of the eController App will automatically check the tablet’s information.

Fingerprint scanner
When activated, the user may place a fingertip on the scanner, and the scanner will read the print and display it in the indicated area of the screen, until removed  The fingerprint scanner will operate continuously once this test is selected until exited. To preserve battery and enable all tablet functions, please exit the test when complete.

RFID
Place the RFID tagged device near the indicator on the tablet, and select the “Read” button on the screen. The RFID reader will display whether or not an RFID tag was detected and read properly. If the tag is not detected or not read properly, ensure that the devices are near enough together.

NFC
The eController can test if the NFC transmitter and receiver on the tablet is working properly. Place any NFC device (tag, smart phone with NFC is enabled, contactless EMV card, etc.) near the sensor area of the tablet (keep distance within 2.5mm), the screen will display if NFC detection successful: Detected or NONE
If you cannot detect smartphone NFC,
please check if the NFC is enabled on the phone.

Barcode Scanner
To test the barcode scanner, select the barcode test, point the scanner at a barcode (or QR code), and press the SCAN button on the screen or press the physical scan button on the handle of the tablet. System will quickly scan and display the barcode information on screen. Press the button again to read the barcode again. The displayed info will refresh and display the new barcode information
Please aim the laser at the center of barcode. Do not place the scanner too far from barcode.
Barcode scanner uses laser technology, do not point it toward anyone’s eyes .

Button configuration
Button configuration can program the F1 and F2 buttons on your tablet. Select the button you want to program, choose the desired function and press the SAVE button to save settings, or you can select cancel to discard the changes. If you want to program the buttons to a function not on the list, please contact your supplier for further instructions.

GPS
The eController GPS test is based on Chart cross Lim-ited APP. Turn on Location Services. The App will automatically run and check the GPS signal, satellite positions, your current location, speed, heading and altitude.

In the graphic below:

1. GPS signal bar chart, showing the signal strength for each satellite detected, as well as the accuracy and status of the GNSS network.
2. Satellite positions in the sky, shown on a rotating compass.
3. Your current location on the earth shown as text and on a world map. The current position of the sun and the day/night transition curve is also shown.
4. Compass
5. The current time read from the GPS and the local time in your current time zone, as well as the sunrise and sunset times at your location.
6. Your current speed, heading and altitude shown as text.

• Please test GPS in an open outdoor area.Otherwise, the GPS may not work properly
• If you have any further questions about this help file, please contact the supplier.

Product Care

Temperature & Humidity
General Use – Operating temperature
The G10 is best kept in dry conditions at room temperature. The recommended range for temperature and the hu-midity value for the device is as follows:

• Ambient temperature: 0°C to 35°C (32°F to 95°F)
• Relative humidity: 10% to 90% (no condensation on the device)
• Atmospheric Pressure: 80 kPa to 106 kPa (600 mmHg to 795 mmHg)

Transportation and Storage
For transportation and storage, the recommended range for temperature and the humidity value for the device is as follows:

• Temperature: -20°C to 60°C (–4°F to 140°F)
• Relative humidity: 10% to 90% (no condensation on the device)

Transporting the G10 Device
Disconnect all the cables from the G10 while carrying the device. When you transport the device for any reason, use the original casing and packaging materials. It is recommended to keep the original packaging materials for the G10.
If the device needs to be returned to Device Manufacturer for Warranty related issues or repair, it is beneficial that the original packaging or equivalent is used for shipping. Most shipping carriers require at least 2 inches of packing material around the device.
Due to Joint Commission regulations, any shipping materials including boxes sent to Device Manufacturer must be discarded.

Safety

• The G10 device has been tested and approved as compliant to all the Specifications and Standards listed in Appendix B Compliance Information, and in the Appendix A Technical Specifications. Nevertheless, in order to ensure safe operation of your G10 device, there are a few safety warnings to bear in mind:
• Do not disassemble this product. You may receive an electric shock, or foreign matter may enter and result in a fire. If a malfunction or trouble occurs, immediately turn the power off and unplug the AC plug. Then contact your technical support office for repair.
• Do not service or perform maintenance on the device while the device is in use. Make sure to shut the device down and unplug all cables before starting and service or maintenance work on the device.

Power Supply and Batteries
The G10 device contains two rechargeable batteries. All rechargeable batteries degrade over time. Thus, the possible usage times for the G10 after a full charge can become shorter over time than when the device was new.

• The G10 device uses a Li-ion Polymer battery.

• If you are in a hot environment, be aware that it can affect the ability to charge the battery. The internal temperature must be between 0°C/32 °F and 45°C/113°F for the battery to charge. If the internal battery temperature rises above 45°C/113°F the battery will not charge at all.

• Avoid exposing the G10 device to fire or to temperatures above 60°C/140°F. These conditions may cause the battery to malfunction, generate heat, ignite or explode. Be aware that it is possible, in a worst-case scenario, for temperatures to reach greater than those stated above in, for example, the trunk of a car on a hot day.

• Only charge the G10 battery in an ambient temperature of 0°C/32°F to 45°C/113°F.

• Use only the supplied power adapter to charge the G10 device. Using unauthorized power adapters may severely damage the G10 device.

• For safe operation of the G10 device, use only charger and accessories approved by Device Manufacturer.

• If the Power Supply Cord is damaged it needs to be replaced by Service Personnel only. Do not use the Power Supply Cord until replaced.

• Disconnect the AC power plug of the Power adapter from the wall socket when not charging the device and disconnect the power cable from the device.

• Temperature
  Due to use in direct sunshine or in any other hot environment the G10 device may have hot surfaces. There is a built-in temperature sensor that monitors the temperature. If the sensor detects high internal temperature, the device will automatically trigger a Windows Shut Down or Hibernate (depending on Windows Power Button configuration). It may take a while before G10 device can be restarted as the unit may first need time to cool down.

• Electricity
  The device contains no user serviceable parts. Do not open the case of the G10 Tablet Device. Doing so will void the product warranty and may expose you to electrical hazards.

• Software
  Using an antivirus program is strongly recommended. Software other than that which is pre-installed on the G10 is installed at the user’s own risk. External software could cause the G10 to malfunction and might not be covered by the warranty.

• Magnetic Field
  The G10 device contains magnets. Magnetic fields may interfere with pacemakers, defibrillators, or other medical devices. As a rule, maintain a minimum distance of 6 inches (15 centimeters) between any item with magnets and your heart device.

Troubleshooting

In most cases, restarting your device will cure any problem. To restart your device, Select Start and then select Power – Shut down. If your device has crashed, hold down the power button or remote power button for 5+ seconds to hard shutdown. Press it again to turn it back on. If this does not fix the problem, contact your supplier. Please have your serial number ready. This can be found on the back of your device.

B1 FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. Modifications not expressly approved by Device Manufacturer could void the user’s authority to operate the equipment under FCC rules.

Part 15B Equipment
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruc- tions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Any changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment . Modifications not expressly approved by Device Manufacturer could void the user’s authority to operate the equipment under FCC rules.

FCC RF Radiation Exposure Statement:
This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device was tested for typical hand-held operations with the device contacted directly to the human body to the sides of the device. To maintain compliance with FCC RF exposure compliance require ments, avoid direct contact to the transmitting antenna during transmitting.

B2 Radio Wave Exposure and Specific Absorption Rate (SAR) Information
The G10 device has been tested as a Class 1 Medical Device. Medical electrical equipment such as this requires special caution regarding Electro-magnetic Compatibility (EMC) and thus needs to be installed and placed into service according to the in- formation provided in this manual.
Using other cables and accessories other than those provided or that are integrated in the device may affect EMC performance.

• The SAR (Specific Absorption Rate) limit as dictated by the FCC (in the USA) and by the IC (in Canada) is 1.6W/kg averaged over 1 gram of tissue. In Europe/EU (CE regulations) it is 2.0 W/kg averaged over 10 grams of tissue. The Devices, G10 have been tested against these SAR limits to maintain compliance with FCC/IC/CE RF exposure requirements.
• This equipment complies with FCC/IC/EU RF radiation exposure limits set forth for an uncontrolled environment. The highest SAR value for the G10 device is <0.88W/kg.
• In order to maintain compliance as a Class 1 Medical device, the switches that are used in combination with the G10 device must fulfill the isolation requirements of IEC/EN 60601-1 based on 15 VDC. They must be electrically floating switches (switches that are not grounded).

Technical Specifications

Ruggedness

| •IP-65 Waterproof | •Drop: 4FT drop resistant on 4 corners to plywood (MIL- STD-810G) | •Shock resistant: MIL-STD- 810G, method 516.6, procedure I | •ESD Protection: 4KV touch, 8KV air Ultra-LCD protection (Option)
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Processor| Intel® Apollo Lake N4200, Quad-core, base 1.1GHz, Burst 2.5GHz
GPU| Intel® HD Graphics 505, Base 200MHz, Burst 750MHz, Max Video Memory 8GB
OS| Windows 10 Pro/IOT, Linux
Security| Intel® AES New Instructions Support, Support TPM 2.0
System Memory| 4GB LPDDR3-1866, Option: 8GB LPDDR3
Storage| 128GB SSD M.2 interface (2280), Options: 256GB, 512GB, 1TB
Button| Power on/off (Hold 7s will reset system), Vol- / Vol+, Windows button, 2x program buttons Barcode scan button (Option)
LCD| 10.1” IPS, 1920 x 1200 Resolution, 400 NIT Brightness, Option: 1000 NIT LCD, sunlight readable

Touch Screen

| Capacitive 10-point Multi-touch, Chemical harden cover glass, Anti-AG, AR, AF coating (Option) Support multi touch mode (include water splash), Ultra- screen protection (Option)

Digitizer (Option)

| Active Capacitive Coupled, Pressure Level: 256~1024,

Support double click, hoover, palm rejection, High accuracy for legal signature

Audio| Built-in microphone, One internal 8ohm 0.5W speaker
Camera| Front camera: 2MP, Rear Camera: 5MP with Auto Focus, Option: 8MP rear camera
Wireless| WiFi 802.11 a/b/g/n/ac support 2.4G&5G, Bluetooth 4.
4G LTE (Option)| Standard M2 Interface, Selectable 4G LTE module for different carriers
GPS (Option)| UBox 7, Support GPS/QZSS L1 C/A, GLONASS L1 FDMA, SBAS: WAAS, EGNOS, MSAS | Cold start: 40s
NFC (Option)| Compliant with ISO/IEC 14443 A/B, 15693/18092
CAC card reader (Option)| EMV 2000 Level 1, ISO 7816, CCID
RFID reader (Option)| ISO 14443 A/B, ISO 15693
Finger Print Reader (Option)| Capacitive, Compliant to FIPS 201
Barcode scanner (Option)| Built-in 1D/2D (QR) Barcode Reader, support multi 1D and 2D code Lighting: Red LED 625±10 nm
Sensors| Gyroscope, Light sensor, compass.

Battery

| 40 WH Hot Swappable battery with voltage meter (3S1P, 11.1V, 3800mAh) Internal Battery, 30 minutes run time for battery hot swap (2S1P, 7.4V, 400mAh)

I/O

| 1x USB 3.0 @1.5A Type A, 1x HDMI output: Type A, 1x Audio jack (3.5mm, 4 pole, support MIC input), 1x DC jack: 5.5mm OD jack, 1x RJ45 port: 10/100/1000M, 1x Micro SD slot (under hot swappable battery), 1x Micro SIM slot (under hot swappable battery), 1x Docking connector (12V DC and 2x USB)
Mechanical| Option: Anti-Microbial medical chassis, Dimension: 28025622mm, Weight: 1.1KG
AC adaptor| 19V 3.4A input., 110 -240V AC in, standard US plug, or multi- nation plugs Option: medical AC adapter 19V/3.4A input
Environmental| Operation temperature: 0-50°C, Storage Temperature: -20 – 60 °C, Humidity: 10% to 90%, ROHS: Compliant
Regulatory| FCC, IATA/IEC62133, IEC60601-1

Support
You have any technical questions?
If you have problems or questions, please contact us by e-mail: support@@pokini.de

References

• Robustes IT-Equipment für Unternehmen | Pokini.de

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