Imetec 16783 Intellisense Comfort Electric Heating Pad User Guide

June 13, 2024
IMETEC

Imetec 16783 Intellisense Comfort Electric Heating Pad

Imetec-16783-Intellisense-Comfort-Electric-Heating-Pad-
Product

DESCRIPTION OF THE APPLIANCE

Imetec-16783-Intellisense-Comfort-Electric-Heating-Pad-
FIG-1

  1. Temperature leds
  2. Stand-by led
  3. Temperature selector
  4. ON/OFF selector
  5. Control unit connector
  6. Heating pad connector
  7. Product label

TECHNICAL DATA

  • TYPE: R6701
  • Voltage: 220-240 V
  • Power: 50/60 Hz 110 W

Introduction

Dear customer, thank you for choosing our product. We feel certain you will appreciate its quality and reliability as it was designed and manufactured with customer satisfaction in mind. These instructions for use are compliant with the European Standard EN 82079.

SYMBOLS

Imetec-16783-Intellisense-Comfort-Electric-Heating-Pad-
FIG-4

Safety Instruction

IMPORTANT INSTRUCTIONS. RETAIN FOR FUTURE USE.

WARNING! Instructions and warnings for safe use. Before using this appliance, carefully read the instructions for use and in particular the safety notes and warnings, which must be complied with. Keep this manual together with its illustrative guide for future consultation. Should you transfer the appliance to another user, make sure you hand over this documentation as well.
NOTE: should any part of this manual be difficult to understand or any doubt arise, contact the company at the address indicated on the last page before using the appliance.
NOTE: persons with impaired vision may consult these instructions for use in digital format at the website www.tenactagroup.com

  • After unpacking, make sure the appliance is intact, complete with all its parts as shown in the illustrative guide and with no sign of damage. If in any doubt, do not use the appliance and contact an authorised service centre.
    WARNING! Risk of suffocation. Children shall not play with the packaging. Keep the plastic bag out of the reach of children.

  • This appliance must be used only for the purpose for which it was designed, namely as a pad for home use. Any other use is considered not compliant with the intended use and therefore dangerous.

  • Before connecting the appliance to the mains supply, make sure that the voltage and frequency indicated on the technical data of the appliance correspond to those of the main supply. The rating is on the appliance or on the power supply unit, if any (see illustrative guide).

  • This appliance can work automatically at a frequency of 50 Hz or 60 Hz.

  • This appliance is only to be used with the types of detachable control unit that are marked on the appliance.
    Children under the age of three are not to use this appliance due to their inability to react to overheating.

  • This appliance can be used by children older than 3 years and younger than 8 years under supervision and with the control always set to minimum temperature (temperature 1).

  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

  • This appliance must not be used by persons insensitive to heat and other very vulnerable persons who are unable to react to overheating.

  • The cable and control unit of the appliance can give rise to risks of entanglement, strangulation, tripping or treading if not correctly arranged. The user shall make sure that electric cords shall be arranged in a safe way.

  • Always disconnect the appliance from the mains supply before cleaning or performing maintenance and when the appliance is not in use.

  • Examine the appliance frequently for signs of wear or damage. lf there are such signs, if the appliance has been misused or does not work, contact an authorised technical service centre before switching it on again.

  • If the supply cord is damaged, take the whole appliance to an authorised technical service centre for the replacement of the control unit, so as to prevent all risks.

  • This appliance is not intended for medical use in hospitals.

  • DO NOT use if wet.
    DO NOT INSERT PINS OR NEEDLES.
    Warning: When operating the appliance over a prolonged period of time DO NOT exceed the temperature levels stated for continuous usage. If the appliance is set and used at a temperature higher than those indicated for continuous usage over an extended period of time, the user may suffer from skin burns or heat-related injuries.

  • When storing the appliance, allow it to cool down before folding.
    WARNING! DO NOT crease the appliance by placing items on top of it during storage.
    WARNING! Follow indications in the relevant chapters of this manual on how to use, clean, maintain or store the appliance.
    WARNING! DO NOT let the heating pad come into direct contact with the skin.

  • The use of creams or ointments combined with the heat of the appliance may increase the risk of skin burns.

  • Persons with a pacemaker must NOT use this appliance.

  • DO NOT use the appliance with wet hands, damp feet or barefoot.

  • DO NOT pull the supply cord or the appliance itself to remove the plug from the socket.

  • DO NOT pull or lift the appliance by the supply cord.

  • DO NOT expose the appliance to humidity, to the effects of weather (rain, sun, etc.) or to extreme temperatures.

  • If the appliance is faulty or malfunctions, switch it off and do not tamper with it. Contact an authorised technical service centre for any repairs.

  • This appliance shall not come into contact with water, other liquids, sprays, steam. For any cleaning and maintenance operation refer to the instructions in the relevant chapter.

  • DO NOT use this appliance to warm animals.

  • See the external packaging for the characteristics of the appliance.

USE

Imetec-16783-Intellisense-Comfort-Electric-Heating-Pad-
FIG-2

  • Insert the control unit connector (5) into the heating pad connector (6) to connect the control to the heating pad.
  • Insert the heating pad on the cover (MOD.1 only).
  • Insert the plug in the mains socket.
  • Place the heating pad on the part of the body that is to be heated (FIG. A, FIG. B).
    Imetec-16783-Intellisense-Comfort-Electric-Heating-Pad-
FIG-3

SWITCHING ON AND SELECTING THE RIGHT TEMPERATURE

The control unit can be set to the following temperature levels:

5: Fast pre-heat temperature
4-3-2: Medium temperatures
1: Temperature for prolonged use

  • Switch the heating pad on by pressing the ON/OFF button (4). The temperature is automatically set at level 5, so LED 5 (1) will light up on the control unit.
  • To heat the heating pad quickly, use the maximum temperature 5. You can then set a lower temperature level, depending on the degree of heat required. To change the temperature, press the temperature selector (3) until the LED (1) corresponding to the required level lights up on the control unit. The higher the number selected, the higher the temperature.
  • If the heatpad is used for a prolonged time, or when it’s likely that you might fall asleep with the heatpad still switched on, use temperature level 1.

AUTOMATIC SHUTDOWN

  • The heating pad will provide a 3 hour heat treatment, then it will automatically shut off. The standby led (2) will light up after the 3 hours of operating to indicate that the product has switched off automatically.
  • To switch the appliance back on press the ON/OFF selector (4) twice and select the desired temperature once again.

SWITCH-OFF

  • Switch the heating pad off by pressing the ON/OFF selector (4) when it is no longer used.
  • Remove the plug from the mains socket.

CLEANING AND MAINTENANCE

The heating pad and the cover (MOD.1 only) can be washed. Refer to the washing symbols on the product and cover labels for the washing instructions.
WARNING! Always disconnect the appliance from the mains and disconnect the control connector from the appliance before cleaning or performing maintenance.

BEFORE WASHING

  • Disconnect the power cable from the socket.
  • Remove the heating pad from the cover (MOD.1 only).
  • Disconnect the heating pad connector (6) from the control unit connector (5).

WASHING THE HEATING PAD

MACHINE WASHING

  • The heating pad can be machine washed at 30°C with a normal cycle.
  • Use the gentle spin cycle only. DO NOT run an additional spin cycle.

TUMBLE DRYING

  • The heating pad can be dried in a tumble dryer on a delicate cycle, but at the end of the drying cycle it must be air-dried to allow it to dry completely.
  • Remove the heating pad from the tumble dryer at the end of the drying cycle and reshape it to its original size.
  • Allow the heatpad to fully air-dry before using it again.

AIR DRYING

  • Lay the heating pad flat on a clothes airer until completely dry.
    WARNING! Dry the appliance flat without using pegs to avoid damaging it. Leave it to dry, laid out flat on a clothes airer, not in direct sunlight.

  • DO NOT iron the heating pad.

WASHING THE COVER

MACHINE WASHING

  • The cover can be machine washed at 40°C with a delicate cycle.

DRYING

  • Dry the cover in the dryer with a delicate cycle.
  • Insert the heating pad in the cover only when the cover is absolutely dry.
  • DO NOT iron the cover.

STORING THE HEATING PAD

Store this appliance as follows when not used:

  • Wait for the heating pad to be completely dry if previously washed.
  • It is recommended to place the heating pad in the package provided upon purchase for better storage.
  • When storing the appliance, allow it to cool down before folding.
  • Store the heating pad in a dry place.

Examine the appliance and its supply cord frequently for signs of wear or damage. lf there are such signs or in the case of malfunction, contact an authorised technical service centre.

TROUBLESHOOTING

This chapter describes the most common problems that can arise using the appliance. If the problems cannot be solved with the information below, please contact the Authorised Assistance Centre.

Problem Solution

The LEDs on the control unit do not light up.

| Check that the control unit plug is fully inserted in the socket. If the LEDs remain off, remove the control unit plug from the socket and return the underblanket to an authorised technical service centre.

The blue warning light is flashing.

| Turn the control unit off and remove the plug from the socket. Check that the control unit connector (6) is fully inserted in the heating pad connector (5) and reinsert the plug in the socket. If the standby LED continues to flash, return the heating pad to an authorised technical service centre.
Temperature LED 1 (1) is flashing.|

Return the heating pad to an authorised technical service centre to be checked.

The product has been used incorrectly or is damaged.
The power cable or another internal wire is damaged.
The control unit is damaged.
There are holes or tears in the fabric or stubborn creases that do not spread out.

DISPOSAL

The packaging of the appliance is made of recyclable materials. Dispose of the packaging in accordance with the environmental protection regulations. Pursuant to Directive 2012/19/EU on waste electrical and electronic equipment (WEEE), the crossed bin symbol on the appliance or its packaging indicates that the appliance must be disposed of separately from other waste at the end of its useful life.

The user must therefore take the appliance to an appropriate recycling centre for  electrical and electronic equipment. Alternatively, instead of handling the disposal, the user can hand over the appliance to the retailer when a new, equivalent one is purchased. The user can hand over electronic products measuring less than 25 cm to retailers of electronic products having a sales area of at least 400 m2 free of charge and with no obligation to buy.

Proper waste sorting prior to sending the equipment no longer used for recycling, processing and disposal in a manner that respects the environment contributes towards avoiding negative impacts on the environment and on health and promotes the reuse and/or recycling of the equipment’s material.

SUPPORT AND WARRANTY

The appliance is guaranteed for a period of two years from the date of delivery. The warranty period starts from the date indicated on the receipt/invoice (if clearly legible), unless the purchaser can demonstrate that it was delivered at a later date. In the case of a product defect that existed prior to the delivery date, its repair or replacement is guaranteed without any cost, unless one of the two remedies is disproportionate with respect to the other. The purchaser is required to report the lack of conformity to an authorised Service Centre within two months of the discovery of the defect.
The warranty does not cover all the parts that are defective as a result of the following:

  • a. damage from transport or accidental drops,
  • b. incorrect installation or inadequate electrical system,
  • c. repairs or alterations performed by unauthorised personnel,
  • d. insufficient or improper maintenance and cleaning,
  • e. products and/or product parts subject to wear and/or consumables, including the reduced operating time of the batteries (if installed) due to usage or age,
  • f. non-observance of the operating instructions for the appliance, negligent or careless usage,
  • g. cable twisted and/or bent excessively,
  • h. cable pulled or torn,
  • i. heating panel bent during use, crumpled and/or torn,
  • j. incorrect washing (e.g. centrifuge, wringing, with control unit enabled, etc.),
  • k. obvious burn marks from external sources (cigarette etc.),
  • l. bent back on itself.

The above list is provided as a mere example, and is not complete, as this warranty does not apply to any of the circumstances that cannot be connected to appliance manufacturing defects. The warranty is also excluded in the case of improper use of the appliance and in the case of professional use. The manufacturer declines all liability for any damage that can be caused directly or indirectly to people, property or pets as a result of the failure to observe all the instructions indicated in the “Instructions and warnings booklet” regarding appliance installation, use and maintenance. This does not apply to the seller’s contractual warranty actions.

Service mode
The appliance may only be repaired by an authorised service centre. If under warranty, the defective appliance must be sent to the Service Centre together with proof of purchase that indicates the date of purchase or delivery.

FAQs

What is the Imetec 16783 Intellisense Comfort Electric Heating Pad?

The Imetec 16783 Intellisense Comfort Electric Heating Pad is a versatile and adjustable heating pad designed to provide soothing warmth and pain relief for various areas of the body.

What makes the Imetec 16783 heating pad 'Intellisense'?

The 'Intellisense' feature refers to the heating pad's ability to adapt to your body and the selected temperature, maintaining a consistent level of heat for optimal comfort.

What body areas can the heating pad be used on?

You can use the Imetec 16783 heating pad on various body areas, including the back, shoulders, neck, abdomen, legs, and more, depending on your needs.

Is the heating pad machine-washable?

Yes, the heating pad comes with a removable and machine-washable cover, making it easy to keep clean and hygienic.

How many heat settings are available on the Imetec 16783 pad?

The heating pad offers multiple heat settings, typically ranging from low to high, allowing you to adjust the warmth to your preference.

Is the Imetec 16783 heating pad suitable for pain relief and relaxation?

Yes, it is designed to provide both pain relief and relaxation. The heat can help alleviate muscle tension and discomfort while promoting relaxation.

Does the heating pad have an auto-off feature for safety?

Yes, most Imetec 16783 heating pads include an auto-off feature, which automatically turns off the pad after a certain period to prevent overheating and ensure safety.

What is the size of the heating pad?

The dimensions of the heating pad may vary, but it is typically large enough to cover and soothe specific body areas, such as the back or shoulders.

Is the Imetec 16783 heating pad portable and travel-friendly?

Yes, it is generally designed to be portable and convenient for travel, making it easy to take with you for on-the-go pain relief.

Is the heating pad powered by electricity, batteries, or both?

The Imetec 16783 heating pad is typically powered by electricity. It is plugged into a standard electrical outlet for operation.

Is there a warranty for the Imetec 16783 Intellisense Comfort Electric Heating Pad?

The Imetec 16783 Intellisense Comfort Electric Heating Pad typically comes with a warranty of 2 years from the date of purchase.

Can I use the heating pad with moist heat for added comfort?

No, it is not designed for moist heat therapy. It is intended for dry heat application only.

References:Imetec 16783 Intellisense Comfort Electric Heating Pad – Device.report

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