CONCORD QV5504 NVR Wireless Network Video Recorder User Manual
- June 13, 2024
- CONCORD
Table of Contents
CONCORD QV5504 NVR Wireless Network Video Recorder
Product Information
- Safety Instruction
- Chapter 1: Product Overview
- 1.1 Rear Panel
- 1.2 Remote Controller (For Reference Only)
- Chapter 2: WIRELESS NVR Common Operations
- 2.1 Using the Supplied Mouse
- 2.2 Using the Virtual Keyboard
- 2.3 Password
- Chapter 3: WIRELESS NVR Starting up
- 3.2 Live Viewing Screen
- 3.2.1 Camera Quick Toolbar
- 3.2.2 Taskbar
- 3.2.3 Start Menu
- Chapter 4: NVR System Setup
- 4.2 Record
- 4.2.1 Encode
- 4.2.2 Record
- 4.2.3 Capture
- 4.3 Alarm
- 4.3.1 Motion
- 4.3.2 Abnormal Alarm
- 4.3.3 Alarm Schedule
- 4.4 AI
- 4.4.1 Setup
- 4.4.2 Recognition
- Chapter 5: Search, Playback & Backup
- Chapter 6: Remote Access via Web Client
Product Usage Instructions
Chapter 2: WIRELESS NVR Common Operations
To navigate through the common operations of the WIRELESS NVR, follow these
steps:
- Use the supplied mouse to interact with the system.
- Use the virtual keyboard for input when required.
- Set up a password for added security.
Chapter 3: WIRELESS NVR Starting up
To start up the WIRELESS NVR, follow these steps:
- Access the Live Viewing Screen.
- Use the Camera Quick Toolbar for quick camera controls.
- Use the Taskbar to access various system functions.
- Use the Start Menu to navigate through available options.
Chapter 4: NVR System Setup
To set up the NVR system, follow these steps:
- Configure recording settings.
- Adjust encoding options.
- Manage recording preferences.
- Capture snapshots when necessary.
- Configure alarm settings.
- Set up motion detection alarms.
- Handle abnormal alarm situations.
- Create alarm schedules.
- Configure AI settings.
- Perform initial setup for AI features.
- Manage recognition settings.
Chapter 5: Search, Playback & Backup
Refer to Chapter 5 of the user manual for detailed instructions on how to
search, playback, and backup recorded footage.
Chapter 6: Remote Access via Web Client
Refer to Chapter 6 of the user manual for detailed instructions on how to
remotely access the NVR system using the web client.
Safety Instruction
USER MANUAL
Please carefully read the following safety instruction so as to avoid personal
injuries and prevent the equipment and other connection devices from being
damaged. 1. Power sources (note: please use the power supply attached or
specified by the
manufacturer) Never operate the equipment by using unspecified power supply.
2. Never push any objects through the openings of WIRELESS NVR Never push any
objects through the openings of WIRELESS NVR so as to avoid electric shock or
other accidents. 3. Do not put the equipment in the dusty field Do not put the
equipment in the dusty field. 4. Do not place the equipment under the rain or
humid environment Do not place the equipment under the rain or humid
environment like basement. If the equipment is accidentally in contact with
water, please unplug the power cable and immediately contact your local
dealer. 5. Keep the surface of the equipment clean and dry Use soft and damp
cloth to clean the outer case of WIRELESS NVR (do not use liquid aerosol
cleaners) 6. Do not operate if any problems are found If there are any strange
smell or sound from WIRELESS NVR, unplug the power cable and contact the
authorized dealer or service center. 7. Do not try to remove the upper cover
Warning: Do not remove the cap of WIRELESS NVR so as to avoid electric shock.
8. Handle with care If WIRELESS NVR does not work normally because of hitting
on the hard object, please contact the authorized dealer for repair or
replacement. 9. Use standard lithium battery (Note: Use the batteries attached
or specified by the manufacturer)
3
USER MANUAL
After cutting off the power supply, if the system clock cannot continue to
work, please replace the standard 3V lithium battery on the main board.
Warning: Turn off WIRELESS NVR before replacing the batteries, or you may be
suffered from serious electric shock. Please properly dispose of the used
batteries. 10. Put the equipment in a place with good ventilation The WIRELESS
NVR system includes HDD, which produces large amount of heat during operation.
As a result, do not block the ventilation openings (on the top, bottom, both
sides and the reverse side) for cooling the system during operation. Install
or put the equipment in the place with good ventilation. 11. The attached
power adapter can only be used for 1 set of WIRELESS NVR. Do not connect more
equipment, or WIRELESS NVR may be restarted repeatedly because of insufficient
power. 12. Prevent the equipment from water dropping or splashing. Do not
place objects containing water, such as flower vase, on the equipment. 13. Do
not ingest battery, Chemical Burn Hazard, This product contains a coin /
button cell battery. If the coin / button cell battery is swallowed, it can
cause severe internal burns in just 2 hours and can lead to death. Keep new
and used batteries away from children. If the battery compartment does not
close securely, stop using the product and keep it away from children. If you
think batteries might have been swallowed or placed inside any part of the
body, seek immediate medical attention.
4
Chapter 1 Product Overview
1.1 Rear Panel
NO Physical interface 1 HDMI port 2 WAN port 3 USB port 1 4 USB port 2 5 Power
port
6 Reset button
7 SD card port Antenna (Inside the NVR
Note structure)
Connection
HDMI high-definition port. Router network input port/camera-connecting port
Connect with USB mouse or plug in a U disk for backup. Insert a U disk as a
redundant hard disk for recording. Connect with the power supply DC12V 2A.
Press three seconds for password reset. Press ten seconds for factory reset.
Plug in SD card as a hard disk to record. (When the hard disk is working, the
SD card is not working) It is used to transmit and receive wireless signals,
so that the NVR and the camera can communicate well.
5
1.2 Remote Controller (For Reference Only)
USER MANUAL
3 5
9
11
Table 2-1
14 16
No
Icon
Description
1
1
2
2
4
3
1-8 90 ALL
Numeric keys Press to display channel 1~8 Numeric keys; press 0 button to switch output device Press to display all channels Multiple display mode
6
4
Menu Press to enter or exit the Main Menu
7 8
5
Mute Mute On/off
9
6 Submenu Go to submenu
10
7
Up arrow key; Volume increase
12
13
8
15
Press to enter the selected menu item and edit
SEL
the setting
Decrease/increase parameter value of control
9
bar. The volume can also be adjusted on the
playback page
10
Down arrow key; Volume decrease
11
Press to rewind during video playback
12
Press to fast forward during video playback
Press to play recorded video or enter the
13
recording search menu
14
Press to start manual recording
Press to stop manual recording or stop the video
15
playback
16
Press to pause the video playback or enter
frame-playback mode
6
USER MANUAL
Chapter 2 WIRELESS NVR Common Operations
Using the Supplied Mouse
1. Left Button of Mouse: o Click once to choose an item in the menus and
confirm your selection. o When live viewing in split screen, double-click on
the channel to view the channel in full screen mode. Double click again to
exit the full screen mode. o Click once upon a channel on Live Viewing screen
to open Camera Quick Toolbar. o Click and hold to drag an area on motion mode
or adjust the values of sliders and scales on menu mode.
2. Mouse wheel o On the menu, scroll the mouse wheel up and down to move the
contents of the menu.
2.2 Using the Virtual Keyboard
When you need to enter data, click the enter location, and you will see the
virtual keyboard automatically on the screen.
Click to toggle the keyboard to upper case and punctuations
Click to delete a Character.
Move the cursor to right. Move the cursor to left.
7
Click to complete the enter.
2.3 Password
USER MANUAL
For the first time when you run the WIRELESS NVR, you must be required to set your own password immediately in order to protect your privacy. Please be sure to record your username and password and save them in a secure place.
Language: Choose an OSD language. Device ID: Input the device ID in the
parentheses. Default ID is 000000. View more about Device ID on
4.7.1.1 General configuration. New Admin name: To set your own administrator
name. New Admin Password: To set your own password. The password must be a
combination of 5 to 16 characters, which can be numbers, letters and symbols.
Confirm Password: Enter your own password again. Unlock Pattern EnableEnable
unlock pattern. Click the edit icon on the right to start setting the pattern.
Confirm the pattern twice, and it can be set successfully.
Click Apply to confirm your settings and go to the login interface. Draw an
unlock pattern or Enter your user name & password to Login the WIRELESS NVR
system.
8
USER MANUAL
Chapter 3 WIRELESS NVR Starting up
3.1 Startup Wizard
Startup Wizard will help to configure the system and get the WIRELESS NVR
works quickly.
3.1.1 Startup Wizard
Click the Start Wizard to proceed to the next step.
3.1.2 Network Configuration
If you connect to a router allows to use DHCP, please check the DHCP box. The
router will assign automatically all the network parameters for your WIRELESS
NVR. Unless the network is manually addressed below parameters:
9
USER MANUAL
IP Address: The IP address identifies the WIRELESS NVR in the network. It
consists of four groups of numbers between 0 to 255, separated by periods. For
example, “192.168.001.100”. Subnet Mask: Subnet mask is a network parameter
which defines a range of IP addresses that can be used in a network. If IP
address is like a street where you live, then subnet mask is like a
neighborhood. The subnet address also consists of four groups of numbers,
separated by periods. For example, “255.255.000.000”. Gateway: This address
allows the WIRELESS NVR to access the Internet. The format of the Gateway
address is the same as the IP Address. For example, “192.168.001.001”.
DNS1/DNS2: DNS1 is the primary DNS server and DNS2 is a backup DNS server.
Usually it should be enough just to enter the DNS1 server address.
Port
Web Port: This is the port that you will use to log in remotely to the
WIRELESS NVR (e.g. using the Web Client). If the default port 80 is already
taken by other applications, please change it. The ONVIF port is synchronized
with the web port. When the web port is changed, the onvif port will be also
changed accordingly. Client Port: This is the port that the WIRELESS NVR will
use to send information (e.g. using the mobile app). If the default port 9000
is already taken by other applications, please change it.
RTSP Port: This is the port that the WIRELESS NVR will be allowed to transmit
real-time streaming to other device (e.g. using a streaming Media player.).
Https Port: The Https port is the web browsing port, which is mainly used for
HTTPS services. It is another HTTP that provides encryption and transmission
through a secure port.
10
3.1.3 Date/Time
USER MANUAL
This menu allows you to configure the Date, Time, Date Format, Time Format, Time Zone, NTP and DST.
Date and Time
Click on the calendar icon to set the current system date.
Date: Click on the calendar icon
to set the system date.
Time: Click to set the system time. Date format: Choose from the dropdown menu to set preferred date format. Time format: Choose time format between 24Hour and 12Hour in the dropdown menu. Time zone: Set the correct time zone.
NTP
NTP: NTP stands for Network Time Protocol. This feature allows you to
synchronize the date and time automatically on the WIRELESS NVR over Internet.
Therefore, the WIRELESS NVR needs to be connected to the Internet.
Check the “NTP” box, and select the NTP server.
11
DST
DST stands for Daylight Savings Time.
USER MANUAL
DST: Enable it if Daylight Saving Time (DST) is observed in your region. Time
Offset: Select the amount of time to offset for DST. Time Mode: Choose to set
the daylight saving time in weeks or in day. Start Time/End Time: Set the
start time and end time for daylight saving.
3.1.4 Disk
If the HDD is installed in the WIRELESS NVR for the first time, it must be
formatted. Select the HDD and then click Format HDD button to format the HDD.
Overwrite: Use this option to overwrite the old recordings on the HDD when the
HDD is full. For example, if you choose the option 7 days, then only the last
7 days recordings are kept on the HDD. To prevent overwriting any old
recordings, please select Disable. If you have disabled this function, please
check the HDD status regularly, to make sure the HDD is not full.
12
3.1.5 Resolution
USER MANUAL
Choose an output resolution that matches to your monitor. The WIRELESS NVR supports to adjust the output resolution automatically to match the best resolution of your monitor when the system is starting up.
3.1.6 Mobile
If your WIRELESS NVR come with a P2P ID, you can scan the QR code with your
mobile app to view the WIRELESS NVR remotely.
13
3.1.7 Summary
USER MANUAL
You can check the system summary information you had set in the start wizard and finish the wizard. Tick “Don’t show this window next time” if you don’t want to display Start Wizard when system reboot next time. Click Finish button to save & exit.
14
3.2 Live Viewing Screen
USER MANUAL
Alarm thumbnail
Channel menu
Menu
Alarm type and record status
Status Icons
Task Menu Bar
This indicates that the smart alarm was triggered. This indicates that the WIRELESS NVR is currently recording. This icon appears when the camera has detected PIR. This icon appears when the camera has detected motion. This icon indicates that the HDD is in error to work. This icon indicates the HDD is unformatted. This icon indicates the HDD is full.
Hard disk not found.
This icon indicates that the hard disk is read-only.
Off -line: The analog camera is disconnected. No Camera: There is no IP camera connected.
15
System Date & Time
USER MANUAL
3.2.1 Camera Quick Toolbar
In live viewing, click the left button of your mouse on a connected camera to
display the Camera Quick Toolbar.
Click to manually record the channel immediately. If the manual recording is
in process, the icon will be in red color. Click one more time to stop manual
record. Click to save a snapshot of the current camera image. Click to play
the latest 5 minutes record of the channel. Click to zoom-in the channel.
Scroll the mouse wheel to zoom the screen. Press and hold the left button of
your mouse to drag the area Click to adjust the image color of the channel.
You can adjust the HUE, BRIGHT, CONTRAST & SATURATION of the image.
To switch the live view video stream between HD & SD. HD is mainstream live
view, SD is substream live view.
Click to turn on white light. Click to turn on the speaker.
Click to pair with the camera. Tag. Click to add a tag. AI statistics. When
the AI function is enabled, hover over the icon to view AI statistics.
3.2.2 Taskbar
Click to open the Start Menu. Click to choose different layout for live view.
Click to choose more layouts for love view. Fast playback. You can choose to
play recording of all channels from the beginning of the day. You can also
click the triangle button on the lower right to start playing from the latest
5s, 10s, 30s, 1Min or 5Min.
16
USER MANUAL
Click to adjust the volume. The network is not connected. This icon will
appear if the network is disconnected. The network is connected successfully.
Click to turn on all white lights and speakers. Click to start or stop manual
recording and manual alarm. Check the system information, channel information,
recording information and network status.
3.2.3 Start Menu
With the start menu, you can switch user, search & playback, enter system
setup menu, lock & unlock the screen, shut down, reboot & logout the system.
To switch user. To enable multi-user, please view on 4.7.2 Multi-user.
Search & Playback. View more on Chapter 5 Search, Playback & Backup.
NVR System Setup. View on Chapter 4 NVR System Setup.
Lock & unlock screen. View on 3.2.3.1 Unlock and Lock Screen.
Shutdown, reboot & logout the system. View on 3.2.3.2 Shutdown.
3.2.3.1 Unlock and Lock Screen
The screen will be locked to protect unauthorized OSD operation while the NVR is not in menu operation for 1 minute. View more on Menu Timeout (min) on 4.7.1.1General.
If necessary, you can also lock the screen operation manually. To do so, go to Star Menu, and then click the Lock Screen icon to lock the system immediately.
If the system is locked, you can click the Unlock icon system for further operation.
to unlock the
17
3.2.3.2 Shutdown
USER MANUAL
Click the Shutdown button from Start Menu, and then choose the action to be performed. Click OK button, the system will require to input the Admin password to authenticate.
If you choose Logout the system, the live viewing screen will be disappeared. You will need to login the system for further operations.
18
USER MANUAL
Chapter 4 NVR System Setup
You are able to configure the Channel, Record, Alarm, Network, Device & System
parameters from Start Menu -> Setup.
4.1 Channel
In this section, you are allowed to configure the Wireless camera, live
viewing display, pairing, IP camera’s image adjustment, MESH mode switch
setting and so on.
4.1.1 Channel
4.1.1.1 Wireless Camera
19
USER MANUAL
Channel Name: Set up channel name.
SetupClick icon and enter into the setup page.
Choose a channel to configure Give a name to the camera Date format to display
for the camera Time format to display for the camera
Display channel name in live viewing Adjust the Hue value for the image color
Adjust the Bright value for the image color Adjust the Contrast value for the
image color Adjust the Saturation value for the image color Click Default to
restore the default image color setting.
Pair StateDisplay pairing status — paired/unpaired. Camera version: Camera
firmware Version. Pair: Click the pairing button on the interface, and then
click the camera’s pairing button to do pairing. Switch: Choose OFF to unbind
the NVR and the camera. Mode: The mode that camera communicates with NVR.
AP — The camera connects to the NVR’s own routing WiFi, through which the
camera communicates with the NVR.
STA — The connection between the camera and the NVR is through the same LAN
router network communication.
20
4.1.1.2 WirelessChannel
USER MANUAL
Region: NA/UK/MKK depends on the region.
Wireless Mode: Auto and Manual can be selected. Wireless Chn: Wireless
channel. It can be set up only when Manual Wireless Mode is selected.
4.1.2 Private Zone
This menu allows you to create privacy zone(s) if you want to partially cover
some certain part of the image. You can create up to 4 privacy zones in any
size and location on the camera image. Enable the Privacy Zone, and choose how
many private zones you need. The private zone will display as a red frame.
Click the edge of the red frame and drag it to any size to create a private
zone.
Private Zone: Enable or close private zone. If you enable it, the private zone
can be covered, and it will not be displayed in live view. Area: Four private
zones can be set up at most in the area map. The four areas can be moved,
stretched, and click apply to save. Note: The area of privacy zones you had
set will be invisible in both live view & recording video.
21
USER MANUAL
4.1.3 Motion Detection
This menu allows you to configure motion parameters. When motion has been
detected by one or more cameras, your WIRELESS NVR will alert you to a
potential threat at your home. It does this by sending you an email alert with
an attached image from the camera to use as a reference (if this option is
enabled) and sending push notifications via the mobile app.
Switch: Enable or disable Motion Detection.
Sensitivity: Set the sensitivity level. Level 1 is the lowest sensitivity level while level 8 is the highest sensitivity level.
Deterrence: Turn on or turn off the associated white light warning.
Setup: Click
icon to enter the setup interface.
Motion Detection Area:
Click Select All to set up the entire screen of the
camera as the motion detection area. Click
Clear All to clear the entire area.
If you want to edit the size of the area, please select the frame and change its position.
After the setting is complete, click the right mouse button to return, and then click “Apply (save)” to make the regional settings take effect.
Return to the main interface, click the “Alarm” button to configure the motion detection alarm function, view more on 4.3.1 Motion Detection Alarm.
22
4.1.4 Dterrence
USER MANUAL
Channel: Channel name.
Setup: Click icon
to enter the setup interface.
White light Deterrence area: Click Select All to set up the entire screen of
the camera as the white light deterrence area. Click Clear All to clear the
entire area.
If you want to edit the size of the area, please select the frame and change
its position.
After the setting is complete, click the right
mouse button to return, and then click “Apply
(save)” to make the regional settings take
Light Switch: Enable or disable light warning.
effect.
Flood light valve: Adjust the brightness level of the white light.
Duration: White light duration time.
Deterrence Mode: Set white light mode, which contains Light Warning mode and Light Strobe mode.
Strobe Frequency: The strobe frequency of white light.
Siren Switch: Enable or disable siren warning.
Siren Level: Siren level of white light.
Siren Duration: White light siren duration time.
Sensitivity: Set sensitivity level. Level 1 is the lowest sensitivity level while level 8 is the highest
sensitivity level.
Schedule: Click icon
to enter the setting interface.
23
USER MANUAL
When the schedule is marked in light blue, it means that the channel can
trigger a white light deterrent alarm for the time slot. Default: Restore
default setup.
4.2 Record
This menu allows you to configure the recording parameters.
4.2.1 Encode
This menu allows you to configure the image quality of recorded video or
network transmission. In general, the “main stream” is the quality of the
recorded video to be saved in the HDD; the substream is the preview video
quality through remote access (such as web client and CMS). Mobile bitstream
defines the preview quality that can be viewed through remote access using
mobile devices. In the Audio interface, you can set the connected IP camera’s
audio switch, the input and output volume, and the audio type.
24
4.2.1.1 Main stream
USER MANUAL
Resolution: The resolution of the recorded video. Video Encode Type: Channel
video encode type, including 264 and 265+. Audio: If checked, audio
synchronous recording will be supported.
4.2.1.2 Substream
Resolution: The resolution of the recorded video. Video Encode Type: Channel
video encode type, including 264 and 265+. Audio: If checked, audio
synchronous recording will be supported.
25
4.2.2 Record
This menu allows you to configure the recording parameters.
4.2.2.1 Recording settings
USER MANUAL
Record Switch: Enable it to allow the video to be recorded. Stream Mode:
Choose the recording quality. If you choose Dualstream, the system will record
main stream and substream at the same time; if you choose single stream, the
system will only record single stream video. PreRecord: If this option is
enabled, the WIRELESS NVR starts recording a few seconds before an event
occurs.
26
4.2.2.2 Record Schedule
USER MANUAL
This menu allows you to specify when the WIRELESS NVR records video and define the recording mode for each channel. The recording schedule lets you set up a schedule like, daily (hourly) by normal (continuous) recording, PIR and motion detection recording time. To set the recording mode, click on the mode radio button (Normal, PIR and Motion Detection), then drag the cursor to mark the slots. The recording schedule is valid only for one channel. If you want to use the same recording schedule for other channels, use Copy function. And then click Apply to save.
Channel: Select the channel to set its recording parameter. Normal: When the
time slot is marked green, it indicates that the channel performs normal
recording for that time slot. PIR and Motion: When the time slot is marked
yellow, it indicates the channel records when PIR and motion is detected
during that time slot. NOTE: To use the PIR and motion detection, you must
enable and configure the parameter settings for the channel in Alarm menu.
Please see 4.3.1 Motion. No Record: Time slot marked black means that there is
no recording scheduled for the time slot.
27
4.2.3 Capture
This menu allows to configure the image capture function.
4.2.3.1 Capture
USER MANUAL
Auto Capture: Enable or disable automatic capturing on the channel. Stream
Type: Select the image resolution by mainstream or substream. Normal Interval:
Snapshots are captured based on normal interval. Alarm Interval: Snapshots are
captured based on alarm interval only when a motion is detected.
28
4.2.3.2 Capture Schedule
USER MANUAL
Channel: Select the channel to set its snapshot capturing parameters. Normal: When the time slot is marked green, it indicates the channel is capturing snapshots based on the Normal Interval. Motion: When the time slot is marked yellow, this indicates the channel is capturing snapshots based on Alarm Interval only when a motion is detected. No Capture: A time slot marked black means that there is no snapshot capturing scheduled for the time slot.
29
4.3 Alarm
Configure the alarm parameters.
4.3.1 Motion
USER MANUAL
Channel: Channel name.
Buzzer: The NVR can use its internal buzzer to sound an alarm. You can set the buzzer duration in
seconds when motion is detected.
Record: Click
icon to choose which channel to be recorded when the motion detection is
triggered.
Post Recording: You can set the duration of the NVR’s continuous recording after the event occurs.
The recommended recording time is 30 seconds, but it can be set to a maximum of 5 minutes.
Show Message: Check this box to display the
icon on the live view display screen when motion is
detected.
Send Email: You can have the NVR automatically send you an email when it detects motion.
FTP Picture Upload: After the alarm is triggered, upload the alarm picture to the FTP server. View
more on 4.5.4 FTP.
FTP Video Upload: After the alarm is triggered, upload the alarm video to the FTP server. View more
on 4.5.4 FTP.
Picture to Cloud: After the alarm is triggered, upload the alarm picture to cloud storage. View more on
4.6.2 Cloud.
30
USER MANUAL
Video to Cloud: After triggering the alarm, upload the alarm video to cloud
storage. View more on 4.6.2 Cloud. Full Screen: If this function is enabled
and a motion alarm is detected in the channel, the channel will be displayed
in full screen.
4.3.2 Abnormal Alarm
This menu allows you to configure the event type of the NVR.
Event Type: Select the event type from the options below
– No Space on Disk: When an HDD is full. – Disk Error: If the HDD is not
detected properly.
– Video Loss: If a camera is not connected properly.
Switch: Check the box to enable the monitoring of the event.
Buzzer: Set the buzzer duration when the event occurs (Off/10s/20s/40s/60s).
To disable buzzer, select OFF. Show Message: Check the box to display a
message on the screen when No Space on Disk, Disk Error, or Video Loss event
happens. Send Email: Let the WIRELESS NVR to send you an auto-email when an
event occurs.
31
4.3.3 Alarm Schedule
USER MANUAL
In this menu, you can set the alarm schedule for alarm output, push notification, FTP upload, cloud upload, buzzer and other functions.
Channel: Select the channel and set up its capture parameters. When the time period is marked as green, it means that the function of the channel is enabled during the time period.
32
4.4 AI 4.4.1 Setup
4.4.1.1 Face Detection
Set up the parameters of the face here.
USER MANUAL
Setup: Click
to enter the setup interface.
Switch: Enable or disable Face Detection.
33
USER MANUAL
Channel: Select channel. Snap Mode: Snap mode. There are Optimal Mode (During
the period from the appearance of the face to its disappearance, select a
picture with the best quality and push it), Real-time Mode (Push once when the
face appears, and push again when it disappears) and Interval Mode (custom
push time and interval). Snap Number: Under Interval Mode, set up the number
of snapshots for face push notification. Snap Frequency: Under interval mode,
set up the frequency of face push notification. Apply Mode: Set the detection
angle, there are face mode, multi-angle mode and custom angle mode. Roll
Range: Under the custom angle, set up the roll range of the face. Pitch Range:
Under the custom angle, set up the pitch range of the face. Yaw Range: Under
the custom angle, set the yaw range of the face. Frontal view/Multi Angle
Default: Restore the default angle setting to frontal view and multi-angle
settings. Picture Quality: Set up picture quality. 1 is the lowest, 100 is the
highest. Min Pixel: Set the minimum recognition pixel box, the face can only
be recognized when its’ pixels are larger than the setting pixels. Face
Enhance: Face enhance. When it is enabled, the effect of capturing the face of
a moving target is enhanced, but the overall quality of the picture will be
reduced. Face Attribute: Face attribute switch. After it is enabled, it can
detect wearing a mask or not, gender, glasses, and expression. Detection Mode:
There are two detection modes: static and motion. Motion Detection, only check
if the target in the screen is the movement state. Static mode: Both static
and dynamic targets are checked. The motion detection mode mainly prevents
false alarms. For example, some objects that look like human faces (such as
posters and statues) are still in the screen, so the alarm will not be
triggered. Rule Kind: Types of rules. There are rectangular and linear rules.
Detection Range: Under the rectangle rule, set the detection area. You can
choose custom or default full screen area.
34
USER MANUAL
Rule Type: Under the linear rule, set the line-crossing rule. You need to draw
a line in the preview on the right. When the face crosses the line according
to the setting rule AB or BA, it will be detected. Dynamic Marking: Snap box
display switch. Note: When Face Detection is triggered, an “S” will be
displayed on the live view interface. In addition, Face Detection and Human &
Vehicle Detection are mutually exclusive and cannot be enabled at the same
time).
4.4.1.2 Pedestrian Detection and Vehicle Detection
This menu allows you to configure the parameters of pedestrian and vehicle
detection.
Setup: Click
to enter the setup interface.
Switch: Enable or disable PD & VD.
35
USER MANUAL
Channel: Select channel. Snap Mode: Snap mode. There are Default Mode (During
the period from the appearance of the human & vehicle to its disappearance,
select a picture with the best quality and push it), Real-time Mode (Push once
when the human & vehicle appears, and push again when it disappears) and
Interval Mode (custom push time and interval). Snap Number: Under Interval
Mode, set up the number of snapshots for face push notification. Snap
Frequency: Under interval mode, set up the frequency of face push
notification. Min pixel: Set up the minimum recognition pixel frame. The pixel
of pedestrian and vehicle can be recognized only when it is larger than the
setting pixel. MX pixel: Set up the maximum recognition pixel frame. The pixel
of pedestrian and vehicle can be recognized only when it is smaller than the
setting pixel. Sensitivity: Set up sensitivity level. 1 is the smallest, 100
is the largest. Detection Type: Set up the Detection Type. The available
options are Human Detection, Vehicle Detection and Select both. Detection
Mode: It can be set up as static mode or dynamic mode. Detection Range: Set up
detection range. It can be customized or default full screen. Dynamic Marking:
Snap box display switch. Note: When Human & Vehicle Detection is triggered, an
“S” will be displayed on the live view interface. In addition, Human & Vehicle
Detection and Face Detection are mutually exclusive and cannot be enabled at
the same time.
36
4.4.1.3 Schedule
USER MANUAL
Set up the schedule of Human & Vehicle Detection, Face Detection and PID &
LCD. It is enabled when it is checked, otherwise it is disabled.
4.4.2 Recognition
4.4.2.1 Face Database Management
This menu allows you to configure the database of face recognition comparison.
Import Database: You can import the exported group data to the device. Backup
Database: You can export all the group data to the U disk.
37
USER MANUAL
Click / : You can add new face group or delete the existing face group. (The
first three face groups that come with default cannot be deleted). Enable:
Enable or disable the face group. Edit: Click Edit and editing the face group
interface.
Import: Click and choose Local Storage Device, and then enter the interface of
adding local face.
Click Search after selecting date, duration time and channel, you can search
the face that the device saves during the period. If you select face, set up
similarity level and click Search, you can search the face that matches the
selected face. Check the human face of the search area and click Delete, and
you can delete the face of the search area. Check the face and click OK, and
you can enter the interface of entering face information.
38
USER MANUAL
Edit the face information on the right. Click Import after editing, and then
the importing is complete. Click Exit to exit the interface. Click External
Storage Device, enter the external storage, and choose the face picture you
want to import. The step is the same as importing local face.
Export: Export the face pictures to the external storage. If you don’t click
the picture of face group and click Export, then all the face pictures of the
face group will be exported. If you click the face picture of the face group
and click Export, the picture of the selected face will be exported. Download
import Template: Download and import the template, you can export a template
to the external storage, this template can contain a form and instruction, you
can fill in the information of the
39
USER MANUAL
face picture in this form, import this form to modify the information of
multiple face pictures, which is easy to modify face picture information.
Click the right mouse button to select face picture, choose Edit to enter the
face picture editing interface. Click Additional Face Image to import the face
picture that is under different conditions.
4.4.3 AI Alarm Setup
4.4.3.1 Face Recognition Alarm
When the face of the face group is detected, a series of alarm settings are
made.
40
Enable alarm: Turn on or turn off face detection alarm. Policy: Set face grouping alarm countermeasures. Similarity: Similarity setting.
Alarm: Click
to enter the setup interface.
USER MANUAL
Alarm Out: Optional function. If your NVR supports connecting to the external alarm device, you can set up external alarm device. Latch Time: The external alarm time when the device detects human face. Save Face: When the device detects human face, it will save the human face. Save Background: While detecting human face, it will save the entire live view picture. Show Thumbnail: While detecting human face, there will be thumbnail pop-up prompt in live view. Send Email: While detecting human face, the pictures will be sent to the mailbox that has been set up. FTP Picture Upload: While detecting human face, the pictures will be sent to the FTP server that has been set up 4.5.4 FTP. Picture to Cloud: While detecting human face, the pictures will be sent to the Cloud server that has been set up 4.6.2 Cloud.
Alarm Schedule: Click
to enter to the schedule setup interface.
41
USER MANUAL
Click the alarm period that you want to set up, and then click Save. Click
Copy and you can copy the alarm period to other channels.
4.4.3.2 Pedestrian & Vehicle Detection Alarm
You can set up human & vehicle alarm functions here. Channel: Channel name.
Buzzer: NVR can use its internal buzzer to sound an alarm. Set the buzzer
duration when the event occurs (10s/20s/40s/1Min). Alarm out: Check this item
to trigger external alarm devices when pedestrian and vehicle alarms are
triggered.
42
USER MANUAL
Latch Time: You can set the duration of triggering an external alarm device (10s/20s/40s/1Min).
Record: Click
icon, and then choose the channel that will be recorded when PD&VD Alarm are
triggered.
Post Recording: You can set the duration of the NVR’s continuous recording after the event occurs. The recommended recording time is 30 seconds, but it can be set to a maximum of 5 minutes.
Show Message: Check this box to display the
icon on the live view display screen when
pedestrian and vehicle alarms are detected. Send Email: The NVR can send you an email automatically when it detects pedestrian and vehicle alarm. FTP Picture Upload: After the alarm is triggered, the alarm picture will be uploaded to the FTP server. View more on 4.5.4 FTP. Picture to Cloud: After the alarm is triggered, the alarm picture will be uploaded to the Cloud. View more on 4.6.2 Cloud. Full Screen: If this function is enabled and pedestrian and vehicle alarms are detected in the channel, you will see the channel in full screen mode.
4.4.4 Statistics
4.4.4.1 Human Recognition Statistics
In face statistics, you can count all the detected faces that have appeared in
a period of time and reflect them in the form of statistical graphs.
43
USER MANUAL
Choose Groups, Channels, Day and statistical time, and the statistical result
will be processed directly. Click Export and the data can be exported to U
disk.
4.4.4.2 Human & Vehicle Detection Statistics
In the Human & Vehicle statistics, you can make statistics on all detected
human and vehicles that have appeared over a period of time, and reflect them
in the form of statistical graphs.
Select type, Channels, Day and statistical time in Intelligent, and the
statistical results can be processed directly.
4.5 Network
Through this menu, you can configure network parameters such as DHCP. The most
common type is DHCP. Your network type is probably DHCP, unless the network is
manually addressed.
44
4.5.1General
4.5.1.1 General Configuration
USER MANUAL
If you connect to a router that allows to use DHCP, please check the DHCP box.
The router will assign automatically all the network parameters for your
WIRELESS NVR. Unless the network is manually addressed the following
parameters: IP Address: The IP address identifies the WIRELESS NVR in the
network. It consists of four groups of numbers from 0 to 255, which separated
by periods. For example, “192.168.001.100 “. Subnet Mask: Subnet mask is a
network parameter which defines a range of IP addresses that can be used in a
network. If IP address is like a street where you live then subnet mask is
like a neighborhood. The subnet address also consists of four groups of
numbers, separated by periods. For example, “255.255.000.000”. Gateway: This
address allows the WIRELESS NVR to access the Internet. The format of the
Gateway address is the same as the IP Address. For example, “192.168.001.001”.
IPv6 Address: The IPv6 address identifies the WIRELESS NVR in the network. It
consists of eight groups of letters and numbers from 0 to FFFF, which
separated by colon. For example, “ABCD:EF01:2345:6789:ABCD:EF01:2345:6789”.
DNS1/DNS2: DNS1 is the primary DNS server and DNS2 is a backup DNS server. It
is usually enough just to enter the DNS1 server address. Web Compatibility
ModeAfter enabling HTTPS, if you log in on a Win7 system computer, you need to
check this option to switch to the HTTPS page. Select wireless mode to use
wireless network
45
USER MANUAL
SSID/Scan: Click Scan to scan for wireless networks and select the wireless
network that you need; or use the soft keyboard to enter the SSID name of the
wireless network in the SSID column. PasswordEnter the password of the
correspondent wireless network. Apply: Click to enter the wireless network.
Open-NetworkCheck to connect to an open wireless network. After successfully
connecting to the wireless network, the correct IP address, subnet mask, etc.
will be displayed.
4.5.1.2 Port Configuration
46
USER MANUAL
Web Port: This is the port that you will use to log in remotely to the
WIRELESS NVR (e.g. using the Web Client). If the default port 80 is already
taken by other applications, please change it. Client Port: This is the port
used by the NVR to send information (for example, using a mobile application).
If the default port 9000 is already used by other applications, please change
it. RTSP Port: This is the port through which the NVR is allowed to transmit
the real-time stream to other device (for example, stream media player). Https
Port: The Https port is the web browsing port, which is mainly used for HTTPS
services. It is another HTTP that provides encryption and transmission through
a secure port. P2P Switch: P2P switch, the P2P will take effect after it is
turned off.
4.5.2 DDNS
This menu is used to configure DDNS settings. DDNS provides a static address
to simplify the remote connection with the NVR. To use DDNS, at first, you
need to open an account on the web page of the DDNS service provider.
DDNS: Check to enable DDNS. Server: Choose your preferred DDNS server
(DDNS_3322DYNDNSNO_IPCHANGEIPDNSEXIT). Domain: Enter the domain name you
created on the webpage of the DDNS service provider. This is the address you
type in the URL box when you want to connect to the NVR remotely via a PC.
User/Password: Enter the username and password you obtained when creating an
account on the webpage of the DDNS service provider.
47
USER MANUAL
After entering all the parameters, click “Test DDNS” to test the DDNS
settings. If the test result is “Network unreachable or DNS error”, please
check whether the network is normal or whether the DDNS information is
correct. After the user has applied for the dynamic domain name service, the
browser can be used to remotely access the NVR through the domain name, the
domain name in the form of “http://”: the mapped web port number. When using
the DDNS domain name to access the NVR, you need to confirm the port and the
current IP can be connected normally on the public network, and the server
address/host name/user name/password/settings are consistent with the settings
on the NVR side.
4.5.3 Email
This menu allows you to configure email settings. Please complete these
settings if you want to receive the system notifications on your email when an
alarm is triggered, HDD is full, HDD is in error state, or video loss occurs.
48
4.5.3.1 Email Configuration
USER MANUAL
Email: Check to enable. Encryption: Please enable it if your email server
requires the SSL or TLS verification. If you are not sure, please set to Auto.
SMTP Port: Enter the SMTP port of your email server. SMTP Server: Enter the
SMTP server address of your email. User Name: Enter your email address.
Password: Enter the password of your email. Receiver 1~3: Enter the email
address that you want to receive the event notifications from the WIRELESS
NVR. Interval: Configure the length of the time interval between the
notification emails from the WIRELESS NVR. To make sure all settings are
correct, click Test Email. The system will send an email to your inbox. If you
received the test email, it means the configuration parameters are correct.
49
4.5.3.2 Email Schedule
USER MANUAL
You need to configure the schedule to fully implement the Email notification.
The color codes on email schedule have the following meanings: PIR and Motion: Green area. Exception: Red area. Intelligent: Blue area.
50
4.5.4 FTP
4.5.4.1 FTP
USER MANUAL
Through this menu, you can turn on the FTP function, and you can view the pictures and videos uploaded from the NVR to the FTP on the FTP server.
FTP Enable: Click to enable FTP function. Server IP: Enter your FTP server IP
address or domain name. Port: Enter the FTP port. User Name/ Password: Enter
your FTP server username and password. Picture Resolution: Set up the
resolution of the pictures that are uploaded to the FTP. Picture Quality: Set
up the quality of the pictures that are uploaded to the FTP. Video Stream
Type: Set up the stream type of the video that is uploaded to the FTP. Main
stream and substream are optional. Max Package Interval: Set the maximum video
time interval, that is, the maximum recording time of an event. After this
time, another recording file will be created to continue recording. Directory
Name: Enter the default directory name for FTP file exchange. Upload Alarm
Video: Set the warning type the video that is uploaded to FTP. After clicking
the option, you will enter the warning menu in the corresponding alarm type.
Test FTP: Click to test FTP settings.
51
4.5.4.2 FTP Schedule
USER MANUAL
The colors on the email schedule have the following meanings: PIR and Motion:
Yellow area. Intelligent: Blue area.
52
4.5.5 IP Filter
USER MANUAL
The IP filtering function allows you to set a black and white list, and only the IP in the white list can connect to the device.
EnableEnable or disable the filtering function. After enabling it, you can choose to enable blacklist or whitelist. Restricted TypeSelect the list to be set (black list or white list). Start AddressEnter the starting address. End AddressEnter the ending address.
53
4. 6 Device
In this section, you can configure the internal HDD and Cloud function.
4.6.1 Disk
USER MANUAL
4.6.1.1 Disk
This menu allows you to check & configure the internal HDD(s). You need to
format the HDD only at the first startup and if you replace a new HDD
Format HDD: Select the HDD you want to format and then click Format HDD. To
start formatting, you need to enter your user name and password and then click
OK to confirm to continue formatting. Overwrite: Use this option to overwrite
the old recordings on the HDD when the HDD is full. For example, if you choose
the option 7 days then only the last 7 days recordings are kept on the HDD. To
prevent overwriting any old recordings, select OFF. If you have disabled this
function, please check the HDD status regularly, to make sure the HDD is not
full. Recording will be stopped if HDD is full.
54
4.6.1.2 S.M.A.R.T
USER MANUAL
This function can be used to display technical information on the hard drive installed inside your WIRELESS NVR. You can also perform a test (there are three types available) to evaluate and detect potential drive errors.
Self-check Type: There are three types available: Short: This test verifies
major components of the hard drive such as read/write heads, electronics and
internal memory. Long: This is a longer test that verifies the above as well
as performing a surface scan to reveal problematic areas (if any) and forces
bad sector relocation. Conveyance: This is a very quick test that verifies
whether the mechanical parts of the hard drive are working. Note: When
performing the test, your WIRELESS NVR will continue to work as normal. If an
HDD S.M.A.R.T error are found, the HDD can be continued to use, but there will
be a risk to lose recording data. It is recommended to replace a new HDD.
55
4.6.2 Cloud
USER MANUAL
Your NVR can upload snapshots or videos to cloud services through Dropbox/Google Drive. Dropbox/Google Drive is a free service that allows you to easily store and share snapshots.
Before enabling the cloud storage service, we recommend that you create a
Dropbox account with your email username and password. After the creation is
complete, log in to www.dropbox.com , enter the email address and password,
and click the login button after agreeing to the terms.
Cloud Storage: Check to enable this function. Cloud Type: Choose the type of
cloud storage, including Dropbox and Google. Cloud StatusThe activation status
of cloud storage. Inactive: Unactivated and activated: Activated.
CapacityCloud storage capacity, the percentage bar is the percentage of cloud
storage memory used, and the one on the right is the remaining capacity/total
capacity. Cloud Overwrite: Set cloud storage overwrite frequency. Video Type:
Set the format of the video that is uploaded to the cloud. Folder NameThe name
of the folder where the channel videos and pictures are stored. Activate
Cloud: Click to activate the function. After a while, you will see a message
on the screen: The activation link has been sent to your email (for email
settings, please refer to 4.5.3.1 Email Configuration). Check your email and
click the link to activate. You will be redirected to the Dropbox website.
Click “Allow” to complete the activation.
56
4.7 System
USER MANUAL
Change system information, such as date, time and region, change password and permissions, etc.
4.7.1 General
4.7.1.1 General Configuration
Device Name: Enter the name for your WIRELESS NVR. The name can include both
letters and numbers. Device ID: Enter the desired ID for your WIRELESS NVR.
The device ID is used to identify the WIRELESS NVR, and can only be composed
of numbers. For example, two WIRELESS NVRs are installed in the same place,
the Device ID is 000000 for one of the WIRELESS NVRs, and 111111 for another
WIRELESS NVR. When you want to operate the WIRELESS NVR with a remote
controller, both of the WIRELESS NVR may receive the signal from controller &
act at the same time. If you want to control only the WIRELESS NVR with ID
111111, you can input the Device ID 111111 in login page with remote
controller for further operations. Language: Select a language you would like
the system menus to be displayed in. Multiple languages are available. Video
Format: Select the correct video format for your region. Menu Timeouts: Click
the drop-down menu to select the time to exit the main menu when the wireless
NVR is idle. The system defaults to 1 minute, and you can adjust the time to
30s, 1 minute, 2 minutes, 5 minutes, 10 minutes and close lock. You can also
disable this function by selecting “OFF” (password protection will be
temporarily disabled).
57
USER MANUAL
Web Session Timeout (min): The web session timeout period allows the web to
communicate with the NVR within the setting time range. If the setting time is
exceeded without operating the web, the web will prompt a timeout, and the
communication between the web and the NVR session ends. Preview/Playback
Session Timeout: Web preview/playback session timeout period. This function is
used in conjunction with Web Session Timeout (min). Show Wizard: If you want
to display the startup wizard every time you turn on or restart the NVR,
please check this option.
4.7.1.2 Date and Time
Date & Time
Date: Click the calendar icon
to change the date.
Time: Click the dialogue box to change the time.
Date Format: Select the preferred date format.
Time Format: Select the preferred time format.
Time Zone: Select a time zone relevant to your region or city.
58
USER MANUAL
NTP Settings The NTP (Network Time Protocol) function allows your WIRELESS NVR
to automatically sync its clock with a time server. This gives it the ability
to constantly have an accurate time setting (your WIRELESS NVR will
periodically sync automatically).
Check to enable the NTP, and select a Server Address, click Update Now to
manually sync the date & time. Click Apply to save your settings. When NTP
function is enabled, system will update the system time at 00:07:50 every day
or every time when the system is starting up.
59
USER MANUAL
DST
DST Settings The DST (Daylight Saving Time) function can set different
daylight saving time for different countries or regions.
Enable DST: If Daylight Saving applies to your time zone or region, check this option to enable. Time Offset: Select the amount of time that Daylight Saving has increased by in your time zone. This refers to the difference in minutes between Coordinated Universal Time (UTC) and the local time. Enable DST: You can select how Daylight Saving starts and ends: Week: Select the month, a particular week and time when Daylight Saving starts and ends. For example, 2:00 a.m. on the first Sunday of a particular month.
Date: Select the start date (click the calendar icon
), end date and time when Daylight Saving
starts and ends. Start Time / End Time: Set the start time and end time for Daylight Saving.
60
4.7.1.3 Output Configuration
This menu allows you to configure video output parameters.
USER MANUAL
Select LIVE-OUT mode in the Video Output drop-down menu. VGA/HDMI Resolution:
Select a display resolution that is suitable for your TV. 1920 x 1080 will
suit most TVs. If your WIRELESS NVR supports 4K output resolution, you can
select either 2K (2560 x 1440) or 4K (3840 x 2160) to adapt to higher
resolution monitors. Scale And Offset: The WIRELESS NVR supports to adjust the
size & position of the display screen to match your monitor or TV. Click Setup
button to adjust.
Scale: To adjust the size of the displayed screen by scale. X Offset: To move
the displayed screen to left or right. Y Offset: To move the displayed screen
to up or down.
Click once or long press the left button of your mouse on the arrow to adjust
the size and position, or you can scroll the wheel of the mouse to adjust.
Click the right button of your mouse to exit, and click Apply to save your
modifications. Cursor Hidden Delay: Click the drop-down menu to select the
time your WIRELESS NVR will hide the mouse cursor when idle. You can also
disable this by selecting “OFF”. Cursor Acceleration: To adjust the speed to
move the mouse cursor. Transparency: Click and hold the slider left or right
to change how transparent the Menu Bar and Main Menu will appear on-screen.
61
USER MANUAL
4.7.2 Multi-user Management
This menu allows you to configure the user name, password and user permission.
The system supports the following account types: ADMIN –System Administrator:
The administrator has full control of the system, and can change both
administrator and user passwords and enable/disable password protection.
USER –Normal User: Users only have access to live viewing, search, playback,
and other
functions. You may set up multiple user accounts with varying levels of access
to the system. Default UserThe default user is the default user that the NVR
restarts to log in.
4.7.2.1 Changing Password
To change the password for the administrator or user accounts, click the User
Edit icon . The password has to be a minimum of 5 characters and can contain a
mixture of numbers and letters. Enter your new password again to confirm, and
then click Save to save your new password. You will be required to input your
old password to authenticate.
62
4.7.2.2 Add New Users
USER MANUAL
1. Select one of the user accounts that is currently disabled, click the User Edit icon .
2. Select Enable from the “User Enable” drop-down menu to enable the user. 3.
Click “User Name” to edit the user name. 4. Click Password: enter the password
to be set. 5. Click Confirm and enter the password again to confirm. 6. Click
Save and you will need to enter the administrator password for authentication.
63
4.7.2.3 Setting User Permissions
USER MANUAL
The administrator account is the only account that has full control of all system functions. You can enable or disable access to certain menus and functions of each user account.
1. Click the edit icon under Permission tab.
64
USER MANUAL
2. Set user permissions, check the box corresponding to the function. Click
All to check all boxes. Click Clear to check none of the boxes.
User password authority setting, the administrator can choose the authority of
general users according to needs.
There are the following permissions to choose: Log search: All logs of the
system can be viewed. Parameter setting: Parameters for all pages can be set.
Auto Reboot: You can operate the system version upgrading, factory reset,
device restart, device
shutdown and so on to maintain the system. Manual record: Recording can be
started manually and can be stopped manually. Disk: You can manage and control
the operation of hard disk and U disk. Remote Login: Whether have the
permission to remotely access the NVR. Manual Capture: You can manually start
the screenshot and manually stop the recording. Audio: You can control channel
audio and intercom. Database Management: Whether the AI database can be
operated. Backup: Check enable box “” of “Backup” and select the channel that
can be backed up, then
the ordinary users have the right to back up the video of the selected
channel. Live: Check enable box “” of “Live” and select the channel that can
be live viewed, then the
ordinary users have the right to live view the video of the selected channel.
Playback: Check enable box “” of “Playback” and select the channel that can be
viewed, then
the ordinary users have the right to playback the video of the selected
channel. 3. Click Save to save your modification.
4.7.3 System Maintenance
In this section, you will be able to search and view the system log, restore
default settings, upgrade the system, export & import system parameters and
configure system auto reboot.
65
4.7.3.1 Log
USER MANUAL
The system log shows you important system events, such as motion alarms and system warnings. You can easily create a backup file of the system log for a set time period to a USB flash drive.
Log Searching and Backing Up:
1. Click the field next to Start Date & Start Time to choose the starting date & time for your search
from the on-screen calendar.
2. Click the field next to End Date & End Time to choose the end date & time for your search from the
on-screen calendar.
3. Select the type of events you would like to search for from the dropdown next to Log Type, or select
All to see the entire system log for the selected time period.
4. Click Search.
5. Browse system log events from your search period:
o Video events can be played back instantly by clicking in the Playback column.
o Use the
/
buttons in the bottom-right corner of the menu to move between pages of
system log events.
6. Click Backup to create a backup of the system log. Please make sure your flash derive has been
connected to the WIRELESS NVR’s USB port.
7. The backup drive menu appears. Navigate to the folder you want the backup file to be saved in, then
click OK to begin.
66
4.7.3.2 Load Default
USER MANUAL
Reset the WIRELESS NVR settings to its out-of-box state. You can choose to reset all settings at once, or just settings on specific menus. Restoring default settings will not delete recordings and snapshots saved to the hard drive.
Check the items you want to restore, or check Select All to choose all items.
Click Apply to load default settings of your chosen items.
4.7.3.3 Upgrade
67
USER MANUAL
1. Copy the firmware file (.sw file) to your USB drive, and insert the USB
flash drive into the WIRELESS NVR’s USB port.
2. Click Select File button to choose the firmware file in your USB flash
drive, then Click OK. 3. Click Upgrade button to start system upgrade. The
system upgrade will last around 5-10 minutes,
please do NOT power off the WIRELESS NVR or remove the USB from WIRELESS NVR
during firmware upgrade.
4.7.3.4 Parameter Management
You can export the main menu settings you have configured to a USB flash
drive, or import an exported setting file from USB flash drive to the WIRELESS
NVR.
Save Settings: Click to save the WIRELESS NVR current system settings to the
USB device. You will be required to input the Admin password to authenticate.
Load Settings: Once you have created a system settings export file, you can
import the settings on another NVR. Click Load Settings button to pop up the
USB flash driver menu and select the parameter file. You will be required to
input the Admin password to authenticate.
68
4.7.3.5 Auto Reboot
USER MANUAL
This menu allows the system to auto reboot the WIRELESS NVR regularly. It is recommended to keep this function enabled, as it maintains the operational integrity of your WIRELESS NVR.
Auto Reboot: Check to enable. Time: You can set the WIRELESS NVR to reboot by day, week or month.
69
4.7.4 IP Camera Maintain
4.7.4.1 Upgrade This menu allows you to upgrade the IP camera’s firmware.
USER MANUAL
1. Choose one of the IP cameras you want to upgrade firmware. 2. Click Select
File to select the update file from your USB flash drive, then click OK. 3.
Click IPC Upgrade button to start upgrading. You will be required to input the
Admin password to
authenticate. Please do NOT power off the WIRELESS NVR and IP camera or remove
the USB during the upgrading.
70
4.7.5 System Information
USER MANUAL
This menu allows you to view the system information, channel information, record information & network status.
5.7.5.1 Information
View system information such as device ID, device model name, IP address, MAC address, firmware version and so on. If your WIRELESS NVR supports P2P function, you will find the P2P ID & P2P QR code in the information page. You can scan this QR code with mobile app to remote view the WIRELESS NVR.
4.7.5.2 Network State
View network information.
71
USER MANUAL
Chapter 5 Search, Playback & Backup
The Search function gives you the ability to search for and play previously recorded videos as well as snapshots that are stored on your WIRELESS NVR’s hard drive. You have the choice of playing video that matches your recording schedule, manual recordings or motion events only. The Backup function gives you the ability to save important events (both video and snapshots) to a USB flash drive.
5.1 Using Search Function
Click Search button in the Start Menu to enter search section.
1
2
3
7
4
5 6
1. Search Options: the system provides various search & playback methods:
General, Events, Sub-periods Playback, Intelligence, Tag, External File, Slice
Playback, Picture and AI.
2. Search Date: search by a date to play back. 3. Search Type: the system
provides different search types to narrow your search. 4. Channel Selection:
to choose the channels you want to search & play. 5. Video Playback Controls:
to control the video playback.
Enlarge the video playback to full screen
72
Rewind, x2, x4, x8 and x16 Slow Play, 1/2, 1/4 and 1/8, 1/16 speed Play Pause Play frame by frame. Click once to play a frame of the video Stop Fast Forward, x2, x4, x8 and x16
USER MANUAL
Digital Zoom: Click to zoom in then click-and-drag on a camera image during
playback to zoom in on the selected area. Right-click to return to regular
playback.
Video Clip. Quickly save a section of video to a USB flash drive. View more on
5.1.1.1 Video Clip Backup.
Save Video Clip.
Volume Control: scroll the slider bar to increase or decrease volume.
Snapshots: to capture a snapshot image to your USB flash drive. If the video playback is in
split-screen view, move the mouse cursor to the channel you want to capture, and then click the
icon
to save the snapshot.
Add a default label, mark the video playback start time at the current time of
the current channel, click to add.
Add a custom label, click to add label, a custom window will pop up, you can
name the label.
6. Timeline: Continuous recordings are shown with colored bars to represent different types of recording (legend shown in the bottom-right corner of the display). Use the timeframe options
(
) to view a smaller or larger time period.
Different types of recording shown in different colors:
Continuous Recording in Green color; Motion Recording in Yellow color; PIR
Recording in Purple color;
73
Intelligence Alarm Recording in Blue color; Multiple Alarm Recording in Orange
color; Manual Recording in Dark Green color.
7. Playback Status: display the video play status.
5.1.1 Search & Play Video in General
This menu gives an option to search & play recording for a selected date.
USER MANUAL
1. Click the icon
to search date from the calendar
2. Choose a Search Type 3. Check Channels you would like to search, or check Channel to search all connected channels. 4. The search result will display on the timeline from 00:00 to 24:00. 5. Click the icon to start playback. 6. Control the playback with buttons on Video Playback Controls.
7. Use the timeframe options (
) to view a smaller or larger time period.
8. If you want to quickly save a section of video during playing back, use the Video Clip backup
function.
9. Added the function of Tag, click to add custom tags, click
to add default tags, you can
make a mark at the current time in the current channel. After complete adding tags, you will be directed to the previously made “mark” in the tag playback interface to play back video.
74
5.1.1.1 Video Clip Backup
USER MANUAL
1. Insert your USB flash drive to the WIRELESS NVR. 2. Start a video
recording playback. 3. Click icon. 4. Check the channel(s) you want to make a
video clip backup. 5. Move the mouse cursor to the timeline where you want to
start the video clip. 6. Press and hold the left button of your mouse, and
drag the cursor to the timeline where you want to
end the video clip.
7. The icon
has been changed to
icon, click
to save the video clip.
8. Select a file type for your backup files, click Save button to save the video clips. Please make sure your USB driver has enough space to save the video clips.
9. The backup drive menu appears. Navigate to the folder you want the backup
files to save in.
10. Click OK to begin. The progress bar at the bottom of the window shows you
the progress of the backup.
75
5.1.2 Event Search, Playback & Backup
USER MANUAL
Event search lets you view a list of video recordings with the channel, start time and end time, and recording type conveniently summarized. You can also quickly back up events to a USB flash drive.
1 2
5 3
4
8
6
9
10 12
To search, play & back up for events:
11
7
1. Click the icon
to choose the date & time you want to search.
2. Check the recording types you want to search, or check Search Type to choose all.
3. Choose the channels you want to search, or check Channel to choose all channels.
4. Click icon to start search.
5. Events fitting your search criteria are displayed in list form. You can double click the left button of
your mouse upon one of the events to play the video immediately.
6. Click icons
in the bottom-right corner of the menu to browse between pages of
events, or input the page you want to browse.
7. You can switch the view of list form by clicking below icons which is show at the right bottom corner
of the screen:
Thumbnails view. You can view the snapshots of the events.
List view. The events will be displayed in list.
Detailed view. You can view the details of the events.
76
USER MANUAL
In the detailed view mode, you can lock the video events to keep events from
being overwritten in the hard drive. Click the icon to lock or click to unlock
the events. 8. When you click the left button of your mouse upon one of the
event, system will show the event information on the left bottom corner of the
screen. 9. Descending order: sort the file list in descending order.
10.Select: Check the box next the number of the event to select files, or
check the box next Select to select all events in the page. 11.The number of
selected files, total size information will be displayed at the right bottom
of the screen. 12.After selecting file, you can click icon to save the video
to USB flash drive. Or click icon into event playback control window to play
the video.
5.1.2.1 Event Playback Control
1
2
3
5
4
1. Event List, you can select the events here.
2. Click icon
to save your selected event videos to USB flash drive. Click icon
to play video.
3. Control the playback with buttons on Video Playback Controls. You can click icon or click right
button of your mouse to exit the playback and return to event search window. Add the new function
of adding tags, click
to add custom tags, click
to add default tags, you can make a
77
USER MANUAL
mark at the current time in the current channel. After the addition is complete, you will be directed to
the previously made “mark” in the tag playback interface to play back.
4. The event you are playing now will be displayed on the timeline.
5. Use the timeframe options (
) to view a smaller or larger time period.
5.1.3 Tag
You are allowed to view, edit, play back or delete all tags. Select the time and channel and click to
complete the search. Click
to jump to the position marked by the tag to play back video.
78
5.1.4 External File
USER MANUAL
This section allows you to play the video of the external USB flash drive. Select the file on the left and the video will be played automatically.
5.1.5 Picture Search
This function can be used to search, play and copy snapshots to a USB flash
drive.
1 2
5 3
4 8
9 11
79
6
10
7
USER MANUAL
To search, play & back up pictures:
1. Click the icon
to choose the date & time you want to search.
2. Select the picture capture types you want to search, or check Search Type to choose all.
3. Choose the channels you want to search, or check Channel to choose all channels.
4. Click button
to start search.
5. Pictures fitting your search criteria are displayed in list form. You can double click one of the pictures
to get a larger view.
6. Click
icons in the bottom-right corner of the menu to browse between pages
of pictures, or input the page you want to browse.
7. You can switch the view of list form by clicking below icons which is show at the right bottom corner
of the screen:
Thumbnails view: You can view the snapshots of the events.
List view: The events will be displayed in list.
Detailed view: You can view the details of the events.
8. When you click the left button of your mouse upon one of the pictures,
system will show the picture information on the left bottom corner of the
screen.
80
USER MANUAL
9. Check the box next the number of the event to select files, or check the box next Select to
select all pictures in the page.
10.The number of selected files, total size information will be displayed at the right bottom of
the screen.
11. After selecting file, you can click button
to save the pictures to USB flash drive. Or
click button to go into picture preview control window.
5.1.5.1 Picture Preview Control
1
2
3
1. Picture List, you can select the pictures here.
2. Click button
to save your selected pictures to a USB flash drive. Click button
to view the
pictures in slideshow.
3. Press button
to exit preview control window and go back to picture search window. Press
button to pause, press to resume slideshow.
Press button
to display previous snapshot or group of snapshots, press
to display the next
snapshot or group of snapshots.
Click button
to view a single snapshot at a time, click button
to view four snapshots at a
time, click button to view nine snapshots at a time
81
5.1.6 AI
USER MANUAL
5.1.6.1 Face
Select the date, time, channel and face group, and then click Search to search
for all the face information of the group in that time period.
1. Click
and you can add custom face. Or choose Groups to select the face picture of the entire
group in the face database for comparison and search.
2. Click Channels to select the channels you want to search.
3. Click Attributes to set the condition of the face attribute that you search, Gender, Age, Mask,
Glasses and Expression are optional.
4. Choose Alarm Groups to select the face group in which face contrast occurs.
5. Select the picture in the search area and click the icon to delete the
picture. Click the icon
to pop up the AI face database setup interface. 6. Right click in the searched
result and select Import To to import this picture into the face group. 7.
Right click in the search results and select Detail Information to view the
detailed information of the face. 8. Click Custom Playback and you can play
back the video which are recorded when the face is detected.
9. Click
and you can read different viewing mode.
82
5.1.6.1.1 Face Track Map
USER MANUAL
Click the icon
on the lower right corner to enter the electronic track map menu.
Click Load Map to pop up the USB flash drive, select the map to add. Check Edit to drag the IPC icon to the position where you want to place, uncheck to exit the edit mode. Then click , select a face from the local face database or USB flash drive, and click search (only one face search is supported), you can search the IPC that has detected the face, and there will be a color mark on the map.
If you left click on an IPC icon and play back, there will be a simple
playback on the lower right corner. If multiple IPCs have detected the face,
clicking Play will automatically determine the person’s movement and lead to
an arrow mark.
83
5.1.6.2 Human & Vehicle
USER MANUAL
Select the date, time, channel, human and vehicle type, and then click Search to search for all the human & vehicle information of the group in that time period.
Left click and there will be basic information, right click to customize playback and view detailed information. Click Play in the lower left corner for simple playback, double click to zoom in and enter normal playback mode.
84
USER MANUAL
Chapter 6 Remote Access via Web Client
Use the Web Client to remotely access your WIRELESS NVR at any time via a PC. Before you access the Web Client, you need to ensure that the network settings of the WIRELESS NVR are configured properly.
6.1 System Environment Requirements
The minimum requirements for hardware and OS required to run Web Client are given as below.
Item CPU RAM Hard Drive Display RAM Display Resolution
OS
DirectX Direct3D Ethernet Adapter IE Mozilla Firefox Google Chrome Mac Safari
Minimum
Recommended
Intel® CoreTM i5 CPU
Intel® CoreTM i5 CPU or higher
4G or more
8G or more
500G or more
1000G or more
2G or more
4G or more
1280*1024
1920*1080
Windows 7 and above
Mac OS X®10.9 and above
DirectX 11
Acceleration Function
10/100/1000M Ethernet Adapter
Microsoft Internet Explorer (Ver. 11, 10, 9, 8). It doesn’t support Edge.
V51 version or lower. It doesn’t support V52 version or higher.
V44 version or lower. It doesn’t support V45 version or higher.
5.1or higher.
85
6.2 Web Plugin Download and Installation
USER MANUAL
To access the Web Client, do the following:
For IE/Chrome/Firefox:
1. Launch the explorer on your PC and enter the WIRELESS NVR static IP
address or DDNS domain name (Host Name) in the URL box. 2. After step 1, enter
the Web login page. Input your user name and password to login the web client.
3. After step 2, enter the Web control page of the WIRELESS NVR.
86
USER MANUAL
4. Click Download and install the player in the Web, download the plugin and
refresh the Web to view.
Note: If you use Google Chrome, please use Version V41 or lower. If you use
V42 to V44, you need to enable NPAPI plugins. Please enter
chrome://flags/#enable- NPAPI on URL bar to find and enable NPAPI. It doesn’t
support V45 or above so far. For Mac SAFARI: 1) Launch the Safari on your Mac,
and enter the WIRELESS NVR static IP address or DDNS domain name (Host Name) .
2. Download the plug-in “Surveillance Client “, locate the downloaded file
and double click it.
87
USER MANUAL
3. Click on “Continue” –> “Install”. Enter user name and password for Mac
computer. Click on “Install Software” –> “Close” to finish installation.
2 1 3
4 4. Close SAFARI and repeat step 1 to open the Web Client login page.
88
6.3 Web Client Manager
USER MANUAL
The web client supports to fully control the WIRELESS NVR with administrator account. Please make sure to protect your user name & password to prevent illegal login.
6.3.1 Live Interface
This is the first page after you logged in to the Web Client. Here you can
open or close live preview, record video to local computer manually, take
snapshots of the screens, and adjust color etc.
4
3
5
2
6
1 7
8
9
9
1- Channel List: Open the channel list n of the quick camera function.
Click the icon
to display the channel list.
Click the icon
to close the channel list.
Turn on/off live video streaming. When the live video stream is turned on, the icon is
displayed in blue.
Manual recording icon. Click to start recording streaming video manually. Click again to
stop recording. Save the manual video to your computer. When recording, the
icon is blue. Manual snapshot icon. Click to save a snapshot of the current
real-time display to your
computer. Bit rate icon. The camera is set to use mainstream, sub-stream or
mobile streaming video
settings. Mobile streaming only applies to IP channels.
89
USER MANUAL
2- Live video stream option: Mainstream: View all the live videos through
high-quality mainstream video settings. Sub-stream: View all live videos
through the medium-quality sub-stream video settings.
3- Main menu: Live view: View real-time video from the camera. Playback: View
the recorded video saved in the NVR hard drive disk. Remote setting: Access
function of NVR setting menu. Local Settings: Set the download location of
videos and snapshots taken through the Web client, and select the “File Type”
of the video file.
4- Information: Hover the mouse to view system user, IE version, plug-in
version information.
5- Exit.
6- AI alarm To trigger the push of AI alarm events, click
to check the AI push type. You
checked the types of AI alarm events and the corresponding types of events are pushed, and click
to clear the current push list.
7- Color setting: Click to show or hide the color controls. 8- Live view control button:
Split screen display
Open the live view of all the channel previews
Close all channel previews
Original ratio: Display live video in original ratio
Stretch: Stretch the real-time video to fit the entire area of each channel on the screen
Enlarge the web client to full screen
Manual recording: Click to start manual recording of all displayed channels. Click again to
stop recording. Save the manual video to your computer.
Manual capture: Click to capture the current images of all displayed channels and save them
to your computer.
Electronic zoom: Click on an active image, then click-drag across an area of the active image
to zoom in. Right-click to return to the normal display.
Volume control: Adjust the volume by adjusting the Level.
Silent mode
90
USER MANUAL
White light control, you can manually turn on the white light deterrent. Siren
control, you can manually turn on the siren warning.
9- Navigation: Display the current channel page number. Use the arrow keys to
switch between
pages.
6.3.2 Playback
You can search & play recorded files stored on the HDD inside the WIRELESS
NVR, and save the video on your PC.
Record Search: 1. Click the Playback icon in the upper right corner to enter
the playback interface. 2. Select the date to check the recording on the
calendar. The days with recording is displayed with a red underline. 3. Select
the type of recording you want to query in “Type”, or select “All” to query
all types of recordings. 4. Select the video stream you want to search and
play. If you want to play sub-stream recordings, please make sure you have set
the NVR to DualStream recording in 4.2.2.1 Recording settings. 5. Check the
channel you want to play back in “Channel” (up to four channels can be
searched and played back at the same time). 6. Click the Search icon to search
for video. 7. Videos suitable for your search will be displayed on the
timeline. Click the video clip you want to start playing, and then click the
play icon to play the video.
91
6.3.2.1 Playback control icon
USER MANUAL
Play a single recording.
Pause a single recording. Stop playing a single channel recording. Playback
frame by frame: Move forward one frame and move frame by frame through
playback. It is only available when the synchronized playback option is not
selected.
Synchronous play: click to play the selected channel synchronously at the same
time.
Click one of the channels that are playing, and then click the recording icon
to record the current video to your computer. Click again to stop recording.
Click on one of the channels that is currently playing, and then click the
capture icon to take a snapshot and save it to your computer.
Open the “download” menu, you can download the video of the selected channel
at a certain time.
92
USER MANUAL
Select the file you want to download, press the start download icon to start,
and you will see the download status. Press the stop download icon to stop
downloading.
Playback speed: Click to select the playback speed. Play all channels: Click
to play all the channels you choose to search. Only available when the
synchronized playback option is not selected. Stop playing all channels: Click
to stop playing all channels. Only available when the synchronized playback
option is not selected. Electronic zoom: Click on the video that is playing,
then click and drag an area of the video to zoom in. Right-click to return to
the normal display. Original ratio: Display the video that is played in the
original ratio. Stretch: Stretch the played video to fit all areas of each
channel on the screen. Enlarge the web client to full screen playback.
6.3.2.2 Picture Playback
After setting up the screenshot in 4.2.3.1 Capture, you can search for the
captured pictures here. You can search for up to 5000 pictures at a time, and
you can modify the time interval to search as needed.
Search for screenshots: 1. Click Playback in the upper right corner of the
window. 2. Select Picture from the drop-down menu in the upper left corner.
93
USER MANUAL
3. Select a day on the calendar to search. Dates with snapshots are
underlined in red.
4. Select the type of picture you want to search from the list in the Search
Type menu, or select All to search for all types.
5. Check the channels you want to search for recording.
6. Click Search. 7. Images that match your search criteria will be displayed
on the right.
You can double-click any picture to enter the small clip playback interface, and click the previous interface.
to return to
6.3.2.3 AI Playback
After setting the AI alarm in 4.4 AI, you can search for AI alarm events here,
and you can search for face detection, human and vehicle detection. For
operations, please refer to NVR AI playback.
94
6.3.3 Remote Settings
USER MANUAL
You can configure the NVR settings remotely here. Please refer to Chapter 4 NVR System Setup for more details about NVR settings.
6.3.4 Local Settings
Set the download location of videos and snapshots taken through the web
client, and select the “File Type” of the video file.
Record Path: Click
to browse and select the folder where you want to save the manual recording
on your computer.
Download Path: Click
to browse and select the folder where you want to save the downloaded
video to your computer.
Snapshot Path: Click
to browse and select the folder where you want to save the manually
captured snapshot to your computer.
File Type: Select the type of manual recording file you like.
SaveClick to save the modifications.
95
USER MANUAL
Chapter 7 View the backup video on PC/Mac
This section is about playing the backup file with the powerful video player
included in the CD. For Mac users, please install the application
“VideoPlayer_x.x.xx_xxxx_xx_x.dmg”, for example:
VideoPlayer_1.0.15_2017_01_6.dmg For PC users, please install the application
“VideoPlayer_x.x.xx_xxxx_xx_xx.exe”, for example:
VideoPlayer_1.0.15_2017_01_06.exe. Minimum computer system requirements:
Intel Pentium 4 or above Microsoft system XP / Vista / 7/8/10 256MB RAM 16MB
existing 1. Install the video playersoftware of the CD and run it.
2. Copy the backup file to your computer.
3. Click the “Open File” icon or click the “+” icon in the playlist to load a
single or multiple video files.
It supports adding and playing “.rf”, “.avi”, “.mp4”, “.264” and “.265” format
files. Click the icon to load the video folder that is backed up.
96
Video Player Control
USER MANUAL 6
5
1
3
4
2
1. Play List Add files. Delete files. Select the play mode: play a single file and stop; play all listed files in order; repeat one file, repeat all files. Filter by file name.
2. Hide/Show Play List. Click to open file or load folder.
3. Play Control Play. Pause playing. Stop playing. Play frame by frame: Click once to play one frame of video. Slow playback: You can set 1/2, 1/4, 1/8 and 1/16 times speed playback. Fast forward: x2, x4, x8 and x16 speed playback can be set up.
Volume Control
Multi-screen playback: It allows multiple videos to be played at once. When you select
“Multi-screen playback”, you can drag the video of the “Playlist” to the “Play” interface.
97
USER MANUAL
5. Snapshots. Save a video clip to your computer. Press once to start, press
again to end the video clip. Put the video player on top. Display the video
window in full screen.
6. Advanced settings menu Select the language of the player, and configure
the functions of the player.
Basic Settings: Set up stick-on-top mode.
Capture Settings: Set the save format and save path of the snapshot. 98
USER MANUAL
Chapter 8 Remote Access via Mobile Devices
NVR supports remote access through mobile devices which is based on Android
and iOS operating systems. 1) For Android device, App Store or iOS device,
search for RXCamView in Google Play Store and
install it. 2) Run the application and the real-time viewing screen will be
displayed.
99
- Click the icon device.
USER MANUAL
to open the menu, select the device list “device list”, and click “+” to add a
- Select “Manual Add”, enter the NVR information, and add a new device.
1. Scan the QR code Scan the QR
code to add a device.
2. Online Search In the same local
area network as the device, search for
1
the device and add it.
3. Manual Add
IP address/ID: Enter the IP address or
P2P ID;
2
Media Port: Enter media port in
3
network settings.
User Name and Password: Enter the
User name and password of the NVR.
100
USER MANUAL
5) After all settings are completed, click Save to save the information. When
the device is connected, the app will switch to real-time display. 1 channel
display 4 channel display 6 channel display 8 channel display 9 channel
display 16 channel display NOTE: The app displays up to 16 channels in one
screen interface, you can slide the screen to move to the next screen to view
other 16 channels, a total of 80 channels can be displayed. Capture: Capture
the image of the selected channel screen, save it in the APP file list, and
download the captured picture to the mobile phone in the file list. Record:
Record the selected channel, save it in the APP file list, and download the
recorded video to the mobile phone in the file list. Audio: turn on or off the
sound. Intercom: Two-way device intercom (if your NVR supports). PTZ Control
(if your IPC supports). Close channel: Press and hold the video image, this
icon
will appear at the top of the window, drag the video to this icon to close the
video preview.
101
Chapter 9 Appendix
USER MANUAL
9.1 Troubleshooting
1. Q: What can I do if the system does not detect the HDD? A: Check if the
power supply system is properly connected and data cord and power cables are
securely connected, and if something wrong with the HDD interface. Or you may
check if your HDD is supported by referring to the specifications or
descriptions.
2. Q: I have changed the password but forget the new password, how can I
access the system? A: If you forget system password, please consult with our
technical personnel. We strongly suggest user to set password easy to be
remembered and relatively safe. If you have safety requirement, please do not
set very simply password, such as 000000.
3. Q: We see abnormal video signal or even no video signal by connecting the
WIRELESS NVR and camera together. Power supply for both devices is OK. What is
wrong? A: Check network cable at WIRELESS NVR side to see if the cable is
firmly connected and if it is worn out and needs to be replaced, or to check
if NTSC or PAL is selected consistently.
4. Q: How to prevent WIRELESS NVR from being influenced by heat? A: The
WIRELESS NVR needs to dissipate heat while it is running. Please place the
WIRELESS NVR in a place with good air circulation and away from heat sources
to ensure stability and life of the WIRELESS NVR.
5. Q: The remote controller of WIRELESS NVR doesn’t work while the monitor
screen is OK and panel keys are functional. Why? A: Operate again by aiming
the remote controller at the IR receiver on front panel. If it still doesn’t
work, please check if the batteries in the remote controller are dying. If
not, check if the remote controller is broken.
6. Q: I want to take out HDD from my PC and install it in WIRELESS NVR. Can
it work? A: All HDDs supported by the system can be used. But remember, once
WIRELESS NVR runs, the data on your HDD will be lost.
7. Q: Can I playback while recording? A: Yes. The system supports the
function of playing while recording.
102
USER MANUAL
8. Q: Can I clear some records on HDD of WIRELESS NVR? A: In consideration of
the file security, you may not clear part of records. If you want to remove
all the records, you can format HDD.
9. Q: Why can’t I log in WIRELESS NVR client? A: Please check if the network
connection settings are correct and RJ-45 port is with good contact.
And check if your account and password are correctly input.
10. Q: Why can’t I find any records during playback? A: Please check if the
data line connection for HDD is OK and system time is properly adjusted. Try a
few times and restart. If it still doesn’t work, check if the HDD is broken.
11. Q: Why can’t NVR control the PTZ? A: Please check: a) The front PTZ
failed. b) The setting, connection, and installation of the PTZ decoder are
incorrect. c) The settings of NVR PTZ is incorrect. d) The PTZ decoder
protocol does not match the NVR protocol. e) The PTZ decoder address does not
match the NVR address. f) If multiple decoders are connected, 120 resistance
should be added at the far end of the AB line of the PTZ decoder to achieve
reflection suppression and impedance matching. Otherwise, the PTZ control will
be unstable.
12. Q: Why doesn’t dynamic detection work? A: Please check if the motion
detection time and motion detection regional setting are correct and if the
sensitivity is set too low.
13. Q: Why doesn’t alarm work? A: Please check if the alarm setting, alarm
connection and alarm input signals are correct.
14. Q: Why does buzzer keep alarming? A: Please check the alarm setting,
check if motion detection function is enabled and object motion is detected
all the time, and check whether the I/O alarm is set as Always Off. Besides,
refer to corresponding HDD alarm setting.
15. Q: Why can’t I stop recording by pressing “STOP” button or click “Stop
Recording” in context menu? A: Pressing “Stop” or “Stop Recording” can only
stop manual record. If you want to stop Scheduled recording in certain time
quantum, please change the setting to No Record. To stop Startup recording,
please change record mode to scheduled recording or manual recording. Then you
may 103
USER MANUAL
stop recording by the prescribed methods. And another way of stopping
recording is to set channel as off status in record setting.
9.2 Usage Maintenance
1. To shut down WIRELESS NVR, please firstly shut down the system and then
turn off the power. Do not turn off the power directly, otherwise HDD data
will be lost or damaged.
2. Please keep WIRELESS NVR away from heat sources or places. 3. Clean the
internal dust regularly. Make sure the good ventilation of WIRELESS NVR so as
to ensure the good heat dissipation.
4. Please do not plug or unplug the audio and video signal cables and RS-232,
RS-485 and other interfaces when the power is on, otherwise these ports will
be easily damaged.
5. Please check the HDD cable and data cable regularly to see if they are
ageing. 6. Please prevent the audio and video signals of WIRELESS NVR from
being intervened by
other electronic devices, and prevent the HDD from being damaged by static
electricity and induced voltage. If the network cable is frequently plugged
and unplugged, it is suggested to replace connecting line regularly, or the
input signal may be unstable. 7. This is a class A product. It maybe bring
wireless interference in life. Under this situation, it need user to make
measures.
9.3 Accessories (For reference only)
USB mouse
Power Adapter
Quick Guide
CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
104
USER MANUAL
105
106
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>