Hanwha Vision QND-7012R Network Camera User Manual

June 13, 2024
Hanwha Vision

QND-7012R Network Camera

Product Information

The Network Camera User Manual provides information and
instructions for the following camera models:

  • QND-7012R
  • QND-7022R
  • QND-7032R
  • QND-7082R
  • QNV-6014R
  • QNV-7012R
  • QNV-7022R
  • QNV-7032R
  • QNV-6084R
  • QNV-7082R
  • QNO-6014R
  • QNO-7012R
  • QNO-7022R
  • QNO-7032R
  • QNO-6084R
  • QNO-7082R

The document mentions that the trademarks mentioned in the
manual are registered and the product name itself is a registered
trademark of its respective company. The copyright of the document
is reserved, and it cannot be reproduced, distributed, or changed
without formal authorization.

Hanwha Vision, the company behind the product, verifies the
integrity and correctness of the document’s contents but does not
provide a formal guarantee. The use of the document and its
subsequent results are solely the user’s responsibility. Hanwha
Vision reserves the right to change the document’s contents without
prior notice, and design and specifications are subject to change
as well.

The manual also highlights the importance of password security,
recommending users to change their password every three months to
protect personal information and prevent information theft. Users
are responsible for password security and any problems caused by
mismanaging passwords.

Product Usage Instructions

1. Read and keep these instructions for future reference.

2. Heed all warnings and follow all instructions provided.

3. Do not use the camera near water.

4. To clean the product surface, use a soft, dry cloth or a damp
cloth. Do not use detergent, cosmetic products containing alcohol
or solvents, surfactants, or oil constituents as they may cause
damage or deformation.

5. Ensure proper ventilation by not blocking any ventilation
openings. Install the camera according to the manufacturer’s
instructions.

6. Avoid installing the camera near heat sources such as
radiators, heat registers, stoves, or other heat-producing
apparatus.

7. Use only the provided polarized or grounding-type plug and do
not defeat their safety purpose. If the provided plug does not fit
into your outlet, consult an electrician for replacement.

8. Protect the power cord from being walked on or pinched,
especially at plugs, convenience receptacles, and where they exit
from the camera.

9. Use only attachments and accessories specified by the
manufacturer.

10. When using a cart, stand, tripod, bracket, or table with the
camera, exercise caution to avoid tip-over and potential
injury.

11. Unplug the camera during lightning storms or when it is
unused for long periods of time.

12. Refer all servicing to qualified service personnel if the
camera has been damaged, exposed to rain or moisture, does not
operate normally, or has been dropped.

NETWORK CAMERA
User Manual
QND-7012R/7022R/7032R/7082R QNV-6014R/7012R/7022R/7032R/6084R/7082R QNO- 6014R/7012R/7022R/7032R/6084R/7082R

Network Camera User Manual
Copyright ©2021 Hanwha Vision Co., Ltd. All rights reserved.
Trademark Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company.
Restriction Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization.
Disclaimer Hanwha Vision makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility. Hanwha Vision reserves the right to change the contents of this document without prior notice. Design and specifications are subject to change without prior notice.
The initial administrator ID is”admin”and the password should be set when logging in for the first time. Please change your password every three months to safely protect personal information and to prevent the damage of the information theft. Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.

overview
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean the contaminated area on the product surface with a soft, dry cloth or a damp cloth. (Do not use a detergent or cosmetic products that contain alcohol, solvents or surfactants or oil constituents as they may deform or cause damage to the product.)
7. Do not block any ventilation openings, Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/ accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lighting storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
15. This product is intended to be a Listed Power Supply Unit marked “Class2” or “LPS” and rated from 12Vdc, 0.8A or PoE(48V), 0.24A. (QNV-7082R, QNO-7082R)
16. This product is intended to be a Listed Power Supply Unit marked “Class2” or “LPS” and rated from 12Vdc, 0.64A or PoE(48V), 0.18A. (QND-7082R)
17. This product is intended to be a Listed Power Supply Unit marked “Class2” or “LPS” and rated from 12Vdc, 0.76A or PoE(48V), 0.23A. (QNV- 7012R/7022R/7032R, QNO-7012R/7022R/7032R)
18. This product is intended to be a Listed Power Supply Unit marked “Class2” or “LPS” and rated from 12Vdc, 0.6A or PoE(48V), 0.17A. (QND- 7012R/7022R/7032R)
19. This product is intended to be a Listed Power Supply Unit marked “Class2” or “LPS” and rated from 12Vdc, 0.75A or PoE(48V), 0.23A. (QNV-6084R, QNO- 6084R)
20. This product is intended to be a Listed Power Supply Unit marked “Class2” or “LPS” and rated from 12Vdc, 0.71A or PoE(48V), 0.21A. (QNV-6014R, QNO- 6014R)
21. This product is intended to be supplied by isolation power.
22. If you use excessive force when installing the product, the camera may be damaged and malfunction. If you forcibly install the product using non- compliant tools, the product may be damaged.

23. Do not install the product in a place where chemical substances or oil mist exists or may be generated. As edible oils such as soybean oil may damage or warp the product, do not install the product in the kitchen or near the kitchen table. This may cause damage to the product.
24. When installing the product, be careful not to allow the surface of the product to be stained with chemical substance. Some chemical solvents such as cleaner or adhesives may cause serious damage to the product’s surface.
25. If you install/disassemble the product in a manner that has not been recommended, the production functions/ performance may not be guaranteed. Install the product by referring to “Installation & connection” in the user manual.
26. Installing or using the product in water can cause serious damage to the product. 27. Although a rapid change in temperature could cause frost inside the dome, there will be no problem with the
video.
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT. Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus. To prevent injury, this apparatus must be securely attached to the Wall/ceiling in accordance with the installation instructions.
CAUTION
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.
English _3

! OVERVIEW

overview
Class construction
An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a protective earthing connection.
Battery
Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like. The battery cannot be replaced.
Disconnection Device
Disconnect the main plug from the apparatus, if it’s defected. And please call a repair man in your location. When used outside of the U.S., it may be used HAR code with fittings of an approved agency is employed.
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
ATTENTION
IL Y A RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UNE BATTERIE DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES USAGÉES CONFORMÉMENT AUX INSTRUCTIONS. These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so. Please use the input power with just one camera and other devices must not be connected. The ITE is to be connected only to PoE networks without routing to the outside plant. The wired LAN hub providing power over the Ethernet (PoE) in accordance with IEEE 802-3af shall be a UL Listed device with the output evaluated as a Limited Power Source as defined in UL60950-1or PS2 as defined in UL62368-1. Unit is intended for installation in a Network Environment 0 as defined in IEC TR 62102. As such, associated Ethernet wiring shall be limited to inside the building.
4_ overview

Please read the following recommended safety precautions carefully. ~ Do not place this apparatus on an uneven surface. ~ Do not install on a surface where it is exposed to direct sunlight, near heating equipment or
heavy cold area. ~ Do not place this apparatus near conductive material. ~ Do not attempt to service this apparatus yourself. ~ Do not place a glass of water on the product. ~ Do not install near any magnetic sources. ~ Do not block any ventilation openings. ~ Do not place heavy items on the product. ~ Please wear protective gloves when installing/removing the camera.
The high temperature of the product surface may cause a burn.
User’s Manual is a guidance book for how to use the products. The meaning of the symbols are shown below. ~ Reference : In case of providing information for helping of product’s usages ~ Notice : If there’s any possibility to occur any damages for the goods and human caused by
not following the instruction Please read this manual for the safety before using of goods and keep it in the safe place. We do not guarantee the quality of third-party products (e.g. lenses, accessories) that you separately purchase. In particular installation environments, there might be interference in radio communications. When interference of electromagnetic waves occurs between the product and radio communication device, it is recommended to keep a certain distance between the two or change the direction of the receiving antenna.
WARNING
To Prevent damage which may caused by IR LED, don’t stare at operating lamp. For below models only.
QND-7012R/7022R/7032R/7082R QNV-6014R/7012R/7022R/7032R/6084R/7082R QNO- 6014R/7012R/7022R/7032R/6084R/7082R
Risk Group 1
WARNING IR emitted from this product.
Do not stare at operating lamp.
Product tested against IEC 62471

CONTENTS

OVERVIEW
3

3 Important Safety Instructions 6 Recommended PC Specifications 6 Recommended Micro SD/SDHC/SDXC
Memory Card Specifications 6 NAS recommended specs 6 What’s Included 8 At a Glance (QND-7012R/7022R/7032R) 9 At a Glance (QND-7082R) 11 At a Glance (QNO- 6014R/7012R/7022R/
7032R/6084R/7082R) 12 At a Glance (QNV-6014R/7012R/7022R/
7032R) 14 At a Glance (QNV-6084R/7082R)

INSTALLATION & CONNECTION
16

16 Installation (QND7012R/7022R/7032R/7082R)
17 Installation (QNO-6014R/7012R/7022R/ 7032R/6084R/7082R)
18 Installation (QNV6014R/7012R/7022R/7032R)
20 Installation (QNV-6084R/7082R) 23 Inserting/Removing a Micro SD card 27 Powering and networking

NETWORK CONNECTION AND SETUP
31

31 Connecting the Camera Directly to Local Area Networking
31 Connecting the Camera Directly to a DHCP Based DSL/Cable Modem
32 Using Device Manager 32 Automatically searching camera 32 Configuring IP address 33 Manually registering camera 33 Automatically configuring IP 34 Port Range Forward (Port Mapping) Setup 35 Connecting to the Camera from a Shared
Local PC 35 Connecting to the Camera from a Remote
PC via the Internet

WEB VIEWER
36

36 Connecting to the Camera 37 Password setting 37 Login 37 Camera Web Viewer Setup

APPENDIX
38

38 Troubleshooting

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! OVERVIEW

overview
RECOMMENDED PC SPECIFICATIONS
~ CPU : Intel(R) Core(TM) i7 3.4 GHz or higher ~ RAM : 8G or higher ~ Recommended browser: Chrome ~ Supported browsers: Chrome, Safari, Firefox, MS Edge(chromium based) ~ Supported OS : Windows, Mac, Linux, Android, iOS, Chrome ~ Verification environment
– Windows 10: Google Chrome version 80 or later, Firefox version 72 or later, MS Edge version 83 or later – Mac 10.13/14: Safari version 11.0.1 or later The video play performance of the web viewer depends on the performance of the user’s CPU and GPU.
RECOMMENDED MICRO SD/SDHC/SDXC MEMORY CARD SPECIFICATIONS
~ Recommended capacity : 16GB ~ 128GB(MLC type required) ~ Recommended Manufacturers : SanDisk, Transcend ~ Product Type : High endurance ~ The compatibility varies depending on the card manufacturers and types.
NAS RECOMMENDED SPECS
~ Recommended capacity : 200GB or higher is recommended. ~ For this camera, you are recommended to use a NAS with the following manufacturer’s specs.
Recommended products : QNAP NAS, Synology NAS

WHAT’S INCLUDED

Please check if your camera and accessories are all included in the product package. (As for each sales country, accessories are not the same.)

Appearance

Item Name

Quantity

Description

1

Model Name
QND-7012R/7022R/ 7032R/7082R

Camera

1

1

Quick Guide (Optional)

1

Template

1

Power Terminal Block

1

QNO-6014R/ 7012R/7022R/ 7032R/6084R/7082R

Product installation guide Plugged in the power plug

QNV-6014R/ 7012R/7022R/ 7032R/6084R/7082R
QND-7012R/7022R/ 7032R/7082R, QNV-6014R/ 7012R/7022R/
7032R/6084R/7082R, QNO-6014R/ 7012R/7022R/
7032R/6084R/7082R
QND-7012R/7022R/ 7032R/7082R, QNV-6014R/ 7012R/7022R/
7032R/6084R/7082R, QNO-6014R/ 7012R/7022R/
7032R/6084R/7082R
QND-7012R/7022R/ 7032R/7082R, QNV-6014R/ 7012R/7022R/
7032R/6084R/7082R

6_ overview

! OVERVIEW
CRoAaf tUtehTdeIOVpNoolw:taBegreecwaoannrdneePocoftiltoahnrei.ty

Appearance

Item Name L Wrench Torx L wrench

Quantity

Description

Model Name

1

Used to control the direction of the camera

QNO-6014R/ 7012R/7022R/ 7032R/6084R/7082R

1

Used to remove and replace the dome cover

QNV-6014R/ 7012R/7022R/ 7032R/6084R/7082R

Alarm cable

1

Used when connecting to an alarm

QND-7012R/7022R/ 7032R/7082R

RJ45 waterproof accessory

1

Used to install in humid places

QNO-6014R/ 7012R/7022R/ 7032R/6084R/7082R

Sunshield Sunshield fixing screw

1

It protects the camera from the direct sunlight.

QNO-6014R/ 7012R/7022R/ 7032R/6084R/7082R

QNO-6014R/ 1 It fixes the sunshield with the camera. 7012R/7022R/
7032R/6084R/7082R

3 Card-type moisture absorbent
1

Power Cable

1

Audio/alarm cable

1

Attached when installed. Used to plug into the power port

QNO-6014R/ 7012R/7022R/ 7032R/6084R/7082R
QNV-6014R/ 7012R/7022R/ 7032R/6084R/7082R
QNV-6014R/ 7012R/7022R/ 7032R/6084R/7082R

Used to connect with the audio and alarm port

QNV-6014R/ 7012R/7022R/ 7032R/6084R/7082R

Appearance

Item Name

Quantity

Description

Model Name

QND-7012R/7022R/

7032R/7082R,

QNV-6014R/

Cable for the testing monitor

1

Used to test the camera connection 7012R/7022R/ to a portable display device 7032R/6084R/7082R,

QNO-6014R/

7012R/7022R/

7032R/6084R/7082R

Cable Bushing

QNV-6014R/

1

Used to connect the LAN cable

7012R/7022R/

7032R/6084R/7082R

Cap Installer

QNV-6014R/

1

Used when connecting RJ45 cable 7012R/7022R/

7032R/6084R/7082R

M ` Use installation screws of at least M4, L30 for the installation of this product.
Optional Accessories for Installation
For your easier installation, you can purchase appropriate optional accessories available.

Model name QNV-6014R/ 7012R/7022R/7032R
QNV-6084R/7082R
QND-7012R/7022R/7032R
QND-7082R
QNO-6014R/7012R/7022R/ 7032R/6084R/7082R

Hanging Mount

Back Box

SBP-122HMW SBV-120GW

SBP-301HMW2 SBV-136BW

SBP-300HMW7

SBP-122HMW

SBO-100B1

Pole Mount SBP-302PM

All
SBP-300LMW (Parapet Mount)
SBP-300CMW (Ceiling Mount)
SBP-300WMW1 (Wall Mount)
SBP-300NBW (Instalation Box)
SBP-300PMW (Pole Mount)
SBP-300KMW (Corner Mount)

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overview
AT A GLANCE (QND-7012R/7022R/7032R)
Appearance
a

NEATCWTORLIKNK

RESET

b c

Item
a Dome cover b Camera Case c Microphone hole

Description Case cover used to protect the lens and the main unit. Housing part that covers the camera body. Microphone is embedded.

Components
a

bcd

ACNTETLIWNOKRK

e

RESET

DC12V

FRONT

2.1.ALALMMOIUNT
4 5 GND VIDEO

f g
h i

FRONT

DC 12V

ANCETTLWINOKRK

jk

8_ overview

! OVERVIEW

Item
a Inside cover

Description Protective cover for the main body.

AT A GLANCE (QND-7082R)
Appearance

b Illumination Sensor

Detects incoming light to control the IR LED.

c Lens

Lens for the camera.

a

d IR LED

These infrared LED’s are controlled by the illumination sensor.

e Reset Button
f Test monitor out port g Alarm I/O Port h Microphone hole i Power Port j Micro SD Card slot k Network Port

The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.
J If you reset the camera, the network settings will be adjusted so that DHCP can be enabled. If there is no DHCP server in the network, you must run the Device Manager program to change the basic network settings such as IP address, Subnet mask, Gateway, etc., before you can connect to the network.

Output port for test monitoring the video output. Use the test monitor cable to connect to a mobile display and check the test video.

ARM-IN

Used to connect the alarm input sensor or external day/night sensor.

ARM-OUT

Used to connect the alarm output signal.

GND

These are common ports to connect alarm input/output signals.

Microphone is embedded.

Port for power terminal block.

Compartment for the Micro SD card.

Used to connect the PoE or Ethernet cable for network connection.

b c

Item
a Dome cover b Camera Case c Microphone hole

Description Case cover used to protect the lens and the main unit. Housing part that covers the camera body. Microphone is embedded.

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overview
Components
a

bc

LINK ACT
NETWORK

f

T NF
W AF
VIDEO

RESET 2

1 2 A1LAARLAMROMUITN

3

4

5

6

7

GND

lkj i

hg

DC 12V RESET

2 A1LAARLAMROMUITN

Item
a Inside cover

Description Protective cover for the main body.

b Illumination Sensor

Detects incoming light to control the IR LED.

c Lens

Lens for the camera.

d IR LED

These infrared LED’s are controlled by the illumination sensor.

d

e Power Port

Port for power terminal block.

f Microphone hole

Microphone is embedded.

g Network Port

Used to connect the PoE or Ethernet cable for network connection.

h Micro SD Card slot

Compartment for the Micro SD card.

e

ARM-IN

Used to connect the alarm input sensor or external day/night sensor.

i Alarm I/O Port

ARM-OUT

Used to connect the alarm output signal.

GND

These are common ports to connect alarm input/output signals.

j Reset Button

The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.
J If you reset the camera, the network settings will be adjusted so that DHCP can be enabled. If there is no DHCP server in the network, you must run the Device Manager program to change the basic network settings such as IP address, Subnet mask, Gateway, etc., before you can connect to the network.

k Test monitor out port

Output port for test monitoring the video output. Use the test monitor cable to connect to a mobile display and check the test video.

T

Zoom in (Tele)

W
l Zoom/Focus Control Button N
F

Zoom out (Wide) Focusing on a near object (Near) Focusing on a far object (Far)

Focus Control

Press this button for automatic focus control.

10_ overview

AT A GLANCE (QNO-6014R/7012R/7022R/7032R/6084R/7082R)
Appearance

a bc

d

e
<QNO-6014R/7012R/7022R/7032R>
d
c
e f
<QNO-6084R/7082R>

Item
a Micro SD Card slot

Description (Internal space of the product) This is a slot in which you can insert a Micro SD card.

b Reset Button
c Test monitor out port d Sunshield fixing screw

The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system. J If you reset the camera, the network settings will be adjusted so that DHCP can be
enabled. If there is no DHCP server in the network, you must run the Device Manager program to change the basic network settings such as IP address, Subnet mask, Gateway, etc., before you can connect to the network.
Output port for test monitoring the video output. Use the test monitor cable to connect to a mobile display and check the test video.
It fixes the sunshield with the camera.

e Sunshield

It protects the camera from the direct sunlight.

T

W

f Zoom/Focus Control Button (QNO-6084R/7082R)

N

F

Focus Control

Zoom in (Tele) Zoom out (Wide) Focusing on a near object (Near) Focusing on a far object (Far) Press this button for automatic focus control.

English _11

! OVERVIEW

overview
Components
a b c d

CAUTION:Be ware of the Rated Voltage and Polarity of the power connection.

AT A GLANCE (QNV-6014R/7012R/7022R/7032R)
Appearance
a
b

Item
a Power Port
b Alarm I/O Port
c Network Port d Audio In Port

Description

Used to plug the power cable.

ARM-OUT GND ARM-IN

Used to connect the alarm output signal. These are common ports to connect alarm input/output signals. Used to connect the alarm input sensor or external day/night sensor.

Used to connect the PoE or Ethernet cable for network connection.

Used to connect to a microphone.

Item
a Dome cover b Camera Case

Description Case cover used to protect the lens and the main unit. Housing part that covers the camera body.

12_ overview

Components

abc

DC12V

.A2L.AM3L.AIMNUODUIOTIN
1 2

3

4 5 GND

VIDEO

RESET

d e f

g

32..AAAULLDMMIOOINIUNT
1 2 3 45GND VIDEO

RESET

ACNTETLWINOKRK
h i

Item
a Illumination Sensor b Lens c IR LED
d Reset Button
e Test monitor out port
f Audio/Alarm cable port
g Power Port h Network Port i Micro SD Card slot

Description Detects incoming light to control the IR LED.

Lens for the camera.

These infrared LED’s are controlled by the illumination sensor.

The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.
J If you reset the camera, the network settings will be adjusted so that DHCP can be enabled. If there is no DHCP server in the network, you must run the Device Manager program to change the basic network settings such as IP address, Subnet mask, Gateway, etc., before you can connect to the network.

Output port for test monitoring the video output. Use the test monitor cable to connect to a mobile display and check the test video.

ARM-IN Used to connect the alarm input sensor or external day/night sensor.

ARM-OUT Used to connect the alarm output signal.

GND

These are common ports to connect alarm input/output signals.

AUDIO IN Used to connect to a microphone.

Port for power terminal block.

Used to connect the PoE or Ethernet cable for network connection.

Compartment for the Micro SD card.

English _13

! OVERVIEW

overview
AT A GLANCE (QNV-6084R/7082R)
Appearance
a
b

Item
a Dome cover b Camera Case

Description Case cover used to protect the lens and the main unit. Housing part that covers the camera body.

14_ overview

Components

ab c

DC12V

N

F AF

W

VIDEO

1 2G3N4D5 RESET

6

7

1

A2LAA5LRAAMURIDMNIOOUINT

h

d e f g

12G3N4D567 1 A2LAA5LRAAMRIUNDMIOO IUNT
FRONT

ACT NETWORK LINK

j

i

Item
a Illumination Sensor

Description Detects incoming light to control the IR LED.

b Lens

Lens for the camera.

c IR LED

These infrared LED’s are controlled by the illumination sensor.

d Audio/Alarm cable port e Reset Button

ARM-IN Used to connect the alarm input sensor or external day/night sensor.

ARM-OUT Used to connect the alarm output signal.

GND

These are common ports to connect alarm input/output signals.

AUDIO IN Used to connect to a microphone.

The button restores all camera settings to the factory default. Press and hold for about 5 seconds to reboot the system.
J If you reset the camera, the network settings will be adjusted so that DHCP can be enabled. If there is no DHCP server in the network, you must run the Device Manager program to change the basic network settings such as IP address, Subnet mask, Gateway, etc., before you can connect to the network.

f Test monitor out port

Output port for test monitoring the video output. Use the test monitor cable to connect to a mobile display and check the test video.

T W
g Zoom/Focus Control Button N F Focus Control

Zoom in (Tele) Zoom out (Wide) Focusing on a near object (Near) Focusing on a far object (Far)
Press this button for automatic focus control.

h Power Port

Port for power terminal block.

i Network Port

Used to connect the PoE or Ethernet cable for network connection.

j Micro SD Card slot

Compartment for the Micro SD card.

English _15

! OVERVIEW

DC12V

installation & connection
INSTALLATION (QND-7012R/7022R/7032R/7082R)
Precautions before installation
Ensure you read out the following instructions before installing the camera:
~ It must be installed on the area (ceiling or wall) that can withstand 5 times the weight of the camera including the installation bracket.
~ Stuck-in or peeled-off cables can cause damage to the product or a fire. ~ For safety purposes, keep anyone else away from the installation site.
And put aside personal belongings from the site, just in case. ~ If the product is installed with excessive force, it may cause damage to the camera due to malfunction.
Forcing assembly using non-compliant tools may damage the product.

Disassembling
1. Use one hand to hold the camera’s bottom part and turn the cover counterclockwise with another hand to separate it.
J ` Do not touch the transparent part of the dome cover once the protective film is removed. NEATCWTORLIKNK

Dome Cover

1. ALM IN 2. ALM OUT
3. 4. GND 5. AUDIO IN

DC12V

FRONT

2. Lift up the inner cover to separate it.

NEATCWTORLIKNK

DC12V

FRONT

2.2.A1.LALAMLLMOMMOUIITUNNT 3. 4. GND
4 5 GND VIDEO

RESET

Installation
1. Consider the direction to be monitored, attach the template, and drill holes by following the template.

2. Using 2 tapping screws, fix the camera at 2 holes drilled with a template. ` Set the < > mark imprinted on the camera to face the direction of camera
monitoring.

FRONT

22. .A1AL. MLAMLLOMMOUIUITNNT
3. 4. GND 4 5 GND VIDEO

3. Connect the camera internal terminal with the corresponding

RESET

cable.

ACNTETLWINOKRK

NEATCWTOLRIKNK

4. Adjust the lens in a desired direction by referring to the “Adjusting

the monitoring direction for the camera” section. (page 23)

1. ALM IN 2. ALM OUT
3. 4. GND 5. AUDIO IN

J We recommend you not to touch the lens as the camera lens has been properly focused in the final process of manufacturing. If so, the lens may be out of focus or stained by alien substances. 5\. Please connect the inner cover to the main body. 6. While grabbing the bottom side of the camera with your hand, please grab and push its cover with the other hand to align the two arrow signs, as shown in the figure. RESET J To assemble the dome cover, make the arrows match each other and press the cover firmly. If the dome cover is rotated during assembly or is assembled incorrectly, diffused reflection may occur or the lens section may rotate, which will cause the shooting range to be changed.
` Make sure that the dome cover is correctly connected to the bottom part as shown in the figure. If the snap-fit is not connected correctly, the dome cover may fall, which may cause injury.

NENATEACTWTCWOTLORILKRINKKNK FRONT

16_ installation & connection

! INSTALLATION & CONNECTION

INSTALLATION (QNO-6014R/7012R/7022R/7032R/6084R/7082R)
J ` This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the external cable is not. You are recommended to install this product below the edge of eaves to prevent the cable from being externally exposed.
Precautions before installation
Ensure you read out the following instructions before installing the camera:
~ It must be installed on the area (ceiling or wall) that can withstand 5 times the weight of the camera including the installation bracket.
~ Stuck-in or peeled-off cables can cause damage to the product or a fire. ~ For safety purposes, keep anyone else away from the installation site.
And put aside personal belongings from the site, just in case. ~ Do not use the sunshield hole for any purpose other than for connecting the sunshield. ~ If the product is installed with excessive force, it may cause damage to the camera due to malfunction.
Forcing assembly using non-compliant tools may damage the product.

Installation
1. Consider the direction to be monitored, attach the template, and drill holes by following the template.

Mounting Template

Cable Line
2. Insert and fasten 3 tapping screws into 3 holes to secure the camera.
3. Connect the appropriate cables with camera terminals.

4. Adjust the camera direction using the L wrench provided.
J ` When you adjust the camera position using a bracket, please loosen the bracket screw, adjust the camera, and tighten it. If you attempt to adjust it forcibly while the screw is tight, it may result in a scratch or other problems.

How to connect the RJ45 waterproof cable to a LAN cable
1. Insert it through the arrow direction.

2. Connect the LAN connector (male) to the cable.

3. Connect the RJ45 modular jack (female) to the RJ45 connector (male).
J ` Please, keep each of the parts separated.

RJ45 connector (male)
RJ45 modular jack (female) Rubber ring

4. Assemble by rotating the RJ45 modular jack (female) and the RJ45 protection cover clockwise (Follow the arrow).

RJ45 connector protection cover
Back cover
Rubber ring Cable waterproof gasket

5. Assemble by rotating RJ45 protection cover and back cover clockwise (Follow the arrow). When the back cover is assembled, the cable waterproof gasket is tightly attached to the cable to make it waterproof.
J ` You must fully assemble it to rotate the back cover up to the end of the screw thread of the RJ45 connector.

English _17

installation & connection

Outdoor installation
When you install it outside of the building, please waterproof it with waterproof butyl rubber tape (can be purchased in stores) so that water does not leak from the gap of the cable connected to the outside.

1. Connect the power, I/O, AUDIO, and LAN cables.
2. Wrap the black cable jacket (Area A) and the cable connection area with waterproof (butyl rubber) tape so that more than half of the butyl rubber tape is overlapped.

Camera Camera

System System

J ` If the cable jacket is not waterproofed properly, then it can directly cause leakage. Make sure to protect the cable with a dense layer of taping.

A Camera

` Waterproof butyl tape is made of butyl rubber that can be stretched to twice its normal length.

A System

INSTALLATION (QNV-6014R/7012R/7022R/7032R)

J ` This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the external cable is not. You are recommended to install this product below the edge of eaves to prevent the cable from being externally exposed.

Precautions before installation
Ensure you read out the following instructions before installing the camera:
~ It must be installed on the area (ceiling or wall) that can withstand 5 times the weight of the camera including the installation bracket.
~ Stuck-in or peeled-off cables can cause damage to the product or a fire. ~ For safety purposes, keep anyone else away from the installation site.
And put aside personal belongings from the site, just in case. ~ If the product is installed with excessive force, it may cause damage to the camera due to malfunction.
Forcing assembly using non-compliant tools may damage the product.

Disassembling
1. Using the Torx L wrench provided, turn the 2 fastening bolts on the dome cover counter clockwise to remove the cover.

Dome cover

Bolts Camera Body

DC12V

.A2L.AM3L.AIMNUODUIOTIN 1 2

3

4 5 GND

RESET

Installation
1. Consider the direction to be monitored, attach the template, and drill holes by following the template.

Camera Case

DC12V VIDEO

.A2.LA3M.LIAMNUODIUOTIN 123

4 5 GND

18_ installation & connection

2. Using 2 tapping screws, fix the camera at 2 holes drilled with a template. ` Set the < > mark imprinted on the camera to face the direction of camera
monitoring.

VIDEO

3. Connect the camera internal terminal with the corresponding

RESET

cable.

4. Adjust the lens in a desired direction by referring to the “Adjusting the monitoring direction for the camera” section. (page 23)

5. Close the dome cover. ` Securely fasten the fastening bolt using an Torx L wrench to prevent water from leaking.
RESET

4 5 GND

3

.A2.LA3M.LIAMNUODIUOTIN 1 2

DC12V

Connecting the audio/alarm cable and power cable
1. Remove the dome cover and the case. 2. Pull off the cable bush at the bottom as shown in the figure.

! INSTALLATION & CONNECTION
32..AAAULLDMMIOOINIUNT 1 2 3 45GND VIDEO
32..AAAULLDMMIOOINIUNT 1 2 3 45GND VIDEO VIDEO

Connecting the LAN cable
1. Remove the dome cover and the case. 2. Pull off the cable bush at the bottom as shown in the figure.
J ` Use an appropriate cable bush for the LAN cable to be connected. – Basic camera : Use the cable with a diameter of Ø5~6.5.
3. Pull off the extruded part of the 1-hole cable bush provided. 4. Use the cap installer to route the LAN cable through the
cable bush.
5. Route the LAN cable through the hole created after removing the cable bush in Step 2, and then connect it to the ethernet terminal.
6. Insert the bush of the LAN cable into the hole.
RESET

3. Pull off the small extruded part on the bush of the alarm/audio cable, and route the power cable through the bush.

4. Route the alarm/audio cable through the hole left after removing the cable bush in Step 2. Connect each to the alarm/audio terminal and power terminal block of the PCB, respectively.
5. When mounting the camera, hang the cables on the fixed hook to avoid cables from being damaged or pinched.
6. Insert the bush of the alarm/audio cables into the hole.
RESET
7. Adjust the lens in a desired direction by referring to the “Adjusting the monitoring direction for the camera” section. (page 23)
8. Attach the dome cover.

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ACNTETLWINOKRK

English _19

installation & connection
INSTALLATION (QNV-6084R/7082R)
J ` This camera is waterproof and in compliance with the IP66 spec, but the jack connected to the external cable is not. You are recommended to install this product below the edge of eaves to prevent the cable from being externally exposed.
Precautions before installation
Ensure you read out the following instructions before installing the camera: ~ It must be installed on the area (ceiling or wall) that can withstand 5 times the weight of the camera
including the installation bracket. ~ Stuck-in or peeled-off cables can cause damage to the product or a fire. ~ For safety purposes, keep anyone else away from the installation site.
And put aside personal belongings from the site, just in case. ~ If the product is installed with excessive force, it may cause damage to the camera due to malfunction.
Forcing assembly using non-compliant tools may damage the product.

Disassembling
1. Using the Torx L wrench provided, turn the 3 fastening bolts on the dome cover counter clockwise to remove the cover.

Dome cover

Bolts
DC12V
Camera Body

FRONT

1 2G3N4D5 RESET

67

1,23A,4LAA5URAMDUIOIDNIO/OOUIUNTT

VIDEO

RESET

Installation
1. Consider the direction to be monitored, attach the template, and drill holes by following the template.
2. Using 3 tapping screws, fix the camera at 3 holes drilled with a template. Set the < > mark imprinted on the camera to face the direction of camera monitoring. 3\. Connect the camera internal terminal with the corresponding cable. 4\. Adjust the lens in a desired direction by referring to the “Adjusting the monitoring direction for the camera” section. (page 23) 5\. Close the dome cover. Securely fasten the fastening bolt using an Torx L wrench to prevent water from leaking.

12RE31S42EG3A5TNL4D5MAI6U7N/D1I,O2O3U,IA4TLNAA5RUADMIUIODNI/OOOIUUTNT VIDEO

A2LAA5LRAAMURIDMNIOOIUNT

VIDEO

W

N

F AF

1 2G3N4D5 6 RESET

FRONT

1

7

DC12V

RRESETT

DC12V

FRONT

Camera Case

20_ installation & connection

! INSTALLATION & CONNECTION

Connecting the LAN cable
1. Remove the dome cover and the case. 2. Pull off the cable bush at the bottom as shown in the figure.
J ` Use an appropriate cable bush for the LAN cable to be connected. – Basic camera : Use the cable with a diameter of Ø5~6.5.
3. Pull off the extruded part of the 1-hole cable bush provided. 4. Use the Cap installer to pass through the LAN cable.

Connecting the audio/alarm cable and power cable
1. Remove the dome cover and the case. 2. Pull off the cable bush at the bottom as shown in the figure.
3. Pull off the small extruded part on the bush of the alarm/audio cable, and route the power cable through the bush.

5. Route the LAN cable through the hole created after removing the cable bush in Step 2, and then connect it to the ethernet terminal.
6. Insert the bush of the LAN cable into the hole.

12G3N4D567 1 A2LAA5LRAAMRIUNDMIOO IUNT

4. Route the alarm/audio cable through the hole left after removing the cable bush in Step 2. Connect each to the alarm/audio terminal and power terminal block of the PCB, respectively.

5. When mounting the camera, hang the cables on the fixed hook to avoid cables from being damaged or pinched.

ACT

6. Insert the bush of the alarm/audio cables into the hole.

NETWORK LINK

7. Adjust the lens in a desired direction by referring to the “Adjusting

the monitoring direction for the camera” section. (page 23)

8. Attach the dome cover.

12G3N4D567 1 A2LAA5LRAAMRIUNDMIOO IUNT

ACT NETWORK LINK ofRtaChteAeUdpToVIwoOelNtra:gcBeoenanwnedacrtPeiooonlaf.rtihtye

English _21

installation & connection
Attaching to the unbundled adapter
Choose and purchase a necessary one of the following options (unbundled) that is suitable to the installation site or for your convenience.
1. Remove the dome cover from the case by referring to the “Disassembling” section. (page 18) 2. Use the machine screw to fix the camera case to the unbundled adapter. 3. Connect and arrange the necessary cables lest that they should be damaged or twisted while installing the
camera. 4. Install the camera body in the reverse order of “Disassembling”. 5. Adjust the lens in a desired direction by referring to the “Adjusting the monitoring direction for the
camera” section. (page 23) 6. Close the dome cover.
` Securely fasten the fastening bolt using an Torx L wrench to prevent water from leaking.

Outdoor installation
When you install it outside of the building, please waterproof it with waterproof butyl rubber tape (can be purchased in stores) so that water does not leak from the gap of the cable connected to the outside.
1. Connect the power, I/O, AUDIO, and LAN cables.
2. Wrap the black cable jacket (Area A) and the cable connection area with waterproof (butyl rubber) tape so that more than half of the butyl rubber tape is overlapped.

Camera
Camera A
Camera

System
System A
System

J If the cable jacket is not waterproofed properly, then it can directly cause leakage. Make sure to protect the cable with a dense layer of taping. Waterproof butyl tape is made of butyl rubber that can be stretched to twice its normal length.

22_ installation & connection

! INSTALLATION & CONNECTION
5. 3A.U42D..A1GIO.LANMLIDNMOUINT VIDEO

4 5 GND

3

.A2.LA3M.LIAMNUODIUOT IN 1 2

Adjusting the monitoring direction for the camera (QND- 7012R/7022R/7032R/7082R, QNV-6014R/7012R/7022R/7032R/6084R/7082R)
Pan
RREESSEETT

DC12V

INSERTING/REMOVING A MICRO SD CARD
J Before installing the camera, the Micro SD card should be inserted while the power source and the body are separated. Do not forcefully insert it in the reverse direction. It might damage your Micro SD card and your product. When it rains or the humidity is high, insertion or ejection of a Micro SD card is not recommended. Disassembly of the product cover should be finished within 5 minutes, or there will be the risk of internal dew condensation.
Inserting a Micro SD card (QNO-6014R/7012R/7022R/7032R/6084R/7082R)
1. Turn the front cover to the UNLOCK [ ] direction.

Tilt Lens rotation

Adjusting the monitoring direction You can adjust the camera direction only when the camera is fixed on the ceiling. Where, rotating the camera unit to the left or right is called Pan, adjusting the tilt is called Tilt, and turning the lens on its axis is called Rotation. – The effective range of pan is a total of 350 degrees. – The effective range of rotation is a total of 355 degrees. – The effective range of tilt is a total of 67 degrees. J The image can be covered up by the camera case depending on the angle. Do not forcefully turn the focus/zoom lens after the dome case is disassembled. Otherwise, it may cause an incorrect focus due to a motor failure. Methods of adjustment
1. After installing the camera, adjust the panning angle in consideration of the monitoring direction. 2. Set the horizontal angle so that the image is not reversed. 3. Adjust the tilt angle so that the camera faces toward the monitoring object.

2. Pull and separate the front cover.
3. Insert a Micro SD card in the arrow direction shown in the figure.
RESET
RESET

<QNO-6014R/7012R/7022R/7032R>

<QNO-6084R/7082R>

English _23

installation & connection
Inserting a Micro SD card (QND-7012R/7022R/7032R/7082R, QNV- 6014R/7012R/7022R/7032R/6084R/7082R)
1. Separate the Dome cover of the camera. 2. Insert a Micro SD card in the arrow direction shown in the figure.

FRONT

ANCETTLWINOKRK

<QND-7012R/7022R/7032R>

T NF
W AF
VIDEO

RESET 2

1 2 A1LAARLAMROMUITN

3

4

5

6

7

GND

24_ installation & connection

DC 12V

32..AAAULLDMMIOOINIUNT
1 2 3 45GND VIDEO

RESET

ACNTETLWINOKRK

<QNV-6014R/7012R/7022R/7032R>

12G3N4D567 1 A2LAA5LRAAMRIUNDMIOO IUNT

ACT NETWORK LINK
<QNV-6084R/7082R>

Removing a Micro SD card
Gently press down on the exposed end of the memory card as shown in the diagram to eject the memory card from the slot.

FRONT

DC 12V

ANCETTLWINOKRK

<QND-7012R/7022R/7032R>

T NF
W AF
VIDEO

RESET 2

1 2 A1LAARLAMROMUITN

3

4

5

6

7

GND

RESET
RESET
<QNO-6014R/7012R/7022R/7032R>

<QNO-6084R/7082R>

English _25

! INSTALLATION & CONNECTION

installation & connection

32..AAAULLDMMIOOINIUNT
1 2 3 45GND VIDEO

RESET

ACNTETLWINOKRK

<QNV-6014R/7012R/7022R/7032R>

J Before removing the Micro SD card, in <Setup ( )>-<Event>-<Storage>, set the device to <Off> and press the [Apply] button and turn the camera off. If you turn off the camera or remove the Micro SD card that contains data from the product, the data may be lost or damaged.

12G3N4D567 1 A2LAA5LRAAMRIUNDMIOO IUNT

ACT NETWORK LINK
<QNV-6084R/7082R> 26_ installation & connection

POWERING AND NETWORKING
J ` Before plugging the DC 12 V power plug into the outlet, please assemble the terminal block first.

K NEATCWTORLIKNK

ACNTETLIWNOKRK

Ethernet

DC12V

FRONT

RESET

Power

<QND-7012R/7022R/7032R>

Power Ethernet

CAUTION:Be ware of the Rated Voltage and Polarity of the power connection.

RESET

ACNTETLWINOKRK

Power <QNO-6014R/7012R/7022R/7032R>

Ethernet <QNV-6014R/7012R/7022R/7032R>

3.2.2.AA1.UALLDAAMILLMOOMMIOUIINUTNNT 3. 4. GND
4 5 GND VIDEO DC 12V
RESET

LINK ACT
NETWORK

! INSTALLATION & CONNECTION
CARUaToteIfOdthNVe:oBplteoawgweearraecnodonfPntoehcleatrioitny.

Ethernet

Power

Power Ethernet

CAUTION:Be ware of the Rated Voltage and Polarity of the power connection.

12G3N4D567 1 A2LAA5LRAAMRIUNDMIOO IUNT

ACT NETWORK LINK

<QNO-6084R/7082R>

Ethernet Power

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<QNV-6084R/7082R>

English _27

2 A1LAARLAMROMUITN

installation & connection
Ethernet Connection
Connect the Ethernet cable to the local network or to the Internet.
Power Supply
Use the screwdriver to connect each line (+, ­) of the power cable to the corresponding power port of the camera.
J If both PoE and DC 12V are applied simultaneously, the product will be supplied with power from DC 12V. – You can also use a router featuring PoE to supply power to the camera. – Use PoE that is compliant with the IEEE 802.3af protocols. – It is advisable to use only one power source from PoE and DC 12V. Be careful not to reverse the polarity when you connect the power cable. ` If you want to connect an external device, you must turn off the external device before proceeding.

Network Cable Specification
Item Connector Ethernet
Cable Max Distance PoE Support

Contents RJ45
10/100BASE-T Category 5e 100M IEEE 802.3af

Remark 10/100 Mbps DC Resistance 0.125 /m

J ` If you use a cable other than Category 5e standards, 100m of transmission distance is not guaranteed.

Connecting to Audio Input

Speaker

PC

Microphone

Network

Amp

Microphone

Microphone Amp
Microphone
1. Connect the AUDIO IN port of the camera with the microphone or LINE OUT port.
M ` The QND model supports the built-in microphone only.
2. Check the specifications for audio input. ~ Audio Codec
– Audio In : G.711 PCM (Bit Rate: 64kbps / Sampling Frequency: 8kHz), G.726 ADPCM (Bit Rate: 16Kbps, 24Kbps, 32Kbps, 40Kbps / Sampling Frequency: 8kHz)
~ Full duplex Audio ~ Audio in (QND-7012R/7022R/7032R/7082R) : Built-in microphone ~ Audio in (QNO-6014R/7012R/7022R/7032R/6084R/7082R, QNV- 6014R/7012R/7022R/7032R/6084R/
7082R) : Selectable (microphone/Line-in), Supported voltage: 2.5VDC (4mA), Input impedance: 2K Ohm

28_ installation & connection

3.2.A1.UALDAILMOMIOINUNT
4 5 GND VIDEO 5. 3A.4U2..DI1A.GLOANILMDNMOIUNT VIDEO

Connecting to the I/O port box
Connect the Alarm I/O cable to the corresponding port of the port box.

ACNTETLIWNOKRK

RESET

DC12V

FRONT

Sensor Alarm (Warning lamp)

<QND-7012R/7022R/7032R>

RESET 2

1 2 A1LAARLAMROMUITN

3

4

5

6

7

GND

Sensor

Alarm

(Warning lamp)

! INSTALLATION & CONNECTION
DC12V
T NF
W AF VIDEO

CAUTION:Be ware of the Rated Voltage and Polarity of the power connection.

Alarm

Sensor

(Warning lamp)

<QNO-6014R/7012R/7022R/7032R/6084R/7082R>

FRONT RREESSEETT

.A2L.AM3L.AIMNUODUIOTIN 1 2

3

4 5 GND

<QNV-6014R/7012R/7022R/7032R>

Sensor

Alarm

(Warning lamp)

DC12V

N

F AF

W

VIDEO

1 2G3N4D5 6 RESET

7

1

A2LAA5LRAAMURIDMNIOOUINT

<QNV-6084R/7082R>

Sensor

Alarm

(Warning lamp)

English _29

installation & connection
~ ALARM-IN : Used to connect the alarm input sensor or external day/night sensor. ~ ALARM-OUT : Used to connect the alarm output signal. ~ GND : Common port for alarm in/output signal.
J ` If devices (e.g., flashing light and siren) that exceed the voltage and current specifications are connected by using the open collector method, it may cause malfunction. Refer to the “Alarm Out Wiring Diagram” when connecting devices that exceed the voltage and current specifications.
To connect the external sensor
Connect one strand of each signal line (2-strand) of the sensors to the [ALARM IN] port, and connect the other strand to the [GND] port.

Alarm In Wiring Diagram

External connection

Inside of the camera

VCC_3.3V

Sensor

ALARM IN (5mA SINK) GND

RESISTOR

RESISTOR

RESISTOR

DIODE

MLCC TRANSISTOR

GND

To connect the alarm out
If devices (e.g., flashing light and siren) that exceed the voltage and current specifications are connected by using the open collector method, it may cause malfunction. Refer to the alarm out connection diagram below when connecting devices that exceed the voltage and current specifications.
Alarm Out Wiring Diagram

Warning lamp / Siren power

(-)

(+)

Warning lamp / Siren

External connection
DC 5V or 3.3V

Inside of the camera

DIODE RELAY

RESISTOR 10K ohm TRANSISTOR
GND

ALARM OUT (12VDC 20mA MAX)

RESISTOR

TRANSISTOR

GND GND

30_ installation & connection

! NETWORK CONNECTION AND SETUP

network connection and setup
You can set up the network settings according to your network configurations.
CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING
Connecting to the camera from a local PC in the LAN
1. Launch an Internet browser on the local PC. 2. Enter the IP address of the camera in the address bar of the browser.

CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM

Camera

DSL/Cable Modem

INTERNET

External Remote PC

Camera Camera

INTERNET

External Remote PC

Local PC

DDNS Server (Data Center, KOREA)

M A remote PC in an external Internet out of the LAN network may not be able to connect to the camera installed in the intranet if the port-forwarding is not properly set or a firewall is set. In this case, to resolve the problem, contact your network administrator. By factory default, the IP address will be assigned from the DHCP server automatically. If there is no DHCP server available, the IP address will be set to 192.168.1.100. To change the IP address, use the Device Manager. For further details on Device Manager use, refer to “Using Device Manager”. (Page 32)

DDNS Server (Data Center, KOREA)
1. Connect the user PC directly with the network camera. 2. Run the Device Manager and change the IP address of the camera so that you can use the web browser
on your desktop to connect to the camera. 3. Use the Internet browser to connect to the web viewer. 4. Move to [Setup] page. 5. Move to [Network] ­ [DDNS] and configure the DDNS settings. 6. Move to [Basic] ­ [IP & Port], and set the IP type to [DHCP]. 7. Connect the camera, which was removed from your PC, directly to the modem. 8. Restart the camera.
M For information on how to set DDNS, refer to the online help of Web Viewer. For information on how to set the IP format, refer to the online help of Web Viewer.

English _31

network connection and setup
USING DEVICE MANAGER
M Device manager program can be downloaded from <Support>-<Online Tool> menu at Hanwha Vision website (https://www.HanwhaVision.com). More instructions of Device Manager can be found at menu of the main page.
AUTOMATICALLY SEARCHING CAMERA
If a camera is connected to the same network of the PC where device manager is installed, you can find network camera by using search function.
1. Click at the main page of device manager. 2. Check the camera from the list.
~ Check MAC address at the sticker attached to the camera.
CONFIGURING IP ADDRESS
If you want to change camera network setting, sign must be displayed at . Click at the main page to log in.
Configuring Static IP
Manually insert and configure IP address & port information. 1. Click the camera from the list that you want the change the
IP setting. 2. Click at the main page of device manager. 3. Select

. ~ IP information of the camera will be displayed as previously set. 4\. Fill in IP & Port related categories. If not using a Broadband Router For setting , , and , contact your network administrator. ~ HTTP Port : Used to access the camera using the Internet browser, defaulted to 80. ~ RTSP Port: A port that controls real-time streaming. The initial value is 554.

If using a Broadband Router
~ IP Address : Enter an address falling in the IP range provided by the Broadband Router. ex) 192.168.1.2~254, 192.168.0.2~254, 192.168.XXX.2~254
~ Subnet Mask : The of the Broadband Router will be the <Subnet Mask> of the camera.
~ Gateway : The of the Broadband Router will be the

of the camera.

M The settings may differ depending on the connected Broadband Router model. For more information, refer to the user manual of the applicable router. For more information about port forwarding of the broadband router, refer to “Port Range Forward (Port Mapping) Setup”. (Page 34)

If the Broadband Router has more than one camera connected Configure the IP related settings and the Port related settings distinctly with each other. ex)

Category

Camera #1

Camera #2

IP related settings

IP Address Subnet Mask Gateway

192.168.1.100 255.255.255.0 192.168.1.1

192.168.1.101 255.255.255.0 192.168.1.1

Port related settings

HTTP Port RTSP Port

8080 554

8081 555

M ` If the is set other than 80, you must provide the number in the address bar of the Internet browser before you can access the camera. ex) http://IP address : HTTP Port http://192.168.1.100:8080
5. Click [Apply] Button. 6. If the success message is displayed, click [OK].

32_ network connection and setup

! NETWORK CONNECTION AND SETUP

Configuring Dynamic IP
Receive IP address from DHCP
~ Example of the Dynamic IP environment – If a Broadband Router, with cameras connected, is assigned an IP address by the DHCP server
– If connecting the camera directly to modem using the DHCP protocols
– If IPs are assigned by the internal DHCP server via the LAN
1. Click the camera from the list that you want to change the IP setting.
2. Click at the main page of device manager. 3. Select <Obtain an IP address automatically (DHCP)>. 4. Click [Apply] button. 5. If the success message is displayed, click [OK].

AUTOMATICALLY CONFIGURING IP

1. Click the camera from the list that you want to automatically

configure the IP.

QND-7012R

2. Click < + > at the main page of device manager. ~ Equipment Setting menu appears.

3. At the menu, click .

4. Click [Close] button.

MANUALLY REGISTERING CAMERA
If the camera cannot be found using search function, the camera can be registered remotely by manually inserting IP information, if the camera is connected to external network.
1. Click at the main page of device manager.
2. Insert the range of IP address that you search 3. Select the of the camera that you register,
and insert HTTP port, ID, and password. 4. Click [Register] button. 5. Check if camera is registered.
~ Check MAC address at the sticker attached to the camera.

English _33

network connection and setup
PORT RANGE FORWARD (PORT MAPPING) SETUP
If you have installed a Broadband Router with a camera connected, you must set the port range forwarding on the Broadband Router so that a remote PC can access the camera in it.
Manual Port Range Forwarding
1. From the Setup menu of the Broadband Router, select <Applications & Gaming> – . For setting the port range forward for a third-party Broadband Router, refer to the user guide of that Broadband Router.
2. Select and for each connected camera to the Broadband Router. The number of each port to be configured to the IP router should be set according to the port number designated in – <IP & Port> on the camera web viewer.
3. When done, click [Save Settings]. Your settings will be saved.
M Port forwarding setting is an example of setting CISCO IP router. The settings may differ depending on the connected Broadband Router model. For more information, refer to the user manual of the applicable router.

Setting up Port Range Forward for several network cameras
~ You can set a rule of Port Forwarding on the Broadband Router device through its configuration web page. ~ A user can change each port using the camera setting screen.
When Camera1 and Camera2 are connected to a router :

User

Internet

Broadband Router

Start

End

Protocol

IP Address

3000 3000 TCP/UDP 192.168.1.100

3001 3001 TCP/UDP 192.168.1.101

8080 8080 TCP/UDP 192.168.1.100

8081 8081 TCP/UDP 192.168.1.101

Camera1 (192.168.1.100)

HTTP port

8080

RTSP port

3000

Camera2 (192.168.1.101)

HTTP port

8081

RTSP port

3001

M ` Port forwarding can be done without additional router setup if the router supports the UPnP (Universal Plug and Play) function. After connecting the network camera, select the checkbox from the menu in in “Settings -> Network -> DDNS”.

34_ network connection and setup

CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC
1. Run device manager. It will scan for connected cameras and display them as a list.
2. Double-click a camera to access. The Internet browser starts and connects to the camera.
M Access to the camera can also be gained by typing the camera’s IP address in the address bar of the Internet browser. CONNECTING TO THE CAMERA FROM A REMOTE PC VIA THE INTERNET On a remote computer that is not in the Broadband Router’s network cluster is not allowed, users can access cameras within a Broadband Router’s network by using the camera’s DDNS URL. 1\. Before you can access a camera in the Broadband Router network, you should have set the port range forward for the Broadband Router. 2\. From the remote PC, launch the Internet browser and type the DDNS URL address of the camera, or the IP address of the Broadband Router in the address bar. ex) http://ddns.hanwha-security.com/ID M To use DDNS, sign up at the DDNS homepage (http://ddns.hanwha- security.com) and register the product at [My DDNS]> [Register Product].

English _35

! NETWORK CONNECTION AND SETUP

web viewer
CONNECTING TO THE CAMERA
Normally, you would
1. Launch the Internet browser. Type the IP address of the camera in the address bar. ex) · IP address (IPv4) : 192.168.1.100 ; http://192.168.1.100 – the Login dialog should appear. · IP address (IPv6) : 2001:230:abcd: ffff:0000:0000:ffff:1111 ; http://[2001:230:abcd:ffff:0000:0000:ffff:1111] – the Login dialog should appear.
If the HTTP port is other than 80
1. Launch the Internet browser. Type the IP address and HTTP port number of the camera in the address bar.
ex) IP address : 192.168.1.100:HTTP Port number(8080) ; http://192.168.1.100:8080 – the Login dialog should appear.
Using URL
1. Launch the Internet browser. 2. Type the DDNS URL of the camera in the address bar.
ex) URL address : http://ddns.hanwha-security.com/ID – the Login dialog should appear.
J ` Network connection is disabled in the LAN only environment.
Connecting via UPnP
1. Run the client or operating system in support of the UPnP protocol. 2. Click the camera name for search.
In the Windows operating system, click the camera name searched from the network menu. – The login window is displayed.

Connecting via Bonjour
1. Run the client or operating system in support of the Bonjour protocol. 2. Click the camera name for search.
In the Mac operating system, click the camera name searched from the Bonjour tab of Safari. – The login window is displayed.
To check the DDNS address
If the camera is connected directly to the DHCP cable modem, DSL modem, the IP address of your network will be changed each time you try to connect to the ISP (Internet Service Provider) server. If this is the case, you will not be informed of the IP address changed by DDNS. Once you register a dynamic IP- based device with the DDNS server, you can easily check the changed IP when you try to access the device. To register your device to the server, visit http://ddns.hanwha-security.com and register your device first, and then set the Web Viewer’s to , as well as providing

that had been used for DDNS registration.

36_ web viewer

! WEB VIEWER

PASSWORD SETTING
When you access the product for the first time, you must register the login password.
J For a new password with 8 to 9 digits, you must use at least 3 of the following: uppercase/lowercase letters, numbers and special characters. For a password with 10 to 15 digits, you must use at least 2 types of those mentioned. – Special characters that are allowed. : ~!@#$%^*()_-+=|{}[].?/ For higher security, you are not recommended to repeat the same characters or consecutive keyboard inputs for your passwords. If you lost your password, you can press the [RESET] button to initialize the product. So, don’t lose your password by using a memo pad or memorizing it.
LOGIN
Whenever you access the camera, the login window appears. Enter the User ID and password to access the camera.
1. Enter “admin” in the input box. The administrator ID, “admin”, is fixed and can not be changed.
2. Enter the password in the input field. 3. Click [Sign in].
If you have logged in successfully, you will the Live Viewer screen.
J When you access the camera web viewer, pay special attention to the security by checking whether the image data is encrypted. M You will experience the best video quality if the screen size is 100%. Reducing the ratio may cut the image on the borders.

CAMERA WEB VIEWER SETUP
1. Click the [Setup ( )] icon. 2. The Settings window appears. 3. You can configure settings for the camera’s basic information, video, audio, network, event, analysis, and
system over the network. 4. Click <Help ( )> to view detailed descriptions of each function.

English _37

appendix

TROUBLESHOOTING

PROBLEM

SOLUTION

When an Windows 10 user accesses the web viewer through Chrome or Firefox, the sound volume of microphone changes periodically.

~ This is what happens when microphone driver has been set to Realtek driver. Install the High Definition Audio device (Windows Default Driver) or the third party driver as the microphone driver.

No video is displayed when accessing the plug-in free webviewer on Safari via HTTPS.

~ On the authentication popup window prompted when initially accessing https, click “View Authentication Certificate” and select the “Always trust when connecting to the designated webviewer IP” check box.
~ If the webviewer continues failing to display a video after you select “Next” on the message window below, press the command key + Q to exit the Safari browser, access again and follow the procedures stated above.

I can’t access the camera from a web browser.

~ Check to make sure that the camera’s Network settings are appropriate.
~ Check to make sure that all network cables have been connected properly.
~ If connected using DHCP, verify that the camera is able to acquire dynamic IP addresses without any problem.
~ If the camera is connected to a Broadband Router, verify that port forwarding is properly configured.

Viewer got disconnected during monitoring.

~ Connected Viewers become disconnected upon any change to camera or network configurations.
~ Check all network connections.

No video is displayed when I newly access the webviewer or connect streaming to the client.

~ The maximum number of profiles available is 3. The connection may be lost if you use 4 or more of profiles. Example) If you access MJPEG, H264 and H265 and then access with a different profile, the connection will be lost.

The camera connected to the network is not detected in the Device Manager ~ Turn off the firewall settings on your PC and then search the camera again. program.

Images overlap.

~ Check whether two or more cameras are set to a single multicast address instead of different addresses. If a single address is used for multiple cameras, the images may overlap.

No image appears.

~ If the transmission method is set to multicast, check whether there is a router that supports multicast in the LAN the camera is connected to.

Voice is not recorded even though audio input settings are configured.

~ You must enable the

PROBLEM

SOLUTION

of is set to , but no notification e-mail reaches me even when an analysis event had occurred.

~ Verify the settings in the following sequence:
A. Check <Data & Time> settings. B. The should be set to

. C. Check if the option of menu is checked to use.

No signal is found at the Alarm Output port even when an intelligent video ~ Check alarm output port settings. analysis event is generated.

~ Check if the memory card is defective.
Cannot record into the Micro SD card. ~ When replacing the Micro SD card, it must be done while the power is disconnected from the product.

Micro SD card is inserted but the camera does not operate properly.

~ Check if the Micro SD card is inserted in the proper direction. Operation of Micro SD card that is formatted by other devices is not guaranteed with this camera unit.
~ Format the Micro SD card again in ; ; menu.

Cannot record in the NAS.

~ Confirm that the information registered in the NAS is correct.

It reports that NAS setting has failed.

~ Confirm that the IP address of the NAS is valid.
~ Confirm that the ID/password of the NAS is valid.
~ Confirm that you can access the folder designated as the default folder using the ID of the NAS.
~ Confirm that the NAS SMB/CIFS items are unchecked.
~ Confirm that the NAS IP address and the camera IP address are in the same format. ex) The NAS & camera subnet mask initial value is 255.255.255.0. If the IP address is 192.168.20.32 then the NAS IP address should be in the range of 192.168.20.1~192.168.20.255.
~ Check whether you tried to access as another user without formatting the default folder saved or used.
~ Confirm that you used recommended NAS equipment.

38_ appendix

Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Hanwha Vision cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products. The Eco mark represents Hanwha Vision’s devotion to creating environmentally friendly products, and indicates that the product satisfies the EU RoHS Directive.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in the European Union and other European countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
Correct disposal of batteries in this product (Applicable in the European Union and other European countries with separate battery return systems.)
This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of, these substances can cause harm to human health or the environment. To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

References

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