HORIZON GLOBAL 76911 Hidden Hitch Instruction Manual

June 13, 2024
HORIZON GLOBAL

HORIZON GLOBAL 76911 Hidden Hitch

WARNING

To prevent SERIOUS INJURY, DEATH or PROPERTY DAMAGE:

  • ALWAYS read, understand and follow warnings and instructions for your hitch BEFORE installation. Keep for future reference.
  • DO NOT cut, weld or modify this receiver.
  • CHECK all fasteners are tight and your hitch is securely mounted to your vehicle periodically.
  • ALWAYS read, understand and follow all warnings and instructions for your vehicle and for other accessories you will use with your hitch BEFORE use.
  • LOAD the trailer heavier in front.
  • DO NOT exceed lower softowing vehicle manufacturer’s rating or:
Hitch Type Max Gross Trailer Weight Max Tongue Weight
Weight Carrying 3500 lb. (1588 kg) 350 lb. (158 kg)
Weight Distributing N/A N/A
  • ALWAYS wear your seatbelt.
  • SLOW DOWN when towing, NEVER exceed any posted speed limit.
  • If EXCESS SWAY occurs, take your foot off the gas pedal and hold the steering wheel as steady as possible. DO NOT apply your brakes and DO NOT speed up.

LIMITED LIFETIME WARRANTY

  1. Limited Lifetime Warranty (“Warranty”). Horizon Global Americas Inc. (“We”, “Us” or “Our”) warrants to the original consumer purchaser only (“You” or “Your”) that the product will be free from material defects in both material and workmanship, ordinary wear and tear excepted. The Warranty is valid only if (a) the products are returned to Us for inspection and testing; (b) Our inspection discloses to Our satisfaction that any alleged nonconformance are material and have not been caused by misuse, neglect, wear and tear, improper installation, unsuitable storage, improper repair, alteration, or accident; and (c) the products were installed, maintained and used in accordance with Our instructions. THE WARRANTY IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (OTHER THAN THE WARRANTY OF TITLE AS PROVIDED BY THE UNIFORM COMMERCIAL CODE IN EFFECT IN MICHIGAN), INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SAID WARRANTIES BEING EXPRESSLY DISCLAIMED.

  2. Obligations of Purchaser. To make a Warranty claim, contact Us at our principal address of 47912Halyard Drive, Suite 100, Plymouth, MI 48170, 1-800-632-3290, identify the product by model number, and follow the claim instructions that will be provided. Any returned product that is replaced by Us becomes our property. You may be responsible for return shipping costs. Please retain your purchase receipt to verify date of purchase and that You are the original consumer purchaser. The product and the purchase receipt must be provided to Us in order to process Your Warranty claim.

  3. Exclusive Remedy. Product replacement is Your sole and exclusive remedy under this Warranty.
    We shall not be liable for service or labor charges incurred in removing or replacing a product. IN NO EVENT WILL WE BE RESPONSIBLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIALOR PUNITIVE DAMAGES.

  4. Assumption of Risk. You acknowledge and agree that any use of the product for any purpose other than the specified use(s)stated in the product instructions is at Your own risk.

  5. Governing Law. This Warranty gives You specific legal rights, and You also may have other rights which vary from state to state. This Warranty is governed by the laws of the State of Michigan, without regard to rules pertaining to conflicts of law. The state courts located in Oakland County, Michigan shall have exclusive jurisdiction for any disputes relating to this Warranty.

  6. For applicable patent information, see www.ceqpat.com

Installation Instructions

Applications:

Years Make Models
**2018-Current*  Audi Q5 / SQ5**

information regarding application years and trim levels.

Installation Time: 90 min

The time listed above is the average time for professional installers. If you do not feel comfortable performing this installation on your own or are in need of assistance, please contact a professional installer.

Equipment Required:

Ball mount selection:

MAXIMUM LENGTH 10.5’’
Distance from the center of the ball hole to the center of the pin hole

MINIMUM RISE 0.75’’
Distance from the top of the shank to the top of the ball platform

Representative Vehicle Photo

Hitch Illustration

Always wear SAFETY GLASSES when installing hitch

  1. Install receiver housing to hitch – a) Take the receiver and the weather covers out of case. b) Unlock the blue handle using key attached and remove the housing from the receiver by pressing the blue handle and rotating clockwise until a click sound, as shown in Figure A, B,
    and C. c) Install the top/bottom weather cover to the housing, see Figure D. d) Attach the housing to the hitch using M12 bolt j, flat washer k, and prevailing torque nut l, as shown in Figure E.
    Tighten the fasteners for housing to 92 Lb-Ft (125 N*M).

  2. Keep the card m in the glove compartment. Peel off the label n and apply them on the top of the receiver and door jamb respectively, see Figure F. Note: For receiver installation & use, see instruction 76900N with receiver kit.


Always wear SAFETY GLASSES when installing hitch

  1. Remove fascia – (a) Using T25 torx bit, remove (4) screws from rear bottom fascia.
    (b) Using T25 torx bit and 10 mm socket, remove (1) screw and (1) plastic flange nut from wheel well liner, both sides.
    (c)Using plastic trim tools, remove the lower part of wheel well trim by unclipping the tabs from fascia and gently pulling it outward, both sides.
    (d)Using T25 torx bit, remove (3) screws located vertically in the upper area behind the wheel well liner and (1) screw behind wheel well trim, both sides.
    (e)Open lift gate. Using T25 torx bit, remove (2) round plastic screws near trunk weather seal. Remove rear cargo flooring.
    (f)Using panel removal tool, remove scuff plate by unclipping the tabs and pulling it upward. Using 10 mm socket, remove (2) flange nuts from two recessed bumper fascia studs under scuff plate covered by rubber plug, see Figure 2.
    (g) Remove driver side interior panel. Unclip (2) wiring harness if present. Behind insulation material, using 10 mm socket, remove (1) flange nut bumper fascia stud inside the compartment. Repeat same steps on passenger side but DO NOT remove any wiring harness.
    (h)Using plastic trim panel tool, remove the fascia starting at the outer edges near wheel wells, and gently pulling the fascia.

  2. Remove bumper beam – Using 16 mm socket, remove (8) M10 factory bolts from bumper beam and cross bar above bumper beam. Return bumper beam and cross bar to owner.
    5. Install hitch –Use silicone sealant to seal around the opening on the end panel both sides, see Figure 3. Raise the hitch into position and loosely install (8) existing factory M10 bolts to the hitch, see Figure 1.

  3. Tighten all M10 fasteners with torque wrench to 53 Lb.-Ft. (72 N*M).

  4. Reinstall all fasteners, wiring harness, panels, rubber plugs, scuff plate,, wheel well trim, and fascia removed in Step 1.
    Proper torque is needed to keep the hitch secure to the vehicle when towing.

Fastener Kit: 76911F

1| Qty. (2)| Bolt M12 1.75x100mm, CL10.9

---|---|---
2| Qty. (2)| Washer 7/16’’

3| Qty. (2)| Prevailing Torque Nut M12x1.75, CL10

Fastener Kit: 76911F2

4 Qty. (1) Warning Card
5 Qty. (2) Warning Label

Customer Support

Scan for step by step
PHOTO installation
instruction or visit
http://qr.towingproducts.net/qrproducts/qr-product
Site Internet: www.horizonglobal.com
Assistance technique: 800-632-3290
[email protected]

References

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