CyberPower PR3000LCDRTXL2U Smart App Sinewave UPS User Manual

CyberPower PR3000LCDRTXL2U Smart App Sinewave UPS

Product Information

The Smart App Sinewave Series PR3000LCDRTXL2U is a UPS (Uninterruptible Power Supply) system that provides battery backup, automatic voltage regulation (AVR), and optimal performance for computers and other network equipment. It ensures consistent sinewave power, offering 2060 Joules of surge protection and battery backup during power outages. The UPS system also includes software that automatically saves open files and shuts down the computer system during a utility power loss.

Features:

• Battery backup
• Automatic voltage regulation (AVR)
• 2060 Joules surge protection
• Consistent power supply
• Software for automatic file saving and system shutdown

Important Safety Warnings:
Before installing or using the PR3000LCDRTXL2U UPS system, please read and follow the safety warnings provided in the user manual (K01-0000066-00).

Installing Your UPS System:

1. Unpack the UPS system.
2. Refer to the hardware installation guide for detailed instructions on connecting the UPS system to your computer system and other network equipment.

Automatic Voltage Regulator (AVR):
The UPS system features an automatic voltage regulator (AVR) that provides stable 110/120V power output when connected to any equipment. In case of a complete loss of power, severe brownout, or overvoltage, the UPS relies on its internal battery to supply a consistent 110/120V output.

Battery Replacement:
When it’s time to replace the UPS system’s battery, follow these steps:

1. Remove the front panel on the right side of the UPS system.
2. Remove the retaining screws of the cable protection cover and then remove the cover itself.
3. Remove the two retaining screws of the cable connectors.
4. Disconnect the black and red wires from the battery.
5. Remove the retaining screws.
6. Put the new battery packs back into the compartment, tighten the screws, and replace the cable protection cover and the front panel.
7. Recharge the unit for at least 8 hours to ensure expected runtimes.

LCD Status Definition:
The LCD display on the UPS system indicates various operational conditions. Here are some key definitions:

• INPUT voltage meter: Measures the AC voltage from the wall outlet. It can be used as a diagnostic tool to identify poor-quality input power. Units are listed in V (Volts).
• OUTPUT voltage meter : Measures the AC voltage that the UPS is providing to connected equipment. Units are listed in V (Volts).
• ESTIMATE RUN TIME: Displays the expected runtime in minutes during a power outage. When runtime becomes shorted, the battery needs to be recharged.

Please refer to the user manual for more detailed information on using and maintaining the Smart App Sinewave Series PR3000LCDRTXL2U UPS system.

IMPORTANT SAFETY WARNINGS

• This manual contains important instructions that should be followed during installation and maintenance of the UPS and batteries. Please read and follow all instructions carefully during installation and operation of the unit. Read this manual thoroughly before attempting to unpack, install, or operate.
• CAUTION! The UPS must be connected to a grounded AC power outlet with fuse or circuit breaker protection. DO NOT plug the UPS into an outlet that is not grounded. If you need to power-drain this equipment, turn off and unplug the unit.
• CAUTION! DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT! Under no circumstances this unit should be used for medical applications involving life support equipment and/or patient care.
• CAUTION! The battery can power hazardous components inside the unit, even when the AC input power is disconnected.
• CAUTION! The UPS should be near the connected equipment and easily accessible.
• CAUTION! To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area, free of conductive contaminants. (Please see specifications for acceptable temperature and humidity range).
• CAUTION! To reduce the risk of an electric shock, do not remove the cover, except to service the battery. There are no user serviceable parts inside, except for the battery.
• CAUTION! To avoid electrical shock, turn off the unit and unplug it from the AC power source before servicing the battery or installing a computer component.
• CAUTION! DO NOT USE WITH OR NEAR AQUARIUMS! To reduce the risk of fire, do not use with or near aquariums. Condensation from the aquarium can come in contact with metal electrical contacts and cause the machine to short out.

INSTALLING YOUR UPS SYSTEM

UNPACKING
The box should contain the following:
(1) UPS Unit; (1) User’s Manual for UPS; (2) Rack mount Brackets; (2) Stands; (2) Skids; (1) Telephone Cable (black); (1) Emergency Power Off Cable (gray); (1) PowerPanel® Business Edition Software CD; (2) Serial Interface Cable (DB-9); (1) USB A+B type cable; (1) Warranty Registration Card.

OVERVIEW
The PR3000LCDRTXL2U provides battery backup, automatic voltage regulation (AVR), and optimal performance of computers and other network equipment by ensuring consistent sinewave power. The PR3000LCDRTXL2U features 2060 Joules of surge protection, and provides battery backup during power outages. The PR3000LCDRTXL2U ensures consistent power to your computer system and its included software will automatically save your open files and shutdown your computer system during a utility power loss.

AUTOMATIC VOLTAGE REGULATOR(AVR)
The PR3000LCDRTXL2U can stabilize the consistent utility power. The utility power may be damaging to important data and hardware, but Automatic Voltage Regulation helps the computer not experience dangerous voltage levels. Automatic Voltage Regulator automatically regulates low or high voltages to keep equipment working at safe AC power levels (110/120V) without switching to battery. Your equipment can operate normally even meet the power problems, such as, shout brownouts and blackouts. The unit’s powerful sealed lead-acid batteries will provide power only if the incoming voltage drops below 80V or increases above 150V.
SYSTEM BLOCK DIAGRAM

HARDWARE INSTALLATION GUIDE

1. Battery charge loss may occur during shipping and storage. For the first time the UPS is used, it’s strongly recommended to charge batteries for at least eight hours is recommended to ensure that the batteries’ maximum charge capacity. To recharge the batteries, simply make the UPS plugs into an AC outlet.
2. When you use the included software, connect either the serial or the USB cable between the computer and the corresponding port on the UPS. Note: If the USB port is used, the serial port will be disabled. They cannot be used simultaneously. The computer with the PowerPanel® Business Edition S/W connects to the USB port or the Serial port on the UPS. It can control the operating schedule, battery test, outlet, etc. and get information on the UPS status. However, other computers with PowerPanel® Business Edition S/W can only get UPS status information via a LAN connection.
3. With the UPS off and unplugged, connect your computer, monitor, and any externally powered data storage device (Hard drive, Tape drive, etc.) into the outlets. DO NOT plug a laser printer, copier, space heater, vacuum, paper shredder or other large electrical device into the UPS. The power demands of these devices will overload and possibly damage the unit.
4. To protect a fax, telephone, modem line or network cable, connect the telephone or network cable from the wall jack outlet to the jack marked “IN” of the UPS. Then, connect a telephone cable or network cable from the jack marked “OUT” on the UPS to the modem, computer, telephone, fax machine, or network device.
5. Press the power switch to turn the UPS on. The Power-On indicator light will illuminate. If an overload is detected, an audible alarm will sound and the UPS will emit one long beep. In order to reset it, turn the unit off and unplug some equipment from outlets. Make sure your equipment carry a load current within the unit’s safe range, (refer to the technical specifications), and then turn the unit on.
6. Your UPS is equipped with an auto-charge feature. When the UPS is plugged into an AC outlet, the battery will be automatically charging, even when the unit is switched off!
7. To always maintain an optimal battery charge, leave the UPS plugged into an AC outlet at all times.
8. Before storing the UPS for an extended period of time, turn the unit OFF. Then cover it and store it with the batteries fully charged. Recharge the batteries every three months or so, to ensure good battery capacity and long battery life; further, this might also prevent damage to the unit from an unlikely battery leakage.
9. The unit provides one Primary Serial Port (I), Secondary Ser city and long battery life; further, this might also prevent damage to the unit from an unlikely battery leakage.ial Port (II), and one USB port, (paired with the Primary Serial Port), to allow connection and communication between the unit and any attached computers. The Primary Serial Port (I) as well as its paired USB port allow for bi-directional communication among the UPS and the primary connected computer running the PowerPanel® Business Edition S/W provided. The UPS can control the computer’s shutdown in case of an emergency, and at the same time, the computer can monitor the UPS and alter its various programmable parameters. On the other hand, secondary Serial Port II, only allows the UPS to initiate the connected computer’s graceful auto-shutdown in case of an emergency.
10. EPO (Emergency Power Off) Port:
    Use the provided gray cable to connect to a special EPO contact switch. Follow the appropriate circuit diagram below to wire the cable to your EPO configuration. The EPO remote switch is a switch installed in an outside area, connected to the unit via an ordinary RJ-11 phone line. In case of an emergency, it can be used to immediately cut-off power from the UPS unit.

Dry connect is controlled by the PowerPanel® Software, please go to www.cyberpowersystems.com for free download.

*NOTE: Both USB and Serial cannot be used simultaneously.

BASIC OPERATION

FRONT / REAR PANEL DESCRIPTION

1. Power Switch
   Master On/Off switch for equipment connected to the UPS.

2. Power on Indicator
   Indicate that the AC utility input power’s condition is normal and that the UPS outlets are providing power, free of surges and spikes.

3. Multifunction LCD Readout
   An LCD that shows various UPS information using icons and messages.

4. LCD Readout Toggle Button
   Used to select among a variety of information the LCD can display.

5. Battery Backup & Surge Protected Outlets

   • This unit provides a total of seven outlets with battery backup and surge protection. They ensure that connected equipment will keep an uninterrupted operation over a period of time, during a power failure. Critical /Non-critical
   • It is possible to program the unit in a way so that the outle block marked as “non-Critical”, (4 ports), will stop the provision of power to connected equipment after a certain period of time, thus making more runtime available for the equipment connected on the outlets marked as “Critical”, (3 ports). In other words, the user can establish runtime priority for certain connected equipment, maximizing its “availability” during a prolonged power outage.

6. Input Power Cord
   Heavy-duty, extra long power cord.

7. Output Circuit Breaker
   The circuit breaker serves to provide output overload and fault protection.

8. Input Circuit Breaker
   The circuit breaker serves to provide input overload and fault protection.

9. USB port to PC
   This is a connectivity port allowing communication and control among the UPS and the connected computer. You should install on your computer the PowerPanel® Business Edition software appropriate to the operating system you are using.

10. Surge Protected Communication Ports – RJ11/RJ45
    These ports are being used to protect from various surge-conditions the standard RJ-45/RJ-11 based, (ADSL, LAN, Phone/Modem-Lines), cabling systems.

11. Site Wire Fault Indicator
    This LED will illuminate to warn the user that a wiring problem exists within the AC receptacle, such as a bad ground, missing ground or reversed wiring. If illuminated, disconnect all equipment and contact an electrician to ensure outlet is properly wired.

12. Serial Port I (Primary)
    Serial port I allow for bi-directional communication among the UPS and the computer. The UPS can control the computer’s shutdown in case of an emergency, and at the same time, the computer can monitor the UPS and alter its various programmable parameters.

13. Serial Port II (Secondary)
    Serial Port II allows the UPS to initiate the connected computer’s graceful auto-shutdown in case of an emergency.

14. SNMP/HTTP Network slot
    Remove the cover panel to install optional SNMP, allowing your UPS be controlled and monitored via a network connection.

15. EPO (Emergency Power Off) Port:
    Allow for an emergency UPS Power-Off from a remote location.

16. Ground Stud
    Use the Ground Stud to ground the UPS.

17. Extended Runtime (XL) Battery Pack Connector
    Provide a connection for additional CyberPower XL Battery Packs.

BATTERY REPLACEMENT

• Contact your dealer, or email tech@cpsww.com . Refer to replacement battery pack number RBP852 for the PR3000LCDRTXL2U.
• For model PR3000LCDRTXL2U can support model BPL48V75ART2U for external battery pack.
• Read and follow the IMPORTANT SAFETY INSTRUCTIONS before servicing the battery. Service the battery under the supervision of personnel knowledgeable of batteries and their precautions. Servicing the battery should only be performed by trained personnel.
• Replacement of batteries located in an OPERATOR ACCESS AREA.
• CAUTION! When replacing batteries, replace with the same number of the following battery: HR9-12(BB) for PR3000LCDRTXL2U. CAUTION! Risk of Energy Hazard, 12 V, maximum 9 Ampere-hour battery (HR9-12). Before replacing batteries, remove conductive jewelry such as chains, wrist watches, and rings. High energy through conductive materials could cause severe burns.
• CAUTION! Risk of battery explosion, if battery is replaced by an incorrect type. Dispose of used battery according to the instructions. CAUTION! To reduce the risk of fire, connect only to a circuit provided with 30 amperes maximum branch circuit overcurrent protection in accordance with the National Electric Code, ANSI/NFPA 70.
• CAUTION! Use only the specified CyberPower replacement battery, or battery pack. See your dealer for details.
• CAUTION! The battery may present a risk of electrical shock. Do not dispose of batteries in a fire, as they may explode. Follow all local ordinances regarding proper disposal of batteries.
• CAUTION! Do not open, or mutilate the batteries. Released electrolytes may be toxic, and can be harmful to skin and eyes.
• CAUTION! A battery may present a high risk of short circuit current and electrical shock.

Take the following precautions before replacing the battery:

1. Remove all watches, rings or other metal objects.
2. Only use tools with insulated handles.
3. Do not lay tools or metal parts on top of battery or any terminals.
4. Wear rubber gloves and boots.
5. Determine if the battery is inadvertently grounded. If inadvertently grounded, remove source of ground. CONTACT WITH A GROUNDED BATTERY CAN RESULT IN ELECTRICAL SHOCK! The likelihood of such shock will be reduced if such grounds are removed during installation and maintenance (applicable to a UPS and a remote battery supply not having a grounded circuit)

BATTERY REPLACEMENT PROCEDURE:

1. Remove the front panel on the right side.
2. Remove the retaining screws of the cable protection cover, and then remove the cover itself.
3. Remove the two retaining screws of the cable connectors.
4. Disconnect the black and red wires from the battery.
5. Remove the retaining screws.
6. Put the new battery packs back into the compartment. Tighten up the screws and replace the cable protection cover and the front panel.

NOTE: Recharge the unit for at least 8 hours to ensure that the UPS performs to the expected runtimes.

LCD STATUS DEFINITION

The LCD display indicates a variety of UPS operational conditions. All descriptions apply when the UPS is plugged into the AC outlet and turned on or when the UPS is on battery.

• INPUT voltage meter: This meter measures the AC voltage from the wall outlet. The INPUT voltage readout is used to identify the input voltage information. This can be used as a diagnostic tool to identify poor-quality input power. Units are listed in V (Volts). When the UPS connect to any equipment, the AVR can provide a stable 110/120V power output. In the event of a complete loss of power, severe brownout, or over voltage, the UPS relies on its internal battery to back up to supply a consistent 110/120V output.
• OUTPUT voltage meter: The Output Voltage screen measures, in real time, the AC voltage that the UPS is providing to your connected equipment via the UPS outlets. Units are listed in V (Volts).
• ESTIMATE RUN TIME: The Estimated Runtime Screen displays how many minutes of runtime can be expected of the UPS if it were to experience a power outage. When runtime becomes shorted, the battery capacity will decrease; (battery capacity bar indicator will be falling.) Note: The number displayed may be less than actual runtimes for low loads.
• NORMAL icon: This icon illuminates when the UPS is working under normal conditions.
• BATTERY icon: When there is a severe brownout or blackout, this icon will appear followed by an alarm, (two short beeps), indicating that the UPS is now working using its internal batteries. Once the batteries are run out of power, (over a period of time), a constant alarm will sound. If this happens and main power has not been restored, it is recommended that you save your files and turn off your equipment manually as soon as possible.
• Automatic Voltage Regulation (AVR) icon: This icon will appear when the unit is automatically regulating low or high AC input line voltage conditions, without resulting to the use of battery power.
• SILENT MODE icon: This icon appearing indicates that the buzzer will not be beeping while in battery operating mode. During Silent mode, the unit’s alarm does not sound until the Battery Capacity falls to < 20%.
• OVER LOAD icon: This icon will appear followed by an alarm, indicating that an overload condition has been reached. To recover from the overload condition, start unplugging your equipment from the UPS outlets until the icon disappears and the alarm stops.
• FAULT icon: When activated indicates a system fault error. Please refer to the troubleshooting table for possible causes and solutions. BATT. CAPACITY meter: BATT. CAPACITY is shown as a bar chart; each segment indicates approximately a 20% of battery capacity.
• LOAD CAPACITY: Load CAPACITY is shown as a bar chart; each segment indicates approximately a 20% of load capacity.

LCD STATUS AND SETUP FUCTIONS

1. General Mode
2. Press the “Display” button to check the status of the UPS.
3. Press and hold the “Display-Toggle” button for 4 seconds, If the machine is in the Battery Mode with active alarm, it will become silent. If the machine is in the Line Mode, a self- diagnostic test will take place.
4. If the “Display-Toggle” button remains untouched for over 30 seconds, the LCD backlight will turn off automatically.

| Item| Unit
---|---|---
1| Input Voltage| V
2| Output Voltage| V
3| Output Frequency| Hz
4| Load| Kw
5| Estimate Run Time| Min
6| Load Capacity| %
7| Battery Capacity| %
8| Centigrade| ℃
9| Fahrenheit| ℉

Set-up Mode

1. Step 1: Hold the “Display-Toggle” button for 10 seconds to enter the UPS Set-Up Mode.

2. Step 2: By pressing the Display toggle, users can switch between setup functions. Some User Configurable functions are as follows:

3. Delay Time: The time delay between switching from Battery Mode to Line Mode. There are 9 different settings. The default setting is 0 minutes.

4. Battery Pack Numbers: This function provides the estimated UPS runtime using various numbers of battery packs. The default setting is 0.

5. Static Frequency Tolerance: There are 6 settings (1,2,4,6,8,10 %), and the default setting is +/-6%. Functional description: The setting may be adjusted to the quality of the electricity in use.

6. Slew rate: Also known as Dynamic Frequency Tolerance. There are 5 different settings (0.25,0.5,1,2,4 Hz/Sec). The fault value is 4Hz/sec. Functional Description: “Slew Rate” indicates the tolerance of a device in accepting frequency variance. Lower “Slew Rate” results in less tolerance but better protection for the connected load and vice versa.

7. Low Battery Shutdown Voltage: This function will adjust the UPS shutdown point according to the battery’s remaining capacity.
   These programmable items are sorted by unit as in the following table：

8. Step 3: Press and hold the display-toggle for 4 seconds. When the icons blink, the value of each item is changed by slightly pressing the toggle.

9. Step 4: To save the value and return to general mode, press and hold the toggle for 4 seconds.
   Note! If the UPS is left idle for over 30 seconds during setup, it will turn off the backlight and return to general mode automatically.
   Note! If the user does not want to save the new settings and return to the general mode, there are two methods:

10. Wait for the backlight to turn off, or,

11. By pressing and holding the “Display-toggle” key for 10 second.

TROUBLE SHOOTING

Wait 10 seconds, reset the circuit breaker by depressing the button, and then turn the UPS on.
Batteries are discharged| Recharge the unit for at least 8 hours
Unit has been damaged by a surge or spike.| Contact CyberPower Systems about replacement batteries at tech@cpsww.com
Uncritical outlets have turned off automatically due to an overload| Push the toggle button to make the uncritical outlets turn on.
The UPS does not perform expected runtime.| Battery not fully charged.| Recharge the battery by leaving the UPS plugged in.
Battery is degraded| Contact CyberPower Systems about replacement batteries at tech@cpsww.com
The UPS will not turn on.| The on/off switch is designed to prevent damage by rapidly turning

it off and on.

| Turn the UPS off. Wait 10 seconds and then turn the UPS on.
The unit is not connected to an AC outlet.| The unit must be connected to a 110/120v outlet.
The battery is worn out.| Contact CyberPower Systems about replacement batteries at tech@cpsww.com
Mechanical problem.| Contact CyberPower Systems at tech@cpsww.com
PowerPanel® Personal Edition is inactive| The serial cable or USB cable is not connected.| Connect the cable to the UPS unit. You must use the cable that came with the unit.
The cable is connected to the wrong port.| Try another port of your computer
The unit is not providing Battery’s power.| Shutdown your computer and turn the UPS off. Wait 10 seconds and turn the UPS back on. This should reset the unit.
The serial cable is not the cable that was provided with the unit.| You must use the cable included with the unit for the software

Additional troubleshooting information can be found at www.cyberpowersystems.com/support.htm

TECHNICAL SPECIFICATIONS

Input
Input Plug Type| NEMA L5-30P
Nominal Input Voltage| 125Vac
Input Voltage Range| 80Vac-150Vac
Input Frequency Range| 50/60Hz+/-3Hz(auto sensing)
Output
On Battery Output Voltage| Pure Sine Wave at 120Vac+/-5%
On Battery Output Frequency| 50/60+/- 0.1Hz
Transfer Time(Typical)| 4 ms
Overload Protection| On Utility: Circuit Breaker, On Battery: Internal Current Limiting
Surge Protection and Filtering
Lightning/Surge Protection| 2060 Joules
Internet Ready(DSL/Phone/ FAX/Modem Protection)| RJ11/RJ45(One In/One Out)
Physical
Output Receptacles| (6)NEMA 5-20R (1)L5-30R
Dimensions(in)| 2U Rack, 23.6″ x 17″ x 3.5″
Weight (lb)| 92.4
Battery
Sealed Maintenance Free Lead Acid Battery| 12V / 9.0AHx4
Extension Runtime| Yes
Hot Swappable External Battery| Yes
Warning Diagnostics
Indicators| Power On, Wiring Fault, LCD Display (Using Battery, AVR, Load Level, Battery Level)
Audible Alarms| On Battery, Low Battery, Overload
Environmental
Operating Temperature| 32oF to 104oF ( 0oC to 40 oC )
Operating Relative Humidity| 0 to 95% Non-Condensing
Communication
PowerPanel® Business Edition| Windows 98/ME/NT/2000/XP, Vista
Management
Self-Test| Manual Self-Test
Auto-Charger/ Auto-Restart| Yes
COM Interface| True RS232 x1+ Contact Closure x1
Built-in USB Interface| Yes
SNMP/ HTTP Network Slot| Yes

CYBERPOWER GREENPOW ER UPS™ TECHNOLOGY
GreenPower UPS™

• The CyberPower GreenPower UPS™ cuts UPS energy costs by up to 75% compared to the conventional UPS circuits. Conventional UPS systems pass power through a transformer to provide normal output voltage to protected devices. By contrast, the GreenPower UPS™ circuitry bypasses the transformer when utility power is normal, significantly increasing the power efficiency of the UPS. As a result, a GreenPower UPS™ produces less heat and uses less energy reducing energy costs.
• When utility power is abnormal, the GreenPower UPS™ operates like a normal UPS. Since utility power operates normally 88% of the time, the GreenPower UPS™ operates primarily in its cost-cutting bypass mode.

LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARNTEE

Read the following terms and conditions carefully before using the CyberPower PR3000LCDRTXL2U (the “Product”). By using the Product you consent to be bound by and become a party to the terms and conditions of this Limited Warranty and Connected Equipment Guarantee (together referred to as this “Warranty”). If you do not agree to the terms and conditions of this Warranty, you should return the Product for a full refund prior to using it.

• Who is Providing this Warranty?
  CyberPower Systems (USA), Inc. (“CyberPower”) provides this Limited Warranty.

• What Does This Warranty Cover?
  This warranty covers defects in materials and workmanship in the Product under normal use and conditions. It also covers equipment that was connected to the Product and damaged because of the failure of the Product.

• What is the Period of Coverage?
  This warranty covers the Product for three years and connected equipment for as long as you own the Product.

• Who Is Covered?
  This warranty only covers the original purchaser. Coverage ends if you sell or otherwise transfer the Product.

How Do You Get Service?

1. Call us at 877-297-6937 or write to us at Cyber Power Systems (USA), Inc., 4241 12th Ave. E., STE 400, Shakopee, MN 55379 or send us an e-mail message at claims@cpsww.com for instructions.
2. When you contact CyberPower, identify the Product, the Purchase Date, and the item(s) of Connected Equipment. Have information on all applicable insurance or other resources of recovery/payment that are available to the Initial Customer and Request a Claim Number.
3. You must provide a dated Proof-of-Purchase receipt (or other proof of the original purchase) and provide a description of the defect.
4. Pack and ship the product with a dated Proof- of-Purchase receipt to CyberPower and, if requested, the item(s) of Connected Equipment, a repair cost estimate for the damage to the Connected Equipment, and all claim forms that CyberPower provides to you. Show the Claim Number on the shipping label or include it with the product. You must prepay all shipping costs, you are responsible for packaging and shipment, and you must pay the cost of the repair estimate.

How Long Do I Have To Make A Claim?
All claims must be made within ten days of the occurrence.

What Will We Do To Correct Problems?

• CyberPower will inspect and examine the Product.
• If the Product is defective in material or workmanship, CyberPower will repair or replace it at CyberPower’s expense, or, if CyberPower is unable to or decides not to repair or replace the Product (if defective) within a reasonable time, CyberPower will refund to you the full purchase price you paid for the Product (purchase receipt showing price paid is required).
• If it appears that our Product failed to protect any equipment plugged into it, we will also send you forms for making your claim for the connected equipment. We will repair or replace the equipment that was damaged because of the failure of our Product or pay you the fair market value (NOT REPLACEMENT COST) of the equipment at of the time of the damage. We will use Orion Blue Book, or another a third-party valuation guide, or eBay, craigslist, or other source to establish that amount. Our maximum liability is limited to $400,000 for PR3000LCDRTXL2U

Who Pays For Shipping?

• We pay when we send items to you; you pay when you send items to us.

What Are Some Things This Warranty Does Not Cover?

1. This Warranty does not cover any software that was damaged or needs to be replaced due to the failure of the Product or any data that is lost as a result of the failure or the restoration of data or records, or the reinstallation of software.
2. This Warranty does not cover or apply to: misuse, modification, operation or storage outside environmental limits of the Product or the equipment connected to it, nor for damage while in transit or in storage, nor if there has been improper operation or maintenance, or use with items not designed or intended for use with the Product, such as laser printers, appliances, aquariums, medical or life support devices, etc.

What Other Limitations Apply?

1. This Warranty does not apply unless the Product and the equipment that was connected to it were connected to properly wired and grounded outlets (including compliance with electrical and safety codes of the most current electrical code), without the use of any adapters or other connectors.
2. The Product must have been plugged directly into the power source and the equipment connected to the Product must be directly connected to the Product and not “daisy-chained” together in serial fashion with any extension cords, another Product or device similar to the Product, surge suppressor, or power tap. Any such installation voids the Limited Warranty.
3. The Product and equipment connected to it must have been used properly in a suitable and proper environment and in conformance with any license, instruction manual, or warnings provided with the Product and the equipment connected to it.
4. The Product must have been used at all times within the limitations on the Product’s VA capacity.

What are the Limitations?

• The sole and exclusive remedies of the Initial Customer are those provided by this Warranty.
• The Product was designed to eliminate disrupting and damaging effects of momentary (less than 1ms) voltage spikes or impulses from lightning or other power transients. If it can be shown that a voltage spike lasting longer than 1ms has occurred, the occurrence will be deemed outside the rated capabilities of the Product and the Limited Warranty is void.

CyberPower Does Not Cover or Undertake Any Liability in Any Event for Any of the Following:

1. Loss of or damage to data, records, or software or the restoration of data or records, or the reinstallation of software.

2. Damage from causes other than AC Power Line Transients, spikes, or surges on properly installed, grounded and code-compliant 120 volt power lines in the United States and Canada; transients, surges or spikes on standard telephone land lines, PBX telephone equipment lines or Base 10T Ethernet lines, when properly installed and connected. (This exclusion applies, for example, to fluctuations in data transmission or reception, by CATV or RF transmission or fluctuations, or by transients in such transmission.)

3. Damage from any circumstance described as excluded above with respect to the Product.

4. Damages from fire, flood, wind, rain, rising water, leakage or breakage of plumbing, abuse, misuse or alteration of either the product or the Connected Equipment.

5. CyberPower excludes any liability for personal injury under the Limited Warranty and Connected Equipment Guarantee. CyberPower excludes any liability for direct, indirect, special, incidental or consequential damages, whether for damage to or loss of property [EXCEPT FOR (AND ONLY FOR) the specific limited agreement of CyberPower to provide certain warranty benefits regarding “Connected Equipment” under this Warranty], loss of profits, business interruption, or loss of information or data.
   NOTE: Some States or Provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

6. The Product is not for use in high-risk activities or with aquariums. The Product is not designed or intended for use in hazardous environments requiring fail-safe performance, or for use in any circumstance in which the failure of the Product could lead directly to death, personal injury, or severe physical or property damage, or that would affect operation or safety of any medical or life support device (collectively, “High Risk Activities”). CyberPower expressly disclaims any express or implied warranty of fitness for High Risk Activities or with aquariums. CyberPower does not authorize use of any Product in any High Risk Activities or with Aquariums. ANY SUCH USE IS IMPROPER AND IS A MISUSE OF THE PRODUCT.

What is the Fine Print?

• The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded.
• CyberPower is the warrantor under this Limited Warranty.
• For further information please feel free to contact CyberPower at Cyber Power Systems (USA), Inc. 4241 12th Ave E., STE 400, Shakopee, MN 55379; call us at 877-297-6937; or send us an e-mail message at claims@cpsww.com .

FCC Notice

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference that may cause undesired operation.

WARNING!! This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference his own expense.
Shielded signal cables must be used with this product to ensure compliance with the Class A FCC limits.

The Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulation.

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