Eyedro 230608 Pulse Monitoring Products User Guide

IMPORTANT SAFETY INFORMATION FOR EYEDRO MONITORING PRODUCTS

The Eyedro Monitoring products (and all components) are designed for INDOOR USE ONLY and should be installed inside a suitable building or panel. When installing:

DO NOT subject the unit or sensors to excessive temperature, humidity, force, shock, or dust
DO NOT use or store this product in locations that could adversely affect the product such as rain, snow, or desert.
DO NOT immerse the unit in water or other liquids. If liquid is spilled over it, remove power, and clean up the spill immediately with a soft, lint-free, cloth and allow all electronics to fully dry before attempting to use.
DO NOT use this product where the use of radio frequency products can cause interference in other critical control equipment (i.e., hospitals).

The Eyedro Monitoring products (and all components) are NOT USER SERVICEABLE. Please contact Eyedro Green Solutions Inc. if any component appears damaged or faulty.

DO NOT open the case of the unit or tamper with any of the internal components.
DO NOT attempt to repair the product by yourself.
DO NOT dispose of this product in your household waste. At the end of its serviceable life please ensure product is disposed of according to local electrical and electronics equipment disposal practices.

The following notes apply to Eyedro Wireless products:

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

To satisfy FCC RF Exposure requirements for mobile and base station transmission devices, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during operation. To ensure compliance, operation at closer than this distance is not recommended. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

BOX CONTENTS (BY PRODUCT)

 EYEDRO BUSINESS PULSE MONITORS

 | Ethernet

+ Wi-Fi

| Mesh| Description
---|---|---|---

A

| 1| –| Eyedro Ethernet/Wi-Fi Pulse Module

(EMx.ENWI.2P)

–| 1| Eyedro Mesh Pulse Module

(EMx.NODE.2P)

–| 0 – 11| Eyedro Mesh Gateway Module

(EMx.GATE.0N)

B| 2| 2| 39in (1m) Interface Cable.
C| 1| 1 – 2| Low-voltage Power Adapter
D| 10ft (3m)| 3ft (0.9m)1| Ethernet Cable

1 Gateway, (1) Power Supply and Ethernet cable are not included in Wireless Expansion products (ExB-M-2P)

HARDWARE INSTALLATION

INSTALL PULSE SENSORS

Eyedro Pulse Monitors are intended to interface with the following pulse meter output formats:
Form A (KY) dry contact pulses 5V DC wetting value
Rising or falling edge detection (default is rising edge) Minimum pulse width is 5ms
Maximum frequency is 100Hz

NOTE: A higher wetting value (up to 24V) can be achieved by connecting a separate DC power supply (not provided) to input port C of the Eyedro Pulse Monitor module. The mating connector for port C is a 1.65mm (i.d) x 3.5mm (o.d) x 9mm (length) barrel plug with center pin positive.

• Interface Cable(s)
• Tie wraps (optional – not included)
• Labels (optional – not included)
• Screwdriver

1. Connect pulse cable to the output of the pulse meter
2. Black conductor of the pulse cable to the K output of the pulse
3. White conductor of the pulse cable to the Y output of the pulse
4. Route pulse cable(s) to the Eyedro Pulse Monitoring module and optionally secure cabling with tie
5. Optionally, use tape or other label to uniquely identify each sensor at the end of the wire nearest to the
6. Connect the pulse cables to the sensor input ports (A or B) of the Eyedro Pulse Monitor

The mating connector is a 1.3mm (i.d.) X 3.5mm (o.d.) X 9mm (length) barrel plug.

 WIRELESS MESH BEST PRACTICES (MESH PRODUCTS ONLY)

Eyedro Mesh Electricity Monitoring (ExB-M*) products have all the same features as the non-wireless version but do not require a network connection near the point where the sensors are installed. The modules will communicate with each other over their own private wireless network so that the sensors can be installed where you need them, and the gateway module can be located near an available RJ45 Ethernet network connection.

Eyedro mesh products operate on a custom wireless protocol operating on the 2.4GHz frequency band. Operating range varies for each installation depending on the distance between and the number (and material) of obstructions the wireless communication must pass through and how much other wireless traffic there is in the area.

To achieve the best performance in wireless installations the following guidelines should be followed:

1. Minimize the number of obstructions between modules where possible (interior/exterior walls, floors, windows, trees, ). Line of sight provides the best performance.
2. Minimize the number of 4GHz radiators near the modules and in the surrounding environment (Wi-Fi routers, Wi-Fi devices, Bluetooth devices, microwaves, ZigBee/IEEE 802.15.4 wireless devices).
3. If multiple Eyedro mesh devices are in the same area, create a physical separation between the There should be a minimum separation of at least 24” (60cm).
4. If using a Wi-Fi bridge device for connectivity, create a physical separation between Eyedro module(s) and Wi-Fi There should be a minimum separation of at least 24” (60cm). If possible, plug the two devices into separate receptacles.
5. Modules should be secured in position with screws, Velcro tape or by other Do not let the device hang by the wires. Doing so may affect the signal quality and/or cause damage.
6. Keep the area around the Eyedro module free from metallic objects.
7. Do not mount the Eyedro module on the metal electrical panel – if unavoidable, put an insulating material, like wood or foam, between the Eyedro module and the
8. Do not seal the Eyedro module in the electrical panel or other metal

 MOUNT EYEDRO DEVICE(S)

• Two (2) #8 (4.2mm) pan head or round head mounting screws (optional – not included)
• Double-sided tape (optional – not included)
• Screwdriver

1. Write down the 8-digit serial number from the back of the This will be required during software setup.

The serial number will be in the format “ 123 – 45678 ”

2. Find a clear area on the wall or surface to mount the

Make sure all cables will easily reach the module before securing.

3. Secure the module using either:
4. Screws (recommended method)
5. Drive the two (2) screws into the wall surface through the flange holes on the sides of the
6. Carefully tighten the screws until Do not overtighten or it may cause damage to the flange(s).

• Ensure secure

1. Double-sided tape
2. Cut several pieces of double-sided tape and place on back of
3. Peel tape backing

• Press module carefully but firmly against surface to be mounted

1. Hold in place as per tape
2. Ensure module is held securely i

Mounting is not required for horizontal installations (i.e. on a desktop or shelf). If added security is desired, follow instructions for vertical mounting using screws or double-sided tape.

 CONNECT CABLING

• Ethernet cable
• Low-voltage power adapter(s)
• Tie wraps (optional – not included)
• None

Ensure all connectors and sockets are free from damage prior to mating them. If applicable, ensure the retention clip on the Ethernet cable is intact.
Never force connectors or apply levering action.     Ensure all connections are secure.
For devices with both Ethernet and Wi-Fi (ExB.ENWI.2P), the Ethernet cable must be plugged in before power is applied to the device for Ethernet communication to be used.

1. Connect sensor cables to the Eyedro

2. Connect one end of Ethernet cable to Eyedro

3. Connect the other end of the Ethernet cable to the router (or Internet access point).

4. Connect the appropriate end of the low-voltage power adapter to the Eyedro

5. Plug the other end of the low-voltage power adapter into a nearby AC wall

6. Secure all wiring neatly with tie

7. Connect sensor cables to the Eyedro

8. Connect the appropriate end of the low-voltage power adapter to the Eyedro

9. Plug the other end of the low-voltage power adapter into a nearby AC wall

10. Secure all wiring neatly with tie

11. Connect one end of Ethernet cable to Eyedro Gateway

12. Connect the other end of the Ethernet cable to the router (or Internet access point).

13. Connect the appropriate end of the low-voltage power adapter to the Eyedro Gateway

14. Plug the other end of the low-voltage power adapter into wall

15. Connect sensor cables to the Eyedro Pulse

16. Connect the appropriate end of the low-voltage power adapter to the Eyedro Sensor

17. Plug the other end of the low-voltage power adapter into a nearby AC wall

18. Secure all wiring neatly with tie

  INTERNET CONNECTION

All Eyedro products are designed to take advantage of the MyEyedro cloud services – thus requiring the product(s) to be always connected to the internet. There is a small amount of internal memory to store data in the event of a temporary disruption to your internet service.
For most networks, it only requires that you connect the device to the network with a DHCP server somewhere on the network. A DHCP server is enabled on most routers by default and will provide connected hardware with an IP address so they can communicate via the internet.
In some cases, additional security has been added to the local network (firewall, port filtering, etc.) making some additional configuration necessary. A good test would be to plug a laptop or computer into the same Ethernet port that you intend to use for your (wired) Eyedro product, or, if installing a Eyedro
Wi-Fi product, provision it to connect to the same Wi-Fi network – if you can open a browser and navigate the web no additional configuration is likely needed.

A couple of important notes:

• Wi-Fi devices utilize the 4GHz frequency band. Ensure your Wi-Fi router supports 2.4GHz devices.
• For devices with both Ethernet and Wi-Fi (ExB.ENWI.2P), the Ethernet cable must be plugged in before power is applied to the device for Ethernet communication to be used.
• Ethernet devices require connection to an active Ethernet port on your router, switch, or
• Ethernet devices ship with Ethernet patch cords (straight-through). Most routers, switches and hubs provide crossover functionality, but some old hardware may In those cases, it may be necessary to connect to a specific port or use a crossover cable.
• Ethernet devices communicate via Half-Duplex 10Base-T. Most routers, switches and hubs provide coexistence, but some may In those cases, it may be necessary to configure the connected port appropriately.
• All devices require a DHCP server somewhere on the
• If your network does not have a DHCP server, or it is restricted, you may need to reserve an IP address for the device based on the MAC address of the
• The MAC address of your device will be 60:54:64:XX:YY:ZZ – where XX:YY:ZZ are based on digits of your module serial For example, a module with the serial number 123 -45 678 will have the MAC address 60:54:64: 12 : 36 : 78. Devices with both Ethernet and Wi-Fi will substitute the first device specific digit with ‘E’ for the Ethernet MAC (the Wi-Fi MAC will remain the same) – the above example will become 60:54:64:E2:36:78.
• All devices communicate using port 80 (HTTP) – all communication to/from the device looks like standard web traffic.
• If you have changed the DNS settings in your router (i.e., to use an ad blocker), try switching back to use the default Alternately use Google’s DNS servers 8.8.8.8 (primary) and8.8.4.4 (secondary)
• Eyedro Mesh products (ExB-M*) do not communicate using the Wi-Fi They use a custom wireless protocol between modules and the gateway unit plugs into a physical Ethernet port, on your router or switch, to access the internet.

 PROVISIONING EYEDRO WI-FI

• None
• Phone, tablet, or computer (to connect to the device’s network)

1. Using a phone, tablet, or computer, disconnect from your current Wi-Fi

It may be necessary to explicitly deselect ‘auto-connect’. Failing to do so may cause the provisioning device to switch back to its original network during provisioning.

If your device has an alternate path to the internet (i.e., cellular), it may be necessary to disable that network connection during provisioning (i.e., turn off cellular).

It may be necessary to temporarily disable your virus scanner during provisioning.

2. Using the same phone/tablet/computer, search for available Wi-Fi networks and connect to the Wi-Fi network created by your Eyedro

The name of the created network will be “Eyedro[xxx-yyyyy]” where xxx-yyyyy matches the serial number of the device.

3. Open a browser and go to com/setup.

If not automatically redirected to the setup page, it may be necessary to enter 192.168.1.1 in the browser URL.
On some mobile devices, you may get a message indicating ‘Sign in’. Click sign in and you should be redirected to the setup page. If not, refresh the page and/or open a browser and browse to eyedro.com/setup or 192.168.1.1.

4. Input the Wi-Fi credentials (Network SSID and Password) for the network you would like the device to connect to in the appropriate fields and click Connect.

5. Reconnect your phone, tablet, or computer to your original Wi-Fi network. Don’t forget to re- enable your cellular connection and/or virus scanner if you turned them off during

Important note: If the setup is not successful, the device will recreate

its own network and reappear in your available network list. Your device must be connected to the internet before you will be able to claim it on your MyEyedro Account. ****

When applying power to the device it will run through its startup tests. Approximately 10 seconds after power has been applied, the status lights will indicate the status of the communication:

• Red / Green (both) toggle 2 seconds on/off = Not connected.

SSID, “Eyedro [xxx-yyyyy]”, should be visible in your available Wi-Fi network list.

• Green toggle 2 seconds on/off = Connected.

Device is connected to the provisioned network and should appear as ‘Active’ in MyEyedro.

If the status lights are still not green (connected) after following the procedure, cycle power to the Eyedro device and try the procedure again – carefully following all instructions and notes.
Wi-Fi connection videos can be found online at the following links: Eyedro Wi- Fi connection setup via Desktop: video linkEyedro Wi-Fi connection setup via mobile: video linkAdditional tips and troubleshooting advice can be found online at: Website: eyedro.comSupport: eyedro.com/support

How To: https://eyedro.com/how-to-connect-an-eyefi-to-the-internet/ Troubleshooting: eyedro.com/support-troubleshooting

 SOFTWARE CONFIGURATION

 MYEYEDRO.COM

The MyEyedro cloud service is the interface for your Eyedro device(s). Eyedro and MyEyedro are always working together to measure, analyze and store your usage and cost information. With MyEyedro, your data is automatically and securely stored in the cloud, so it’s ready when and where you need it most. MyEyedro presents your data in ways that are engaging, informative and easy to understand. See real-time usage and gain access to many helpful features, including:

• Responsive real-time graphs
• Hourly/Daily/Weekly/Monthly cost estimates
• Comparisons and estimates
• Configurable reports

MyEyedro is easy to use and accessible from a standard web browser.

1. Go online to: http://my.eyedro.com to create your online account (or login if you have an existing account).
2. From the system configuration screen, enter the serial number of your Eyedro Module(s) – found on the back of the device(s).

For more information on MyEyedro and complete instructions for adding devices, refer to the online documentation and user guide found at http://eyedro.com/support

 SPECIFICATIONS

 HARDWARE SPECIFICATIONS

Power Supply

| Class 2 Power Supply

Input: 120Vac, 60Hz (North America/Type A) Input: 240Vac, 50Hz (Europe/Type C)

Output: 5V DC, 0-350mA

Pulse Input

| Form A (KY) dry contact pulses 5V DC wetting value

Rising or falling edge detection (default is rising) Minimum pulse width is 5ms

Maximum frequency is 100Hz

Ambient Operating Conditions| 0°C to 50°C (32°F to 122°F)

80% relative humidity

Storage Conditions

| -20°C to 70°C (-4°F to 158°F)

80% relative humidity

Module Dimensions (W x H x D)| 77 x 75 x 25 mm

(3 x 3 x 1 in)

Parts Included

| ****

1x EMx.ENWI.2P

2x Pulse Cables

1x 10ft Ethernet Cable 1x 5V DC Power Adapter

| 1x EMx.NODE.2P

2x Pulse Cables

1x 5V DC Power Adapter

1x EMx.GATE.0N 1

1x 3ft Ethernet Cable 1 1x 5V DC Power Adapter 1

Weight

[approximate] 2

| 0.363 kg

(0.8 lbs)

| 0.499 kg

(1.1 lbs)

 |  |
Wireless Link| IEEE 802.11 b/g/n

2.412 to 2.484 GHz

| IEEE 802.15.4

2.405 to 2.480 GHz

Wireless Range

[typical] 3

| Indoors: 50m (150ft)

Line of sight: 100m (300ft)

| Indoors: 150m (500ft)

Line of sight: 300m (1000ft)

1 Gateway, (1) Power Supply and Ethernet cable are not included in Wireless Expansion products (ExB-M-2P)
2 Approximate weight is based on standard two (2) sensor models including packaging and contents. Mesh assumes complete system (gateway and node).
3 Wireless range is dependent on the location and environment that device(s) are installed in. Typical values provided.

COMPLIANCE

This product has been tested and found in compliance to
Safety Requirements for Electrical Equipment For Measurement, Control, And Laboratory Use – Part 1: General Requirements [UL 61010-1:2012 Ed.3+R:19Jul2019] Safety Requirements for Electrical Equipment For Measurement, Control, And Laboratory Use

– Part 1: General Requirements (R2017) [CSA C22.2#61010-1-12:2012 Ed.3+U1;U2] CAN ICES-3 (B)/NMB-3(B); ISED Canada ICES-003, Issue 6, Class B – Information Technology Equipment (Including Digital Apparatus).
Federal Communications Commission (FCC), Part 15, Subpart B, Class B – Unintentional Radiators.

WARRANTY

**** Eyedro Green Solutions Inc. shall provide warranty for all defects in material and workmanship for a period of one year from the original date of purchase. Defective parts may be repaired or replaced, at the discretion of the manufacturer, free of charge during this period.

Warranty Conditions:

1. The product must be installed and operated in strict accordance with the provided
2. The product must be installed and operated in strict accordance with the operating
3. Warranty claims require original proof of A photo of the product may also be requested.
4. Warranty is void if the product has been tampered with or modified in any
5. Warranty returns require a Return Material Authorization (RMA) Visit eyedro.com/support for an RMA number.
6. Warranty excludes shipping fees outside of the continental United States and Canada 7 days after

 TROUBLESHOOTING

Device installation is simple and non-invasive but occasionally problems do arise. Before contacting support, please refer to our online troubleshooting resources.
Troubleshooting: eyedro.com/support-troubleshooting

CONTACT INFORMATION

If you have any questions about using your Eyedro Monitoring System please visit our website for documentation, videos, frequently asked questions and contact forms.
Website: eyedro.com

Support: eyedro.com/support

Read More About This Manual & Download PDF:

References

• Electricity Monitors for Home and Business
• Electricity Monitors for Home and Business
• Eyedro EYEFI Setup - Eyedro
• Support - Eyedro
• Troubleshooting - Eyedro
• MyEyedro
• MyEyedro
• How to Connect an EYEFI to the Internet - Eyedro
• Troubleshooting - Eyedro

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