Midea M7 Pro Robot Vacuum Cleaner User Manual

PRODUCT INSTALLATION

Installation of Charging Base

• Make sure the power cable is connected into the charging base.
• Place the charging base flat against a wall and make sure there leaves enough space to the base, as shown in the figure below.
• Ensure the charging base is connected to a power supply.

Installing the Side Brushes

• Turn the unit over.
• Attach the correct color side brush to the matching post and press down until they fit into place.
• Ensure side brushes can rotate freely.

OPERATION INSTRUCTIONS

Function of Buttons

Start / Pause / Shut Down
Press and hold to turn on the robot.
Start: Short press button or use App to start cleaning.
Pause: Short press to pause the cleaning. To resume cleaning, briefly press again.
Shut Down: Press and hold the power button to turn off the robot. A shut down sound will be heard. Note that robot will not be turned off if it is on the charging base.

Networking
Press and hold the network pairing button for network configuration. Robot is in pairing status if the light is flashing.

Recharge
Short press button to recharge.

Reset
Press “Reset” button to reset the robot if it is not responding or does not function properly.

Charging Robot Vacuum

• Press and hold the power button to turn on the robot.

• Place the robot on the charging base to start charging. We recommend that you charge the robot for at least 6 hours before using it for the first time.

NOTE

• Please do not place the charging base on carpets or soft floors and keep the area dry.
• Remove the mopping cloth holder when the robot is under the charging state.
• To make sure the robot is always ready for use, we suggest that you keep the robot charged on the charging base. For long-term storage, remove the robot from the base and store it in a cool & dry place.
• If the robot is not used for more than 3 months, allow it to get charged for at least 12 hours before using.
• To preserve the battery lifespan, we suggest you fully charge the battery at least once every six months.

Cleaning
Please clean up the wires and sundries scattered on the ground and remove precious, fragile and dangerous items that are easy to fall before cleaning.

During its first cleaning job, it is recommended to follow the robot to find some possible problems. The robot can clean much more smoothly after that. If certain area do not need to be cleaned, you can add No-Go Zones or Virtual Walls on the map via the app to prevent the robot from entering the specified area.

NOTE
Do not use your robot on wet surfaces or surfaces with standing water. Before using the product on a rug with tasseled edges, please fold the rug edges under.

Mopping

• Check and ensure the mop cloth is attached to the mop cloth holder.

• Press the release button on the water tank and pull to remove.

• Fill the water tank. Open the lid, fill the tank with water, and securely close the lid.

• Attach the mopping cloth holder to the water tank.

• Re-insert the water tank assembly into the robot. You hear a click sound when the water tank is installed properly.

• Press “ ****” to start mopping. If you don’t want the robot to go on your carpet when mopping, set a No-go zone/virtual wall via App or roll up the carpet.

NOTE
Please do not exceed the “Max” water level.
It is recommended to use clean water in the water tank. Do not add any detergent in the water to prevent clogs. Do not use hot water.
Please clean the mopping cloth after cleaning.
Remove the mopping cloth holder when the robot is under the charging state.
You can adjust water flow via APP according to your requirement.

APP SETUP AND OPERATION

NOTE
If your home wireless network name or password is changed, you will need to re-established connection with your robot vacuum.

• App supports iOS 13.0 and above, Android 8.0 and above phone system versions, but Pad device is not accepted; generally the phone system version may be checked by clicking “Setting- About Mobile Phone”.

• This model does not support WEP encrypted router.

• The network accessing configuration of the cleaner requires wireless network of 2.4GHz frequency range, 5GHz frequency range is currently incompatible.
  Wireless network is mandatory for network accessing configuration of the cleaner; once the network accessing is configured successfully, App may be operated in wireless network/2G/3G/ 4G/5G network environment and the cleaner may be controlled remotely.

• If your home wireless network password is changed, the cleaner will be displayed as off-line on App; Without any changes of App account number, one just needs to configure network accessing for the cleaner once again.

• If others want to use App to operate same cleaner, they need to be invited on App by the device owner by sharing the device to the new user’s account (on the condition that the invitee has downloaded App and has registered an account).

• The device will be removed from the former device owner’s device list if a new account owner connect the device successfully.

• Once the cleaner is configured successfully network accessing, the following operations will result in clearance of wireless network settings and secondary network accessing configuration is required; Long press the network accessing configuration key on the device for over 3 seconds, and after a tick sound is heard, all wireless network information will be cleared.

• Ensure the mobile phone is connected to your home wireless network. Also please turn on the Bluetooth on your phone. If not, go to Settings and turn it on.

• Download the SmartHome app and register your robot

  • Scan the QR code or search for the SmartHome app in the Apple or Google Play Store. Download the app.

  • Open the app and create your personal account. Follow instructions on the screen.

• Add your robot vacuum to your app.
  Press the “ + ” button on the main screen of the app and select M7 Pro from the available list of products.

• Connect your robot to your wireless network.
  After assembling and powering on the robot, press and hold the network button until a beep sound is heard. The indicator light should start flashing. Follow instructions on app for next steps.

SmartHome App Quick Guide
NOTE
If the wireless network in your home is unstable, it may cause a certain delay in the related operations of the App. (The content of the SmartHome App is subject to change with the product technology update. Please refer to the SmartHome interface for details).

CLEANING AND MAINTENANCE

Cleaning the Main Brush

• Turn over the main unit. Remove the cover and take out the main brush. Use the cleaning brush or scissors to clean the tangled hair or debris.
  

• Dry the main brush and cover thoroughly, and then reinsert them back in the robot. It is recommended to clean the main brush every week and replace it every 6-12 months.

Cleaning the Side Brush

• Pull to remove the side brushes. Remove any tangled hair, debris, and then reinstall them.
• It is recommended to clean the side brushes every week and replace them every 6-12 months.

NOTE
If side brushes are curled, you can remove them and place in warm water (Suggested 30 – 50°C ) for 30 seconds and then let it thoroughly dry.

Cleaning the Dustbin and Filter Elements
NOTE
Empty the dustbin after each use.

• Press dustbin release button to remove dustbin from robot.

• Press release button to empty the dustbin.

• The filter is on the side of the dustbin. Remove debris by tapping the filter against your garbage bin. You can clean the filter and the sponge with water, but remember to dry them THOROUGHLY before reinserting them back into the dustbin.

• Reinsert the dustbin back in the robot.
  It is recommended to clean the filter elements every week and replace them every 1-3 months.

Cleaning the Water Tank

• Once finished mopping, press the water tank release button and pull to remove the water tank. Detach the mop cloth holder by pulling them apart.

• Wash the mopping cloth and dry THOROUGHLY.

• Open the cover and pour out the remaining water in the water tank.

• Wipe dry the water tank. Exposure to sunlight is not recommended.

Cleaning the Sensor and Wheel
Wipe the sensors and wheels gently with a dry, soft cloth, as shown in the figure.

Cleaning the Charging Contacts
Wipe the charging contacts on both the robot and the charging base with a dry, soft cloth, as shown in the figure.

TROUBLESHOOTING

Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to the service center.
If you have after-sales problems, it is recommended to go to SmartHome-Help- Contact us/Feedback for help.

appliance is fully in contact with the charging terminal.
The appliance gets stuck.| The appliance is covered by wires on the ground, dropping curtain fabric or blankets are twined.| The appliance will automatically start the escape mode. If it is not out of trouble, it needs manual help.
ide brush and main brush, etc. get stuck, and the appliance cannot run normally.| Clean the windings on the side brush and restart it. If not, contact the post-sales department.
Not cleaned completely, and recharge it.| The appliance does not have enough battery power.| Charge the appliance.
No cleaning according to the present time.|  The power switch is not on.| Turn on the power switch of appliance.
Scheduled appointment is cancelled.| Reset and make appointment.
After the mop holder is installed, the appliance is impermeable.| The mop holder magnet falls of.| Contact the aftersales service center.
There’s no water in water tank.| Add water.
 The appliance base outlet hole is blocked.| Clear water outlet and tank filter.
The appliance has missed sweeps, there is no plan for cleaning, and the map in the app shows irregularly.| The ground is slippery.| If the floor is waxed, dry it before use.
Wires, shoes and other objects placed on the ground, affecting the normal operation of the appliance.| Minimize ground items as much as possible.
 Cleaning is interrupted halfway.| Do not move or block the appliance during work.
Appliance does not work.| The power switch is not turned on.| Turn on the power switch.
Low battery.| Charge the appliance.
Wheels are dropped and the three groups of drop sensors are in a falling state.| Place the appliance close to the ground. If necessary, contact post- sales service center.
Appliance retreats.| There is an obstacle ahead.| Clear the front obstacles.
Bumper rail is clamped.| Tap the bumper rail to check for if there is foreign matter stuck.
The appliance has missed sweeps, there is no plan for cleaning, and the map in the app shows irregularly.| The ground is slippery.| If the floor is waxed, dry it before use.
Wires, shoes and other objects placed on the ground, affecting the normal opertion of the appliance.| Minimize ground items as much as possible.
 Cleaning is interrupted halfway.| Do not move or block the appliance during work.
Appliance does not work.|  The power switch is not turned on.| Turn on the power switch.
 Low battery.| Charge the appliance.
Wheels are dropped and the three groups of drop sensors are in a falling state.| Place the appliance close to the ground. If necessary, contact post- sales service center.
Appliance retreats.| There is an obstacle ahead.| Clear the front obstacles.
Bumper rail is clamped.| Tap the bumper rail to check for if there is foreign matter stuck.
Problem:|
App displays disconnection.
Cause: Disconnection between the mobile phone and the appliance.| Check if the mobile phone is accessed to network.| The mobile phone shall be accessed to network once again.
 Check if the router works normally.| Re-start the router.
The cleaner is required to be powered.| Power on the cleaner once again.
The wireless network configurations of the equipment are cleared.| Add new appliances into App.
The wireless network password or network is changed.| After system start-up, long press network pairing button and release it after a tick sound is heard; clear all wireless network configurations of the cleaner and add household electrical appliances once again for operation.
Problem:
Slow App operation. Cause:|
Network connection is not so smooth.| Network busy.| Re-start the router and reduce the number of access users.
 Poor wireless network signal reception of the mobile phone.| Check the settings of the mobile phone itself.
The network bandwidth is not so adequate.| Broaden network bandwidth.
Unable to scan the QR code| Try another mobile phone for confirmation.| Try another mobile phone to scan;
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TRADEMARKS, COPYRIGHTS AND LEGAL STATEMENT
logo, word marks, trade name, trade dress and all versions thereof are valuable assets of Midea Group and/or its affiliates (“Midea”), to which Midea owns trademarks, copyrights and other intellectual property rights, and all goodwill derived from using any part of an Midea trademark. Use of Midea trademark for commercial purposes without the prior written consent of Midea may constitute trademark infringement or unfair competition in violation of relevant laws.
This manual is created by Midea and Midea reserves all copyrights thereof. No entity or individual may use, duplicate, modify, distribute in whole or in part this manual, or bundle or sell with other products without the prior written consent of Midea.
All the described functions and instructions were up to date at the time of printing this manual. However, the actual product may vary due to improved functions and designs.

DISPOSAL AND RECYCLING

Important instructions for environment
Compliance with the WEEE Directive and Disposing of the Waster Product:
This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waster electrical and electronic equipment (WEEE).
This symbol indicates that this product shall not be disposed with other household wastes at the end of its service life. Used device must be returned to official collection point for recycling of electrical electronic devices. To find these collection systems please contact to your local authorities or retailer where the product was purchased. Each household performs important role in recovering and recycling of old appliance. Appropriate disposal of used appliance helps prevent potential negative consequences for the environment and human health.

Compliance with RoHS Directive
The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

Package information
Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

DATA PROTECTION NOTICE
For the provision of the services agreed with the customer, we agree to comply without restriction with all stipulations of applicable data protection law, in line with agreed countries within which services to the customer will be delivered, as well as, where applicable, the EU General Data Protection Regulation (GDPR).
Generally, our data processing is to fulfil our obligation under contract with you and for product safety reasons, to safeguard your rights in connection with warranty and product registration questions. In some cases, but only if appropriate data protection is ensured, personal data might be transferred to recipients located outside of the European Economic Area.
Further information are provided on request. You can contact our Data Protection Officer via MideaDPO@midea.com. To exercise your rights such as right to object your personal date being processed for direct marketing purposes, please contact us via MideaDPO@midea.com. To find further information, please follow the QR Code.

DOC AND CERTIFICATIONS

Declaration of Conformity
Unique identification of this DoC： M7-001
We Midea Robozone Technology Co.,Ltd.
No.39 Caohu Avenue, Xiangcheng Economic Development Zone, Suzhou, Jiangsu, China responsibility that the product:

• product name ：Robot Vacuum Cleaner
• trade name ：Midea/eureka/Comfee
• type or model： M7, M7-A, M7 Pro, M7 Pro Antibacterial Mopping, Extrema, M7 Pro+, Atlas Orbit Pro, NER700, NER700 Pro, S8, NER800, S8+ to which this declaration relates is in conformity with the essential requirements and other relevant requirements of the Directive: 2014/53/EU 2011/65/EU (EC)No 1907/2006

The product is in conformity with the following standards and/or other normative documents:

• 2014/53/EU : EN 60335-2-2:2010 +A11:2012 + A1:2013
• EN 60335-1:2012+A11:2014+AC:2014+A13:2017+A1:2019+A14:2019+A2:2019
• EN 62311: 2008 EN 62233: 2008
• EN 301 489-1 V2.2.3 EN 301 489-17 V3.2.4 EN 55014-1:2014+A11:2020
• EN 55014-2: 2015
• EN IEC 61000-3-2: 2019 EN 61000-3-3:2013+A1: 2019 EN 300 328 V2.2.2
• 2011/65/EU : EN 62321-1:2013 EN 62321-2:2014 EN 62321-3-1:2014
• EN 62321-4:2014 EN 62321-5:2014 EN 62321-6:2015 EN 62321-7-1:2015
• EN 62321-7-2:2017 EN 62321-8:2017

Supplementary information:
Technical file held by: Midea Robozone Technology Co.,Ltd.

• Place and date of issue (of this DoC): CHINA 2021-7-30
• Signed by or for the manufacturer
• (Signature of authorized person)
• Name (in print):Shawn Yan
• Title:

CE
Midea hereby declares that the appliance with MSmartHome functionality meets the essential requirements and other relevant provisions of the Directive 2014/53/EU. A detailed RED Declaration of Conformity can be found online at www.midea.com among the additional documents on the product page for your appliance.

References

• Midea - Make yourself at Home - World's Number 1 Appliance Producer

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