AT T DLP73210 DECT 6.0 Cordless Telephone Answering System User Guide

June 13, 2024
AT&T

AT T - logo

Quick start guide
DLP73210/DLP73410/DLP73440/ DLP73510/DLP73540
DECT 6.0 cordless telephone/ answering system with
BLUETOOTH® wireless technology

DLP73210 DECT 6.0 Cordless Telephone Answering System

AT T DLP73210 DECT 6 0 Cordless Telephone Answering System
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Congratulations
on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information section on pages 1-3 of this manual.
Both the model and serial numbers of your AT&T product can be found on the bottom of the telephone base. Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.
For customer service, please visit our website at https://telephones.att.com or call 1 800-222-3111. In Canada, dial 1 866-288-4268.
Please refer to the online DLP73210/DLP73410/DLP73440/DLP73510/ DLP73540 DECT 6.0 cordless telephone/answering system with BLUETOOTH® wireless technology Complete user’s manual for a full set of installation and operation instructions at www.telephones.att.com/manuals.

Parts checklist

Your telephone package contains the following items.

AT T DLP73210 DECT 6 0 Cordless Telephone Answering System -
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Important safety information

This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.

Safety information

  •  Read and understand all instructions in the user’s manual. Observe all markings on the product.
  • Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
  • Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. In an inadequately ventilated environment, the user should not plug the phone into a power outlet, nor put a charged handset into the cradle where there are concentrations of flammable or flamesupporting gases. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
  • Do not use this product near water or when you are wet. For example, do not use it in a wet basement or shower, nor next to a swimming pool, bathtub, kitchen sink and laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquid, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.
  • Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion.
  • If this product does not operate normally, see the Troubleshooting section of the online Complete user’s manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty section (pages 33 – 35). Do not open this product except as directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.
  • Replace batteries, only as described in your user’s manual (Page 5). Do not burn or puncture batteries — they contain caustic chemicals.
  • This power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.
  • For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.

CAUTIONS:

CAUTION: To prevent risk of fire or battery explosion, replace with the correct battery type. Dispose of used batteries according to the instructions.

Especially about cordless telephones

  • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
  • Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.
  • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.
  • Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.
  • Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.

The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickelmetal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating  local retailer of replacement batteries or recycling center. You may call 1-800-8-BATTERY® for locations accepting spent Ni-MH batteries. The RBRC Seal and 1-800-8-BATTERY® are registered trademarks of Call2recycle, Inc.

Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients:

  • Should keep wireless telephones at least six inches from the pacemaker.
  •  Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
  • Should use the wireless telephone at the ear opposite the pacemaker.

WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.

ECO mode
This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation.

SAVE THESE INSTRUCTIONS

Install

Telephone base

AT T DLP73210 DECT 6 0 Cordless Telephone Answering System
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Notes:

  •  Plug one end of the telephone line cord into a telephone jack or a DSL filter.
  • If you have DSL high-speed Internet service, a DSL filter (not included) is required.

Charger

AT T DLP73210 DECT 6 0 Cordless Telephone Answering System
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Caution: Use only the power adapter(s) provided with this product. To obtain a replacement, visit our website at https://telephones.att.com or call 1 800-222-3111. In Canada, dial 1 866-288-4268.

Battery
Install the battery, as shown below.

AT T DLP73210 DECT 6 0 Cordless Telephone Answering System
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Charge your handset(s) before initial use. The battery is fully charged after 11 hours of continuous charging. The CHARGE light on the top of the handset is on during charging.

AT T DLP73210 DECT 6 0 Cordless Telephone Answering System
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Caution: Use only the supplied rechargeable battery or replacement battery (model BT162342/BT262342).

Handset overview

AT T DLP73210 DECT 6 0 Cordless Telephone Answering System
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Handset

1| CHARGE light|  Ì On when the handset is charging in the telephone base or charger.
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2| VOL DIR| • Press DIR to show directory entries when the handset is not in use.
• Press to scroll up while in menus.
• While entering names or numbers, press to move the cursor to the right.
• Press to increase the listening volume when on a call, or to increase the message playback volume.
VOL CID|  • Press CID to show caller ID log when the handset is not in use.
• Press to scroll down while in menus.
• While entering names or numbers, press to move the cursor to the left.
• Press to decrease the listening volume when on a call, or to decrease the message playback volume.
3| CELL| • Press to make or answer a cell call.
• During a cell call, press to answer an incoming cell call when you hear a call waiting alert.
• During message playback, press to call back the caller if the caller’s number is available.
4| HOME/ FLASH| • Press to make or answer a home call.
• During a call, press to answer an incoming home call when you receive a call waiting alert.
• During message playback, press to call back the caller if the caller’s number is available.
5| | • While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory.
• Press and hold to set or to dial your voicemail number.
6| TONE * /a>A| • Press to switch to tone dialing temporarily during a call if you have pulse service.
• While entering names, press to change the next letter to upper or lower case.
7| /SPEAKER| • Press to make or answer a home or cell call using the speakerphone.
• Press to switch between the speakerphone and the handset.
8| MUTE/ DELETE/ VOICE| • During a call, press to mute the microphone.
• When the handset is ringing, press to mute the ringer temporarily.
• While reviewing the caller ID log, the directory or the redial memory, press to delete an individual entry.
• While predialing, press to delete digits.
• During message or announcement playback, press to delete the playing message or the recorded announcement.
• When the handset is not in use, press to activate the voice-controlled application of connected cell phone.
9| MENU/ SELECT| • When the handset is not in use, press to show the menu.
• While in the menu, press to select an item or save an entry or setting.
10| CALL BLOCK| • Press to block the incoming call when the telephone is ringing.
• When on a call, press to block the call.
• When the handset is not in use, press to show the call block menu.
11| OFF/ CANCEL| • During a call, press to hang up.
• While in a menu, press to cancel an operation, back up to the previous menu, or exit the menu display; or press and hold this button to exit to idle mode.
• When the handset is ringing, press to mute the ringer temporarily.
• Press and hold while the telephone is not in use to erase the missed call indicator.

Handset / Telephone base overview

12| QUIET# (pound key)| • Press repeatedly to display other dialing options when reviewing a caller ID log entry.
•  Press and hold to enter the QUIET mode setting screen, or to deactivate QUIET mode.
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13| PTT (PUSH TO TALK)| • Press to initiate a one-to-one or one-to-group broadcast.
• Press and hold to broadcast to a group of system devices.
14| REDIAL/ PAUSE| • Press repeatedly to view the last 10 numbers dialed.
• While entering numbers, press and hold to insert a dialing pause.

AT T DLP73210 DECT 6 0 Cordless Telephone Answering System
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Telephone base

1| REDIAL/PAUSE| • Press repeatedly to view the last 10 numbers dialed.
• While entering numbers, press and hold to insert a dialing pause.
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2|  VOL | • Press to adjust the volume during message playback.
• Press to adjust the listening volume during a call.
• When the phone is not in use, press to adjust the telephone base ringer volume for all lines.
3| MUTE/VOICE| • During a call, press to mute the microphone.
• While the telephone base is ringing, press to silence the ringer temporarily.
• When the telephone is not in use, press to activate the voice-controlled application of connected cell phone.

Telephone base overview

4|
TONE * /a>A
QUIET#
(pound key)| • While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory.
•  Press and hold to set or to dial your voicemail number.
•  Press to switch to tone dialing temporarily during a call if you have pulse service.
•  While entering names, press to change the next letter to upper or lower case.
•  Press repeatedly to display other dialing options when reviewing a caller ID log entry.
•  Press and hold to enter the QUIET mode setting screen, or to deactivate QUIET mode.
---|---|---
5| ANS ON| •  Press to turn the answering system on or off.
6| FIND HS| • Press the button to page all system handsets.
7| Antenna|
8| X/DELETE
REPEAT
SKIP
PLAY/
STOP| • Press to delete the message currently playing.
•  When the phone is not in use, press twice to delete all previously reviewed messages.
•  While reviewing the redial list, directory, caller ID log, allow list, block list, or star name list, press to delete an individual entry.
•  While entering names or numbers, press to delete a digit or a character.
•  While predialing, press to delete a digits.
•  Press to repeat a message or press twice to play the previous message.
•  During message playback, press to skip to the next message.
•  Press to play messages.
• Press to stop message playback.
9| INT| •  Press to initiate an intercom conversation or transfer a call.
10| HOME| • Press to make or answer a home call.  Ì Flashes quickly when there is an incoming home call.
•  Flashes slowly when a home call is on hold.
11| CELL| •  Press to make or answer a cell call.
•  Flashes quickly when there is an incoming cell call.
•  Flashes slowly when a cell call is on hold.
12| CALL BLOCK| •  Press to block the incoming call when the telephone is ringing.
•   When on a call, press to block the call.
•  When the telephone base is not in use, press to show the call block menu.
13| CELL 1 Light| •  On when the telephone is paired and connected with a Bluetooth device.
•  Flashes alternately while pairing a Bluetooth device.
14| CELL 2/ Headset Light| •  On when the telephone is paired and connected with a Bluetooth device or headset.
• Flashes alternately while pairing a Bluetooth device or headset.
15| CANCEL
CID
MENU/SELECT
DIR
PTT/FLASH| • While in a menu, press to exit without making changes or press and hold to return to idle mode.
•  Press and hold while the telephone is not in use to erase the missed call indicator.
•  Press to scroll down while in a menu.
•  Press to review the caller ID log when the telephone is not in use.
•  While entering names or numbers, press to move the cursor to the left.
•  When the telephone base is not in use, press to show the menu.
•  While in the menu, press to confirm or save an entry or setting.
•   Press to scroll up while in a menu.
•  Press to show directory entries when the telephone is not in use.
• While entering names or numbers, press to move the cursor to the right.
•  Press to display the PTT menu to begin a PTT call.
•  Press and hold to begin a one-to-group broadcast when the telephone base is not in use.
•  During a call, press to answer an incoming home call when you receive a call waiting alert.

Initial basic settings

After you install your telephone or power returns following a power outage, the handset and telephone base will prompt you to set the date and time. To skip setting the date and time, press OFF/CANCEL on the handset or press CANCEL on the telephone base.
Voice guide to set Smart call blocker and answering system
After the date and time setting is done or skipped, the telephone base will prompt if you want to set Smart call blocker. Press MENU/SELECT to start the Smart call blocker setup via voice guide. To skip the setup, press CANCEL twice on the telephone base.
After the Smart call blocker setting is done or skipped, the telephone base will then prompt if you want to set up the answering system. Press MENU/SELECT to start the answering system setup via voice guide. To skip the setup, press CANCEL on the telephone base.
We recommend you program your telephone system before use. The following are a few examples of common features to set before using the telephone. Refer to the Handset and telephone base settings and Answering system settings in the Complete user’s manual for detailed instructions on setting all telephone features.
Date and time
Note:
Set the date/time before using the answering system.
Using a cordless handset or the telephone base:

  1. MENU -> > Set date/time -> SELECT.
  2. Enter the month (MM), day (DD) and year (YY) -> SELECT.
  3. Enter the hour (HH) and minute (MM).
  4. -> AM or PM -> SELECT.

Smart call blocker setup via voice guide
You can follow the voice guide to set up Smart call blocker.
Using the telephone base:

  1. CALL BLOCK.
  2. Voice guide -> SELECT.
  3. Press 1 if you want to screen home calls with telephone numbers that are not saved in your Directory, Allow list, or Star name list; or Press 2 if you do not want to screen calls, and want to allow all incoming calls to get through.

Basic answering system setup via voice guide
You can follow the voice guide to record your own announcement, set the number of rings and set the message alert tone.
Using the telephone base:

  1. Press MENU twice.
  2. Voice guide -> SELECT.

  3. Set up the answering system by inputting the designated numbers, as instructed.

Add a Bluetooth® cell phone/headset
Note: Your DLP73210/DLP73410/DLP73440/DLP73510/DLP73540 is compatible with Bluetooth version 2.0 or above devices.
To use a Bluetooth enabled cellular phone or headset with your telephone, you must first pair and connect your Bluetooth cellular phone or headset with the telephone base.
Bluetooth wireless technology operates within a short range (up to 30 feet). Keep the connected device within 15 feet of the telephone base for optimal performance.
To pair and connect a cell phone using the telephone base:

  1. MENU -> > Bluetooth -> SELECT.
  2. SELECT to select Add cellular.
  3. Press SELECT again to turn on the telephone base discoverable mode.
  4. Place the cell phone next to the telephone base. Turn on the Bluetooth feature of your cell phone and search for or add new advices. Once your cell phone finds your AT&T phone (AT&T DECT 6.0), press the appropriate key on your cell phone to continue the pairing process.

To pair and connect a headset using the telephone base:

  1. MENU -> > Bluetooth -> SELECT.
  2. Add headset -> SELECT.

  3. Set your headset to discoverable mode -> Press SELECT.

Record your own announcement
Your outgoing announcement plays when calls are answered by the answering system. You can use the preset announcement to answer calls, or replace it with your own recorded announcement.
Using a cordless handset:

  1. MENU -> -> Answering sys -> SELECT.
  2. SELECT to select Announcement.
  3. Press 7 to record.
  4. Speak towards the handset to record your announcement and press 5 to end recording and save it.

Using the telephone base:

  1. Press MENU twice.
  2. SELECT to select Announcement.
  3. SELECT to select Record annc.
  4. Speak towards the handset or the telephone base to record your announcement and press 5 to end recording and save it.

Number of rings
You can set the answering system to answer an incoming call after 2, 3, 4, 5, or 6 rings. You can also select toll saver. If you choose toll saver, the answering system answers a call after two rings when you have new messages, or after four rings when there are no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area.
Using a cordless handset or the telephone base:

  1. MENU -> -> Answering sys -> SELECT.
  2. -> Ans sys setup -> SELECT.
  3. -> # of rings -> SELECT.
  4. to choose among 2, 3, 4, 5, 6, or Toll saver -> SELECT.

Ringer volume
You can set the ringer volume level to one of the six levels, or turn the ringer offincoming home or cell calls.
Using a cordless handset or the telephone base:
Set ringer volume for incoming home calls:

  1. MENU -> -> Ringers -> SELECT.
  2. SELECT to select Home volume.
  3. to choose the desire level -> SELECT.

Set ringer volume for incoming cell calls:

  1. MENU -> -> Ringers -> SELECT.
  2. to to select Cell volume -> SELECT.
  3. to choose the desire level -> SELECT.

LCD language
Using a cordless handset or the telephone base:

  1. MENU -> -> Settings -> SELECT.
  2. SELECT again to select LCD language.
  3. to choose English, Français or Español -> SELECT.

Note: If you accidentally change the LCD language to French or Spanish, you can reset it back to English without going through the French or Spanish menus.

  • Press MENU on the handset in idle mode -> enter *364#; or
  • Press MENU on the base in idle mode -> enter 364#.

Operate

Operation Steps
Making a home or cell call Using a cordless handset:

Press HOME/FLASH or /SPEAKER -> Enter the telephone number.
Press CELL -> Enter the telephone number -> SELECT.
Using the telephone base:
Press HOME -> Enter the telephone number.
Press /CELL -> Enter the telephone number -> SELECT.
On-hook dialing (predialing)| Using a cordless handset:
Enter the telephone number ->
Press HOME/FLASH, CELL or /SPEAKER to call.
Using the telephone base:
Enter the telephone number -> Press HOME or /CELL to call.
Operation| Steps
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Answering a home or cell call| Using a cordless handset:
Press HOME/FLASH, CELL or /SPEAKER, or press any dialing keys (0-9 or TONE ).
Using the telephone base:
Press /HOME, /CELL or press any dialing keys (0-9 or TONE ).
Ending a call| Using a cordless handset:
Press OFF/CANCEL or return the handset to the telephone base or charger.
Using the telephone base: Press /HOME or /CELL.
Handset speakerphone| During a call, press /SPEAKER to switch between handsfree speakerphone and normal handset use.
Redial| Using a cordless handset:
Press REDIAL repeatedly to select the desired entry -> HOME/FLASH, CELL or /SPEAKER to call. Using the telephone base: Press REDIAL/PAUSE repeatedly to select the desired entry -> /HOME or /CELL to call.
Volume control| Using a cordless handset or the telephone base:
Press VOL to decrease or press VOL p to increase the listening volume during a call.
Call waiting (Requires subscription from telephone)| Press HOME/FLASH on the handset or PTT/FLASH on the telephone base to put current call on hold and to take the new call.

Directory

The directory can store up to 1,000 entries, which are shared by all system devices.

Operation Steps
Adding an entry in the directory Using a cordless handset:

1. MENU ->  -> Directory -> SELECT.
2. SELECT to select Add new entry.
3. Enter a telephone number up to 30 digits -> SELECT.
4. Enter a name up to 15 characters -> SELECT.
Using the telephone base:
1. MENU ->  -> Directory -> SELECT.
2.  -> Add new entry -> SELECT.
3. Enter a telephone number up to 30 digits -> SELECT.
4. Enter a name up to 15 characters -> SELECT.
Searching/dialing an entry| 1. Press DIR on the handset or telephone base in idle mode ->  to select the desired directory.
2. Press HOME/FLASH or /SPEAKER on the handset, or press /HOME on the telephone base to call using the home line.
-OR- Press CELL on the handset, or press /CELL on the telephone base to call using the cell line.

Download a cell phone directory
To download a cell phone directory using the telephone base:
Before downloading a directory, make sure the cell phone is paired, active, and connected to your DLP73210/DLP73410/DLP73440/DLP73510/DLP73540.

  1. MENU -> -> Bluetooth -> SELECT.
  2. -> Download dir -> SELECT.
  3. Press SELECT to start downloading.

Bluetooth

Connect to CellTM app
If you are using Bluetooth-enabled cell phones with Android® OS 2.3 or above, you may also download the Connect to Cell™ application (consists of Caller ID manager and Alerts manager) using the Google Play® Store app to extend the flexibility of your DLP73210/DLP73410/ DLP73440/DLP73510/DLP73540. Scan the QR code on the right to download the application.

https://vttqr.tv/?q=1AP01

Remote voice control
If you have connected a cell phone to the telephone system, you can activate the voice-controlled application (voice app) of the cell phone, such as Siri®, Google Now™ or S Voice®, using the handset or telephone base.
Compatibility:
The remote voice control feature works with:

Voice-controlled application Siri Google Now S Voice
Operation System (Versions supported) iOS (8 or above) Android (4 or above)

Android (4 or above)

Before using the remote voice control feature, make sure you checked the following:

  • Your cell phone is paired and connected to your telephone system via Bluetooth.
  • No Bluetooth applications are running in the background of your cell phone.
  • Keep your cell phone within 15 feet of the telephone base.
  • Do not lock up your cell phone’s screen or set passcode for activating the voice app.
  • Make sure you have turned on or logged in to the applications on your cell phone that you will be sending your voice commands, such as GPS, e-mail and social networking accounts.
  • Your cell phone’s data or Wi-Fi signal is in full strength and your cell phone can connect to the Internet.
  • Try to activate the voice app on your cell phone to ensure it is in place.

Android® and Google Play® are registered trademarks of Google Inc.
Connect to Cell TM is a trademark of Advanced American Telephones. Siri® is a registered trademark of Apple Inc. Google Now TM is a trademark of Google Inc.
S Voice® is a registered mark of Samsung Electronics Co., Ltd. IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
To activate remote voice control:
.

  1. Press VOICE. -OR- If you have two connected cell phones -> to select a device.
  2. When the telephone base or handset plays the confirmation tone, speak toward the telephone base or handset, and then wait for feedback. Make reply to the voice app’s feedback, if necessary.
  3. Press CANCEL to exit. Refer to the online Complete user’s manual for a list of troubleshooting tips on using Remote voice control feature.

Caller ID
This product supports caller ID services offered by most telephone service providers. The telephone stores caller ID information of the last 50 incoming calls in the telephone base. This information is common to all devices.
Caller ID announce
When this feature is on and you have an incoming call, the handset and/or base speaks “Call from…” and the name of the caller based on the directory or caller ID information.
You can turn this feature off for the base or each individual handset, or both.
Using a cordless handset or the telephone base:

  1. MENU -> -> Caller ID annc -> SELECT.
  2. to choose On or Off -> SELECT.

Review and dial a number in the call log

  1. Press CID on the handset or telephone base in idle mode -> to scroll through the list.
  2. Press HOME/FLASH or /SPEAKER on the handset or /HOME on the telephone base to dial with the home line. -OR- Press CELL on the handset, or press /CELL on the telephone base to dial with the cell line.

Erase missed calls indicator in the call log
When the screen shows XX Missed calls, scroll the call log one by one, or press and hold OFF/CANCEL on the handset or CANCEL on the telephone base in idle mode.
Smart call blocker
If you have subscribed to caller ID service, then you can use the Smart call blocker feature to screen incoming calls.
Note: The screening feature of Smart call blocker is applicable to incoming home calls only.
All incoming cell calls will get through and ring. If you want to block a cell call, add the number to the block list.
Turn Smart call blocker on or off
Smart call blocker is set to on, and to allow all incoming calls by default. To turn on or off Smart call blocker:

  1. CALL BLOCK.
  2. SELECT to choose SCB On/Off.
  3. to choose On or Off -> SELECT.

Notes:

  • Smart call blocker is on, once you install your telephone. It allows all incoming calls to get through and ring by default. You can change the Smart call blocker settings to screen incoming home calls from numbers or names that are not yet saved in your directory, allow list, block list, or star name list. You can easily add incoming phone numbers to your allow list and block list. This allows you to build up your lists of allowed and blocked numbers, and Smart call blocker will know how to deal with these calls when they come in again.
  • If you turn off Smart call blocker, all incoming calls will ring, including numbers saved in your block list.
  • When QUIET mode is on, and Smart call blocker is on and in screening mode, all screened home calls will be sent to the answering system after screening.

Call controls

Call categories Call control and options
Unwelcome calls  Numbers saved in block list.

calls from ringing through.
Welcome calls|  Numbers saved in allow list.
Numbers saved in directory.
Numbers not found in block list.
Caller ID names saved in star name list.| The telephone allows these calls to get through and ring.
Note: All incoming cell calls will get through and ring by default. If you want to block a cell call, add the number to the block list.

Smart call blocker

Call categories Call control and options
Unknown calls (for home calls only) • Calls without numbers  − Numbers that
are “out of area“ or set to “Private“. You can select one of the following

five profile options for handling all unknown home calls. Screen unknown The telephone plays the screening announcement, and then ask the caller to say his/her name before the call rings on your telephone. You can then answer the call, and hear the caller’s name announced. You can decide whether to accept or reject the call, or to forward the call to the answering system. Screen robot The telephone plays the screening announcement, and then ask the caller to press the pound key (#) before the call rings on your telephone. You can then answer the call.
Allow unknown (default settings) The telephone allows these calls to get through and ring. The caller’s number, even if it is available, will not be saved to the allow list. Unknown to answering system The telephone forwards these calls to the answering system without ringing.
Block unknown
The telephone rejects these calls with block announcement without ringing. The caller’s number, even if it’s available, will not be saved to the block list.
•  Uncategorized calls
− With absent caller ID number.
− Numbers not found in directory.
− Numbers not found in allow list.
− Numbers not found in block list.
− With caller ID names not found in star name list

  • Includes licenced Qaltel TM technology. Qaltel TM is a trademark of Truecall Group Limited.

Smart call blocker

Set up allow list, block list and star name list

Add numbers from caller ID log

Adding CID log entry to block list| 1. Press CID on the handset or telephone base -> .
2. Press SELECT when the desired entry appears.
3. or > To Block list -> SELECT.
4. Press SELECT twice.
---|---
Adding CID log entry to allow list| 1. Press CID on the handset or telephone base ->

2. Press SELECT when the desired entry appears.
3. or  -> To Allow list -> SELECT .
4. Press SELECT twice.

Adding CID log entry to star name list| 1. Press CID on the handset or telephone base ->
2.Press SELECT when the desired entry appears.
3. or -> To Star name list -> SELECT.
4.Press SELECT twice.

Add numbers manually

Adding a new number to the block list| 1. CALL BLOCK.
2. or -> Block list -> SELECT.
3. or > Add new entry -> SELECT.
4. Enter a telephone number up to 30 digits -> SELECT.
5. Enter a name up to 15 characters -> SELECT.
---|---
Adding a new number to the allow list| 1. CALL BLOCK.
2. or -> Allow list -> SELECT.
3. or -> Add new entry -> SELECT.
4. Enter a telephone number up to 30 digits -> SELECT.
5. Enter a name up to 15 characters -> SELECT.
Adding a new name to the star name list| 1. CALL BLOCK.
2. or -> Star name list -> SELECT.
3. or  -> Add new entry -> SELECT.
4. Enter a name up to 15 characters -> SELECT.

Smart call blocker

Set profile
There are five profile setting options, which allows you to quickly set up Smart call blocker.

Set profile Steps
Screen unknown Screen all unknown home calls 1. CALL BLOCK -> or -> Set

profile -> SELECT.
2. or  -> Screen unknown -> SELECT.
Screen robot Screen robocalls| 1. CALL BLOCK -> or  -> Set profile -> SELECT.
2. or -> Screen robot -> SELECT.
Allow unknown Block calls on the block list only (default
settings)| 1. CALL BLOCK -> or -> Set profile -> SELECT.
2. or -> Allow unknown -> SELECT.
UnknownToAns.S Forward all unknown home calls to the
answering system| 1. CALL BLOCK -> or -> Set profile -> SELECT.
2. or -> UnknownToAns.S -> SELECT.
Block unknown Block all unknown home calls| 1. CALL BLOCK -> or -> Set profile -> SELECT.
2. or -> Block unknown -> SELECT.

Add a screened number to the block list or allow list

If you select Screen unknown or Screen robot in Set profile, the telephone plays a screening announcement to the caller, and asks the caller to respond before the call rings through to you. After the caller responds, the telephone rings and you can then pick up the call. The telephone then asks whether you want to answer or reject the call, or to forward the call to the answering system. The telephone announces “To answer the call, press 1. To answer and always allow this number, press 2. To block this number, press 3. To send this call to the answering system, press 4. To repeat these options, press *”.

Smart call blocker

You can add a screened number to the block list or to the allow list.

Add current number to the allow list| Press 2 to answer the home call, and add the current number to the allow list.
---|---
Add current number to the block list| Press 3 to block the home call, and add the current number to the block list.

Notes

  • The screening feature of Smart call blocker is applicable to home calls only. All incoming cell calls will get through and ring.
  •  Unknown home calls without caller ID information will not have the option 2, “answer and always allow this number”, and option 3, “to block this number”. No number will be added to the allow list or block list for these calls.
  • If you do not want to take the call, press CANCEL to end the call.

Block the caller while on a call
When you are on a home or cell call and speaking to the caller, and you do not want to continue the call, you can end the call with block announcement and add the number to the block list.

  1. During a home or cell call, press CALL BLOCK.
  2. Press SELECT to end the call.

Notes

  • The allow list stores up to 200 entries, the block list stores up to 1,000 entries, and the star name list stores up to 10 names.
  • There are many organizations like schools, medical offices, and pharmacies that use robocalls to communicate important information to you. Robocall uses an autodialer to deliver pre-recorded messages. By entering the name of the organizations into the star name list, it ensures these calls will ring through when you only know the caller names but not their numbers.

Unblock a telephone number

If you have added a telephone number to the block list, you can unblock it.

  1. Press CALL BLOCK.
  2. or > Block list -> SELECT.
  3. Press SELECT to select Review.
  4. or to browse through the block entries.
  5.  When the desired entry displays, press DELETE, then press SELECT to confirm.

Answering system

About answering system and voicemail

Your telephone has separate indicators for two different types of voice messages:
those left on the built-in answering system and those left at your telephone service provider’s voicemail. To listen to messages recorded on the built-in answering system, refer to the Message playback section; to listen to voicemail, contact your telephone service provider for more information.

| Built-in answering system| Voicemail service
---|---|---
Supported by| Telephone system| Telephone service provider
Subscription| No| Yes
Fees| No| May apply
Answer incoming calls| After 3 rings by default.
It can be changed in the
handset or the telephone
base menu.| Usually after 2 rings.
It can be changed by
contacting your telephone
service provider.
Storage| Telephone base| Server or System
Display new messages| Handset and telephone base- XX New messages| Handset and telephone base
–  and New voicemail
Retrieve messages| Press  on the telephone base; OR Press MENU, and then
select Play messages on the handset; OR Access remotely with an
access code.| Press on the dialpad, and
enter an access number
from your telephone
service provider.

Answering system
Turn answering system on or off
The answering system must be turned on to answer and record messages.
Using a cordless handset:

  1.  MENU Answering sys -> SELECT.
  2. Answer on/off -> SELECT.
  3. to choose On or Off-> SELECT.

When the answering system is on, the handset shows ANS ON.

Using the telephone base:

  • Press /ANS ON to turn the answering system on or off. If the answering system is turned on, it announces, “Calls will be answered.” If the answering system is turned off, it announces, “Calls will not be answered.”

Message alert tone
When this feature is on, and there is at least one new message, the telephone base beeps every 10 seconds.

Using a cordless handset or the telephone base:

  1.  MENU  Answering sys -> SELECT.
  2. Ans sys setup -> SELECT.
  3.  Msg alert tone -> SELECT.
  4. to choose On or Off -> SELECT.

Call screening
Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, you hear the incoming message. While monitoring an incoming message, you can answer the call by pressing HOME/FLASH on the handset or /HOME on the telephone base.

Using a cordless handset or the telephone base:

  1.  MENU  Answering sys -> SELECT.
  2. Ans sys setup -> SELECT.
  3. SELECT to select Call screening.
  4. to choose On or Off -> SELECT.

Using the telephone base:

  • Press /PLAY/STOP when the telephone base is in idle mode.

Using a cordless handset:

  • Press MENU then SELECT when the handset is in idle mode.

Options during playback

Feature On the telephone base On a handset

Adjust playback to
volume| Press VOL | Press VOL  or VOL
Stop playback| Press PLAY/STOP| Press OFF/CANCEL
Skip to the next
message| Press /SKIP| Press 6
Repeat the message| Press /REPEAT| Press 4
Play the previous
message| Press /REPEAT twice| Press 4 twice
Delete the message| Press X/DELETE| Press MUTE/DELETE

For C-UL compliance
In compliance with the bilingual requirements for safety, caution, and warning arkings of Canadian Federal and Provincial/Territorial statutes and regulations, the French version of Important safety information is included.

FCC Part 68 and ACTA

This equipment complies with Part 68 of the FCC rules and with technical requirements  adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider.
This equipment must not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:

  •  Remain on the line and briefly explain the reason for the call before hanging up.
  • Perform such activities in off-peak hours, such as early morning or late evening.

Industry Canada
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
Privacy of communications may not be ensured when using this telephone.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN indicates the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five.
This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.
FCC Part 15

NOTE: This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  •  Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

WARNING: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian requirement: CAN ICES-3 (B)/NMB-3(B)

Limited warranty
The AT&T brand is used under license – any repair, replacement or warranty service, and all questions about this product should be directed to our website at https://telephones.att.com or call 1 800-222-3111. In Canada, dial 1 866-288-4268.

  1. What does this limited warranty cover?
    The manufacturer of this AT&T branded product warrants to the holder of a valid proof of purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects in material and  workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions.
    This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada.

  2. What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (“materially defective PRODUCT”)?
    During the limited warranty period, the manufacturer’s authorized service representative will repair or replace at the manufacturer’s option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will retain defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The manufacturer will return repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days.

  3. How long is the limited warranty period?
    The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer.

  4. What is not covered by this limited warranty?
    This limited warranty does not cover:
    • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or
    •  PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of the manufacturer; or
    •  PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or
    •  PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
    •  PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or
    •  PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or
    •  PRODUCT returned without valid proof of purchase (see item 6); or Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit.

  5. How do you get warranty service?
    To obtain warranty service, visit https://telephones.att.com or call 1 800-222-3111. In Canada, dial 1 866-288-4268.
    Note: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.
    Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty.

  6. What must you return with the PRODUCT to get warranty service?
    You must:
    a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and
    b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and
    c. Provide your name, complete and correct mailing address, and telephone number.

  7. Other limitations
    This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.
    State/Provincial Law rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.
    Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to one year from date of purchase. Some states/ provinces do not allow limitations on how long an implied warranty lasts, so the limitation mentioned above may not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the PRODUCT or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of  incidental or consequential damages, so the limitation or exclusion mentioned above may not apply to you.

Please retain your original sales receipt as proof of purchase.

Technical specifications

RF frequency band 1921.536MHz —1928.448MHz
Channels 5
Handset battery 2.4 VDC, AAA x 2, N -MH
Charger voltage (AC adapter output) 6VDC @400mA
Operating times* Talk time (handset): up to 10 hours Standby: up to 5 days
  • Operating times vary depending on your actual use and the age of the battery.
    Company: Advanced American Telephones
    Address: 9020 SW Washington Square Road – Ste 555 Tigard, OR 97223, United States.
    Phone: 1 800-222-3111 in the U.S. or 1 866-288-4268 in Canada
    Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license.
    The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to supply this product with an ENERGY STAR® qualified power adapter meeting the latest energy efficiency guidelines.
    The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.
    ©2020 Advanced American Telephones. All Rights Reserved.
    AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Siri® is a registered trademark of Apple Inc. Android® is a registered trademark of Google Inc. Connect to Cell™ is a trademark of Advanced American Telephones.Google Now™ is a trademark of Google Inc.
    IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
    Qaltel™ is a trademark of Truecall Group Limited.
    S Voice® is a registered mark of Samsung Electronics Co., Ltd.
    The RBRC Seal and 1-800-8-BATTERY® are registered trademarks of Call2recycle, Inc.
    Printed in China. Issue 2.1 AT&T 09/20.

References

Read User Manual Online (PDF format)

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