ieGeek ZS-GQ4 PTZ Outdoor Spotlight Camera User Manual

Stay protected, Stay private

Colorful Night Vision
PTZ Outdoor Security Camerahttp://qr.hotlnk.cn/url/79829725916
www.iegeek.com

Technical Support

If you need help, please contact ieGeek before returing your product. Most questions can be answered through our online support center at www.iegeek.com or our after-sale mailbox at [email protected]
Please read this manual thoroughly before using this wireless security camera. If you have any issues, please email your order number and the problem to our after-sale mailbox: [email protected]. Receiving your message, we will provide a fast solution in 24 hours

Warming Tip:

• Before connecting this camera to the WiFi, please ensure the Wi-Fi signal strength is to be over than 85%. If the camera is far away from the signal source, it won’t be connected successfully for the first time.
• This wireless camera supports events recording when Wi-Fi disconnected.

Camera Introduction

Reset Key| Press and hold RESET for 5 seconds to reset the device to factory setting. (You will hear tips if reset successfully)
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SD Card Slot| Support local SD card storage (up to 128G)
Lens| Support FHD resolution
Microphone| Capture sound for your videos
Working

Status Light

| Solid on red: Device is abnormal
Hashing red slowly: Ready for Wi-Fi connection
Flashing red quickly: W– Fi connecting
Solid on blue: Wi-Fi connected Successfully
Speaker| Two-way audio output

APP Installation and Account Registration

1. Download ‘CloudEdge’ APP
   Method 1: Download ‘CloudEdge’ APP from APP Store (i0S) or Google Play (Android);
   Method 2: Scan ‘CloudEdge’ APP QR code to download it.

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https://itunes.apple.com/app/id1294635090?mt=8| https://play.google.com/store/apps/details?id=com.cloudedge.smarteye

Tips: Please tum on 2 below permissions while using this APP for the first time

1.  Allow ‘CloudEdge’ APP to access mobile cellular data and wireless LAN o it will fail to add camera
2. Allow “CloudEdge’ APP to receive pushed messages or the phone will not receive alarm push when motion detection or audible alarm is triggered.

2. Register Account
New users need to register by email. The concrete steps are as following

1. Click “Register”;
2.  Follow the steps to complete the registration of the account;
3. Login

Note:

• When registering a new account, please choose the region which you are actually in and correct country code. (Different registered regions can’t share the camera.)
• Please choose to register by e-mail

How to Add the Camera to APP

Before Using:

1. Please insert the Micro SD card before power on, otherwise, the SD card cannot be detected
2. Put the camera and smart phone 1-3 ft (30-100 cm) away from the router to set Wi-Fi
3. Make sure that the camera is using 2.4GHz Wi-Fi.

1. Wi-Fi Connection Steps
2.  My camera fails to connect Wi-Fi ?
   1. Before adding a device, make sure that the device is in the state of slow flashing red light. If the: indicator status is abnormal, please restore the device to factory settings (long press and hold the device RESET button until you hear the ‘boogu’ sound)
   2. Please make sure the Wi-Fi the camera is connected to is 2.4GHz. In our experience, network connection is failed in most cases, which is caused by that users used 5GHz WIFI
   3. Make sure the password correction of the Wi-Fi. (Note: the password of the WiFi cannot include single quote, underiine, space and virgule (/).
   4. Check the number of devices your router connected. In general, the router has a connection limit. Once the devices that your router connected exceed their max limit numbers, other devices will not connect the router.
   5. Make sure the QR code on the phone screen is normal and the distance between the phone and the camera lens is 10-15¢m (3.9-5.9inch) during the scanning process.
   6. After checking the above information, if the camera cannot connect the Wi- Fi, please try to re-download the APP, reset the camera and restart the router, and then add the camera again.
   If you tried all steps, but stil had no luck, please message your order and problem to [email protected].

Mounting The Camera To The Wall

Note:
In order to obtain the best product performance and avoid unnecessary environmental
disturbances, please pay attention to the following during the installation process:

• Try to avoid installing the product on the side of a lively road. Frequent pedestrians and vehicles will keep waking up the camera, resulting in frequent alarm messages and extremely fast power consumption
• Do ot install the product very far from the router, the product needs a good WI-Fl signal to work properly.

Alert Settings

1. Motion Detection Settings
   Enter the application -“Settings™”Alert Settings™”Motion Detection” interface, you can adjust the motion detection settings.
   • Low belongs to the Low gear sensitivity, motion detection distance of 4-5 meters
   • Medium belongs to the Med gear sensitivity, motion detection distance of 5-8 meters.
   • High belongs to the High gear sensitivity, motion detection distance of 8-10 meters.

2. Noise Detection
   The sound and light alarm is only effective at night. When the sound and light alarm is turned on, you can choose “sound alarm”, “white light alarm”, “sound and light alarm” three modes.
   Note:
   If the night alarm is disabled, the camera will only record black and white video at night

Important Notes on Reducing False Alarms

• Do not face the camera towards any objects with bright lights, including sunshine, bright lamp lights, efc.
• Do not place the camera near any outlets, including the air conditioner vents, humidifier outlets, the heat transfer vents of projectors, etc.
•  Do not install the camera at places with strong wind
• Do not face the camera towards a mirror.
• Keep the camera at least 1 meter away from any wireless devices, including Wifi routers and phones in order to avoid wireless interference

FAQs

In the process of using this product, if you encounter the following problems, you can adjust the motion detection sensitivity to solve them

• If the phone receives alarm messages too frequentl, it is recommended to lower the motion detection level or set the alarm area.
•  If you find that there are no moving objects in the alarm picture that the phone frequently receives, it may be due to factors such as changes in light and shadow in the motion detection range, it is recommended to lower the motion detection level or set the alarm area

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by tuning the equipment off and on, the user is encouraged o try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
•  Increase the separation between the equipment and receiver.
•  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help.

Responsible for compliance could void the user’s authority to operate this equipment (Example- use only shielded interface cables when connecting to computer or peripheral devices)
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment
This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and,
(2) This device must accept any interference received, including interference that may cause undesired operation
FCC Radiation Exposure Statement
The equipment complies with FCC Radiation exposure limits set forth for uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
(FCCID : 2AT5D-ZS-GX5)

  Manufacturer: Shenzhen CTV video intelligence Co.,Ltd.
6F, P buil , Weikangde Industrial Park, Shangxue Hi-Tech
Park, BanTian Road, longgang District, Shenzhen, P.R China
  www.iegeek.com
  [email protected]

FCCID : 2AT5D-ZS-GX5
Made in China
Profva Gri Brehmetr.
56, 40230 Dusesekiort
Germany
Prolins Global LTD27 Old
Gloucester Street Londan,
WCIN SAX, UK

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