HIVE Cheap Smart Thermostat User Guide
- June 13, 2024
- HIVE
Table of Contents
HIVE Cheap Smart Thermostat
Welcome to Hive Active Heating
Hive Active Heating is the clever way to control your heating, and if you have a hot water tank, your hot water too. This guide tells you everything you need to know.
Hot tip: If you’ve bought Hive Active Heating, for help controlling your heating and hot water remotely visit hivehome.com
Getting started
How to change the temperature:
- Tap the up arrow to increase the target temperature
- Your heating will come on if the target temperature is above the actual temperature (you’ll see when the heating is on)
- Tap the down arrow to lower the target temperature
Heating
How to change mode:
Your thermostat has 4 heating modes Schedule, Manual, Boost and Off
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Tap any icon to wake up the thermostat
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Once the screen turns on press the Menu/Confirm icon
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Here you’ll see the different modes: Schedule, Manual, Boost and Off (if you have Heating & Hot Water, you will first be presented with a screen to Choose Function Heating Hot Water.
Use or to select the function and tap on Menu/Confirm to select) -
Select the mode you want by using the up or down arrow and tapping the Menu/Confirm icon to confirm selection
Schedule turns your heating on and off when you want it to and can be more energy efficient
Manual makes sure your home maintains a constant temperature
Boost increases your heating for a set amount of time chosen
Off leaves your heating in Frost Protection – so your heating will only come on if your home drops below 7°C. You’ll see on the screen to remind you that Frost Protection is enabled.
Setting up a heating schedule:
To set-up your heating schedule for the Hive Mini Thermostat, you will need to do so via the app.
To view our help article on setting up schedules for heating and hot water via
the Hive app, this can be found under the support section of our website, or
directly at the link below:
https://community.hivehome.com/s/article/How-do-1-set-up-heating-andhot-
water-schedules-using-the-Hive-app
Hot water
Hot water features are not shown on combi boilers (boilers without a separate hot water tank) as they automatically heat water when it’s needed.
How to turn your hot water on or off:
- Wake your thermostat by tapping any of the icons on the screen
- Once the screen turns on press the Menu/Confirm icon
- Use the Up or Down icon to choose between Heating & Hot Water function, then tap Menu/Confirm to select Hot Water
- Choose between On, Schedule, Boost or Off using the Up or Down icons
- Tap Menu/Confirm to confirm
Hot tip: If you only want hot water at certain times of the day, using Schedule mode could be more energy efficient.
Setting up a new hot water schedule:
To set-up your Hot Water schedule for the Hive Mini Thermostat, you will need to do so via the app.
To view our help article on setting up schedules for heating and hot water via
the Hive app, this can be found under the support section of our website, or
directly at the link below:
https://communityhivehome.com/s/article/How-do-1-set-up-heating-andhot-water-
schedules-using-the-Hive-app
Hive Multizone
Multizone lets you control up to six existing plumbed heating zones in your home. Each zone needs its own Hive thermostat and receiver.
If you are a Hive Multizone customer, to change the zone name of each
thermostat log in to the Hive app or online dashboard and select Manage
Devices.
Troubleshooting
A red battery symbol means your batteries need to be replaced with four new AAA batteries.
How to change the batteries:
- Pull the front of the Thermostat away from the backplate
- Lift your thermostat off the hooks that hold it against the wall and turn it over to access the batteries
- Simply pop the batteries out and put the new ones in
- Re-hook the top of your thermostat and then press the bottom until it clicks to secure it to the wall
No signal
If this message shows along with this symbol – it means your thermostat and receiver aren’t communicating.
For more information visit hivehome.com/support or get in touch with the Hive team by going to hivehome.com/contact- us
Hot tip : Even without a signal you can still manually switch your heating and hot water on and off by pressing the buttons on the Hive receiver (usually beside your boiler) when its ‘Status’ light is red.
Icons you might see on your thermostat
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Hot Water mode on
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Heating mode on
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Actual temperature Actual
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Down button
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Menu button
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Up button
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Frost protection
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Target temperature **Target
**
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Boost mode on
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Boosting to target for duration **Boost 22° 01:24
**
- Boosting has ended **Boosting stopped
**
Can we help?
You can view our handy how-to-use videos along with hints and tips at hivehome.com/support
If for any reason you need to return your Hive Active Heating, simply return your box and its contents to the retailer. Any return is subject to the retailer’s refund policy so please don’t forget to check the retailer’s refund policy too.
To avoid environmental and health problems due to hazardous substances in electrical and electronic goods, appliances marked with a crossed out wheeled bin should not be placed into your household rubbish bin. Instead, when they are unable to be re-used, they should be recycled. Your local authority will be able to advise you on the location of the nearest recycling centre that is authorised to accept this type of waste. Please recycle responsibly.
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