BERTAZZONI MAS304INMNEV Freestanding Induction Instruction Manual
- June 13, 2024
- Bertazzoni
Table of Contents
- BERTAZZONI MAS304INMNEV Freestanding Induction
- PRECAUTIONS
- BEFORE INSTALLATION
- SPECIFICATIONS
- CLEARANCE DIMENSIONS
- INSTALLATION REQUIREMENTS
- ELECTRICAL CONNECTION
- WIRING DIAGRAM
- INSTALLATION
- CHILD SAFETY
- INDUCTION COOKTOP
- ELECTRIC CONVECTION OVEN
- BOTTOM BAKE
- CONVECTION
- SIMPLE MAINTENANCE
- TROUBLESHOOTING
- LIMITED WARRANTY
- CONTACT
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
BERTAZZONI MAS304INMNEV Freestanding Induction
FROM THE DESK OF OUR PRESIDENT
- Dear new owner of a Bertazzoni appliance,
- I want to thank you for choosing one of our beautiful products for your home.
- My family started manufacturing kitchen appliances in Italy in 1882, building a reputation for quality of engineering and passion for good food.
- Today, our products stand out because of their unique blend of authentic Italian design and superior appliance technology. It is our mission to make products that function perfectly and bring joy to their owners.
- By making beautiful products we respond to our customers’ flair for good design. By making them versatile and easy-to-use, cooking with Bertazzoni becomes a real pleasure.
- This manual will help you learn to use and care for your Bertazzoni appliance in the safest and most effective way, so that it can give you the highest satisfaction for years to come.
Enjoy!
USER MANUAL VALIDITY
The following manual is valid for all the product codes mentioned below:
- MAS304INMNEV
- MAS304INMBIV
- MAS304INMXV
- PRO304INMXV
PRECAUTIONS
WARNINGS
To ensure proper and safe operation, the appliance must be properly installed and grounded by a qualified technician. DO NOT attempt to adjust, repair, service, or replace any part of your appliance unless it is specifically recommended in this manual. All other servicing should be referred to a qualified servicer.
FOR THE INSTALLER: Before installing the Bertazzoni appliance, please read these instructions carefully. This appliance shall be installed in accordance with the manufacturer’s installation instructions.
IMPORTANT
Leave these instructions with the owner, who should save them for the local
inspector’s use and for future reference. DO NOT remove permanently affixed
labels, warnings, or plates from product. This may void the warranty.
Installation must conform with all local codes.
This range is NOT designed for installation in manufactured (mobile) homes or
recreational park trailers.
DO NOT install this range outdoors.
This appliance must be properly grounded. Grounding reduces the risk of
electric shock by providing a safe pathway for electric current in the event
of a short circuit.
WARNING
To avoid risk of property damage, personal injury or death; follow the
information in this manual exactly to prevent a fire or explosion.
NOTE
Installation and service must be performed by a qualified installer, service
agency or the gas supplier.
DANGER ELECTRIC SHOCK HAZARD!!!
To avoid risk of electrical shock, personal injury or death, verify that the
appliance has been properly grounded in accordance with local codes or in
absence of codes, with the National Electrical Code (NEC). ANSI/NFPA 70 –
latest edition.
WARNING
Warning-tipping hazard
- A child or adult can tip over the range and be killed.
- Install the anti-tip device to the structure and/or the range. Verify the anti-tip device has been properly installed and engaged.
Engage the range to the anti-tip device by anti-tip brackets or anti-tip chain (see installing the anti-tip device chapter). Ensure the anti-tip device is re-engaged when the range is moved. Re-engage the anti-tip device if the range is moved. Do not operate the range without the anti-tip device in place and engaged. See anti-tip device installation instructions for details. Failure to do so can result in death or serious burns to children or adults. DO NOT lift the range by the oven door’s handle, as this may damage the door hinges and cause the door to fit incorrectly.
WARNINGS
- DO NOT lift the appliance by the range’s control panel.
- The unit is heavy and should be handled accordingly. Proper safety equipment such as gloves and adequate manpower of at least two people must be used in moving the range to avoid injury and to avoid damage to the unit or the floor. Rings watches, and any other loose items that may damage the unit or otherwise might become entangled with the unit should be removed.
- Hidden surfaces may have sharp edges. Use caution when reaching behind or under appliances.
- DO NOT use a hand truck or appliance dolly on the back or front of the unit. Handle from the side only.
WARNING
Cancer and Reproductive Harm —
www.P65Warnings.ca.gov.
DATA RATING LABEL
The data rating label shows the model and serial number of the range. It is
located under the control panel and in the last page of this manual.
BEFORE INSTALLATION
- This appliance shall only be installed by an authorized professional.
- This appliance shall be installed in accordance with the manufacturer’s installation instructions.
- This appliance must be installed in accordance with the norms & standards of the country where it will be installed.
- The appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical Code, ANSI/NFPA 70.
All openings and holes in the wall and floor, back, and under the appliance shall be sealed before installation of the appliance.
ROOM VENTILATION
An exhaust fan may be used with the appliance; in each case, it shall be
installed in conformity with the appropriate national and local standards.
Exhaust hood operation may affect other vented appliances; in each case it
shall be installed in conformity with the appropriate national and local
standards.
WARNING
This appliance should not be installed with a ventilation system that directs
air in a downward direction toward the range. This type of ventilation system
may cause ignition and combustion problems with the appliance resulting in
personal injury, property damage, or unintended operation. Ventilating systems
that direct the air upwards do not have any restriction.
Do not use aerosol sprays in the vicinity of this appliance while it is in operation.
VENTILATION PREPARATION
This range will best perform when installed with Bertazzoni exhaust hoods.
These hoods have been designed to work in conjunction with the Bertazzoni
range and have the same finish for a perfect look.
Before installation of the exhaust hood, consult local or regional building
and installation codes for additional specific clearance requirements. Refer
to the range hood installation instructions provided by the manufacturer for
additional information.
SELECT HOOD AND BLOWER MODELS
- For wall installations, the hood should be equal or larger width than the range. Where space permits, a hood larger than the range may be desirable for improved ventilation performance.
- For island installations, the hood width should overhang the range by a minimum of 3″ (76 mm) on each side.
HOOD PLACEMENT
- For the best removal of smoke and odors, the lower edge of the hood should be installed between 25 1/2″ (65 cm) and 31 1/2″ (80 cm) above the range cooking surface.
- If the hood contains any combustible materials (i. e. a wood covering), it must be installed at a minimum of 36″(914 mm) above the cooking surface.
CONSIDER MAKE-UP AIR
Due to the high volume of ventilation air, a source of outside replacement air
is recommended. This is particularly important for tightly sealed and
insulated homes. A qualified heating and ventilating contractor should be
consulted.
SPECIFICATIONS
CLEARANCE DIMENSIONS
INSTALLATION ADJACENT TO KITCHEN CABINETS
This range may be installed directly adjacent to existing countertop high
cabinets (36″ or 91.5 cm from the floor).
For the best look, the worktop should be level with the cabinet countertop.
This can be accomplished by raising the unit using the adjustment spindles on
the legs.
CAUTION
The range CANNOT be installed directly adjacent to kitchen walls, tall
cabinets, tall appliances, or other vertical surfaces above 36″ (91.4 cm)
high. The minimum side clearance in such cases is 6″ (15.2 cm).
Wall cabinets with minimum side clearance must be installed 18″ (45.7 cm) above the countertop with countertop height between 35 ½″ (90.2 cm) and 37 ¼″(94.6 cm). The maximum depth of wall cabinets above the range shall be 13″ (33.0 cm).
CABINET
- A 30″(76.2 cm)
- B 36″ (91.5 cm) hood with combustible materials
- C 13″ (33.0 cm)
- D 18″ (45.7 cm)
- E 35″ 1/2 (90.2 cm) / 37″ ¼ (94.6 cm)
- F 6″ (15.2 cm)
If installing the toe-kick, verify that the sum of the cutout areas equals the recommended ventilation (L) 30″ area 40 ½ sq. inches (25840 mm2).
METAL HOOD
- A 30″(76.2 cm)
- B 25 1/2″(65 cm) and 31 1/2″ (80 cm)
- C 13″ (33.0 cm)
- D 18″ (45.7 cm)
- E 35″ 1/2 (90.2 cm) / 37″ 1/4 (94.6 cm)
- F 6″ (15.2 cm)
- G 12″(30.50 cm)
- H 1″ 9/16 (4 cm)
The shaded area behind the range indicates minimum clearance to combustible
surfaces, combustible materials cannot be located within this area. 12″ (305
mm) min. to combustible surface with Flush Island Trim.
For Flush Island installations, the counter surface should have a cantilever
edge meeting the back section of the Flush Island Trim accessory. As defined
in the “National Fuel Gas Code” (ANSI Z223.1, Current Edition).
INSTALLATION REQUIREMENTS
ELECTRICAL
A properly-grounded horizontally- mounted electrical receptacle should be
installed no higher than 3″ (7.6 cm) above the floor, no less than 2″ (5 cm),
and no more than 8″ (20.3 cm) from the left side (facing product).
Check all local code requirements.
installation area for the connection
ELECTRICAL CONNECTION
WARNING
- ELECTRICAL SHOCK HAZARD
- Disconnect electrical power at the circuit breaker box or fuse box before installing the appliance.
- Provide appropriate ground for the appliance.
- Use copper conductors only.
- Failure to follow these instructions could result in serious injury or death
ELECTRICAL GROUNDING
This appliance is equipped with a three-prong plug for your protection
against shock hazards and should be plugged directly into a properly grounded
socket. Do not cut or remove the grounding prong from this plug
CAUTION
Label all wires prior to disconnecting when servicing controls. Wiring errors
can cause improper and dangerous operations. Verify proper operation after
servicing
The appliance shall be connected to a single-phase electric line rated at 120/208Vac or 120/240Vac and 60Hz frequency.
Install a suitable electric power supply receptacle connection type NEMA 14-50R able to support a load of at least 30 A (per line) according to local code requirements. For four or three wires power supply connection system see diagram below.
Check your local code for which of the options below should be used in grounding the receptacle power supply connections.
FOUR WIRES CONNECTION
- Connect the L1 receptacle terminal to the incoming BLACK electrical supply wire (L1-hot wire)
- Connect the L2 receptacle terminal to the incoming RED electrical supply wire (L2-hot wire)
- Connect the NEUTRAL receptacle terminal to the incoming NEUTRAL (WHITE) electrical supply wire
- Connect the GROUND receptacle terminal to the incoming GROUND (GREEN) electrical supply wire.
DO NOT USE EXTENSION CORDS WITH THIS APPLIANCE AS IT MAY RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER TYPE of PERSONAL INJURY.
The appliance is equipped at the factory with an electric supply cord set 4 wires type with ring terminals (L1, L2, N, Ground) suitable for range use UL/CSA listed type SRDT/DRT 2x6AWG (L1, L2)+2x8AWG (N, G) rated 300V, 40 or 50A with fused plug type NEMA 14-50P; cable length 1.5 m.; in case the supply cord set must be replaced, it shall be replaced with an identical set having the same technical specs and following carefully the instructions and diagrams below:
WIRING DIAGRAM
The electric wiring diagrams and schematics are attached behind the range, and should not be removed except by a service technician, then replaced after service
DFM
INSTALLATION
APPLIANCE INSTALLATION
UNPACKING THE RANGE
- Remove all packing materials from the shipping pallet but leave the adhesive-backed foam layer over brushed metal surfaces to protect it from scratches until the range is installed in its final position. Only the film on the side panels should be removed before inserting the range between the cabinets.
- Examine the appliance after unpacking it. In the event of transport damage, do not plug it. Take pictures of the damage and report it immediately to the freight forwarder.
- Remove the oven door(s). This will reduce the weight of the range.
- The grates, griddle plates, burner caps, and oven racks should be removed to facilitate handling.
- Before moving the range, protect the floor to prevent damage.
REMOVING THE OVEN DOOR
Prepare the door for removal. Flip up the locking clamps on each door hinge.
Slowly shut the door until the protruding clamps stop the movement. Pull the
oven door upwards and remove it. Do not lift or carry the oven door by its
handle! This may damage the hinges.
INSTALLING THE LEGS
- Bertazzoni ranges must be used only with the legs properly installed.
- Four height-adjustable legs are supplied with the range in the polystyrene container situated over the appliance.
- Before installing the legs, position the appliance near its final location as the legs are not suitable for moving the appliance over long distances. After unpacking the range, raise it enough to insert the legs in the appropriate receptacles situated on the lower part of the appliance.
- Lower the range gently to keep any undue strain from legs and mounting hardware. If possible use a pallet or lift jack instead of tilting the unit.
- Adjust leg height to the desired level by twisting the inside portion of the leg assembly until the proper height is reached. Check with a level that the cooktop is perfectly level.
INSTALLING THE WORKTOP FRONT GUARD
To increase the clearance between the front edge of the worktop and the
burners, it is possible to install a front guard for the worktop.
- To install the front guard, locate the two fixing holes on the end of the front guard.
- Locate the two fixing holes on the bottom facet of the worktop.
- Fix the front guard with its two screws
INSTALLING THE ISLAND TRIM
- The island trim must be installed prior to operation of the appliance for appropriate ventilation of the oven compartment.
- The island trim is only placed on the cooktop, remove all tape and packaging before installing it.
INSTALLING BACKYARD (OPTIONAL)
- The backyard must be installed prior to the operation of the appliance for appropriate ventilation of the oven compartment.
- The backyard is optional contact your dealer to buy it.
ANTI-TIP BRACKETS
The anti-tip bracket shipped with the range must be properly secured to the
rear wall as shown in the picture below.
The height of the bracket from the floor must be determined after the range
legs have been adjusted to the desired height and after the range has been
levelled.
- Measure the distance from the floor to the bottom of the anti-tip bracket receptacle on the back of the appliance.
- Position the anti-tip brackets on the wall at the desired height plus 1/8″ (0.32 cm). The brackets must be placed at 2″5/16 (6.0 cm) from the side of the range.
- Secure the brackets to the wall with appropriate hardware.
- Slide the range against the wall until the brackets are fully inserted into their receptacles on the back of the range.
ANTI/TILT CHAIN
The anti-tilt chain shall be installed on the right or left side alternatively
according below instructions. The chain shall be hand-pulled and fixed to open
the hook through the closed ring.
Disengage the chain prior to moving the appliance for service.
CAUTION
Once servicing operations have been completed the anti-tilt devices (brackets
and chain) shall be re-engaged according above instructions/installations.
- A CLOSED RING
- B OPEN HOOK
INSTALLATION CHECKLIST
A qualified installer should carry out the following checks:
- Range mounted on its legs
- Island trim or Backguard attached according to instruction
- Anti-tip device properly installed
- Clearance to cabinet surfaces as manufacturer’s guideline
FINAL PREPARATION
- Before using the oven, remove any protective wrap from the stainless steel.
- All stainless steel body parts should be wiped with hot, soapy water and with a liquid stainless steel cleanser.
- If buildup occurs, do not use steel wool, abrasive cloths, cleaners, or powders!
- If it is necessary to scrape stainless steel to remove encrusted materials, soak with hot, wet cloths to loosen the material, then use a wood or nylon scraper.
- Do not use a metal knife, spatula, or any other metal tool to scrape stainless steel! Scratches are almost impossible to remove.
- Before using the oven for food preparation, wash the cavity thoroughly with a warm soap and water solution to remove film residues and any dust or debris from installation, then rinse and wiped dry.
CAUTION
When using the oven for the first time it should be operated for 15-30 minutes
at a temperature of about 500℉/260℃ (main oven) or 440℉/227℃ (auxiliary oven)
without cooking anything inside in order to eliminate any moisture and odors
from the internal insulation.
BERTAZZONI SERVICE
- Bertazzoni is committed to providing the best customer and product service. We have a dedicated team of trained professionals to answer your needs.
- If you own a Bertazzoni appliance and need service in the
- US or Canada please use the following contact information: aftersaleservice@bertazzoni.com
- Telephone – Monday through Friday, 7.30 am to 7.30 pm EST (except US public holidays).
If located in the USA: 866 905 0010
https://us.bertazzoni.com/more/support
If located in CANADA: 800 561 7265
https://ca.bertazzoni.com/more/support
Make sure to keep the following information on hand. Our customer service team will require it to open a service ticket or troubleshoot.
- Purchase Date
- Model*
- Serial Number /Production Date*
- Can be found on the data plate
WARNINGS
Warning and Important Safety Instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur. Common sense, caution, and care must be exercised when installing, maintaining, or operating the appliance.
Read and follow all instructions before using this appliance to prevent the potential risk of fire, electric shock, personal injury or damage to the appliance as a result of improper usage of the appliance. Use appliance only for its intended purpose as described in this manual.
Save this Manual for local electrical inspector’s use. Read and save these instructions for future reference. Observe all governing codes, ordinances and regulations
WARNING
To avoid the risk of property damage, personal injury, or death; follow the
information in this manual exactly to prevent a fire or explosion. DO NOT
store or use gasoline or other flammable vapors and liquids near by this or
any appliance.
What to do if you smell gas:
Do not light any appliance. Do not touch any electrical switch. Do not use any
phone in your building. Immediately call your gas supplier from a neighbor’s
phone. Follow the gas supplier’s instructions. If you cannot reach your gas
supplier, call the fire department.
NOTE
Installation and service must be performed by a qualified installer, service
agency or the gas supplier
In Massachusetts
All gas products must be installed by a “Massachusetts-licensed plumber or
gas fitter. A “T” handle type manual gas valve must be installed in the gas
line connected to this appliance
To ensure proper and safe operation: The appliance must be properly installed and grounded by a qualified technician. DO NOT attempt to adjust, repair, service, or replace any part of your appliance unless it is specifically recommended in this manual. All other servicing should be referred to a qualified servicer. Have the installer show you the location of the gas shut- off valve and how to shut it off in an emergency.
A certified technician is required for any adjustments or conversions to Natural or LP gas.
TO PREVENT FIRE OR SMOKE DAMAGE
- Be sure all packing materials are removed from the appliance before operating it.
- Never let clothing, potholders, or other flammable materials come in contact with or too close to any element, top burner or burner grate until it has cooled.
- If the appliance is installed near a window, proper precautions should be taken to prevent curtains from blowing over burners.
- Never leave any items on the cooktop. The hot air from the vent may ignite flammable items and may increase pressure in closed containers which may cause them to burst.
- Many aerosol-type spray cans are EXPLOSIVE when exposed to heat and may be highly flammable. Avoid their use or storage near an appliance.
IN CASE OF FIRE
Turn off the appliance and ventilation hood to avoid spreading the flame.
Extinguish the flame then turn on the hood to remove smoke and odor.
- Cooktop: Smother fire or flame in a pan with a lid or cookie sheet.
- NEVER pick up or move a flaming pan.
- Oven: Smother fire or flame by closing the oven door.
- DO NOT use water on grease fires. Use baking soda, a dry chemical or foam-type extinguisher to smother fire or flame, if available, a multipurpose dry chemical or foam type extinguisher.
CHILD SAFETY
- NEVER leave children alone or unsupervised near the appliance when it is in use or is still hot.
- NEVER allow children to sit or stand on any part of the appliance as they could be injured or burned.
CAUTION
Do not store items of interest to children in cabinets above the range or in
the backyard of the range. Children climbing on the range to reach those items
could be seriously injured
COOKING SAFETY
- Once the unit has been installed as outlined in the Installation Instructions, it is important that the fresh air supply is not obstructed. The use of a gas cooking appliance results in the production of heat and moisture in the room in which it is installed.
- Ensure that the kitchen is well-ventilated. Keep natural venting holes open or install a mechanical ventilation device. Prolonged or intensive use of the appliance may call for additional (such as opening a window) or more effective ventilation (such as increasing the level of mechanical ventilation if present).
- NEVER use aluminum foil to cover oven racks or oven bottoms. This could result in a risk of electric shock, fire, or damage to the appliance. Use foil only as directed in this guide.
- To eliminate the hazard of reaching over hot surface burners, cabinet storage should not be provided directly above a unit. Temperatures may be unsafe for some items, such as volatile liquids, cleaners, or aerosol sprays.
- ALWAYS place a pan on a surface burner before turning it on. Be sure you know which knob controls which surface burner. Make sure the correct burner is turned on and that the burner has ignited. When cooking is completed, turn the burner off before removing the pan to prevent exposure to the burner flame.
- ALWAYS adjust the surface burner flame so that it does not extend beyond the bottom edge of the pan. An excessive flame is hazardous, wastes energy, and may damage the appliance, pan, or cabinets above the appliance. This is based on safety considerations.
- NEVER leave a surface cooking operation unattended especially when using a high heat setting or when deep fat frying. Boilovers cause smoking and greasy spillovers may ignite. Clean up greasy spills as soon as possible. DO NOT use high heat for extended cooking operations.
- DO NOT heat unopened food containers, build-up of pressure may cause the container to explode and result in injury.
- ALWAYS let quantities of hot fat used for deep fat frying cool before attempting to move or handle.
- NEVER wear garments made of flammable material or loose-fitting or long-sleeved apparel while cooking. Clothing may ignite or catch utensil handles. DO NOT drape towels or materials on oven door handles. These items could ignite and cause burns.
- ALWAYS place oven racks in the desired positions while the oven is cool. Slide the oven rack out to add or remove food, using dry, sturdy potholders.
- ALWAYS avoid reaching into the oven to add or remove food. If a rack must be moved while hot, use a dry potholder.
- ALWAYS turn the oven off at the end of cooking.
- Use care when opening the oven door. Let hot air or steam escape before moving or replacing food.
- DO NOT cook directly on the oven bottom. This could result in damage to your appliance. Always use the oven racks when cooking in the oven.
Do not connect any appliances to the plugs above or near to the induction cooktop; connection cable insulation can melt if in contact with heat, and this may result in an injury and a property damage.
RECOMMENDED UTENSILS
- Use pans with flat bottoms and handles that are easily grasped and stay cool. Avoid using unstable, warped, easily tipped, or loose-handled pans. Also avoid using pans, especially small pans, with heavy handles as they could be unstable and easily tip. Pans that are heavy to move when filled with food may also be hazardous.
- Be sure the utensil is large enough to properly contain food and avoid boilovers. Pan size is particularly important in deep-fat frying. Be sure the pan will accommodate the volume of food that is to be added as well as the bubble action of fat.
- To minimize burns, ignition of flammable materials, and spillage due to unintentional contact with the utensil, DO NOT extend handles over adjacent surface burners. ALWAYS turn pan handles toward the side or back of the appliance, not out into the room where they are easily hit or reached by small children.
- NEVER let a pan boil dry as this could damage the utensil and the appliance.
- Follow the manufacturer’s directions when using oven cooking bags.
- Only certain types of glass, glass/ceramic, ceramic, or glazed utensils are suitable for range top surface or oven usage without breaking due to the sudden change in temperature. Follow the manufacturer’s instructions when using glass.
INDUCTION COOKING SURFACES
- Surface areas on or adjacent to the unit may be hot enough to cause burns. Do not touch the cooking area as long as the light indicating residual heat on the glass-ceramic cooktop area, is “on”; this indicates that the temperature in the relative area is still high.
- DO NOT COOK ON BROKEN COOKING SURFACE – If the cooking surface breaks, cleaning solutions and spillovers may penetrate the broken cooking surface and create a risk of electric shock. Contact a qualified technician immediately.
- Keep a close eye on children because they are unlikely to see the residual heat warning lights. The cooking zones are still very hot for some time after use, even if they are switched off. Make sure that children never touch them.
- NEVER use aluminum foil to hold the food while cooking on a glass-ceramic cooktop area.
- Never place the pan with bottoms that are not perfectly flat and smooth on the cooktop area.
- If you drop a heavy pot on your cooktop area it will not break. On the contrary, if a hard object, such as the salt shaker or the spice bottle strikes the edge or the corner of the cooktop area, the cooktop area may break.
- Never use the glass-ceramic cooktop area as a support surface.
- Only use cleaning products made specifically for ceramic glass cooking surfaces.
- Metal items such as cutlery or lids must never be placed on the surface of the cooktop area since they may become hot.
RADIO INTERFERENCE – INDUCTION RANGES
This unit generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this unit does
cause harmful interference to radio or television reception, which can be
determined by turning the unit off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna
- Increase the distance between the unit and receiver
- Connect the unit into an outlet on a circuit different from that to which the receiver is connected.
OVEN HEATING ELEMENTS
- NEVER touch oven bake and broil burner areas or interior surfaces of the oven.
- Bake and broil burners may be hot even though they are dark in color. Areas near burners and interior surfaces of an oven may become hot enough to cause burns.
- During and after use, DO NOT touch or let clothing or other flammable materials contact heating elements, areas near elements, or interior surfaces of oven until they have had sufficient time to cool. Other surfaces of the oven may become hot enough to cause burns, such as the oven vent opening, the surface near the vent opening, and the oven door window.
CLEANING SAFETY
- Turn off all controls and wait for appliance parts to cool before touching or cleaning them. DO NOT touch the burner grates or surrounding areas until they have had sufficient time to cool.
- Clean the range with caution. Avoid steam burns; DO NOT use a wet sponge or cloth to clean the range while it is hot. Some cleaners produce noxious fumes if applied to a hot surface. Follow directions provided by the cleaner manufacturer.
- DO NOT clean, rub, damage, move or remove the door gasket. It is essential for a good seal during baking. If the gasket becomes worn or excessively soiled with food particles, replace gasket to assure a tight seal.
POWER FAILURE WARNING
Due to safety considerations and the possibility of personal injury in
attempting to light and extinguish the oven burners, the grill and the oven
burner should not be used during a power failure. The oven control knob should
always remain in the “OFF” position during a power failure.
NEVER use appliance as a space heater to heat or warm a room to prevent potential hazard to the user and damage to the appliance. Also, DO NOT use the rangetop or oven as a storage area for food or cooking utensils.
ELECTRICAL SHOCK HAZARD
- Make sure all controls are OFF and oven is COOL before cleaning. Failure to do so can result in burns or electrical shock.
- DO NOT touch a hot oven light bulb with a damp cloth as the bulb could break. Should the bulb break, disconnect power to the appliance before removing bulb to avoid electrical shock.
WARNING
NEVER cover any slots, holes or passages in the oven bottom or cover an entire
rack with materials such as aluminum foil. Doing so blocks air flow through
the oven and may cause carbon monoxide poisoning. Aluminum foil linings may
also trap heat, causing a fire hazard.
BURN HAZARD
The oven door, especially the glass, can get hot. DO NOT touch the oven door
glass!
WARNING-TIPPING HAZARD
Children and adults can tip over the range if it has not been secured. This
may lead to fatal injuries.
- To reduce the risk of the appliance tipping, it must be secured and connected using the anti-tip device according to the installation instructions. Re-engage the anti-tip device if the range is moved.
- Do not operate the range without the anti-tip device in place and engaged. Do not use the range if the anti-tip device has not been properly installed and engaged. See installation instructions for details.
Failure to observe the information contained in the installation instructions can lead to serious or fatal injuries for children and adults.
WARNING
Cancer and Reproductive Harm:
www.P65Warnings.ca.gov
WORKTOP AND KNOBS LAYOUT
Heating element
- 1 Oven functions selector
- 2 Oven thermostat
- 3 Left front induction element
- 4 Left rear induction element
- 5 Right front induction element
- 6 Right rear induction element
INDUCTION COOKTOP
COOKING WITH INDUCTION
Underneath each cooking zone, there is a coil called an inductor. The inductor
generates a variable magnetic field using electric power. When a pan is placed
inside this magnetic field, the high-frequency current radiates directly to
the bottom of the pan and produces the heat needed to cook.
After use the display can show the symbol H if there is residual heat. The
symbol H goes out when the temperature drops to below about 140℉/60℃.
TURNING ON THE INDUCTION ELEMENT
The symbol above each knob indicates which element that knob controls. The
operation power is regulated through the knob and is shown by a display on the
cooktop surface. To turn on the heating zone, press in the control knob (Fig.
24 ) and turn it clockwise. Settings range from a minimum of 1 to a maximum of
9.
USING SPECIAL FUNCTIONS
HEATING ACCELERATOR MODE
The Heating Accelerator mode allows each zone to be operated at peak power for
a time proportional to the heating power selected.
- Turn the knob anti-clockwise, select setting “A” and then release. The letter A will appear on the display on the cooktop area
- After 3 seconds, you may select the heating setting of your choice. Once a setting between 1 and 9 has been selected, A and the chosen setting will flashing sequence on the display.
While the heating accelerator is in operation, the heating level can be increased at any time. The “full power” time will be modified accordingly. If the power is reduced by turning the knob anticlockwise, option “A” is automatically
deactivated.
POWER MODE
The power mode allows the user to operate each heating zone continuously at the maximum power for a time of no more than 10 minutes. This mode can be used to bring a large amount of water to the boil in a hurry, or to turn up the heat under meat.
- Turn the knob clockwise and set heating level to 9, then use the knob to set the “P” position and release it.
- The symbol P will appear on the corresponding zone display.
- After 10 minutes, the power will be reduced automatically to 9 and the P will disappear.
The power mode can be turned off at any time by reducing the heating level. If a pan is removed from the cooking zone while the power function is on, the function is switched off.
HOLDING MODE
- The holding mode keeps the temperature of the bottoms of pans at about 160℉/70℃. This allows foods to be heated gently and kept hot with optimal energy consumption.
- Holding mode can be kept in operation for up to 2 hours.
- The holding mode is and is indicated by the relevant symbol on the cooking zones.
BRIDGE MODE
The bridge mode allows to use the 2 right-side cooking zones as a single cooking zone. Power Mode is not allowed when the zones are operated in Bridge mode.
- Rotate both knobs, rear right and front right, at the same time in the “P” position and keep the knobs in that position.
- The symbol will blink in the display, and then return to the power level.
- To control the bridge power level, use the knob 4 (front right zone). If you turn knob 3 (rear right zone) the display shows a horizontal segment and the bridge function ends.
CHILD LOCK FUNCTION
- When not in use, the cooktop area can be “locked out” to prevent children from accidentally switching it on. With the cooking zones off, turn the knobs of zones 1 and 2 to the left simultaneously until L appears on the power display, and then release the knobs.
- To deactivate it, repeat the same procedure: the cooking zone displays will stop displaying the L, indicating that the cooking zone LOCK has been deactivated
INDUCTION COOKTOP
PAN DETECTION
- Each cooking zone is equipped with a “pan detection” device, which ensures that cooking cannot start unless a suitable pan is present on the cooking zone and properly positioned.
- If the user attempts to switch on the cooking zone with the pan not positioned properly or with a pan which is not of suitable material, the symbol will appear a few seconds after the zone is switched on to warn the user that an error has been made.
RESIDUAL HEAT
Each cooking zone is equipped with a device which warns of residual heat. After any cooking zone is switched off, a flashing H may appear on the display, warning that the cooking zone is still very hot.
Cooking can be restarted while the H is flashing.
SUITABLE INDUCTION COOKWARE
- Induction technology requires iron or magnetic steel cookware in order to generate the magnetic field necessary for the heating process.
- Cookware made of glass, porcelain, ceramic, or aluminum will not work on an induction cooktop. Pots made of glass, porcelain, and ceramic are not suitable. Pots made with steel, aluminum, or copper without magnetic bottoms will also not work.
- Most suitable pans are marked for use with induction. To check whether a pan is suitable, simply place a magnet close to its bottom: if the magnet sticks to the bottom of the pan, the pan is suitable for induction cooking. If you don’t have a magnet handy, place a small of water in the pan, place the pan on any cooking zone, and switch it on. If the symbol appears on the display, the pan is not suitable.
- Use only vessels specially designed for induction cooking, with thick, completely flat bottoms. If these are not available, the pans used must not have a round (concave or convex) bottom.
- Pans that are not completely flat and have a recessed bottom leave an air gap between the pot and the cooktop, which during operation can reach high temperatures that can damage the glass top and the inductors below the glass. The pans must have a certain minimum diameter to ensure optimal operation. Pans larger than the cooking zones can also,: make sure that the bottom of the pan does not touch other cooking zones and that it is always centered over the inductor
NOISE DURING OPERATION
- A pulsating humming or buzzing sound during operation is normal, and can vary in intensity with different types of cookware.
- It is normal to hear a fan noise after switching the induction hob off.
INDUCTION DIMENSION
RECOMMENDATIONS
- Always place your pan in such a way that its center is aligned with the center of the element.
- Pick up your cookware when moving them around. Do not slide them and avoid excessive rubbing of the top, as this may leave scratches on the glass surface.
- Never leave an empty pot/pan on an induction heating element, even when the element is turned OFF.
- Only use maximum power for boiling and frying.
- Avoid preheating your non-stick pans (e.g. g. with Teflon coating) at maximum heat.
- Avoid storing solids and heavy items in the cabinets above your cooktop. They may accidentally be dropped and damage the glass top.
- Place extra care to avoid spilling sugar or sweet mixtures onto the cooktop area during cooking, and avoid materials or substances that might melt (plastic or aluminum foil) on it. If this occurs, turn the heating off immediately and clean with the scraper supplied while the cooking zone is still warm. If the ceramic cooktop area is not cleaned immediately, residues may form which may not be removed once the cooktop area has cooled.
ELECTRIC CONVECTION OVEN
CAUTION
When using the oven for the first time it should be operated for 15-30 minutes
at a temperature of about 500℉/260℃ without cooking anything inside in order
to eliminate any moisture and odors from the internal insulation
SHELVES POSITIONS
Shelves are mounted on the appropriate guides situated on the sides of the
oven compartment. Insert the shelf between the top and bottom guide in any of
the 7 positions indicated.
COOLING FAN
- The oven is equipped with a cooling system which operates during cooking.
- Air flow between the control panel and door allows the controls to be kept at a usable temperature.
- The cooling system turns on and off automatically (it is normal for this to continue running after the oven is switched off)
PREHEATING THE OVEN
Most cooking times in recipes are intended for a preheated oven and require
that the oven already be at the set temperature before placing food in the
oven. Preheating time depends on the temperature setting and the number of
racks in the oven.
USING THE OVEN
- Place the rack in the desired position and shut the door.
- Select the oven function with the dedicated function knob. The light in the cavity will turn on.
- Set the desired temperature with the dedicated selector knob.
The oven will start PRE-HEATING in a few seconds showing the progress in the gauge. The end of pre-heating will be confirmed with a tone. Place the food in the oven when the desired temperature has been reached
OVEN COOKING MODES
The oven is equipped with 4 heating elements, used alone or in combination to create different cooking modes:
- Upper bake element
- Lower bake element
- Broil element
- Convection element.
The temperature setting and cooking times can vary slightly from one oven to another. It is possible that recipes and cooking times need to be adjusted accordingly.
PRE-HEAT
Use this setting for fast pre-heating the oven. This function provides the
most efficient and fastest way to preheat the cavity. The preheat function is
unsuitable for use as a cooking function.
BAKE
The heat from upper and lower elements.
Use this setting for baking, roasting, and casseroles on a single rack.
- Standard bake: level 3 or 4.
- Taller items: level 3.
- Pies: level 2 or 3 to ensure the bottom of the crust is done without over-browning the top.
- Large cuts of meat or poultry: level 2.
BOTTOM BAKE
The heat from the lower element only.
- Use this setting at low temperatures for slow-cooking casseroles, and custards, or for warming plates. Use at high temperatures for cooking sweet and savory pastry tarts.
- Use at high temperatures for cooking sweet and savory pastry tarts.
- Use the same rack position as BAKE mode.
UPPER BAKE
Heat from the upper element only.
Use this setting for browning and reheating dishes such as lasagne, moussaka,
and cauliflower cheese.
The up-bake mode is best for baking on one rack.
- Standard bake, level 3 or 4
- Tall items, level 3
- Pies, level 4 or 5 to ensure the top of the crust is done without over-browning the bottom
BROIL
Heat from the broil element only.
The BROIL setting creates intense heat from the top of the cavity. The broil
mode is effective when food is placed on upper racks.
- Beef steaks, ground meat patties, and lamb chops 1 inch or less: level 6.
- Meat 1 inch or more thick, fish, poultry, pork chops, ham steaks 1 inch or more: level 5.
- Browning food: level 6 (no longer than 15 mins). CONVECTION BROIL The heat from the broil element and air flow convection with a fan.
Use this setting for browning and cooking evenly food on all sides, including the bottom. Also recommended for food that is too delicate to turn over such as fish. The fan circulates hot air around the food helping to cook it all the way through. The degree of browning on each side might be different.
The conv broil mode must be used on one rack,
- sausages, and chicken portions: level 5 or 6
- foods with high water content such as bacon and chops: level 5 or 6 (door closed 400℉).
CONVECTION BAKE
- The heat from the upper and lower bake elements and air flow convection with a fan.
- Use this setting to bake and roast different foods at the same time with no taste transfer. The fan circulates the hot air around the oven for uniform cooking of larger quantities of food. Use for roasting vegetables, meat and poultry, or baked fish. This function is the best one for cooking frozen products and breaded/battered chicken or fish. It may be used for cakes, cookies, biscuits and other foods on multiple racks.
- Use the same rack position as BAKE. When using 2 racks, use levels 3 and 5.
CONVECTION
The heat from the convection element and airflow convection with fan.
Use this mode for most recipes being careful at calibrating the time. Less
time is usually required to reach the desired result when using convection.
The temperature is kept uniform throughout the oven, which is particularly
suitable for baking on several levels or for batch cooking.
- Single rack: use the same rack position as bake
- 2 racks: use levels 3 and 5
- 3 racks : use levels 2, 4, and 6.
PIZZA
- The heat from the lower bake element and circular element and airflow convection with a fan.
- Use for cooking pizza, pastry, or flat breads to get a perfectly cooked base.
- Use level 3 or level 2 to ensure the bottom of the crust is done.
SPECIAL FUNCTIONS
LIGHT
Use this function to light the oven when the oven is off (for example to clean
the oven). Turn the function knob to ‘bake’. DO NOT turn on Oven Temperature
Control Knob.
PROOFING
The proof feature maintains the warmth, needed for proofing yeast. It is best
to start with a cool oven when using the proofing function. Turn the function
knob to ‘light’. DO NOT turn on Oven Temperature Control Knob. Do not open the
oven door unnecessarily.
CONVECTION DEFROST
Air is circulated by the airflow fans. The fan accelerates the natural
defrosting of food without heat. DO NOT leave defrosted food in the oven for
more than two hours. Place the frozen food on a baking sheet. Turn the
function knob to ‘CONV’. DO NOT turn on Oven Temperature Control Knob.
CONDENSATION
It is normal for a certain amount of moisture to evaporate from the food
during any cooking process. The amount depends on the moisture content of the
food. The moisture will condense on any surface cooler than the inside of the
oven, such as the control panel.
USING ALUMINUM FOIL IN THE OVE N
Foil can be used to cover food in the oven but this should not come into close
proximity with the oven elements. The foil should not be used to line the oven
cavity or grill pan. This can cause overheating, buckling and cracking of the
enamel surfaces.
GETTING THE BEST RESULTS
- Minimize opening and closing the oven door during operation.
- Use the rack position recommended by the recipe and fine-tune with personal experience.
- Use the bakeware recommended in the recipe.
- Store the broiler pan(s) outside the oven. An extra pan without food will impact browning and cooking.
- For tender, golden brown crusts, use light non-stick/anodized or shiny metal pans.
- For brown crisp crusts, use dark non-stick/anodized or dark, dull metal pans or glass bakeware. These may require lowering the bake temperature to 25℉ (14℃).
- Allow at least 1″ (25.4 mm) of space between the pans and the oven walls so heat can circulate around each pan.
- To keep the oven as clean as possible, cook meat on a pan and not directly on the racks.
- Cooking will continue with residual heat. remove the dish from the oven immediately to avoid overcooking.
OVEN COOKING RECOMMENDATIONS
BROILING RECOMMENDATION
TROUBLESHOOTING COMMON PROBLEMS WITH OVEN COOKING
OVEN TEMPERATURE GAUGE
The oven temperature gauge measures the temperature in the oven cavity, and
provides an useful indication of when the cavity is adequately pre-heated and
actual baking or roasting may start. The temperature ranges on the dial are:
- BAKE 300-400℉
- ROAST 425-500℉
It is normal that you may see fluctuations in the needle as the oven cycles
ELECTRIC CONVECTION OVEN
TELESCOPIC GLIDES
The telescopic glides fit any shelf level and work with the wire shelves
provided as standard equipment.
FITTING THE GLIDES
- Locate the two spring clips at the front and back of the glides.
- Locate the pin on the glide that indicates the back.
- Choose the right level and position the telescopic glide near the upper wire.
- Insert the rear spring clip on the glide.
- Gently insert the front spring clip on the glide.
- Pull and push each glide to ensure the correct installation and smooth operation.
- Extract both glides to the fully extended position and place the shelf over them, making sure it is accurately placed between the rear pin and the front pin.
REMOVING THE GLIDES
- Locate the two spring clips at the front and back of the glide.
- Gently pull down the front spring clip.
- Pull the glide away from the oven side – be careful not to strain the clip.
- Repeat steps 2 – 3 on rear spring clip to remove glide.
KEEPING YOUR BERTAZZONI CLEAN
BURN HAZARD
Make sure the heating elements are turned off and allowed to cool completely
before any cleaning and/or maintenance operation.
THINGS TO AVOID
- Do not use a steam cleaner to clean the range: the steam could reach electrical components and cause a short.
- Do not spray liquids such as cleaning agents into the openings on the bottom and top of the oven cavity.
- All surfaces can discolor or be damaged if unsuitable cleaning agents are used. The front of the oven, in particular, will be damaged by oven cleaners and descalers. All surfaces are susceptible to scratching. Scratches on glass surfaces may cause a breakage. Immediately remove any residues by using suitable cleaning products.
- The heating elements in the oven do not require cleaning. The elements burn off any residue when the oven is in use.
CLEANING STAINLESS STEEL
All stainless steel parts should be wiped with hot water and soap solution at
the end of each cycle. Wipe up spills and boilovers immediately. Use suitable,
non-abrasive stainless cleaning products when water and soap solutions do not
do the job. DO NOT use steel wool, abrasive cloths, cleansers, or powders. If
necessary, scrape stainless steel to remove encrusted materials, soak the area
with hot towels to soften the residue, then use a wooden or nylon spatula or
scraper. DO NOT use a metal knife, spatula, or any other metal tool to scrape
stainless steel. DO NOT permit citrus or tomato juice to remain on the
stainless steel surface, as citric acid will permanently discolor stainless
steel.
CLEANING PAINTED SURFACES
Clean with a soft cloth, warm water, and non-abrasive dishwashing liquid.
Whilst still damp, polish dry with a clean soft cloth.
CLEANING GLASS SURFACES
Clean with cleaning detergent and warm water. Glass cleaner can be used to
remove fingerprints. If using glass cleaner containing ammonia, make sure that
it does not drip on the exterior door surface.
CLEANING THE INDUCTION COOKTOP
Allow the glass to cool down until the residual heat indicator is off before
cleaning. Never use scouring powders or paste, metal scourers, oven cleaners
or any abrasive cleaning products on the hotplate. Clean spillovers before
using the cooktop again. For light cleaning, wipe with a soft cloth, warm
water, and dishwashing liquid. For a streak-free finish, polish dry with a
microfiber cloth. For more stubborn marks and to condition the surface, use a
good quality cooktop cleaner/conditioner, following the manufacturer’s
instructions. For spillages with high sugar content such as jam, or the
accidental melting of plastic or alloy materials, turn off the heating zone
and remove the spillage immediately.
Use caution because the heating area may be very hot.
CLEANING THE BROILER PAN
Clean with detergent and hot water. For stubborn spots, use a soap-filled
steel wool pad.
The porcelain enamel finish is acid-resistant, but not acid-proof. Acidic
foods, such as citrus juices, tomatoes, rhubarb, vinegar, alcohol, or milk,
should be wiped up and not allowed to bake on the porcelain during the next
use.
CLEANING THE OVEN CAVITY
- Always allow the oven interior to cool before cleaning.
- Do not allow vinegar, wine, coffee, milk, salt water or fruit juices to remain in contact with enameled surfaces for prolonged periods as they may stain or discolor the surface.
- Never use sharp utensils to remove stains as this could scratch the surface.
- Never use steam cleaners on the oven interiors as steam may damage electronic parts.
- For light cleaning, wipe with a soft cloth, using warm water and washing up liquid. For heavier residues, use a cream cleaner and a nylon scourer.
- Oven cleaning products can be used according to the manufacturer’s directions but care should be taken that they do not come in contact with any stainless steel, chrome, painted or alloy parts of the range or the door seals and elements.
CLEANING OVEN RACKS AND SUPPORTS
Clean with detergent and hot water. Stubborn spots can be scoured with a soap-
filled steel wool pad.
SIMPLE MAINTENANCE
Keeping appliance area clear and free from combustible materials, gasoline,
and other flammable vapors or liquids.
Not obstructing the flow of combustion and ventilation air. These simple tasks
can be performed by the owner. For any other maintenance task, we recommend
employing a trained service technician. Please call our toll-free line to
identify service technicians in your area:
If located in the USA 866 905 0010
https://us.bertazzoni.com/more/support
If located in CANADA 800 561 7265
https://ca.bertazzoni.com/more/support
REPLACING OVEN LIGHTS
WARNING: Electric shock hazard!
Disconnect the electric power at the main fuse or circuit breaker before
replacing bulb. DO NOT touch bulb with bare hands. Clean off any signs of oil
from the bulb and handle with a soft cloth.
SIDE OVEN LIGHT
Bulb type: halogen G9 120 V, 40 W
- Make sure the heating elements are turned off and allowed to cool completely. Disconnect the appliance from the power supply. Remove the oven rack if it interferes with the light housing.
- Slide the tip of a flat screw driver between the glass cover and the lamp housing. Gently twist the screw driver tip to loosen the glass lens cover, holding it in place with your fingers to prevent it from falling and breaking.
- Remove the glass lens cover and then remove the halogen bulb.
- Place a new halogen bulb in its slot. DO NOT touch the bulb with bare hands.
- Press the glass cover back into place and replace the oven rack.
- Reconnect the oven to the electrical supply.
TOP OVEN LIGHT
Bulb type: halogen G9 120 V, 40 W
- Make sure the heating elements are turned off and allowed to cool completely. Disconnect the appliance from the power supply.
- Unscrew the glass cover and remove the halogen bulb.
- Place a new halogen bulb in its slot. DO NOT touch the bulb with bare hands.
- Screw the glass cover back in place.
- Reconnect the oven to the electrical supply.
TROUBLESHOOTING
Here are answer to common problems you may experience. You are also welcome to call our toll free Customer Service line to troubleshoot any issue with your Bertazzoni.
If located in the USA 866 905 0010
https://us.bertazzoni.com/more/support
If located in CANADA 800 561 7265
https://ca.bertazzoni.com/more/support
THE OVEN WILL NOT OPERATE
Is there power to the range? Check the switch fuse or circuit breaker.
THE CONTROL KNOBS ARE GETTING TOO HOT
Are you cooking with the oven door open? Keep the oven door shut when not in
use or when grilling/broiling.
A CONTROL KNOB IS LOOSE ON ITS SHAFT
The knob retaining spring clip may have been damaged. Call our service
department for advice and a replacement if necessary.
FOOD IS COOKING TOO QUICKLY
Are you using a convection mode?
When using a fan-assisted oven cooking mode, it is recommended to reduce the
cooking temperature by 70℉(20℃) compared to conventional cooking.
FOOD IS NOT COOKING EVENLY
Are you cooking large amounts of food or are you using large bakeware?
Air needs to circulate through the oven for even cooking. Remove the grill pan
from the oven when not in use and always allow a gap on all four sides of
dishes. You may need to turn your bakeware during the cooking cycle. Oversized
baking sheets, roasting pans and cakeware will act as a baffle and prevent hot
air from moving evenly around the cavity. Choose cooking equipment that allows
a minimum of 1 inch (2.5 cm) space on all sides to allow the free movement of
heat inside the cavity.
GRILLING IN THE OVEN IS SLOW
Have you selected the correct function?
CONDENSATION FORMS IN THE OVEN
- Have you pre-heated the oven?
- Condensation is less likely to form when the oven or grill is pre-heated before use.
SMOKE IS GENERATED IN THE OVEN
Have you selected the right cooking temperature? Are you cooking food with
high fat? Do you rarely use the grill? Have you cooked fat under the grill?
Does the oven interior need to be cleaned? Remember to reduce the oven
temperature by 70℉ (20℃) if using a fan function with a recipe designed for
conventional cooking. Use high-sided dishes to contain fats and splashes.
Leave the grill on for a few minutes after grilling or roasting to burn off
fat deposits from the oven roof. Oven surfaces should be cleaned regularly to
prevent build-up of cooking residues. Please kindly register on our website
www.bertazzoni.com to validate your new product
warranty and help us to assist you better in case of any inconvenience.
LIMITED WARRANTY
TWO-YEAR LIMITED WARRANTY STATEMENT
WHAT THIS LIMITED WARRANTY COVERS
- The Warranty coverage provided by Bertazzoni SpA (“Bertazzoni”) in this statement applies exclusively to the original Bertazzoni appliance (“Product”) sold to the consumer (“Purchaser”) by an authorized
- Bertazzoni dealer/distributor/retailer, purchased and installed in the United States, District of Columbia, or Canada, and which has always remained within the country of original purchase (United States, District of Columbia, or Canada).
- The warranty coverage is activated on the date of original retail purchase of the Product and has a duration of two (2) years.
Warranty coverage is non-transferable
- In the event parts are replaced or the entire product is replaced, the replacement Product (or parts) shall assume the remaining original Warranty activated with the original retail purchase document. This
- Warranty shall not be extended with respect to such replacement.
- Bertazzoni SpA will repair or replace any component/part which fails or proves defective due to materials and/or workmanship within 2 years from the date of original retail purchase and under conditions of normal residential, non-commercial use. Repair or replacement shall be free of charge, including labor at standard rates and shipping expenses. Purchaser is responsible for making the Product reasonably accessible for servicing. Repair service must be performed by a Bertazzoni Authorized Service company during normal working hours. Labor performed at overtime or premium rates shall not be covered by the Warranty.
IMPORTANT: Retain proof of original purchase to establish the warranty period.
Bertazzoni’s liability on any claim of any kind, with respect to the goods and/or services provided, shall in no event exceed the value of the goods or service or part thereof which gives origin to the claim.
30-Day Cosmetic warranty
Inspection of the product must be made by the Purchaser at time of delivery.
Bertazzoni warrants that the Product is free from manufacturing defects in
materials and workmanship for a period of thirty (30) days from the date of
original retail purchase of the Product.
This coverage includes:
- Paint blemishes
- Chips
- Macroscopic finish defects. Cosmetic warranty does NOT cover:
- issues resulting from incorrect transport, handling and/or installation (i. e: dents, broken, bent or deformed structures or components, broken glass components)
- slight color variations in painted/enameled components
- differences caused by natural or artificial lighting, location or other similar factors
- stains/corrosion/discoloration caused by external substances and/or environmental factors
- labor costs, display, floor, B-stock, out-of-box, “as is” appliances and demo units.
GLASS PROTECTION POLICY
- This warranty covers range oven door glass breakage for the following duration:
- EXTERNAL & MIDDLE GLASSES: 90 days after the original purchase date.
- INNER GLASS: 180 days after the original purchase date.
HOW TO OBTAIN SERVICING
- To receive warranty servicing, the Purchaser must contact Bertazzoni Service to determine the problem and correct service procedures.
- The model number, serial number, and date of original retail purchase will be requested.
IMPORTANT
Retain proof of original purchase to establish the warranty period.
If located in the USA 866 905 0010
https://us.bertazzoni.com/more/support
If located in CANADA 866 561 7265
https://ca.bertazzoni.com/more/support
TWO-YEAR LIMITED WARRANTY STATEMENT
WARRANTY EXCLUSIONS – WHAT IS NOT COVERED
- Use of the Product in any non-residential, commercial application.
- Use of the Product for anything other than its intended purpose.
- Repair service provided by a party other than a Bertazzoni-authorized service agency.
- Damage or repair service to correct servicing provided by an unauthorized agency or the use of unauthorized parts.
- Installation not in accordance with local/state/city/county fire codes, electrical codes, gas codes, plumbing codes, building codes, regulations, or laws.
- Defects or damage due to improper storage of the Product.
- Defects or damage or missing parts on products sold out of the original factory packaging or from displays.
- Service calls or repairs to correct the incorrect installation of the product and/or related accessories.
- Replacement of parts/service calls to connect, convert, or otherwise repair the electrical wiring and/or gas line to properly use the Product.
- Replacement of parts/service calls to provide instructions and training on the use of the Product.
- Replacement of parts/service calls to correct issues due to product usage in a manner other than what is normal and customary for residential use.
- Replacement of parts/service calls due to wear and tear such as gaskets, knobs, pan supports, shelving, cutlery baskets, buttons, touch displays, and scratched or broken ceramic glass tops.
- Replacement of parts/service calls for lack of/improper maintenance such as but not limited to: residue build-up, stains, scratches, discoloration, and corrosion.
- Replacement of glass components and light bulbs if a claim arises after 30 days from the original retail purchase date.
- Defects and damages arising from accidents, alteration, misuse, abuse, improper installation.
- Defects and damages arising from transport, logistics, and handling of the Product. Inspection of the Product must be made at the time of delivery. Any issues from handling, transport or logistics must be notified to the vending dealer/delivery company after receipt and inspection.
- Defects and damage arising from external forces beyond the control of Bertazzoni SpA, including, but not limited to: wind, rain, sand, fires, floods, mudslides, freezing temperatures, excessive moisture or extended exposure to humidity, power surges, lightning, structural failures surrounding the appliance and other acts of God.
- Products with altered/damaged/tampered serial numbers.
- Water line connection must be done by a trained and licensed professional. Issues due to incorrect water line connections such as, but not limited to, leakage and water damage to flooring and/or cabinetry, are not considered a Product issue and are not covered under the manufacturer warranty.
In no case shall Bertazzoni be held liable or responsible for damage to
surrounding property, including furniture, cabinetry, flooring, panels, and
other structures surrounding the Product.
Bertazzoni is not liable nor responsible for the Product if located in a
remote area or an area where certified trained technicians are not reasonably
available. The Purchaser must bear any transportation and delivery costs of
the Product to the nearest authorized Service center or for the additional
displacement rates of a certified trained technician.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MARKETABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON BERTAZZONI. BERTAZZONI SHALL NOT BE HELD LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, TIME AWAY FROM WORK, MEALS, LOSS OF FOOD OR BEVERAGES, TRAVELING OR HOTEL EXPENSES, EXPENSES TO RENT OR PURCHASE APPLIANCES, REMODELING/CONSTRUCTION EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BERTAZZONI, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF BERTAZZONI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST BERTAZZONI BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY BERTAZZONI AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO THE PURCHASER AND THE PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT SOLD BY BERTAZZONI NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF BERTAZZONI. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NON-TRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Bertazzoni does not assume any responsibility for incidental or consequential
damages. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to
you. This warranty gives you specific legal rights and you may also have other
rights which may vary from state to state or province to province.
Any questions about this Limited Warranty may be directed to Bertazzoni
Customer Care.
If located in the USA 866 905 0010
https://us.bertazzoni.com/more/support
If located in CANADA 866 561 7265
https://ca.bertazzoni.com/more/support
CONTACT
www.bertazzoni.com
Via Palazzina, 8,
42016 Guastalla RE
© 2023 BERTAZZONI. All rights reserved.
3100876_v.02
References
- P65Warnings.ca.gov
- BERTAZZONI - Premium Kitchen Appliances - United States
- P65Warnings.ca.gov
- Customer care - United States
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