Kenmore 1-877-531-7321 Cordless Vacuum Cleaner User Guide

Kenmore 18775317321 Cordless Vacuum Cleaner

StratusTM 24V 2-in-1 Cordless Stick Vac

• Model: DS1035
• Vacuum Cleaner Help Line : 1-877-531-7321 (US) / 1-844-608-3081 (CA) 8:00 am-5:00 pm EST, M-F www.kenmorefloorcare.com

BEFORE USING YOUR NEW VACUUM CLEANER

Read this Use & Care Guide. It will help you assemble and operate your new Kenmore vacuum cleaner most safely and effectively. For more information about vacuum cleaner care and operation, call the Vacuum Cleaner Help Line at 1-877-531-7321 (US) / 1-844-608-3081 (CA). You will need the complete model and serial numbers when requesting information. Your vacuum cleaner’s model and serial numbers are located on the Model and Serial Number Plate. Use the space below to record the model number and serial number of your new Kenmore vacuum cleaner.

• Model No.____
• Serial No. ____
• Date of Purchase __

Keep this book and your sales check (receipt) in a safe place for future reference.

PACKING LIST

Your KENMORE CORDLESS VACUUM CLEANER is packaged with the following parts and components included separately in the carton:

• 1 Handle
• 1 Main Body
• 1 Hand Vacuum Cleaner
• 1 Motorized Nozzle
• 1 Vacuum Support
• 1 Charging Base
• 1 Tool Attachment Holder
• 1 Combination Tool
• 1 Dusting Brush
• 1 Crevice Tool
• 1 Filter (Pre-installed)
• 1 Filter Basket (Pre-installed)
• 1 Charging Adapter
• 1 Use & Care Guide

IMPORTANT SAFETY INSTRUCTIONS

WARNING!
READ ALL THE INSTRUCTIONS IN THIS GUIDE BEFORE ASSEMBLING OR USING YOUR VACUUM CLEANER. To reduce the risk of fire, electrical shock, injury to persons, or damage when using your vacuum cleaner, follow all safety precautions listed below.

• Use your vacuum only as described in this Use & Care Guide.
• Do not use or charge outdoors or on wet surfaces.
• Do not allow your vacuum to be used as a toy. Close attention is necessary when used by or near children, pets, or plants.
• Use only the manufacturer’s recommended attachments. Do not use attachments other than those supplied with this vacuum.
• Do not handle chargers, including charger plugs, and charger terminals with wet hands.
• Do not put any objects into openings. Do not use any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
• Switch off the appliance before connecting the accessories.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not pick up toxic solutions such as chlorine bleach, ammonia, or drain cleaner.
• Do not use without a dust cup and filter in place.
• Do not charge the unit outdoors.
• Prevent unintentional starting. Ensure the product does not operate before connecting to the hand vacuum, picking up, or carrying the appliance.
• Do not carry the appliance with your finger on the switch.
• Do not attempt to charge the appliance with the switch in the on position.
• Do not attempt to use this charging adapter with any other product nor attempt to charge this product with another charging adapter.
• To recharge the vacuum, use only the Yinli YLJXC-256050 or Xdriod XZ2560-0500U charger.
• Do not use an appliance that is damaged or modified. A damaged or modified appliance may exhibit unpredictable behavior resulting in fire, explosion, or risk of injury.
• Do not immerse the vacuum cleaner, or charging adapter in water or other liquids.
• Always turn the vacuum off before connecting or disconnecting the motorized nozzle.
• Store the cordless vacuum indoors. Put the cordless vacuum away after use to prevent accidents.
• Keep your work area well-lit.
• Keep the vacuum moving over the carpet surface at all times to avoid damaging the carpet fibers.
• Do not vacuum up any liquids.
• Do not use in an enclosed space where vapors are present from paint, paint thinner, moth-proofing substances, flammable dust, or other explosive or toxic materials.
• Do not pick up hard or sharp objects such as glass, nails, screws, or coins that could damage the vacuum cleaner.
• To avoid excessive heat and damage to the unit or batteries, do not operate the vacuum while charging.
• Do not use extension cords or outlets with inadequate current carrying capacity.
• Do not expose an appliance to fire or excessive temperature. Exposure to fire or temperature above 265°F (130°C) may cause an explosion.
• Leaks from battery cells can occur under extreme usage or temperature conditions. If the liquid gets on the skin, wash quickly with water. If liquid gets into the eyes, flush them immediately with clean water for a minimum of 10 minutes. Seek medical attention.
• While there is no shock hazard from electrical terminals located on the vacuum, a burn could result from metal objects being inserted into the terminal areas. Vacuum cleaner terminals should always be kept free of objects.
• Store the charger indoors in a cool, dry area, not exposed to the weather to avoid electrical shock and/or damage to the vacuum cleaner.
• Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
• Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
• You are responsible for making sure that your vacuum cleaner is not used by anyone unable to operate it properly.
• Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
• Do not modify or attempt to repair the appliance or the battery pack (as applicable) except as indicated in the instructions for use and care.
• This appliance is designed for household use only!

FCC STATEMENT

WARNING
Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio / TV technician for help.

Product Disposal
This product contains an internal Lithium-ion battery pack formulated from environmentally sensitive materials. This product must be disposed of properly with due care for the environment. Do not dispose
of products with household garbage. Consult your local waste authority for information regarding available recycling or disposal options.

• RECYCLE OR DISPOSE OF BY FEDERAL AND LOCAL REGULATIONS.

SAVE THESE INSTRUCTIONS
Proper assembly and safe use of your vacuum cleaner are your responsibilities. Your vacuum cleaner is intended for Household Use. Read this Use & Care Guide carefully for important use and safety information. This guide contains safety statements under warning and caution symbols.

VACUUM CLEANER WARRANTY

LIMITED WARRANTY
FOR ONE YEAR from the date of sale (or, for deliveries in the State of California, one year from the date of delivery), this product is warranted against defects in material or workmanship. WITH PROOF OF SALE a defective product will be replaced free of charge. The Kenmore brand is used under license. Direct all claims for warranty service to 1-877-531-7321 (US) / 1-844-608-3081 (CA). This warranty does not cover filters or belts, which are expendable parts that can wear out from normal use within the warranty period. This warranty is void if this product is ever used for anything other than private household purposes. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Cleva North America, Inc., Greenville SC 29607

PARTS AND FEATURES

It is important to know your vacuum cleaner’s parts and features to ensure its proper and safe use. Review these before using your vacuum.

REPLACEMENT PARTS
To order a replacement part, call 1-877-531-7321 (US) / 1-844-608-3081 (CA).

Please pay special attention to these hazard alert boxes, and follow any instructions given. WARNING statements alert you to such hazards as fire, electric shock, burns, and personal injury. CAUTION statements alert you to such hazards as personal injury and/or property damage.

ASSEMBLY INSTRUCTIONS

Before assembling the vacuum cleaner, check the PACKING LIST. Use this list to verify that you have received all the components of your new Kenmore Cordless 2-in-1 Stick Vacuum.

1. Fit the vacuum body into the motorized nozzle and lock it into place.
2. Insert the handle into the top of the main body, as illustrated, and lock it into place.
3. Insert the hand vacuum into the main body as shown and lock it into place. Ensure that the dust cup is secured in place.
4. Insert vacuum support and tool attachment holder onto the charging base and click into place.

CHARGING

WARNING Before charging make sure the unit is turned OFF.

1. Insert the charging adapter into the charging port located at the bottom of the charging base and secure the cord as illustrated.

2. Insert the vacuum cleaner onto the support rails of the charging base. Ensure all connections are clean and free of dirt.

3. Make sure the vacuum cleaner is fully charged before using it for the first time. The vacuum may take up to 5.5 hours to charge completely if fully discharged.

4. Plug the charging adapter into a wall outlet.
   NOTE: The vacuum cleaner sits in the charging base and is held into position while charging by the support rails. Ensure you place the vacuum cleaner downwards onto the charging base and ensure the vacuum is correctly docked. Make sure that nothing is obstructing the connections which may prevent charging.

5. While the vacuum cleaner is being charged, the battery charging indicator will flash continuously until fully charged.

6. When the vacuum has reached full charge (100%), the battery charging indicator will turn off.
   NOTE: If the battery charging indicator does not illuminate when charging, ensure that:

   • The vacuum cleaner is seated properly onto the charging base.
   • The charging plug is plugged into the power supply properly.
   • The electrical supply at the outlet is powered on.
   • The charging connector is fully inserted in the charging base.
     NOTE: For improved battery performance, always keep the vacuum cleaner on the charging base while not in use. Never charge the vacuum cleaner in temperatures above 104°F (40°C) or below 39.2°F (4°C). It is normal for the charger to become warm when charging.

OPERATING INSTRUCTIONS

CAUTION
Moving parts! To reduce the risk of personal injury, DO NOT touch the brush roll when a vacuum is on. Contacting the brush roll while it is rotating can cut, bruise, or cause other injuries. Always turn it off before servicing. Use caution when operating near children or pets.

USING YOUR VACUUM CLEANER
Before vacuuming, check that the brush roll is clear of any obstructions such as hair or sharp objects to avoid scratching floors and that the dust cup is empty.

NOTE: Use the low-speed setting for cleaning hard floors, and low-pile rugs. The high-speed setting should be used for cleaning plush rugs and carpets or when additional cleaning power is required.

USING YOUR VACUUM CLEANER

1. To start the vacuum cleaner, slide the power/speed switch to the LOW-speed position.
2. To increase the speed and performance of the vacuum cleaner, slide the power/speed switch to the HIGH-speed position.
3. To stop the vacuum cleaner, place the power/speed switch in the OFF position.

NOTE: When the vacuum cleaner is low on battery power, the battery charging indicator on the handle will flash. The flashing will continue until the unit is placed on the charging base or is completely out of battery power.

CLEANING WITH THE HAND VACUUM

Easily clean messes on furniture, upholstery, stairs, and other hard-to-reach areas with the included combination tool.

1. To remove the hand vacuum cleaner, press the hand vacuum release button and detach it from the main body.

2. To turn on the hand vacuum, press the power switch located on top of the handle. To turn it off, press the power switch located on top of the handle again.
   NOTE: When the hand vacuum is low on battery power, the battery charging indicator around the switch will flash. The flashing will continue until the unit is completely out of battery power. To charge, turn off the vacuum; place the hand vacuum into the main body, and place the whole unit onto the charging base.

3. To clean areas that are difficult to reach, use the accessories provided by inserting the end of the tool into the hand vacuum suction port.

4. The combination tool can be used as a crevice tool or a dusting brush. To transition from crevice tool to dusting brush, slide the brush to the top. Ensure it clicks into place to secure for operation.

5. To return the combination tool to the crevice function, slide the brush back into the bottom position. Ensure it is securely locked into place.

VACUUM MAINTENANCE AND CARE

CAUTION
To reduce the risk of an electric shock, remove the vacuum cleaner from the charging base, and ensure the machine is turned off before performing any maintenance.

WARNING
Do not operate the vacuum cleaner without filters in place.

EMPTYING DUST CUP AND CLEANING FILTER

For best performance, empty the dust cup after every use. Never operate the vacuum cleaner without a dust cup and filter in place. Before emptying the dust cup ,ensure the vacuum is turned off.

1. Remove the hand vacuum from the main body by pressing the hand vacuum release button and detaching the handheld unit from the main body.

2. Press the dust cup release button, lift the released end first ,and pivot the dust cup downwards to detach the unit from the holding clip at the bottom of the unit. And then separate the dust cup from the hand vacuum body.

3. Remove the filter basket from the dust cup. Empty the contents into a waste bin.
   NOTE: The key to maximum performance is having a clean filter. Cleaning the filter frequently will help your vacuum cleaner operate at peak efficiency. To purchase additional parts call 1-877-531-7321 (US) / 1-844-608-3081 (CA).

4. Remove the filter from the filter basket. With a soft, dry brush, clean any accumulated debris from the side screens of the filter and the filter basket.

5. After repeated use, it may be necessary to wash the filter basket and filter. First brush loose debris from both basket and filter, then hand wash the basket and filter in warm water. After washing, set aside and allow to air dry for 24 hours.
   IMPORTANT: The filter basket and filter must be completely dry before reuse.

6. Insert the clean, dry filter into the basket and fit the basket into the dust cup ensuring an air-tight seal is formed around the dust cup opening.

7. Reconnect the dust cup to the hand vacuum. To do so, position the locking tab on the handheld unit within the locking groove located on the bottom of the dust cup. Press the other end of the dust cup into position until you hear a ‘click’.

CLEANING THE MOTORIZED NOZZLE & BLOCKAGES

The motorized nozzle may accumulate debris such as string, hair, and fibers. This type of debris can wrap around the brush and diminish its ability to clean effectively. The EASYCUT™ blade in the motorized nozzle will cut debris accumulation away from the brush roll.

Recommended: After every use, clean the brush roll with the EASYCUT™ system by stepping on the button for 1-2 seconds as illustrated while the vacuum cleaner is operating. Repeatthe  above step more than 5 times for better performance.

NOTE: It is recommended to use the EASYCUT™ system while the battery is fully charged.

WARNING
The motorized nozzle contains an EASYCUT™ blade. It has an extremely sharp edge inside. Do not touch the blade when performing maintenance.

Brush Roll Manual Cleaning

1. Make sure the vacuum cleaner is turned OFF. Remove the floor head from the handle assembly and turn it over to access the brush roll.
2. Unlock the brush roll tab using a flathead screwdriver or similar tool.
3. Lift the brush roll out of the housing. Clean off debris and anything wrapped around the brush.
4. Place the brush roll into the housing by aligning the end to the brush drive side first, then inserting the other end correctly into place. When installed correctly, the brush roll will spin freely. Lock the brush roll into place by securing the locking tab back into position.

CLEANING THE MOTORIZED NOZZLE & BLOCKAGES

Brush Roll Reset
If the brush roll is blocked or overloaded, the brush roll will stop turning and the LED lights on the nozzle will flash ten times and then turn off. The nozzle motor will turn off while the unit motor stays on. Switch the unit off and remove the obstruction to reset the brush roll.

Hose Blockage Removal

1. To clean out the hose, press the hose release tabs, as illustrated, and pull the motorized nozzle away from the main vacuum body.
2. Flex the connection hose to ensure you can see straight through the other end. If you can see any blockages in this area, carefully remove them.
3. Reattach the motorized nozzle onto the vacuum body.
   NOTE: Do not use scissors or other sharp objects to remove a blockage from the hose as these may damage the hose.

WARNING
This product contains the EASYCUT™ blade. Do not touch the blade when performing motorized brush maintenance.

TROUBLESHOOTING

Review the table for solutions to minor performance problems. Any service needed, other than maintenance described in this Use & Care Guide, should be performed by a qualified service dealer.

WARNING
Ensure the vacuum cleaner is turned off and removed from the charging base before performing maintenance to it. Failure to do so could result in electrical shock or personal injury.

battery as instructed.
The wrong charger is being used.| Be sure to use only the charger supplied with your product.
The hand vacuum is not installed properly.| Remove the hand vacuum and reattach ensuring that it is securely in place.
The charging connector is not fully plugged into the charging base.| Be sure the charging connector is fully inserted in the charging base.
The charging plug is not fully plugged into an outlet.| Be sure the charging plug is fully plugged into an outlet.
The vacuum cleaner is not seated correctly on the charging base.| Be sure the vacuum is seated properly onto the charging base and nothing is obstructing the connections.
      The battery indicator does not illuminate when charging the battery.| The battery may be depleted.| Charge the battery as instructed.
The charging adapter is not plugged into the outlet firmly.| Be sure the charging adapter is plugged in properly to the outlet, and the charging connector is plugged into the charging port of the hand vacuum.
Debris accumulated on the metal charge contacts on the hand vacuum, main body, and charging adapter.| Be sure no debris has accumulated on the metal charger contacts on the hand vacuum, main body, and charging adapter.
The electrical outlet is switched off.| Ensure that the outlet is supplying power to the charger.
The plug is not installed correctly into the charging adapter body.| Reinstall the plug. Follow plug installation instructions.
The vacuum cleaner is not seated correctly on the charging base.| Be sure the vacuum is seated properly onto the charging base and nothing is obstructing the connections.

The brush roll in the motorized nozzle is not turning.

| The brush roll is jammed.| Remove obstruction. Follow the instructions.
---|---|---
The brush roll needs to be reset.| Turn the unit off and remove the obstruction, then turn it back on.
The brush roll is not installed properly.| Remove the brush roll and reinstall as instructed.

The vacuum is not picking up or the suction power is weak.

| The dust cup is full.| Empty the dust cup.
The filter needs cleaning.| Follow filter cleaning instructions.
The filter needs to be replaced.| To purchase parts call 1-877-531-7321 (US) / 1-844-608-3081 (CA).
The battery may be depleted.| Charge the battery as instructed.
The dust cup is not installed well.| Check the dust cup for correct installation and ensure it is snapped firmly in place.

Dust escapes from the vacuum.

| The filter is missing or installed incorrectly.| Check the filter for correct installation.

The filter is damaged and needs to be replaced.

| To purchase a replacement filter, call 1-877-531-7321 (US) / 1-844-608-3081 (CA).

The dust cup is full or is installed incorrectly.

| Empty the dust cup container or position the dust cup correctly and snap it firmly into place.
The vacuum turns off on its own.| The battery may be depleted.| Charge the battery as instructed.

• US: 1-877-531-7321
• CA: 1-844-608-3081
• 8:00 am – 5:00 pm ET M-F
• Kenmore and the Kenmore logo are registered trademarks of Transform SR Brands LLC and are used under license by Cleva North America, Inc., Greenville, SC 29607

References

• Kenmore Floor Care | Home Cleaning Solutions & Products

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