MONOGRAM ZVW8301SWSS 30 Inch Stainless Steel Convertible Chimney Style Wall Mount Hood Owner’s Manual

OWNER’S
MANUAL
30” Chimney Vent Hood
MONOGRAM.COM

MODEL INFORMATION

MODEL NUMBERS
ZVW830
WRITE DOWN THE MODEL AND SERIAL NUMBERS
You’ll find them on a label on the hood..
Please write these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or service calls concerning your appliance.

CONSUMER SUPPORT

MONOGRAM WEBSITE
Have a question or need assistance with your appliance? Try the Monogram website 24 hours a day, any day of the year! You can also shop for more great Monogram products and take advantage of all our on-line support services designed for your convenience. In the US: monogram.com or in Canada: monogram.ca
REGISTER YOUR APPLIANCE
Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration
card included in the packing material. In the US: monogram.com/register or in Canada: Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx
SCHEDULE SERVICE
Expert Monogram repair service is only one step away from your door.
To request service in the US, visit our website at monogram.com/contact or in Canada, visit our website at monogram.ca/contact
REMOTE CONNECTIVITY
For assistance with wireless network connectivity (for models with remote enable), visit our website at monogram.com/connect
PARTS AND ACCESSORIES
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day.
In the US: monogram.com/use-and-care/parts
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
Customers in Canada should consult the nearest Mabe service center, visit our website at monogram.ca
CONTACT US
If you are not satisfied with the service you receive from Monogram, contact us on our website with all the details including your phone number, or write to:
In the US: General Manager, Customer Relations | Monogram Appliances, Appliance Park | Louisville, KY 40225 monogram.com/contact
In Canada: monogram.ca/contact

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING Read all safety instructions before using the product. Failure to follow these instructions may result in fire, electrical shock, serious injury or death.
WARNING
GENERAL SAFETY INSTRUCTIONS
WARNING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:
A. Use this unit only in the manner intended by the manufacturer. If you have questions, contact the manufacturer.
B. Before servicing or cleaning unit, switch power off at service panel and lock the service disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.
C. Do not use this unit with any solid-state speed control device.
D. This unit must be grounded.
CAUTION FOR GENERAL VENTILATING USE ONLY. DO NOT USE TO EXHAUST HAZARDOUS OR EXPLOSIVE MATERIALS AND VAPORS.
WARNING TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A RANGE TOP GREASE FIRE, OBSERVE THE FOLLOWING*:
A. SMOTHER FLAMES with a close-fitting lid, cookie sheet or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.
B. NEVER PICK UP A FLAMING PAN—You may be burned.
C. DO NOT USE WATER, including wet dishcloths or towels—a violent steam explosion will result.
D. Use an extinguisher ONLY if:

1. You know you have a Class ABC extinguisher, and you already know how to operate it.
2. The fire is small and contained in the area where it started.
3. The fire department is being called.
4. You can fight the fire with your back to an exit.

• Based on “Kitchen Firesafety Tips” published by NFPA.

WARNING TO REDUCE THE RISK OF A RANGE TOP GREASE FIRE:
A. Never leave surface units unattended at high settings.
Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.
B. Always turn hood ON when cooking at high heat or when flambéing food (i.e. Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambé).
C. Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan or filter.
D. Use proper pan size. Always use cookware appropriate for the size of the surface element.
WARNING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:
A. Installation work and electrical wiring must be done by qualified person(s) in accordance with all applicable codes and standards, including fire-related construction.
READ AND SAVE THESE INSTRUCTIONS
B. Sufficient air is needed for proper combustion and exhausting of gases through the flue (chimney) of fuel burning equipment to prevent back drafting. Follow the heating equipment manufacturer’s guidelines and safety standards such as those published by the National Fire Protection Association (NFPA), and  the American Society for Heating, Refrigeration and
Air Conditioning Engineers (ASHRAE), and the local code authorities. When applicable, install any makeup (replacement) air system in accordance with local building code requirements. Visit Monogram.com for available makeup air solutions.
C. When cutting or drilling into wall or ceiling, do not damage electrical wiring and other hidden utilities.
D. Ducted fans must always be vented to the outdoors.
WARNING TO REDUCE THE RISK OF FIRE, USE ONLY METAL DUCTWORK.
hood unless it is specifically recommended in this manual. All other servicing should be referred to a qualified technician.
CAUTION AUTOMATICALLY OPERATED DEVICE. TO REDUCE THE RISK OF INJURY, DISCONNECT FROM POWER SUPPLY BEFORE SERVICING. THE UNIT IS EQUIPPED WITH AN INTEGRAL DISCONNECTING SWITCH LOCATED INSIDE THE BLOWER HOUSING.

CONTROLS AND FEATURES

1. MEMORY/OFF Button. Press to recall memorized fan and light settings.

To memorize desired fan and light settings:

1. Press the MEMORY/OFF button.

2. Select desired settings.

3. Press MEMORY/OFF to save.
   The hood will now turn off and the settings will be memorized.
   NOTES: be illuminated.
   MEMORY/OFF button. not in use.
   2. LIGHT INCREASE ON/OFF Button. Press to turn on or increase light level. The buttons allow you to cycle to the desired setting. (There are four light levels/settings and OFF.)
   3. LIGHT DECREASE ON/OFF Button. Press to turn on or decrease light level. The buttons allow you to cycle to the desired setting. (There are four light levels/settings and OFF.)

4. FAN INCREASE ON/OFF Button. Press to turn on or increase fan settings. The buttons allow you to cycle to the desired setting. (Use to set the fan speed to LOW, MED, HIGH, BOOST or OFF.)

5. FAN DECREASE ON/OFF Button. Press to turn on or decrease fan settings. The buttons allow you to cycle to the desired setting. (Use to set the fan speed to LOW, MED, HIGH, BOOST or OFF.)
   BOOST—Provides five minutes at the maximum fan setting and then automatically resets fan to HIGH.
   NOTE: BOOST can stay on longer than five minutes when activated by the auto sensor.
   AUTOMATIC FAN FEATURE—The hood fan will turn on automatically or automatically increase in speed if cooking temperatures become too hot. The fan will turn off automatically or decrease in speed when temperatures cool to an appropriate level.
   NOTE: When the automatic feature is on, you can set the fan to a higher setting but not to a lower setting or off.

CARE AND CLEANING

FOR YOUR SAFETY
Before servicing or cleaning the unit, switch power off at the service panel and lock the service panel to prevent power from being switched on accidentally.
If the service panel cannot be locked, fasten a tag or prominent warning label to the panel.
FILTER PANEL
Grease will accumulate on the filter panel. The panel is dishwasher-safe and should be cleaned every 6 months or as needed.

1. Press in to release and lower the filter cover panel.
2. Remove the hinge barrel nuts and screws on both sides. Shift filter panel to the left and remove.
3. Stand the filter cover panel in the dishwasher with the drain holes facing the bottom.
   NOTE: The filter must ALWAYS be in place and the filter panel must ALWAYS be closed when the hood is in use.

METAL GREASE FILTER
The metal filter traps grease released by foods from the cooktop. The filter also helps prevent flames (from food, grease) from damaging the inside of the hood.
For this reason, the filter must ALWAYS be in place and the filter panel must ALWAYS be closed when the hood is in use. The grease filter is dishwasher-safe and should be cleaned every 6 months, or as needed.
To remove:

1. Press up on the front two corners of the filter cover panel to unlock. Lower the panel to access the filter.
2. Press the filter latch in to release it. Pull the filter down and out.

To replace:

1. Place the two tabs on the filter edge into the lower locating slots in the left or right side of the hood opening.
2. Push the filter up and snap it into place in the hood.
3. Rotate the filter cover panel up into position and press up on its front two corners to lock it into place.
   To clean, swish the filter in hot soapy water and rinse in clean water or wash it in the dishwasher. Do not use abrasive cleansers.
   NOTE: Some discoloration will occur in the dishwasher.

CHARCOAL FILTER (ON SOME MODELS)
If the model is not vented to the outside, the air will be recirculated through a disposable charcoal filter that helps remove smoke and odors.
The charcoal filter should be replaced when it is noticeably dirty or discolored (usually after 6 to 12 months, depending on hood usage).
NOTE: DO NOT rinse, or put charcoal filter in an automatic dishwasher.
The charcoal filter cannot be cleaned.
It must be replaced.
Order Charcoal Filter WB02X11348.
To inquire about purchasing replacement charcoal filters or to find the location of a dealer nearest you, please visit our website at monogram.com.
To remove:

1. Remove the metal filter—see Metal grease filter section.
2. Remove the charcoal filter in the same manner as the metal grease filter by pressing the filter latch in to release it. Pull the filter down and out.

To replace:

1. Insert the black charcoal filter into the opening. Push the latch on both sides toward the center and engage the flange.
2. Replace the metal filter—see Metal grease filter section.

STAINLESS STEEL HOOD SURFACES
Regularly polish the stainless steel exterior with Stainless Steel Magic™ and the Monogram polishing cloth, to preserve and protect the fine finish.
To avoid scratching the fine finish of the stainless steel, wipe in the same direction as the grain when polishing or cleaning any stainless steel surface.
For regular cleaning, use clean water and a soft cloth. If stains persist, wash with mild dish soap using a soft cloth or nonabrasive pad. For more difficult stains, make a solution consisting of 25% vinegar (white or red) and 75% water. Dip a soft cloth into the solution and rub onto the stainless steel to remove the stain. If these methods do not remove the stains, dirt or debris, please visit our website at monogram.com
NOTE: Reapply Stainless Steel Magic™ with the Monogram polishing cloth after cleaning or if your unit comes in contact with water, to protect the fine finish.
Stainless Steel Magic™ and the Monogram polishing cloth are available through Monogram Parts and Accessories at monogram.com/use-and- care/parts
For Stainless Steel Magic™, order part number WX10X15. Do not use appliance wax or polish on any stainless steel surface.
Do not use scouring pads, powdered cleaners, bleach or cleaners containing bleach because these products can scratch and damage the finish.
Warranty does not cover damage due to improper cleaning methods.

LIGHT BULBS

CAUTION Allow bulbs to cool before touching.
To change the light bulbs:

1. Press and turn the light bulb face 1/4 turn.
2. The bulb will drop straight out.
3. Replace with the same size bulb by placing bulb prongs into the keyhole slots and turning 1/4 turn to lock in place.
   These 120 volt, 50 watt, MR16 halogen bulbs with GU10 bases are available at most specialty lighting stores, building centers and large retailers. Ask for MR16 GU10 base bulb.

NOTE: Do not replace with bulbs greater than 120 volts, 50 watts, or the lights will automatically shut off and the rings around the operating buttons will flash to indicate the bulbs have exceeded the acceptable limits.

TROUBLESHOOTING

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Fan automatically turns on or Increases In speed and can not be turned off or lowered In speed| The hood fan will turn on automatically or automatically increase in speed if cooking temperatures become too hot. The fan will turn off automatically or decrease in speed when temperatures cool to an appropriate level. Fan will also turn on automatically when the hood electronics are too hot.
NOTE: When the automatic fan feature is on. you can set the fan to a higher setting but not to a lower setting or off.
Fan does not operate when turned on| A fuse may be blown or a circuit breaker tripped.
The power disconnect switch inside the hood may be switched off.
LOCATE ON/OFF SWITCH.
1.Press in to release and lower the filter cover panel at the front.
2.Push the filter latch toward the opening and pull downward to remove.
3.Remove the charcoal filter, if present.

4.Reach into the motor compartment and locate the ON/OFF switch at the front of the opening.
5.Press switch to ON position.

NOTE: If the hood blower needs to be removed for service. use the disconnect switch for your safety. Press the switch to the OFF position.

TROUBLESHOOTING

(if present) are clean. Clean the metal grease filter (see the Metal grease filter section) and. if the hood is recirculated
(not vented to the outside), replace the charcoal filter (see the Charcoal filter section). If cleaning and replacing the filters does not correct the problem, call for service.
Sufficient makeup (replacement) air Is required for exhausting appliances to operate to rating.| Check with local building codes, which may require or strongly advise the use of makeup air. Visit Monogram.com for available makeup air solutions.
Fan keeps going off and on| The motor is probably overheating  and turning itself off. This can be harmful to the motor.| Check to be sure the filter is clean and check ductwork for blockage. If off and on cycling continues, call for service.
Lights will not work and rings around the operating buttons are flashing| Light(s) were replaced with bulbs with greater than the 120 volt. 50 watt limit.| Replace with the correct type and size bulb. See the Light bulbs section.
Light will not stay on high setting| | Use 120 volt, 50 watt. MR16 halogen bulbs with a GU10
they inserted It is important ase and make sure are securely.
to replace with bulbs that do not exceed the recommended wattage. Higher wattage bulbs will cause the outer rings to blink, and the lights will not function at the highest levels. See the Light bulbs section.
The hood controls are not operating correctly| | Disconnect power to the hood by turning the circuit breaker off or by removing the fuse in the home fuse box. Wait 30 seconds to allow the hood controls to reset and then replace the fuse or move the circuit breaker back on.
Sequential presses of the light or fan buttons will change the setting from the lowest setting to off to the highest setting. or from the highest setting to off to the lowest setting| So that you can easily set the
controls to the desired setting, the hood is designed for the light and fan buttons to cycle through the settings.| This is normal
When pressing the Memory/Off button to 4
turn on the light. the fan comes on instead| For your convenience. it is normal for the lights and fan to remember their last setting when you press the Memory/Off button.| If you want only the lights on. press the ‘FAN +” (or the “FAN —’ ) button to turn the fan off. When you power the hood up next time, only the lights will function. NOTE: You may turn the fan and lights off or on separately. using the “+” or –‘ buttons.

MONOGRAM LIMITED WARRANTY

Monogram.com
All warranty service is provided by our Factory Service Centers, or an authorized Customer Care ® technician. To schedule service online, visit us at monogram.com/contact. In Canada, visit monogram.ca.
Servicing your range hood may require the use of the onboard data port for diagnostics. This gives a Monogram Factory Service technician the ability to quickly diagnose any issues with your appliance and helps Monogram improve its products by providing Monogram with information on your appliance. If you do not want your appliance data to be sent to Monogram, please advise your technician NOT to submit the data to Monogram at the time of service.

will provide, free of charge, parts and service labor in your home to repair or replace any part of the vent hood that fails because of a manufacturing defect.

What Monogram will not cover:

• Service trips to your home to teach you how to use the product.
• Replacement of house fuses or resetting of circuit breakers.
• Incidental or consequential damage caused by possible defects with this appliance.
• Replacement of the replaceable filters.
• Damage to the product caused by accident, fire, floods or acts of God.
• Damage caused after delivery..
• Failure of the product if it is used for other than its intended purpose or used commercially.
• Improper installation. If you have an installation problem, contact your dealer or installer. You are responsible for providing adequate electrical, gas, exhausting and other connecting facilities as described in the Installation  Instructions provided with the product.
• Product not accessible to provide required service.
• Installation or service for a makeup (replacement) air system.

EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for ordinary home use in the 48 mainland states, Hawaii, Washington, D.C. or Canada. If the product is located in an area where service by a Monogram Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized Monogram Service location for service. In Alaska the warranty is the same except that it is LIMITED because you must pay to ship the product to the service shop or for the service technician’s travel costs to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: GE Appliances, a Haier company, Louisville KY,40225 Warrantor in Canada: MC Commercial, Burlington, ON, L7R 5B6
Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty.

49-7000199 Rev. 0
03-23 GEA
49-7000199 Rev. 0

References

• Monogram Appliances
• Monogram WiFi Connected Kitchen | Monogram Smart Kitchens
• 800-626-2000 - Email, Chat or Call" class="nturl" > Contact Monogram - 1-800-626-2000 - Email, Chat or Call
• monogram.com/register
• Official Monogram Appliance Parts & Accessories
• Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx

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